On arrival, the lady at reception whose name was Janet, couldn't have been more helpful. She was an absolute darling, nothing was too much trouble. She gave us very detailed directions to the secured car park (absolutely great idea) Once we got back to reception, she was more than happy to show us to our room. Upon entering, everything was very clean, plenty of supplies, towels,coffee,sugar,tea,toilet rolls etc. The beds were made to perfection, the room had a fresh, airy, clean smell. The mirrors in the bathroom and ensuite had not even one smudge at all. The bathrooms themselves were very clean, no dust whatsoever to be seen anywhere. All dishes were very clean also. Someone definitely took pride in the way this apartment was presented. Would definitely choose to stay here again!