Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 179 de 717 opiniones" "
10 - Excelente
179
Puntuación de 8, es decir, Bueno. Basada en 242 de 717 opiniones" "
8 - Bueno
242
Puntuación de 6, es decir, Aceptable. Basada en 151 de 717 opiniones" "
6 - Aceptable
151
Puntuación de 4, es decir, Malo. Basada en 90 de 717 opiniones" "
4 - Malo
90
Puntuación de 2, es decir, Terrible. Basada en 55 de 717 opiniones" "
2 - Terrible
55
7.4/10
Limpieza
8.0/10
Servicio y personal
7.0/10
Servicios
7.0/10
Condiciones de la propiedad
7.2/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Eduardo
Viaje familiar
25 sept. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Personal accessible y flexible a requerimientos del huésped.
Pueden mejorar el desayuno y extenderlo a las 10:00 am; asi cómo mejorar el acceso a pisos inferiores con equipaje
Eduardo
Se hospedó 1 noche en septiembre de 2022
Respuesta de HP, el 15 oct. 2022
Mr. EduardoThank you staying with us. We appreciate your input. SincerelyGM
8/10 Bueno
elizabeth
Viaje familiar
15 ago. 2022
Le gustó: Limpieza, servicio y personal, servicios
Meets expectations for this kind of hotel.
elizabeth
Se hospedó 1 noche en agosto de 2022
2/10 Terrible
Stephanie
Viaje en pareja
22 abr. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I called ahead of time and confirmed there was a hot tub. When I got there the hot tub was down and I was not allowed to cancel. It was very noisy all night and morning. We tried to take a shower but had no hot water. There were women in the parking lot soliciting. There were no parking spots due to multiple trucks with boats parking sideways. I was not offered any sort of compensation for the inconvenience of being 5 hours away from home and the hotel did not live up to the reviews. I would not recommend staying at this hotel.
Stephanie
Se hospedó 1 noche en abril de 2024
Respuesta de Katia, el 22 abr. 2024
Stephanie, Thank you for your feedback. Again, please accept my sincerest apologies for any issues you have experienced. We did compensate you for the inconvenience. I personally spoke with you this morning. We do our best to fix any issue that may arise during a guests stay to the best of our abilities.
10/10 Excelente
Battsetseg
20 abr. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza
Battsetseg
Se hospedó 1 noche en abril de 2024
Respuesta de Katia, el 22 abr. 2024
Battsetseg, Thank you so much for taking the time to rate our hotel. I am happy to see that you enjoyed your stay with us. We hope to welcome you back in the near future.
10/10 Excelente
Aaron
17 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very friendly and accommodating. They also seemed to be respectful to each other. I accidentally forgot one of my bags in the room, and Angela went out her way to make sure it was returned to me. I really appreciated her help! The beds were also quite comfortable.
Aaron
Se hospedó 2 noches en abril de 2024
Respuesta de Katia, el 18 abr. 2024
Aaron, Thank you so much for your wonderful review. I am happy to hear that Angela was so helpful. I am so proud of the team we have here. I will be sure to share this review with her. We hope to see you again!
8/10 Bueno
Jacob
14 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jacob
Se hospedó 1 noche en abril de 2024
Respuesta de Katia, el 16 abr. 2024
Jacob, Thank you so much for your rating. We aim to get 5 stars, is there anything that could have made your stay with us better?
10/10 Excelente
Kathy
13 abr. 2024
Very clean and friendly
Kathy
Se hospedó 1 noche en abril de 2024
Respuesta de Katia, el 14 abr. 2024
Kathy, Thank you so much for your perfect rating. I am happy to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.
6/10 Aceptable
Eric, Elgin
Viaje familiar
9 abr. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The property needs to be renovated and the price I paid did not match the expected quality of the property and room.
Eric
Se hospedó 1 noche en abril de 2024
Respuesta de Katia, el 9 abr. 2024
Eric, Thank you so much for your feedback. I am sorry to hear that your stay was not as good as it could have been. We are constantly working on renovations as time allows. I appreciate you feedback.
10/10 Excelente
Jose
6 abr. 2024
Jose
Se hospedó 6 noches en marzo de 2024
Respuesta de Katia, el 8 abr. 2024
Jose, Thank you so much for your perfect rating!! I am happy to hear that you enjoyed your stay with us. We hope to host you again soon
2/10 Terrible
Kathleen
30 mar. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was in Bloomington to deliver my husband’s ashes to his family. (he died from lung cancer) I chose this hotel because it was closest to Ellettsville, where his daughter lives. When I entered the hotel it smelled like smoke. I thought it had blown in from outside as someone was smoking at the front door. When I was given my room key I went in and found that there was a shower cap on the smoke detector and the room reeked of smoke and was filthy. I told Jesse at the front desk and he grabbed a ladder and went to the room and removed the shower cap and said people do crazy things. I said I can’t stay here and he said that it was not able to be cancelled because it needed to be before 48 hours. I made the reservation about an hour before I arrived, so that wasn’t possible. He said he’d tell the manager in the morning for her to refund my money. I chatted with expedia and told them I was leaving and needed a new hotel.
The next day I went back to the hotel to talk to Katia the manager. She said they were denying the refund because I was offered another room. No one ever offered to find another room, just took down the shower cap and expected that it would be ok.
Kathleen
Se hospedó 2 noches en marzo de 2024
Respuesta de Katia, el 31 mar. 2024
Kathleen, Thank you so much for your feedback. Please accept my sincerest apology that you did not enjoy your stay with us. We have done everything in our power to fix the issues that you had. I am sorry that it did not work out. Thank you for being our guest.
10/10 Excelente
Ingrid
27 mar. 2024
Le gustó: Condiciones de la propiedad
Ingrid
Se hospedó 1 noche en marzo de 2024
Respuesta de Katia, el 28 mar. 2024
Ingrid, Thank you so much for your 5 star rating. I am glad that you enjoyed your stay with us. Hopefully you had the opportunity to take advantage of our hot breakfast. Thank you so much for staying at the Quality Inn, Bloomington, IN.
10/10 Excelente
Inga
26 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was wonderfully friendly and called me to make sure that I was still coming, even though I was running late.
Inga
Se hospedó 1 noche en marzo de 2024
Respuesta de Katia, el 28 mar. 2024
Inga, Thank you so much for your review. I will definitely share your feedback with the staff. We hope to see you again in the future.
6/10 Aceptable
PEDRO
Viaje familiar
25 mar. 2024
Le gustó: Servicio y personal
I liked the friendliness of the staff people.
PEDRO
Se hospedó 6 noches en marzo de 2024
Respuesta de Katia, el 28 mar. 2024
Pedro, Thank you so much for your feedback. I am happy to hear that you enjoyed your stay. Was there anything that could have made your stay with us better?
6/10 Aceptable
michael
24 mar. 2024
michael
Se hospedó 7 noches en marzo de 2024
Respuesta de Katia, el 14 abr. 2024
Michael, Thank you for taking the time to rate our hotel. Is there something in specific that could have improved your stay with us? I would love to get more feedback.
10/10 Excelente
Kari
Viaje familiar, Viaje familiar con niños
20 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly
Kari
Se hospedó 4 noches en marzo de 2024
Respuesta de Katia, el 21 mar. 2024
Kari, Thank you so much for your review. I am happy to hear that you enjoyed your stay with us. We hope you decide to stay with us again
8/10 Bueno
Scott, Bloomington
15 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Extremely good staff
Scott
Se hospedó 3 noches en marzo de 2024
Respuesta de Katia, el 15 mar. 2024
Scott, Thank you so much for your feedback. I am happy to hear that you enjoyed your stay with us. I will be sure to share this with my staff as it gives them a motivational boost. Thank you so much for being our guest.
10/10 Excelente
Mendy
11 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice, inexpensive stay. Clean room and friendly staff. Would definitely stay here again.
Mendy
Se hospedó 1 noche en marzo de 2024
Respuesta de Katia, el 15 mar. 2024
Mendy, Thank you so much for your great review. I am happy to hear that you enjoyed your stay with us. We look forward to your next visit.
2/10 Terrible
dawn
Viaje familiar
3 mar. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I hate to say this but this was the worst place that I have ever stayed. It was dirty, unsafe (stayed in the basement level) and overall gross.
dawn
Se hospedó 1 noche en marzo de 2024
Respuesta de Katia, el 3 mar. 2024
Dawn, Thank you for your feedback. I am sorry to hear that you did not enjoy your stay with us. We would have been more than happy to move you to a different room and address any issues you may have had. We cannot fix a problem if we do not know about it. Again, please accept my sincerest apology.
8/10 Bueno
Clif
Viaje familiar
25 feb. 2024
Le gustó: Servicio y personal
Convenient
Clif
Se hospedó 1 noche en febrero de 2024
Respuesta de Katia, el 26 feb. 2024
Clif, Thank you so much for your review. I am happy to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.
4/10 Malo
Joshua
24 feb. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
My room smelled funny
Joshua
Se hospedó 2 noches en febrero de 2024
Respuesta de Katia, el 26 feb. 2024
Joshua, Thank you so much for your feedback. Please accept my sincerest apology that your stay with us was below satisfactory. We would have been more than happy to move you to another room. Guest satisfaction is very important to us. Thank you so much for being our guest.
10/10 Excelente
Denice
15 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice
Denice
Se hospedó 5 noches en noviembre de 2023
Respuesta de Katia, el 26 feb. 2024
Denice, Thank you so much for your feedback. I am happy to hear that you enjoyed your stay with us. We hope to see you again in the near future.
10/10 Excelente
Denice
15 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice
Denice
Se hospedó 3 noches en diciembre de 2023
Respuesta de Katia, el 26 feb. 2024
Denice, Thank you so much for your feedback. I am happy to hear that you enjoyed your stay with us. We hope to see you again in the near future.
10/10 Excelente
Denice
15 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice
Denice
Se hospedó 1 noche en diciembre de 2023
Respuesta de Katia, el 26 feb. 2024
Denice, Thank you so much for your feedback. I am happy to hear that you enjoyed your stay with us. We hope to see you again in the near future.
10/10 Excelente
Denice
15 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice
Denice
Se hospedó 1 noche en diciembre de 2023
Respuesta de Katia, el 26 feb. 2024
Denice, Thank you so much for your feedback. I am happy to hear that you enjoyed your stay with us. We hope to see you again in the near future.
2/10 Terrible
Andria
11 feb. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Old and it smells
Andria
Se hospedó 1 noche en febrero de 2024
Respuesta de Katia, el 15 feb. 2024
Andria, Thank you for your feedback. Please accept my sincerest apology that you did not have a satisfactory stay with us. We use guest feedback for improvements.
4/10 Malo
elizabeth, Muncie
3 feb. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
elizabeth
Se hospedó 1 noche en febrero de 2024
Respuesta de Katia, el 15 feb. 2024
Elizabeth, Thank you for rating our hotel. It seems like things could have gone better during your stay. Was there something in particular that you had an issue with? I would love to get more feedback so that I may have the opportunity to make things right. I hope to hear from you.
6/10 Aceptable
Carter
3 feb. 2024
Carter
Se hospedó 1 noche en febrero de 2024
Respuesta de Katia, el 21 mar. 2024
Carter, Thank you so much for rating our hotel. Seems like your stay was not completely satisfactory. Was there something specific that affected your rating?
10/10 Excelente
Robert
16 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Robert
Se hospedó 1 noche en enero de 2024
Respuesta de Katia, el 29 ene. 2024
Robert, Thank you so much for taking the time to rate our hotel. I hope that you enjoyed your stay with us. Thank you for being our guest.
8/10 Bueno
Kathy
5 ene. 2024
Kathy
Se hospedó 2 noches en enero de 2024
Respuesta de Katia, el 29 ene. 2024
Kathy, Thank you so much for rating our hotel. We hope that you enjoyed your stay with us. We look forwarding to hosting you again in the near future
10/10 Excelente
Praveen
31 dic. 2023
Le gustó: Limpieza y servicio y personal
The front desk staff were professional and extremely helpful while I stayed here to take care of my sick daughter.
Praveen
Se hospedó 2 noches en diciembre de 2023
Respuesta de Katia, el 29 ene. 2024
Praveen, Thank you so much for your feedback. It was a pleasure meeting you and having you as our guest. We hope to welcome you back in the near future.
8/10 Bueno
Philip J
Viaje en pareja
22 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Philip J
Se hospedó 1 noche en diciembre de 2023
Respuesta de Katia, el 23 dic. 2023
Philip, Thank you so much for rating our hotel. I hope that you enjoyed your stay with us. We look forward to welcoming you back in the near future.
4/10 Malo
Cliente verificado
Viaje familiar
21 dic. 2023
No le gustó: Servicio y personal y comodidad de las habitaciones
Too Expensive for what you get
Walking into the lobby, it smelled like cigarette smoke. The young woman working the front desk was extremely rude and seemed bothered that she needed to check us in. The older woman working the front desk when we checked out was much nicer.
Obviously updates have been made in the rooms (fresh paint, new floors) but the tub had a large crack in it that looked like a dead spider.
Would not stay here again. Definitely overpaid.
Cliente verificado
Se hospedó 2 noches en diciembre de 2023
Respuesta de Katia, el 23 dic. 2023
Dear Valued Guest, Thank you for your feedback. Please accept my sincerest apology that you did not enjoy your stay with us. Guest satisfaction is very important to us.
10/10 Excelente
Brad
Viaje familiar
15 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quick registration, quite.
Brad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Katia, el 29 ene. 2024
Brad, Thank you so much for your feedback. I am happy to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.
6/10 Aceptable
David
13 dic. 2023
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Heat did not work in the room. Very cold.
David
Se hospedó 1 noche en diciembre de 2023
Respuesta de Katia, el 13 dic. 2023
David, Thank you so much for your feedback. Please accept my sincerest apology regarding the issue you experienced with the heat. Our front desk and maintenance are always here to assist you with any issue that may come up. We want you to have a comfortable and enjoyable stay with us.
10/10 Excelente
Denice
11 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Denice
Se hospedó 5 noches en diciembre de 2023
Respuesta de Katia, el 13 dic. 2023
Denice, Thank you so much for rating our hotel. I am happy to hear that you enjoyed your stay with us. We hope to welcome you back soon!
2/10 Terrible
Spencer
3 dic. 2023
Spencer
Se hospedó 2 noches en noviembre de 2023
Respuesta de Katia, el 23 dic. 2023
Spencer, Thank you for rating our hotel. Please accept my sincerest apology that you did not enjoy your stay with us. Was there something in particular that went wrong during your stay? I would love to get more feedback so that I may have the opportunity to make things right.
8/10 Bueno
Michael
29 nov. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
Michael
Se hospedó 2 noches en noviembre de 2023
Respuesta de Katia, el 30 nov. 2023
Michael, Thank you so much for taking the time to rate our hotel. I hope that you enjoyed your stay with us. We look forward to hosting you again in the future.
10/10 Excelente
Joseph
Viaje en pareja
24 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have no complaints.
Joseph
Se hospedó 2 noches en noviembre de 2023
Respuesta de Katia, el 27 nov. 2023
Joseph, Thank you so much for your feedback. I am glad to hear that you had a good stay with us. Means we did our job right. We hope to see you again in the near future.
4/10 Malo
Amisia
Viaje familiar con niños
23 nov. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Nice hot breakfast. Nice staff but they got roaches. They switched my room didn’t see anymore roaches but they there.
Amisia
Se hospedó 2 noches en noviembre de 2023
Respuesta de Katia, el 27 nov. 2023
Amisia, Thank you for taking the time to offer us feedback of your stay. We had our maintenance department and a professional company check the room, and nothing was found. I am happy that we were able to move you another room per your request either way. Thank you so much for staying with us.
10/10 Excelente
Krystina
Viaje familiar
19 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff. Very easy access to an places we needed to go wasn't to far of a drive. Hot tub was the best.
Krystina
Se hospedó 2 noches en noviembre de 2023
Respuesta de Katia, el 27 nov. 2023
Krystina, Thank you so much for your wonderful review. I am happy to hear that you enjoyed your stay with us and were able to take advantage of our hot tub. See you again soon!
8/10 Bueno
Patrick
13 nov. 2023
Patrick
Se hospedó 1 noche en noviembre de 2023
Respuesta de Katia, el 27 nov. 2023
Patrick, Thank you so much for your rating. I am happy to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.
10/10 Excelente
Stefanie
6 nov. 2023
Stefanie
Se hospedó 1 noche en noviembre de 2023
Respuesta de Katia, el 29 nov. 2023
Stefanie, Thank you so much for taking the time to rate out hotel. I hope that you enjoyed your stay with us and were able to take advantage of the many amenities that offer. We hope to see you again!
8/10 Bueno
Bonita
Viaje en pareja
22 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is not fancy but very clean, hospitable, and convenient. I would stay here aga
Bonita
Se hospedó 2 noches en octubre de 2023
Respuesta de Katia, el 30 oct. 2023
Bonita, Thank you so much for your review. I am happy to hear that you enjoyed your stay with us. We look forward to your next visit
4/10 Malo
Ricky
Viaje familiar
13 oct. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The room had not been cleaned properly. The sink had hair and dirt in it and the toilet had not been cleaned either. The morning of our second night no one came to clean. The front desk said to leave dirty towels and trash outside the door in the hallway where it layed for 24 hrs.
Ricky
Se hospedó 2 noches en octubre de 2023
Respuesta de Katia, el 20 oct. 2023
Ricky, Thank you so much for your feedback. Please accept my sincerest apology regarding the cleaning issues you experienced during your stay. Our housekeeping service occurs on every 3rd night of your stay. It is also available upon request. I will get this addressed with our housekeeping manager. Again, please accept my sincerest apology.
8/10 Bueno
ISU
7 oct. 2023
ISU
Se hospedó 1 noche en octubre de 2023
Respuesta de Katia, el 30 oct. 2023
Dear Valued Guest, Thank you so much for your feedback. I am happy to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.
6/10 Aceptable
Yoo Jin
5 oct. 2023
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Water pressure low
Yoo Jin
Se hospedó 6 noches en septiembre de 2023
Respuesta de Katia, el 6 oct. 2023
Yoo Jin, Thank you so much for your feedback. I am sorry to hear that your water pressure was low. I will notify my maintenance and see what we can do about the issue. Thank you for letting us know. We are always available to assist you in any way that we can.
8/10 Bueno
Jennifer
Viaje en grupo
25 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean but noisy
Beds were comfortable and the room was clean but noisy.
Jennifer
Se hospedó 1 noche en septiembre de 2023
Respuesta de Katia, el 4 oct. 2023
Jennifer, Thank you so much for your feedback. I am happy to hear that you enjoyed your stay with us. I am sorry to hear that it was noisy around your room. Front desk is always here to assist with any problem that may arise during your stay. We hope to welcome you back in the near future.
8/10 Bueno
Usha
12 sept. 2023
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Usha
Se hospedó 2 noches en septiembre de 2023
Respuesta de Katia, el 13 sept. 2023
Usha, Thank you so much for your rating. We hope that you enjoyed your stay with us.
4/10 Malo
Cliente verificado
Viaje familiar
11 sept. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Everyone who worked there was very nice and helpful. The room was dark, dirty, in really bad shape, no hairdryer, no sink stopper, half used body wash. Beds were comfortable. We were there during college parents’ weekend so they jacked up the price to $400/night! Very disappointing.
Cliente verificado
Se hospedó 2 noches en septiembre de 2023
Respuesta de Katia, el 12 sept. 2023
Dear Valued Guest, Thank you so much for your feedback. Please accept my sincerest apology that your stay with us was below satisfactory. I will share this with our housekeeping and our maintenance departments to make sure the issues are taken care of.
2/10 Terrible
Peter
11 sept. 2023
Peter
Se hospedó 2 noches en septiembre de 2023
Respuesta de Katia, el 4 oct. 2023
Peter, Thank you for taking the time to rate our hotel. Please accept my sincerest apology that your stay with us was below satisfactory. Was there something specific that affected your stay? Unfortunately we cannot fix a problem if we do not know about it. I hope to get more details.