Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 216 de 347 opiniones" "
10 - Excelente
216
Puntuación de 8, es decir, Bueno. Basada en 74 de 347 opiniones" "
8 - Bueno
74
Puntuación de 6, es decir, Aceptable. Basada en 23 de 347 opiniones" "
6 - Aceptable
23
Puntuación de 4, es decir, Malo. Basada en 19 de 347 opiniones" "
4 - Malo
19
Puntuación de 2, es decir, Terrible. Basada en 15 de 347 opiniones" "
2 - Terrible
15
8.8/10
Limpieza
9.0/10
Servicio y personal
8.8/10
Servicios
8.8/10
Condiciones de la propiedad
8.8/10
Cuidado del medio ambiente
Opiniones
2/10 Terrible
Maria
15 abr. 2023
Maria
Se hospedó 1 noche en abril de 2023
Respuesta de Assistant Management , el 7 may. 2023
Maria, thank you for staying with us and for taking the time to submit your rating. I see that we did not meet your expectations and for that I am so very sorry! We try to make every guest expieriance special and it pains me to hear that you did not enjoy your stay with us. I would really love to hear your feedback and learn what happened so that we may improve the guest expierience in the future
4/10 Malo
Melody
Viaje familiar
15 abr. 2024
No le gustó: Limpieza, servicios, condiciones de la propiedad
The staff were known nd but no soap or lotions when arrived, no room access at 3pm and we have a baby, not notified no hot water for 10 hrs, vanity light out, No pool access
Melody
Se hospedó 3 noches en abril de 2024
Respuesta de tracey, el 15 abr. 2024
Hi Melody, thank you so much for your review, we do apologize for you not having hot water in the middle of the night into the morning, I kept you up to date with the issue and I do apologize profusely, during our conversation you mentioned the light out and I sent my tech to fix it, I am so happy he was able to fix it so promptly, our pool is a seasonal pool and was closed during your visit and will open up in May. thank you so much for staying with us. Safe travels :)
10/10 Excelente
Aleksandra
12 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I don’t get why anyone complains about this hotel? I love it :) stayed here 5 times already and always excited to go back bc the beds are so comfy :) no joke, took off the pillow cases so i could know what pillows they use to buy for my house. also the staff always so helpful & friendly; particularly night shift, tall guy with glasses. and daytime the precious older women with red hair and glasses :) i feel like family staying there at this point !
Aleksandra
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Chris
Viaje de negocios
6 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Aaron is great.
Chris
Se hospedó 3 noches en abril de 2024
8/10 Bueno
Teah
27 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Teah
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Julya
25 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very welcoming and helpful
Julya
Se hospedó 1 noche en marzo de 2024
8/10 Bueno
Ryan
25 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ryan
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Debbie
Viaje familiar
25 mar. 2024
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Aaron was a very welcoming host! Made special arrangements for our am shuttle
Debbie
Se hospedó 1 noche en marzo de 2024
6/10 Aceptable
jose
Viaje familiar
24 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had an unexpected stay and this hotel came thru for us. They even gave us an an upgrade.
The only thing we didn't like was the sound of cars off the freeway, a bit unexpected but maybe if better soundproofing, would make it a great place to stay.
Also the breakfast was delicious
jose
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Anthony
23 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good property. Easy on and off the freeway.
Anthony
8/10 Bueno
Timothy, Meridian
23 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay around the airport. Quick and close.
Timothy
Se hospedó 2 noches en marzo de 2024
10/10 Excelente
Richard, Bothell
17 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Behind a truck stop style service station, but quiet, clean, comfortable, safe parking, and great staff.
Richard
Se hospedó 1 noche en marzo de 2024
8/10 Bueno
AlIcia
Viaje familiar con niños
12 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked the easy convenience to the free way. The staff was wonderful. And the rooms were clean. The picture's of the airplanes tjrpughout the building were awesome. My only complaint is the breakfast. The eggs were runny lkke sitting in water. The sausage was frozen.
AlIcia
Se hospedó 2 noches en marzo de 2024
10/10 Excelente
Jerald
Viaje en pareja
10 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good value for money
Jerald
Se hospedó 3 noches en marzo de 2024
8/10 Bueno
Brandy
9 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Brandy
Se hospedó 1 noche en marzo de 2024
8/10 Bueno
Christine
3 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean
Christine
Se hospedó 1 noche en marzo de 2024
2/10 Terrible
Tom
28 feb. 2024
Very pleasant surprise
Tom
Se hospedó 1 noche en febrero de 2024
10/10 Excelente
Junae
Viaje en grupo
27 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like that they had complementary breakfast. Also the hot chocolate and cookies in the lobby for gas. I had a great assortment of snacks and beverages. You could purchase as well.
Junae
Se hospedó 2 noches en febrero de 2024
6/10 Aceptable
Travis
Viaje familiar
25 feb. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Very small parking spaces and many larger pickup trucks made the parking situation more difficult than necessary. The halls have a faint odor of cat urine. Looks nicely remodeled in pictures, but in person it looks more like a cheap facelift.
Travis
Se hospedó 1 noche en febrero de 2024
10/10 Excelente
Matthew
Viaje de negocios
24 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, convienence, great staff
Matthew
Se hospedó 1 noche en febrero de 2024
10/10 Excelente
ana, Hailey
23 feb. 2024
ana
Se hospedó 1 noche en febrero de 2024
10/10 Excelente
Delene
Viaje familiar
22 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and Friendly staff
Delene
Se hospedó 1 noche en febrero de 2024
10/10 Excelente
Dori
Viaje familiar
21 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service!!!!
Dori
Se hospedó 1 noche en enero de 2024
Respuesta de debi, el 22 feb. 2024
Hi Dori- Thank you so much for taking the time t complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
8/10 Bueno
Heather
Viaje familiar con niños
20 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent service from staff. Even when we needed an extra room, they were able to get us the room across the hall. But to be honest the beds in both rooms during our stay were horribly uncomfortable. Everyone came home with sore backs from the beds. Maybe those need an upgrade? Everything else was great
Heather
Se hospedó 3 noches en febrero de 2024
Respuesta de debi, el 22 feb. 2024
Hi Heather - Hi Dori- Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I am sorry that we fell short of your expectations in the bed depart- good rest is so very important when traveling. I have passed on the information to Tracey, our GM and we will be looking into the matressesI hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 Excelente
Jerald
20 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was really surprised how nice and roomy my room was
Jerald
Se hospedó 1 noche en febrero de 2024
Respuesta de debi, el 22 feb. 2024
Hi Jerald-Hi Dori- Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 Excelente
Keith
17 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The Manager who checked me in was super welcoming and wonderfully sweet!
Keith
Se hospedó 1 noche en febrero de 2024
Respuesta de debi, el 22 feb. 2024
Hi Keith-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. And, because of Tracey, our GM, we are more like family and it is fun to come to work !Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 Excelente
Jan, Pocatello
Viaje de negocios
13 feb. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
This is easy access to the airport, downtown & BSU. Only drawback, somewhat noisy outside due to a big truck parking.
Very nice inside, staff helpful & pleasant.
Jan
Se hospedó 3 noches en febrero de 2024
Respuesta de debi, el 22 feb. 2024
Hi Jan-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
8/10 Bueno
jessica, mccall
1 feb. 2024
Le gustó: Limpieza y servicio y personal
Staff was friendly and helpful. The room was clean. The room was very noisy from the traffic. It is what it is…a hotel next to the freeway.
jessica
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Jenna
Viaje de negocios
24 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I got this room for an employee whose vehicle had broke down so I didn't actually stay here. I spoke with Aaron at the front desk and he was wonderful to work with and get my employee set up for the night (who wasn't prepared to stay the evening). Excellent customer service!
Jenna
Se hospedó 1 noche en enero de 2024
Respuesta de Tracey Fitz, el 22 feb. 2024
Hi Jenna- thank you so much for your awesome 5 STAR review, I am so happy Aaron took good care of you and your guest. Please do come back and see us gain. Take Care!
8/10 Bueno
Timothy
Viaje familiar
18 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The night auditor who checked us in late is a rock star. We had an early need to be at the airport. The shuttle was not allowed to run (snow/ice) so she offered to take us in her personal car after she made the breakfast for everyone. This kind of person makes America the greatest. She's a real asset and knows how to treat people. Plus when I asked her in the morning if she balanced the audit last night - she said she always balances! Bravo!!
Timothy
Se hospedó 1 noche en enero de 2024
Respuesta de debi, el 22 feb. 2024
HThank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for the kind words for Brandi- feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Servicesi Timothy-
10/10 Excelente
Jarrett
17 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff was extremely friendly and welcoming room was nice.
Jarrett
Se hospedó 1 noche en enero de 2024
Respuesta de debi, el 22 feb. 2024
Hi Jarret-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 10 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
6/10 Aceptable
Cathie
Viaje familiar
17 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Would stay again but don’t rely upon n breakfast
Perfect for overnight except that the breakfast was pretty bad. Had all the normal stuff and looked fresh and plentiful but everything was so bland. Waffles, eggs and sausage had no taste at all, so strange. Thee is a truck stop in walking distance with 2 fast food places and a sit down restaurant.
Cathie
Se hospedó 1 noche en enero de 2024
Respuesta de debi, el 22 feb. 2024
Hi Cathie-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!I am sorry we failed to live up to your expectationsI feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback! I have shared your feedback with Tracey, our GM. This is an area she is always striving to improve!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 Excelente
Adriana
Viaje de negocios
16 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Adriana
Se hospedó 4 noches en enero de 2024
Respuesta de debi, el 22 feb. 2024
Hi Adriana- Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 10 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 Excelente
Frank A
Viaje de negocios
16 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Business / Airline Commuter
Excellent Hotel. Location for me was perfect. Previous reviews stated because of location next to a truck stop and the interstate, it was noisy. This was not the case. Staff was AMAZING. The Manager was OUTSTANDING and also AMAZING. She was very receptive when I brought up a couple of issues and made them right. Highly recommended. Definitely will be a repeat customer.
Frank A
Se hospedó 4 noches en enero de 2024
Respuesta de debi, el 22 feb. 2024
HI Frank-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 10 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!And thank you for the kind words- Thanks to Tracey, our GM, we are more like a family and it is a pleasure to come to work!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 Excelente
KEITH
Viaje de negocios
16 ene. 2024
KEITH
Se hospedó 2 noches en enero de 2024
Respuesta de debi, el 22 feb. 2024
Hi Keith-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 Excelente
Natalie
Viaje de negocios, Viaje en pareja
16 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Natalie
Se hospedó 3 noches en enero de 2024
Respuesta de debi, el 22 feb. 2024
Hi Natalie-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 Excelente
Jeffery
Viaje en pareja
11 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is close to the airport and also downtown. The propert is very clean amd modern and the staff are helpful and very friendly
Jeffery
Se hospedó 1 noche en enero de 2024
Respuesta de debi, el 22 feb. 2024
Hi Jeffrey-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 Excelente
Yareli
11 ene. 2024
Yareli
Se hospedó 1 noche en enero de 2024
Respuesta de debi, el 22 feb. 2024
Hi Yareli-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 Excelente
Keith
10 ene. 2024
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The staff!
The hotel and everything about it is alright, but the people that work there are over the top fantastic!
Keith
Se hospedó 1 noche en enero de 2024
Respuesta de debi, el 22 feb. 2024
Hi Keith-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 10 rating! And for the kind words- we truly are more like a family and it is a pleasure to come to work! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
2/10 Terrible
Nancy
9 ene. 2024
Didn't stay, flight got canceled and we did not get a refund
Nancy
Se hospedó 1 noche en enero de 2024
Respuesta de debi, el 22 feb. 2024
Hi Nancy- Thank you for taking the time to complete the survey. I apologize for your circumstances, but unfortunately, this is one of the difficulties we encounter when booking through a 3rd party.Safe TravelsDebiGuest Services
10/10 Excelente
Dana
8 ene. 2024
Dana
Se hospedó 1 noche en diciembre de 2023
Respuesta de debi, el 22 feb. 2024
Hi Dana-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 10 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
8/10 Bueno
Keith
8 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great service!
Keith
Se hospedó 1 noche en enero de 2024
Respuesta de debi, el 22 feb. 2024
Hi Keith-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area .Safe Travels!Debi GuerricaechevarriaGuest Services
4/10 Malo
Binkley
Viaje de negocios
7 ene. 2024
Le gustó: Servicios
No le gustó: Servicio y personal
parking lot is an icy snowy mess. easy for a wreck or someone fall. The guy at check in did not care about any of my concerns. He told me where to park and that my room would over look the lot. However, I could not see my vehicle. mattresses and covers are filthy. coffee table and tray were filthy. Coffee grounds wiped into chair. That was just walking in the room. I ckeck every room for bed bugs. Did not find any but discovered the dirty mattresses.
Binkley
Se hospedó 1 noche en enero de 2024
Respuesta de debi, el 22 feb. 2024
Hi Binkley- Thank you for taking the time to complete the survey. I'm sorry we failed to live up to your expectations. But, thanks to your feedback, we continue to try and improve our guest experience!Debi GuerricaechevarriaGuest Services
8/10 Bueno
Jill
6 ene. 2024
Le gustó: Limpieza y servicio y personal
Jill
Respuesta de debi, el 22 feb. 2024
Hi Jill-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
8/10 Bueno
shareka
Viaje familiar
3 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
shareka
Se hospedó 1 noche en diciembre de 2023
Respuesta de debi, el 22 feb. 2024
Hi Shareka-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area !Safe Travels!Debi GuerricaechevarriaGuest Services
10/10 Excelente
Janis
31 dic. 2023
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Super helpful and friendly staff!
Janis
Se hospedó 1 noche en diciembre de 2023
Respuesta de debi, el 31 dic. 2023
Hi Janis,I know how valuable time is, so I want to thank you for taking the time out of your day to complete the survey for your recent stay at Hotel 28!Thank you for your 5 star rating! The feedback we get is very important. We are continually trying to improve our guest experience and can only do that with the help and input from those like you to let us know how we are doing!I hope we will see you again should you find yourself back in the Boise area.Happy New Year!Debi GuerricaechevarriaGuest Services
10/10 Excelente
Aja
26 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
10/10 excellent comfort, excellent staff,
Debbie at the front desk was PHENOMENAL! She made sure I knew all the questions I had before I even asked them, way to anticipate a customers needs Debbie! She is a huge reason why I will highly recommend this hotel! Good interactions with staff is huge! Also the beds are amazingly comfortable, super clean rooms, including a full continental breakfast and an amazing spa room! Thank you for a wonderful stay during the holidays
Aja
Se hospedó 3 noches en diciembre de 2023
Respuesta de debi, el 27 dic. 2023
Hi Aja,Thank you for taking the time to complete the survey for your recent stay at Hotel 28. And , thank you for the 5 rating! We really do value the feedback we get from our guests to try to continually improve their experience. I am so happy to hear you were pleased with your stay!And, I really appreciate your shout out- it was even seen by the owners!. YOu re too kind- but my job is easy with guests like you!Should you find yourself in the Boise area, we would love to see you again!Happy New Year!Debi GuerricaechevarriaGuest Services
10/10 Excelente
Raymond
26 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Service was great from phone calls to pickup, thank you!
Raymond
Se hospedó 1 noche en diciembre de 2023
Respuesta de debi, el 27 dic. 2023
Hi Raymond,Thank you for taking the time to complete the survey for your recent stay at Hotel 28. And , thank you for the 5 rating! We really do value the feedback we get from our guests to try to continually improve their experience. I am so happy to hear you were pleased with your stay!Should you find yourself in the Boise area, we would love to see you again!Happy New Year!Debi GuerricaechevarriaGuest Services
10/10 Excelente
Maria
23 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely amazing property beautiful on the i side and out you will love it. Staff is stupendous, if you ever need a spokes person I would definitely promo it! 👍💯
Maria
Se hospedó 2 noches en diciembre de 2023
Respuesta de debi, el 27 dic. 2023
Hi Maria,Thank you for taking the time to complete the survey for your recent stay at Hotel 28. And , thank you for the 5 rating! We really do value the feedback we get from our guests to try to continually improve their experience. I am so happy to hear you were pleased with your stay!Should you find yourself in the Boise area, we would love to see you again!Happy New Year!Debi GuerricaechevarriaGuest Services
10/10 Excelente
Adriana
17 dic. 2023
Adriana
Se hospedó 1 noche en diciembre de 2023
Respuesta de debi, el 22 feb. 2024
Hi Adriana-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services