Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 40 de 376 opiniones" "
10 - Excelente
40
Puntuación de 8, es decir, Bueno. Basada en 30 de 376 opiniones" "
8 - Bueno
30
Puntuación de 6, es decir, Aceptable. Basada en 43 de 376 opiniones" "
6 - Aceptable
43
Puntuación de 4, es decir, Malo. Basada en 32 de 376 opiniones" "
4 - Malo
32
Puntuación de 2, es decir, Terrible. Basada en 231 de 376 opiniones" "
2 - Terrible
231
4.2/10
Limpieza
5.0/10
Servicio y personal
4.4/10
Servicios
4.0/10
Condiciones de la propiedad
3.0/10
Cuidado del medio ambiente
Opiniones
2/10 Terrible
Jose
Viaje familiar
18 jul. 2022
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Pues el muchacho que nos atendió se porto muy bien , inclusive nos dijo que viéramos los cuartos antes de quedarnos . Me imagino porque sabía que no es un lugar familiar , más bien parece un lugar para prostitutas ya que los cuartos estás asquerosos , las camas mugrosas y sin tender , 0 limpieza , había chinches y prostitutas caminando por todos lados .. rentamos en línea ya que queríamos descansar y ningún. Hotel tenía espacio para 3 cuartos y tú irnos que rentar ahí pero después de verlos mejor salimos y nos dijieron que me van a regresar el dinero según en 48 hrs así que me falta un día para ver si lo aran o no .. pero realmente si tienes familia no te lo recomiendo para nada
Jose
Se hospedó 1 noche en julio de 2022
Respuesta de Ammy, el 24 jul. 2022
Disculpa los problemas que has tenido, José. Hemos tomado nota de su experiencia esta vez. Tenga la seguridad de que nos esforzaremos en el futuro para garantizar una gran estancia con nosotros. Saludos, Amelia.
2/10 Terrible
Don
3 may. 2022
Don
Se hospedó 1 noche en abril de 2022
Respuesta de Jane, el 8 may. 2022
Hi, Don! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!
2/10 Terrible
Oscar
22 nov. 2021
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Oscar
Se hospedó 1 noche en noviembre de 2021
Respuesta de Ammy, el 23 nov. 2021
Hi, Oscar! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Amelia.
2/10 Terrible
Karina
Viaje familiar
20 oct. 2021
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Totally insane. The department of Health and safety should close definitely this place. A lot of roaches, condoms every where, poor cleaning, burned blankets with probably cigarets. Too much noise for sleep. It was the worst hotel I ever stayed.
Karina
Se hospedó 1 noche en octubre de 2021
Respuesta de Cheshta, el 21 oct. 2021
Hi, Karina! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy
2/10 Terrible
Cliente verificado
10 jun. 2019
Cliente verificado
Se hospedó 1 noche en junio de 2019
Respuesta de crystal antunez, el 2 jul. 2019
dear guest we are sorry you had issues with your stay please contact me directly so we can resolve the issue
2/10 Terrible
Jaryn
21 nov. 2023
Jaryn
Se hospedó 1 noche en noviembre de 2023
Respuesta de Barbara, el 22 ene. 2024
Hi, Jaryn! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara
2/10 Terrible
Reed
20 nov. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Reed
Se hospedó 3 noches en noviembre de 2023
Respuesta de Barbara, el 22 ene. 2024
Hi, Reed! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara
2/10 Terrible
Angelo
13 nov. 2023
Angelo
Se hospedó 2 noches en noviembre de 2023
2/10 Terrible
Janet
24 sept. 2023
When we went to check in the Hotel was no longer OYO. They are now Motel 6, and have been for 3 months. They did not have our reservation. There was an OYO hotel close but they did not have our prepaid reservation. I need a refund for this booking.
Janet
Se hospedó 1 noche en septiembre de 2023
Respuesta de Eva, el 13 oct. 2023
Hi, Janet! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva
2/10 Terrible
Steven
15 ago. 2023
Steven
Se hospedó 1 noche en agosto de 2023
Respuesta de Joey, el 12 sept. 2023
Apologies for the inconvenience caused, Steven! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Joey
2/10 Terrible
Korey
28 jul. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
OYO was not at the address. And i never checked in. And cant get in touch with anyone for a refund on the deposit.
Korey
Se hospedó 1 noche en julio de 2023
Respuesta de Eva, el 11 sept. 2023
Hi, Korey! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Eva
2/10 Terrible
Jaleesa
13 jul. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Jaleesa
Se hospedó 1 noche en julio de 2023
Respuesta de Ammy, el 15 jul. 2023
Hi, Jaleesa! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.
2/10 Terrible
Taide
9 jul. 2023
Taide
Se hospedó 1 noche en julio de 2023
Respuesta de Ammy, el 15 jul. 2023
Hi, Taide! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
2/10 Terrible
Anderson
1 may. 2023
Anderson
Se hospedó 1 noche en abril de 2023
Respuesta de Ammy, el 10 may. 2023
Hi, Anderson! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
2/10 Terrible
Ashley
16 abr. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ashley
Se hospedó 2 noches en abril de 2023
Respuesta de Ammy, el 19 abr. 2023
Hi, Ashley! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
2/10 Terrible
Jesse
Viaje de negocios
21 mar. 2023
No le gustó: Limpieza y condiciones de la propiedad
Utterly disgusting. I wouldn't leave my dog in that room. I walked in took pics and checked in to another hotel
Jesse
Se hospedó 1 noche en marzo de 2023
2/10 Terrible
Heidi, Zachary
20 mar. 2023
Heidi
Se hospedó 1 noche en marzo de 2023
Respuesta de Lisa, el 12 abr. 2023
Hi, Heidi! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa
4/10 Malo
ozzie
Viaje de negocios
6 mar. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
There were roaches crawling in the bathroom. Very unsanitary
ozzie
Se hospedó 1 noche en marzo de 2023
Respuesta de Eva, el 15 mar. 2023
Hi, Ozzie! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Eva
8/10 Bueno
Connie
5 mar. 2023
No le gustó: Servicios y condiciones de la propiedad
Towels nasty no courtains in the shower bed are old and make noise no table to iron bad bad bad never again
Connie
Se hospedó 2 noches en marzo de 2023
Respuesta de Eva, el 15 mar. 2023
Hey, Connie! Thanks for your feedback as it has been shared with the relevant team, they will look into this concern and will surely improve accordingly. Regards, Eva
2/10 Terrible
Liam
5 mar. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Payed for my room but didn’t stay, the room listed had a single bed but the staff said they only had double rooms and so the listing was inaccurate. My bedsheets looked oily in places and had cigarette burns and hair on them, when I asked for new sheets those had cigarette burns as well. The room was filthy and I could see hair and dirt on the floor. Also toilet didn’t flush. I left and stayed at another hotel but had no way of getting refunded as the staff had left (around 10 pm). Don’t go here
Liam
Se hospedó 1 noche en marzo de 2023
Respuesta de Lisa, el 7 mar. 2023
Something like this should not have happened, Liam! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Lisa
4/10 Malo
Daniel
Viaje familiar
21 feb. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Daniel
Se hospedó 2 noches en febrero de 2023
Respuesta de Ava, el 22 feb. 2023
Hi, Daniel! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava
2/10 Terrible
Kayleigh
29 ene. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Disgusting. Got a non smoking room that smelled like cigarettes, burn holes in the blankets and the walls were covered in precious spilt drinks and had not been cleaned. I stayed long enough to book a different hotel and left. Not at all like the photos.
Not even a smoke alarm, just a hole and wires in the ceiling where it had previously been.
Kayleigh
Se hospedó 1 noche en enero de 2023
Respuesta de Ammy, el 14 feb. 2023
Hi, we are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.
2/10 Terrible
Jada
16 ene. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jada
2/10 Terrible
Larry
16 nov. 2022
Larry
Se hospedó 2 noches en noviembre de 2022
Respuesta de Ammy, el 23 nov. 2022
Hi, Larry! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim
2/10 Terrible
Parker
Viaje en grupo
24 oct. 2022
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Parker
Se hospedó 1 noche en octubre de 2022
Respuesta de Ammy, el 4 nov. 2022
Hi, Parker! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim
4/10 Malo
Troy
23 oct. 2022
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Troy
Se hospedó 1 noche en octubre de 2022
Respuesta de Ammy, el 4 nov. 2022
Hi, Troy! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah
2/10 Terrible
Shenitha
23 oct. 2022
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not good ! Hotel was invested with roaches and was told by front desk agent that no tv was in the room and it might have roaches
So he proceeded to say they will give me a refund still waiting
Shenitha
Se hospedó 1 noche en octubre de 2022
Respuesta de Ammy, el 4 nov. 2022
Apologies for the problems you had faced, Shenitha! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
2/10 Terrible
Troy
Viaje familiar
11 oct. 2022
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Soiled sheets. Dirty floor. Healthy cockroach.
No shower head.
Some chick injecting herself on the back steps.
Need I say more.
Troy
Se hospedó 2 noches en octubre de 2022
Respuesta de Ammy, el 4 nov. 2022
We are extremely sorry to know this, Troy! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah
2/10 Terrible
Kelvin
30 sept. 2022
Kelvin
Se hospedó 3 noches en septiembre de 2022
Respuesta de Ammy, el 4 nov. 2022
Hi, Kelvin! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim
2/10 Terrible
Roland
27 sept. 2022
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The management is very rude and and unprofessional. As well as the roaches are very rude and greedy. The roaches tried to eat all of my food and sleep in my bed, i wasnt aware that i was going to have roommates.
Roland
Se hospedó 2 noches en septiembre de 2022
Respuesta de Eva, el 2 oct. 2022
We are sorry to disappoint you, Roland! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Eva
2/10 Terrible
rita michele
19 sept. 2022
No le gustó: Limpieza y condiciones de la propiedad
rita michele
Se hospedó 2 noches en septiembre de 2022
8/10 Bueno
William
11 sept. 2022
Le gustó: Servicio y personal
Quick stay. Nothing special
William
Se hospedó 1 noche en septiembre de 2022
Respuesta de Greta, el 19 sept. 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta
6/10 Aceptable
William
8 sept. 2022
Le gustó: Servicio y personal y comodidad de las habitaciones
It was good enough for a quick single stay. Nothing extraordinary.
William
Se hospedó 2 noches en septiembre de 2022
Respuesta de Greta, el 19 sept. 2022
Hi, thanks for rating us, looks like your stay with us hasn't been up to par. We believe in continuous improvement. Give us another chance and we'll make sure you experience the comfort and hospitality we know. Regards, Greta
4/10 Malo
Daniel
5 sept. 2022
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
I had to use the flashlight on my phone to find a light that worked. Lightbulbs missing. Switches don’t work. Walls and outlets in disrepair. Linen and pillows are nothing like in the pictures online. Same with the bathtub. No chair to sit in. Very unpleasant.
Daniel
Se hospedó 1 noche en septiembre de 2022
Respuesta de jan, el 11 sept. 2022
Dear Daniel, It was a privilege to have you as our esteemed guest. we heartily thank you for your wonderful remarks. We have duly noted your feedback and Will act upon it as well. We do hope that you would give us an opportunity to experience our renewed services. Regards, Jane!
2/10 Terrible
Briana
15 ago. 2022
Briana
Se hospedó 1 noche en agosto de 2022
2/10 Terrible
Marcelo
Viaje familiar
1 ago. 2022
No le gustó: Limpieza, servicios, condiciones de la propiedad
Dirty and stinky, rooms full of cockroaches and ants, stairs whit urine, worst hotel I been on my entire life
Marcelo
Se hospedó 1 noche en julio de 2022
Respuesta de Ammy, el 17 ago. 2022
Apologies for the problems you had faced, Marcelo! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
2/10 Terrible
SANDRA
Viaje familiar
12 jul. 2022
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Apologies for the problems you had faced, Sandra! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
2/10 Terrible
Patricia
12 jul. 2022
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I been here for 3 or more months havent had my linens changed or mfloors cleaned nor moved into disability room
Was to get a room with shower . My toilet hasnt been cleaned. I swept and mop my on floors. I stay here cause i have no place to live i wish the housekeeper would just do her job. She picked up.my towels 4 days ago and have not gave back to me. Shecworks here only 3 days a week and she wirks at another job she needs to keep one job are stay home you cant do your job right when in a big hurry to get away to get to other job on time. This jobs people are in snd out rooms need a good cleaning cause of virus . Clean p and make sure you done what is suppose to be done before you go to your next job.
Patricia
Se hospedó 13 noches en junio de 2022
Respuesta de Ammy, el 21 jul. 2022
Apologies for the problems you had faced, Patricia! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
6/10 Aceptable
Christine
10 jun. 2022
Christine
Se hospedó 1 noche en junio de 2022
2/10 Terrible
William
Viaje de negocios
2 jun. 2022
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Absolutely Disgusting
I do t know how this place is still open. There were blood stains on the floor. Valentine’s Day decorations still stuck on the walls. There was a bug that was smashed on the bed and just left there. I didn’t even sit down. My skin was crawling just thinking about what diseases I might catch if I slept. I rolled my suitcase back to truck and left. Keep my $56. There’s no telling what kind of excuses the manager would have given me if I asked for a refund. I took a video of everything that was damaged, missing or just plain disgusting and I’d love to know where I can send it.
William
Se hospedó 1 noche en junio de 2022
Respuesta de Ammy, el 11 jun. 2022
Apologies for the problems you had faced, William! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
8/10 Bueno
Andrew
Viaje en pareja
22 may. 2022
Nice
Andrew
Se hospedó 1 noche en mayo de 2022
Respuesta de Jane, el 23 jun. 2022
Thank you for your appreciation, Andrew! We hope to give you a consistent service every time. Regards, Jane!
2/10 Terrible
Cliente verificado
Viaje en grupo
21 may. 2022
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 1 noche en mayo de 2022
Respuesta de Ammy, el 22 may. 2022
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.
6/10 Aceptable
Calvin R
Viaje de negocios
15 may. 2022
No le gustó: Condiciones de la propiedad
Stay for the price, and no bugs.
A little beat of from time and abuse by people who don't care. The floor was less than clean, but it was there, it got me thru the night and I didn't have any extra "passengers" after I left.
Calvin R
Se hospedó 1 noche en mayo de 2022
Respuesta de Jane, el 19 may. 2022
Sorry for the hassle you faced, Calvin! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!
2/10 Terrible
Jennifer
Viaje familiar
14 may. 2022
No le gustó: Limpieza, servicios, condiciones de la propiedad
Where do I even start? Riom had no lock, no light bulbs, no smoke detectors, curtain rod was taped to the wall, bed frame was broken and folded in half, the bathroom door was split into three pieces, no toilet seat or paper...
Jennifer
Se hospedó 1 noche en mayo de 2022
Respuesta de Joey, el 19 may. 2022
We are sorry for the inconvenience caused to you, Jennifer! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey
8/10 Bueno
Lew
Viaje de negocios
7 may. 2022
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Lew
Se hospedó 1 noche en mayo de 2022
Respuesta de Jane, el 8 may. 2022
Hi, Lew! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Jane!
2/10 Terrible
Dillon
Viaje en pareja
4 may. 2022
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Extremely dirty, very unsafe, poor service, didn’t even stay there 5 mins after seeing the room dirt everywhere very unclean 10/10 do not recommend
Dillon
Se hospedó 1 noche en abril de 2022
Respuesta de Ammy, el 6 may. 2022
Apologies for the problems you had faced, Dillon! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
4/10 Malo
Fernando
3 may. 2022
Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
Fernando
Se hospedó 3 noches en abril de 2022
Respuesta de Ammy, el 6 may. 2022
Hi, Fernando! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.
2/10 Terrible
Katrina
Viaje en pareja, Viaje familiar, Viaje familiar con niños
3 may. 2022
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Did not like anything about this-change your mind if you even think about staying here. I live in a terrible city but I’ve never stayed in a place like this before. It’s laughable how bad this place is-ABSOLUTELY NO GOOD!!!
Katrina
Se hospedó 1 noche en abril de 2022
Respuesta de Ammy, el 6 may. 2022
Hi, Katrina! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia
2/10 Terrible
Kerryanne
Viaje en grupo
3 may. 2022
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The uniqueness was homeless people sleeping in the stairwells, the office staff could careless, the room was horrible, no air, toilet and sink did not work, bugs in the bed.
Kerryanne
Se hospedó 2 noches en abril de 2022
Respuesta de Cheshta, el 3 may. 2022
Hi, Kerryanne! We never expect any of our guests to face this kind of problem. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Ivy
2/10 Terrible
Karlie
2 may. 2022
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Karlie
Se hospedó 1 noche en abril de 2022
Respuesta de Ammy, el 3 may. 2022
Hi, Karlie! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.