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Opiniones de Days Inn by Wyndham Albuquerque Downtown

2 out of 5
Days Inn by Wyndham Albuquerque Downtown
615 Central Ave Ne, Albuquerque, NM

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 110 de 690 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 142 de 690 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 157 de 690 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 112 de 690 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 169 de 690 opiniones" "

6.4/10

Limpieza

6.4/10

Servicio y personal

5.0/10

Servicios

5.8/10

Condiciones de la propiedad

4.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Teresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Raul, el 12 feb. 2024
Thank you so much for taking the time to leave us such a glowing review! We're delighted to hear that you had an enjoyable experience during your stay with us.We take great pride in providing exceptional service and creating memorable experiences for our guests, and it's always rewarding to receive such positive feedback.We look forward to welcoming you back again soon for another wonderful stay. If there's anything we can do to make your next visit even more special, please don't hesitate to let us know.

2/10 Terrible

Juan A.

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La ubicacion
Se hospedó 2 noches en julio de 2022

6/10 Aceptable

Mario

Viaje de negocios
No le gustó: Servicio y personal
Me gusta hospedarme en este hotel por del desayuno pero en este especifico no tiene desayuno y decia desayuno para dos incluido
Se hospedó 1 noche en diciembre de 2021

2/10 Terrible

Cliente verificado

Viaje en grupo, Viaje en pareja, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
las fotos muy bonitas, pero nada es lo que esta publicado en sus fotos
Se hospedó 1 noche en agosto de 2021

4/10 Malo

JOSE MANUEL

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Jamas vuelvo a este hotel.
Tengo quejas del 113 Room: falla en instalacion electrica del baño, la TV solo 1 canal disponible, No sirve control de la TV, la chapa de la puerta del baño no sirve, solo 1 rollo de papel y comenzado, No jabon, durante el dia el Lobby se encuentra cerrado y No hubo desayuno, ni siquiera cafe. Estacionamiento muy reducido, pocos espacios. Durante la madrugada los vecinos de arriba se pelearon he hicieron mucho ruido y la encargada No hizo nada.
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bien
Se hospedó 5 noches en mayo de 2021

4/10 Malo

Ruben

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No apto para familias
Realmente fue difícil estar ahí, mucho ruido durante la noche en los cuartos adyacentes y uno de los cuartos no sirvió la calefacción, para ser invierno fue grave
Se hospedó 2 noches en enero de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bien muy buen servicio comodidad y limpieza
Se hospedó 2 noches en septiembre de 2019

10/10 Excelente

JOSE, MonterreyAlbuquerque

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente servicio, ubicación, y costo , transporte cercano
Se hospedó 6 noches en mayo de 2019
Respuesta de cdt, el 22 may. 2019
Thank you for your kind review!

10/10 Excelente

Pepe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio , el personal muy atento , vb muy céntrico y accesible a todos lados
Se hospedó 6 noches en enero de 2019
Respuesta de cdt, el 15 ene. 2019
Thank you. We are glad you enjoyed your stay

4/10 Malo

Benito

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy compacto sin mucho espacio
La llegada al hotel no fue problema, no havia estacionamiento disponible, la habitacion no era como sr muestra en la pagina web las habitacions muy redusidas en espacio, la persona encargada de la limpieza nunca canbio bolsa limpia en los cestos de basura ni siquiera tiro la basura, en el desayuno continental, no tenian casi nada para ofreser.
Respuesta de che , el 12 abr. 2018
Estimado señor Lamentamos que haya tenido algunos problemas durante su estadía con nosotros. Nuestro desayuno es un desayuno continental estándar con algunas cosas añadidas. Es simple pero depende del código con los estándares de días de estancia. Lamentamos que haya encontrado las habitaciones y el estacionamiento pequeños, sin embargo, nuestro sitio web muestra imágenes de nuestras habitaciones, estacionamiento y fuera de nuestra propiedad. Esperamos compensarlo si se queda con nosotros nuevamente en el futuro. Gracias Days Inn Management

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
nightmare
the worst service ever.no parking space tv not wroking etc etc
Se hospedó 1 noche en marzo de 2018
Respuesta de chr, el 5 abr. 2018
Dear Anon I am so sorry you had this experience while you were staying with us. Thank you Days inn management

10/10 Excelente

Norma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2017

8/10 Bueno

Juan Manuel, Juarez

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
me volveria hospedar ahi de nuevo
muy buen lugar limpio y cerca del centro a una cuadra de la I85

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Estuvo muy bien lo único malo es las almohadas demasiado altas y firmes deberían tener aunque sea una más bajita y blanda
Respuesta de Sangita, el 5 mar. 2016
Thank you for your review. We value your opinion and invite you back anytime. Sincerely, Yvonne Lupcho AGM

6/10 Aceptable

Cliente verificado

No le gustó: Servicio y personal

2/10 Terrible

Kangi

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Rahul, el 20 mar. 2024
We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Guest satisfaction is our top priority, and we take your comments seriously. We will address the issues you mentioned with our team to ensure that we improve and provide a better experience for all our guests in the future. If you would like to discuss your concerns further, please don't hesitate to contact us directly. We hope to have the opportunity to welcome you back and exceed your expectations on your next visit.

10/10 Excelente

Antoinette

Viaje con mascota
Le gustó: Servicios
Everything was perfect security everything over here really perfect clean room staff is friendly general managers really really friendly and the manager thank you for
Se hospedó 1 noche en febrero de 2024
Respuesta de Rahul, el 4 mar. 2024
Thank you for choosing to stay with us and for taking the time to share your positive experience! We're thrilled to hear that you found our hotel to be a great spot for a spontaneous overnight stay and that our friendly staff made you feel welcomed and safe. It's wonderful to know that you and your fiance enjoyed your time with us enough to extend your stay.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for your support!

10/10 Excelente

Scott

Se hospedó 3 noches en febrero de 2024
Respuesta de Raul, el 20 mar. 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our rooms clean and comfortable, and that our staff provided excellent service during your stay. Guest satisfaction is our top priority, and we're delighted that we were able to meet your expectations. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. Safe travels!

6/10 Aceptable

Antonio, Albuquerque

Wonderful experience
Se hospedó 1 noche en febrero de 2024
Respuesta de Rahul, el 4 mar. 2024
\We appreciate your kind words and look forward to welcoming you back for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for your support!

4/10 Malo

Yutthana, Riverside

Se hospedó 1 noche en diciembre de 2023
Respuesta de Raul, el 12 feb. 2024
Thank you for taking the time to share your feedback with us. We value all comments, as they help us identify areas for improvement and ensure a better experience for our guests.We're disappointed to learn that your stay did not meet your expectations and that you rated us a 2 out of 5. Your satisfaction is important to us, and we apologize for any shortcomings you experienced during your time with us.We would greatly appreciate the opportunity to discuss your concerns further and address any specific issues you encountered. Please feel free to reach out to our management team directly so that we can better understand your feedback and work towards resolving any issues.Once again, we apologize for falling short of your expectations and hope to have the chance to welcome you back in the future for a more positive experience.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bed bugs
Se hospedó 1 noche en diciembre de 2023
Respuesta de Raul, el 12 feb. 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the discomfort you experienced during your recent stay due to bed bugs. Ensuring the comfort and well-being of our guests is of utmost importance to us, and we take reports of this nature very seriously.As soon as we were made aware of the issue, our dedicated team immediately sprang into action to address it. We conducted a thorough inspection of the affected room and surrounding areas, and implemented rigorous pest control measures in accordance with industry standards. Additionally, we have taken proactive steps to prevent any recurrence, including regular inspections and treatments by certified professionals.Please rest assured that the cleanliness and hygiene of our accommodations are top priorities, and we remain committed to providing a safe and enjoyable environment for all our guests. Your feedback serves as a valuable reminder of the importance of vigilance in maintaining these standards, and we appreciate your understanding and patience as we work to resolve this matter.Should you choose to give us another opportunity to host you in the future, we are confident that you will have a much-improved experience. Please don't hesitate to reach out to us directly if there is anything further we can assist you with.

10/10 Excelente

Darren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rahul, el 19 dic. 2023
Thank you for taking the time to review our hotel! We hope to see you again soon.

4/10 Malo

Seve

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Felt very unsafe
Se hospedó 1 noche en noviembre de 2023
Respuesta de Rahul, el 19 dic. 2023
Our staff works hard to keep the property maintained and safe for our guests. We are located in an urban area and this sometimes makes it difficult to keep certain people off the property. We are sorry for any inconvenience this may have caused.

6/10 Aceptable

Nancy

Viaje de negocios, Viaje familiar
Room was clean. Staff seemed disorganized. Breakfast was not available when we needed to leave.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rahul, el 19 dic. 2023
We apologize for any inconvenience our staff may have caused. Rest assured, we are looking into the matter to make sure this doesn't happen again.

2/10 Terrible

Keri

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I got to the property and they had cancelled my reservation. did not give me a reason why and would not give me any kind of receipt. Mind you, this was on Oct. 1, first day of Balloon Festival. I booked this back in Nov. 2021. I'm sure they cancelled to get someone for a bigger price. They suck!!!:(
Se hospedó 6 noches en octubre de 2022

2/10 Terrible

Pamela, Sacramento

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I booked a package (air, hotel and rental car) through Expedia. I had confirmation numbers for each item. When I got to the hotel, the very rude desk person asked for my last name and said she didn't have a booking for me. She wouldn't even take my confirmation number. Just kept responding "thats between you and Expedia." Luckily Expedia made everything right and we were booked into another hotel.
Se hospedó 4 noches en octubre de 2022

2/10 Terrible

Kristen

Se hospedó 1 noche en octubre de 2022

2/10 Terrible

Kirk

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Couch in room was shredded. No breakfast. Front desk usually closed. Exterior was filthy. Air conditioning could not cool the room
Se hospedó 8 noches en julio de 2022

10/10 Excelente

Merle

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Scary night
The area feels very sketchy with intense characters hanging around. Some asleep on the floor by the office There was no breakfast as advertised The staff were sweet but at 11pm I heard someone trying to get into my room which was really scary . I phoned the front desk and she said she’d send her boyfriend to check ….heard loud shouting in the night. In trough being their alone with my 7 year old daughter I freaked out a little and decided to move furniture to barricade the door to feel safe!
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

steven

Viaje de negocios
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en julio de 2022

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Attendant had door locked. Homeless person sitting at door. Attendant said this homeless person often there. Beds were not made after one night. The mattress must have been old since it sunk in. Also, breakfast was listed on the website but no breakfast was allowed. Also, breakfast is still listed on the sign outside but no breakfast. Most people would not return as is right now.
Se hospedó 2 noches en julio de 2022

4/10 Malo

Apryll Eunice, Ganado

Viaje en grupo, Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
shower faucet broken, toilet doesn't flush unless manually put water. Floor with wet surfaces when I checked in. Didnt bother to switch rooms because i'm so tired. Area around property is okay.
Se hospedó 1 noche en junio de 2022

2/10 Terrible

Ricardo

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Sucio, la picina fuera de servicio, cuarto sucio, mal aspecto exterior, rentamos habitación por dos dias, nomas aguantamos un dia.
Se hospedó 2 noches en junio de 2022

2/10 Terrible

greg a

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Stay away
Not so good neighborhood Hotel was really dirty pulling into parking lot thought oh crap i can't cancel or ill still be charged,pool had not been cleaned in a long time,i expected frogs or lizards to be in the pool as it was filthy
Se hospedó 1 noche en junio de 2022

2/10 Terrible

Angela

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Aweful.
On first floor. Door didn't lock bathroom window had no lock. Had to cram tray in window to keep it secure. Huge bugs in bathtub. Crumbs in the bed. Cancelled out 2nd night. STILL WAITING for refund on second night & STILL WAITING on our Security Deposit Refund. No where to Park either parking lot way to small didnt even get to check out the pool. Poor Architecture of building & lot. girl who checked us in was nice but thats it.
Se hospedó 2 noches en junio de 2022

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Do not stay here
Room was dirty out side filthy pool rancid
Se hospedó 1 noche en junio de 2022

2/10 Terrible

oliver

No le gustó: Condiciones de la propiedad
Days Inn Central Avenue
Days Inn has issues with vagrancy and reduces cost by having a front desk that is regularly inaccessible as it was unmanned even in the morning
Se hospedó 1 noche en junio de 2022

2/10 Terrible

Teresa

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The property was nothing like the picture online. It was in an awful part of town, the grounds were being renovated, the pool was green, furniture in the parking lot, front doors were difficult to unlock, the rooms were horribly small and out dated, the bathroom sink had a leak. It was the worst hotel ive ever stayed at. To top it off it was $110 a night and should've been $49 a night. I definitely want a refund!!!
Se hospedó 1 noche en junio de 2022

2/10 Terrible

Briseida

Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super dirty there was a roach on the bed, the pool was green, no breakfast offered, no parking, insecure , there was homeless outside the building, we ended up leaving, we didn’t stay overnight as planned
Se hospedó 1 noche en junio de 2022

2/10 Terrible

Daphne

Se hospedó 1 noche en junio de 2022

2/10 Terrible

David

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Dirty, noisy, people talking outside at night until morning.
Se hospedó 1 noche en junio de 2022

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2022

8/10 Bueno

Yvonne

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Nice Rooms
It was good, the sheets could have been cleaner
Se hospedó 1 noche en junio de 2022

4/10 Malo

Ulrika

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Avoid! Bad area. I’m still waiting for my deposit that they took by the check in! 16 days ago!
Se hospedó 1 noche en mayo de 2022

2/10 Terrible

Chance

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
DISGUSTING
This is by far the most disgusting run down hotel I’ve ever stayed at. The staff was unprepared and unprofessional!! WITH reservations it took 30+ minutes to get checked in. We reserved 2 handicap accessible rooms and neither were handicap accessible. The front desk clerk had so little training she made at least 10 phone calls to a coworker “hey girl sorry can you help me”. We slept on top of the bed and comforter and didn’t use blankets bc our sheets were dirty/stained, the bathroom floor had visible shoe prints... I’m so mad I’ll be filling a grievance with my credit card company.
Brown stain on bottom sheet
Toilet seat from 1974
That’s grime
Se hospedó 1 noche en mayo de 2022

6/10 Aceptable

Jose de Jesús

Se hospedó 1 noche en mayo de 2022

2/10 Terrible

Randall

Se hospedó 1 noche en mayo de 2022

6/10 Aceptable

Derek

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Very conveniently located. Relatively inexpensive. Nice staff. - Zero amenities - First room: toilet unflushed, no bath towels, bed linen dirt-stained. Second room was fine.
Se hospedó 2 noches en mayo de 2022