1) we payed for superior
room. We had such room last yeat by this time and we can compare. This time around the room was smaller abd we were adk to additionally pay 20 CAD/ day to have the room tha we booked.
2) the breakfast was supposed tb in included but we were charged every day
3) the quality of air in the room was unacceptable: there was not enough oxigen and too much hunidity, hard to breath. The last day, of january 14, we had to meek the door open for breathing.
4). At check out, we were tols tha everything is Ok. We ask for a bill, we wee told we will receive it by email. We we saw thw breakfast was charged everyday, we wanted to discuss this charge bu we could not. Nobody answers the phone.
VERY DISSAPOINTED