Apreciado MARIO ERNESTO RAMIREZ,Gracias por su reseña,Nos ha sido muy grato leer sus amables observaciones y saber, que ha valorado de forma tan positiva distintos aspectos del hotel que han contribuido a que su experiencia, haya sido realmente muy buena.Deseamos, que pronto, vuelva a visitarnos y poder ofrecerle una nueva e inolvidable experiencia entre nosotros.¡Le esperamos!Cordialmente, Hotel Riu Palace AntillasOnline Reputation Manager

Apreciada Angélica, Gracias por su comentario, Permita que le comentemos que siempre fumigamos todas las áreas de nuestras instalaciones siguiendo los programas específicos con las normativas pertinentes.Nos sorprende mucho el tema que nos remite, ya que, no tenemos información al respecto, ni nos ha llegado reporte alguno.Esperamos, que vuelva a visitarnos en alguna de nuestras instalaciones repartidas por el mundo para así, ofrecerle una experiencia mejor.Cordialmente,Hotel Riu Palace AntillasOnline Reputation Manager

Estimada Julissa, Gracias por tomarse el tiempo de compartir su opinión sobre su reciente estancia en nuestro hotel. Por favor, acepte nuestras sinceras disculpas por no haber cumplido con sus expectativas, y lamentamos sinceramente que haya experimentado estos inconvenientes durante su estancia con nosotros. Esto ciertamente no es lo que queremos para ningún huésped. Su satisfacción es importante para nosotros y utilizaremos los comentarios que nos ha proporcionado para realizar las mejoras necesarias y asegurarnos de ofrecer una experiencia excepcional a nuestros huéspedes en el futuro. Esperamos que nos dé otra oportunidad para proporcionarle una mejor experiencia en el futuro. Saludos cordiales, Hotel Riu Palace Antillas Online Reputation Manager

Estimado Julio, Gracias por compartir sus impresiones en Expedia. Lamentamos que en general su experiencia con nosotros no fuera lo que usted esperaba y que haya dejado nuestro hotel con una impresión totalmente opuesta a la que procuramos transmitir siempre. Trabajamos para brindar la mejor calidad en todos y cada uno de los servicios que ofrecemos a nuestros huéspedes. Nos gustaría volver a verle en uno de nuestros hoteles y demostrarle la calidad en el servicio que nos caracteriza. Un cordial saludo, Hotel Riu Palace Antillas Online Reputation Manager

Dear Robert,Thank you for your great review and for spending time with us at the Hotel Riu Palace Antillas.We're delighted we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Palace AntillasOnline Reputation Manager

Dear Asia,We appreciate your words from the bottom of our hearts.Obtaining a review like the one you give us from you encourages us to continue on our path and, looking forward to having you return to any of our facilities, to offer you a wonderful experience with us.We continue every day trying to improve ourselves and with open arms to welcome you again.We are always waiting for youYours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Lori,Thank you for taking the time to write a good review of our hotel. We sincerely hope that you will visit us again soon and we will be able to offer you another good experience. We remain with best wishes, Hotel Riu Palace AntillasOnline Reputation Manager

Dear Tracy,Thank you for taking the time to provide us your feedback on your stay at our property.In our pursuit of excellence, it certainly saddens us to learn that you were left disappointed with the lack of expected service. Truly, this is not the level of experience that we seek to provide our guests. Rest assured that we have discussed your feedback with our team and we hope that you will have a more favorable experience the next time you return to us.We remain with warm regards, Hotel Riu Palace AntillasOnline Reputation Manager

Dear David Paul,We are grateful for your words.It is of the utmost importance that our guests feel at home with us.Our goal is to know that you enjoyed your holiday in our facilities and we note that we really succeeded.We look forward to seeing you again at any of our facilities and we are looking forward to providing you with the 100% satisfactory service that characterises us so much.Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Jason,It is wonderful to know that you have enjoyed your stay with us so much.It has been a pleasure hosting you and thank you for taking the time to review your recent stay at the hotel.We hope to see you again soon!All the bestYours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Heather R.,We endeavour to go above and beyond to ensure our guests have a memorable experience.That is why it is rewarding to learn about you had a nice holiday. We are very happy to read you liked your stay.Thank you very much for being our guest, Heather!We will be waiting for your next visit.Warmest Regards,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Joanne,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Keyu,Thank you so much for taking the time to review your stay and for the wonderful rating!It was a pleasure to serve you.You can trust that we will record your comments and address them with the appropriate departments. We hope to have another opportunity to welcome you back in the near future.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Michael,Thank you for taking the time to provide us your feedback on your stay at our property.We are truly sorry to read of your dissatisfaction and we never wish for our guests feel any discomfort.We have noted your review to ensure we can work on improving our service delivery and offerings at the hotel accordingly. Best Regards,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Odessa,We definitively have the best guests.Thank you very much for your stupendous feedback, on behalf of our lovely staff. The best news is learning you had a fantastic holiday.We hope you visit us again very soon.Warmest Regards!Hotel Riu Palace AntillasOnline Reputation Manager

Dear Martin,We definitively have the best guests.Thank you very much for your stupendous feedback, on behalf of our lovely staff. The best news is learning you had a fantastic holiday.We hope you visit us again very soon, Martin.Warmest Regards!Hotel Riu Palace AntillasOnline Reputation Manager

Dear Roberta,We aim to please and your praise lets us know we are doing our job.Thank you very much on behalf of our team.We are very pleased to read you had a fantastic stay.Looking forward to welcoming you again, Roberta.Kindest Greetings,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Brenda,Thank you very much for choosing us and for your kind words. Our staff will be delighted to learn you had a great stay and their efforts paid off.Wishing to see you again soon.Loving Greetings, Brenda!Hotel Riu Palace AntillasOnline Reputation Manager

Dear Nina,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We are very happy to hear that you had a lovely time at our hotel! We look forward to sharing another amazing experience with you soon. Have a lovely day. Hotel Riu Palace AntillasOnline Reputation Manager

Dear Susan,Thank you for your review! It is wonderful to know that you enjoyed your stay with us so much! We look forward to welcoming you again soon and share another great experience. Kind regards, Hotel Riu Palace AntillasOnline Reputation Manager

Dear Jennifer,Many sincere thanks for your review. We are sorry you were not entirely satisfied with the food choices as we give great importance to meet all guests expectations. Rest assured that your words will be taken into account as we understand that there is always room for improvement.We look forward to welcoming you back soon. Kind regards Hotel Riu Palace AntillasOnline Reputation Manager

Dear susan Rosalia,Thank you very much for your positive feedback.We are happy to hear that you enjoyed our company.We hope you will continue to consider us in the future to welcome you back.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Jose M,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Tania,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.You can be assured that we will record your comments and take them up with the appropriate departments.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience with us. We look forward to seeing you!Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

Dear Karl Vincent,thank you for your feedback.We would like to apologize that you felt disturbed by the construction works and that you did not feel well attended by our team. We appreciate you bringing these issues to our attention and will be sure to work to improve our services.We hope we see you soon again!All the best, Hotel Riu Palace AntillasOnline Reputation Manager

Dear Carmani Alexis,Thank you for sharing your feedback with us! As we are committed to provide excellent services to our guests, we are sorry to hear about your disappointment during your visit and that we did not manage to live up to your expectations this time.We will of course share your impressions with the corresponding team for an adequate follow up as we are looking forward to having the opportunity to welcome you back in the future, so that we can provide a better experience.We remain with warm regards, Hotel Riu Palace AntillasOnline Reputation Manager