Ropa de cama de alta calidad y escritorio

Opiniones de Rodeway Inn Urbana Champaign University Area

2 out of 5
Rodeway Inn Urbana Champaign University Area
612 West Killarney Street, Urbana, IL

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 70 de 224 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 79 de 224 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 35 de 224 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 18 de 224 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 224 opiniones" "

7.8/10

Limpieza

8.0/10

Servicio y personal

6.8/10

Servicios

7.0/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Jose

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Alana F, el 9 oct. 2023
Thank you for taking the time to let us know about your recent stay. We apologize that we failed to exceed your expectations. We hope you will give us another opportunity to provide you with a more enjoyable experience the next time you are in the area.Alana FullerGeneral ManagerRodeway Inn

10/10 Excelente

Genaro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the staff was very nice and pleasant to talk with .
Se hospedó 1 noche en marzo de 2024
Respuesta de Alana F, el 11 mar. 2024
We are so happy to hear that you had an enjoyable stay with us and you found the staff nice and pleasant. Thank you for taking the time to let us know about your stay. We look forward to providing you with the same great experience next time you are in the area.Alana FullerGeneral ManagerRodeway Inn

8/10 Bueno

Josiah

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
N/a
Se hospedó 1 noche en marzo de 2024
Respuesta de Alana F, el 4 mar. 2024
Thank you for taking a moment to let us know about your recent visit. We are glad that had an overall enjoyable stay. We will use your comments and suggestions as we continue to improve our hotel and services. We do hope that you will stay with us again on future visits to the area, so that we may have an opportunity to provide you with an even more pleasant experience. Alana FullerGeneral ManagerRodeway Inn

10/10 Excelente

Alfonso

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Alana F, el 4 mar. 2024
Thank you for taking a moment to let us know about your recent visit. We are glad that had an overall enjoyable stay. We will use your comments and suggestions as we continue to improve our hotel and services. We do hope that you will stay with us again on future visits to the area, so that we may have an opportunity to provide you with an even more pleasant experience. Alana FullerGeneral ManagerRodeway Inn

2/10 Terrible

Jessica

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms were dirty, and smelled of weed and smoke.
Se hospedó 1 noche en febrero de 2024
Respuesta de Alana F, el 23 feb. 2024
Thank you for taking the time to complete an online review regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Alana FullerGeneral ManagerRodeway Inn

10/10 Excelente

Hallie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We love this hotel! Rooms are large and it’s quiet! We will be returning!
Se hospedó 1 noche en febrero de 2024
Respuesta de Alana F, el 26 feb. 2024
Thank you so much for the great review! We are so happy to hear that you found the rooms spacious and quiet. We look forward to seeing you again next time!Alana FullerGeneral ManagerComfort Suites

6/10 Aceptable

George

Se hospedó 1 noche en diciembre de 2023
Respuesta de Alana F, el 15 feb. 2024
Thank you for taking the time to let us know about your recent stay. We apologize that we did not exceed your expectations. We hope you will visit us again, so that we may have an opportunity to provide you with a more enjoyable experience.Alana FullerGeneral ManagerRodeway Inn

8/10 Bueno

Dean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Reasonable place to stay for a good price
Se hospedó 3 noches en enero de 2024
Respuesta de Alana F, el 19 ene. 2024
Thank you so much for the kind review! We are happy that you enjoyed your stay and you found it affordable. We look forward to providing you with the same pleasant experience the next time you are visiting Urbana!Alana FullerHotel ManagerComfort Suites

10/10 Excelente

Kevin

Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en diciembre de 2023
Respuesta de Alana F, el 23 dic. 2023
Thank you for the perfect 5! We are so happy that you had a great stay. We look forward to seeing you again next time!Alana FullerGeneral ManagerRodeway Inn

6/10 Aceptable

Janet

Se hospedó 1 noche en diciembre de 2023
Respuesta de Alana F, el 23 dic. 2023
Thank you for taking the time to let us know about your recent stay. We appreciate all feedback so that we can continue to improve our hotel and services. We hope you will stay with us again!Alana FullerGeneral ManagerRodeway Inn

8/10 Bueno

Kalee

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very friendly and helpful! They made coffee for me when I had to work night shift. Would bring a pillow because they’re not very fluffy. Overall nice, quiet, and comfortable stay
Se hospedó 2 noches en diciembre de 2023
Respuesta de Alana F, el 19 dic. 2023
Thank you for taking the time to complete an online review regarding your recent stay at Rodeway Inn Urbana Champaign University Area.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Alana FullerGeneral ManagerRodeway Inn

8/10 Bueno

Allen

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Alana F, el 18 dic. 2023
Thank you so much for the kind score. We are happy that you enjoyed your stay overall. We look forward to providing you with the same pleasant experience the next time you are visiting the area!Alana FullerGeneral ManagerRodeway Inn

8/10 Bueno

Yamin

Le gustó: Condiciones de la propiedad
My wife did not like the stained sofa.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Alana F, el 18 dic. 2023
Thank you for sharing your feedback about your recent stay with us. We are disappointed to hear that the couch in your room had a stain on it. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously, and have addressed this matter with our team to ensure that all rooms are prepared properly and all furniture in the room is in clean and good condition. Your input is valuable in helping us make improvements, and we hope to have the opportunity to provide you with a more positive experience in the future.Alana FullerGeneral ManagerRodeway Inn

10/10 Excelente

Kevin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and quiet
Se hospedó 1 noche en diciembre de 2023
Respuesta de Alana F, el 23 dic. 2023
We are so happy to hear you had a great stay! Thank you for the kind words and we look forward to seeing you again next time!Alana FullerGeneral ManagerRodeway Inn

8/10 Bueno

Kevin

Se hospedó 2 noches en diciembre de 2023
Respuesta de Alana F, el 15 ene. 2024
Thank you for taking a moment to let us know about your recent stay. Thank you for the positive review. We look forward to providing you with the same pleasant experience the next time you are in the Urbana area!Alana FullerGeneral ManagerRodeway Inn

10/10 Excelente

Tina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Alana F, el 11 dic. 2023
Thank you so much for the great review! We are so happy to hear that you enjoyed your stay. We look forward to providing you with the same pleasant experience next time.Alana FullerGeneral ManagerRodeway Inn

2/10 Terrible

Christopher

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Police were here when we arrived so that was a bad sign. First room smelled so bad we decided to check out. The room also had burns on the sink countertop. Couldn’t get a refund but the desk lady gave us another room which was way better. Staff was nice but this place is brutal.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Alana F, el 5 dic. 2023
Thank you for bringing your recent experience to our attention, and we sincerely apologize for the challenges you encountered during your stay. Your feedback is important, and we want to assure you that we take it seriously.We deeply regret any inconvenience caused by the situation in the lobby upon your arrival. Please know that we are actively investigating the incident and working to prevent similar occurrences in the future.We're also sorry to hear about the unpleasant odor in your room and the condition of the sink. This is certainly not the standard we aim to uphold. Our team is addressing these issues to ensure our rooms meet the highest standards of cleanliness and comfort.Your comments will help us make immediate improvements, and we hope you'll consider giving us another chance to provide you with the positive experience you deserve.Alana FullerGeneral ManagerRodeway Inn

6/10 Aceptable

Paul

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Value
Se hospedó 1 noche en noviembre de 2023
Respuesta de Alana F, el 30 nov. 2023
Thank you for taking the opportunity to let us know how we are doing. We are glad that you found the hotel good overall and that you felt the value was worth it. We will use your feedback as we continue to improve our hotel and service. We hope to see you again!Alana FullerGeneral ManagerRodeway Inn

8/10 Bueno

Allen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was just what we needed
Se hospedó 1 noche en noviembre de 2023
Respuesta de Alana F, el 30 nov. 2023
Thank you for taking the opportunity to let us know how we are doing. We are happy that we met your needs and that you enjoyed your stay. We will use your feedback as we continue to improve our hotel and service. We hope to see you again!Alana FullerGeneral ManagerRodeway Inn

10/10 Excelente

Ryan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's very clean, staff is nice and will hek6 the big
Se hospedó 2 noches en noviembre de 2023
Respuesta de Alana F, el 24 nov. 2023
Thank you for the great review! We are happy that you enjoyed your stay. We look forward to providing you with the same pleasant experience the next time you are in the area!Alana FullerGeneral ManagerRodeway Inn

8/10 Bueno

Nuthana

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Smelled like cigarette smoke though property is smoke free. Carpets needs to be replaced. Friendly staff, no noise even though property is close to the highway, very basic breakfast
Se hospedó 1 noche en noviembre de 2023
Respuesta de Alana F, el 24 nov. 2023
Thank you for taking the opportunity to do an online review of your recent stay. We apologize for the issues you experienced with odor and the carpets. You are correct that we are 100% smoke free. Any guests found to be violating this policy are asked to leave, lose their deposit and are banned from staying with us in the future. All carpeting in the hotel was just replaced this last year, however we will look for any areas that need addressed. We appreciate guests such as yourself, letting us know how we can improve, so that we can continue to provide an enjoyable experience for all of our guests. We hope you will stay with us again in the future!Alana FullerGeneral ManagerRodeway Inn

10/10 Excelente

Shelby

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Alana F, el 20 nov. 2023
Thank you so much for the great review! We are happy that you had such an enjoyable stay. We look forward to providing you with the same pleasant experience the next time your travels bring you to Urbana-Champaign!Alana FullerGeneral ManagerRodeway Inn

8/10 Bueno

Rebecca

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice stay for parents weekend
Hotel was clean, comfortable and welcoming. Staff was very friendly. Cookies, a welcome goodie bag and cold drinks were offered upon arrival. Pastries and coffee were readily available in the morning. Close proximity to UIUC. Nice stay for our family for parents weekend!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Alana F, el 13 nov. 2023
Thank you for taking the time to complete an online review regarding your recent stay at Rodeway Inn Urbana Champaign University Area!We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Alana FullerGeneral MangaerRodeway Inn

8/10 Bueno

Adis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Alana F, el 31 oct. 2023
Thank you for the kind review! We are glad that you enjoyed your experience overall. We hope to see you again the next time your travels bring you to Central Illinois!Alana FullerGeneral ManagerRodeway Inn

10/10 Excelente

Ryan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My stay
Great price for quality of room. Just respect the staff and they'll give the same back!
Se hospedó 7 noches en octubre de 2023
Respuesta de Alana F, el 23 oct. 2023
Thank you for taking the time to share your thoughts on your recent stay with us. We're delighted to hear that you found our room quality to be excellent and that you had a positive experience during your stay.We truly appreciate your recognition of our staff's dedication to providing outstanding service. Our team takes great pride in ensuring our guests have a comfortable and enjoyable stay, and your kind words are truly motivating.We look forward to welcoming you back in the future, and please know that we are here to provide you with the same level of respect and excellent service that you have experienced.Alana FullerGeneral ManagerRodeway Inn

6/10 Aceptable

Jane

Se hospedó 2 noches en octubre de 2023
Respuesta de Alana F, el 24 oct. 2023
Thank you for taking the time to let us know about your recent stay. We apologize for failing to exceed your expectations. We will use your review as guidance as we continue to improve our hotel and services. We hope you will give us another opportunity to provide you with a more enjoyable experience.Alana FullerGeneral ManagerRodeway Inn

6/10 Aceptable

Anna

Viaje familiar
Le gustó: Comodidad de las habitaciones
Generally fine, though the lobby smelled of smoke, and the room wasn't super fresh. Was surprised that breakfast ended at 9:00 am on a weekend.
Se hospedó 1 noche en octubre de 2023
Respuesta de Alana F, el 18 oct. 2023
Thank you for taking the time to let us know about your recent visit. We apologize for failing to exceed your expectations regarding odor and our breakfast offerings. We are not required to offer breakfast, as we are an economy hotel, and do not advertise it in any way. However we do want our guests to have something to start their day, and do offer grab and go items that are only out for a few hours each morning. We are sorry for any misunderstandings. We will use your feedback as we continuously strive to improve our hotel and service. We do hope you will give us another opportunity in the future to provide you with a more pleasant experience.Alana FullerGeneral ManagerRodeway Inn

8/10 Bueno

Allen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Alana F, el 16 oct. 2023
Thank you for the kind review! We are glad that you enjoyed your recent stay. We look forward to providing you with the same pleasant experience the next time you stay with us!Alana FullerGeneral ManagerRodeway Inn

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Hotel smelled of smoke in the hallway. Carpet in the rooms was dirty, there were visible stains. Bedding was thin. Staff was nice.
Se hospedó 1 noche en octubre de 2023
Respuesta de Alana F, el 10 oct. 2023
Thank you for taking the time to let us know about your recent stay. We apologize for the issues you experienced with odor and cleanliness. All of the room carpets get cleaned at least once every 4-6 weeks on a rotating basis, and spot cleaned when needed. We will share your review with our team to ensure that they are addressing these issues correctly. We do hope that you will choose to give us another opportunity to provide you with a more pleasant experience the next time you are in the area.Alana FullerGeneral ManagerRodeway Inn

4/10 Malo

Ava

Se hospedó 1 noche en octubre de 2023
Respuesta de Alana F, el 31 oct. 2023
Thank you for taking the time to let us know about your recent stay. We apologize for failing to exceed your expectations. We will use your review as we continue to improve upon our hotel amenities and service. We hope you will choose to give us another opportunity to provide you with a more enjoyable experience.Alana FullerGeneral ManagerRodeway Inn

8/10 Bueno

Juan

Se hospedó 1 noche en octubre de 2023
Respuesta de Alana F, el 27 oct. 2023
Thank you for the kind review! We are happy that you enjoyed your stay overall. We hope you will visit us again soon!Alana FullerGeneral ManagerRodeway Inn

4/10 Malo

Donna

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The horrible smell of this hotel far outweighs anything decent about it. It is incredibly musty, so much so that the entire establishment had an air of disgust. I have never felt so unclean in and after a shower. It was also very noisy and seems to attract a crowd that is late to slumber. We couldn’t wait to leave in the morning, to breath the fresh air and sit on a surface that was not in tatters or suspiciously crusty. The guy who checked us in was pleasant.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alana F, el 25 sept. 2023
Thank you for taking the time to complete an online review regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Alana FullerGeneral ManagerRodeway Inn

8/10 Bueno

Barb

Se hospedó 2 noches en septiembre de 2023
Respuesta de Alana F, el 9 oct. 2023
Thank you for the kind review! We are glad that you enjoyed your stay overall. We hope you will stay with us again the next time you visit the area!Alana FullerGeneral ManagerRodeway Inn

6/10 Aceptable

david

Viaje en grupo
a little rough but do able
Se hospedó 3 noches en septiembre de 2023
Respuesta de Alana F, el 18 sept. 2023
We appreciate you taking the time to let us know about your recent stay. We apologize for failing to exceed your expectations, but are glad that you enjoyed some of your stay. We hope you will consider giving us another opportunity in the future to provide you with a more enjoyable experience.Alana FullerGeneral ManagerRodeway Inn

8/10 Bueno

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
For the price it was an above average stay. Clean rooms friendly staff quiet facility.
Se hospedó 1 noche en agosto de 2023
Respuesta de Alana F, el 7 sept. 2023
Thank you for the kind review! We are happy to hear that you found the your stay to be quiet, clean, friendly and affordable. We look forward to hosting you again the next time your travels bring you to the area!Alana FullerGeneral ManagerRodeway Inn

10/10 Excelente

Dennis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were pleasantly surprised by the clean, comfortable, and quiet night we enjoyed at the Rodeway Inn. The staff was very friendly and accommodating, the room was clean and quiet. Will definitely return on our next trip to University of Illinois! Should also mention that this location is super close to the campus, and all the activities that you would need to enjoy while being at the University of Illinois in Champaign!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alana F, el 5 sept. 2023
Thank you for the awesome review! We are so glad that you enjoyed your stay and found the hotel clean, comfortable and quiet. We look forward to seeing you again the next time you are visiting the University of Illinois!Alana FullerGeneral ManagerRodeway Inn

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alana F, el 5 sept. 2023
Thank you for the perfect 10! We are so happy that you enjoyed your stay. We look forward to seeing you again next time!Alana FullerGeneral ManagerRodeway Inn

6/10 Aceptable

Karen, Oakdale

Viaje en pareja
Lobby & room had an odd odor. Reception staff wasn't very friendly.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alana F, el 5 sept. 2023
Thank you for taking the time to let us know about your recent stay. We apologize that you experienced an issue with odor and service. We will use your feedback as we continuously strive to improve our hotel and service. We hope you will choose to stay with us again in the future so that we may have another opportunity to provide you with a more pleasant experience.Alana FullerGeneral ManagerRodeway Inn

10/10 Excelente

Pete

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I asked for a first floor Handicap accessible room and was very pleasantly surprised that the bathroom was actually ADA accessible with plenty of hand holds, bars and a proper shower or transfer bench built-in, with plenty of space for a wheelchair or motorized scooter. All in all has been a great experience so far, and the staff was great.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alana F, el 5 sept. 2023
Thank you so much for the glowing review! We are happy that we were able to accommodate your needs so well. We look forward to providing you with the same pleasant experience the next time you are in the area!Alana FullerGeneral ManagerRodeway Inn

6/10 Aceptable

Phillip

Se hospedó 2 noches en agosto de 2023
Respuesta de Alana F, el 18 sept. 2023
We appreciate you taking the time to let us know about your recent stay. We apologize for failing to exceed your expectations. We hope you will consider giving us another opportunity in the future to provide you with a more enjoyable experience.Alana FullerGeneral ManagerRodeway Inn

2/10 Terrible

Angie

Respuesta de Alana F, el 18 sept. 2023
We appreciate you taking the time to let us know about your recent stay. We apologize for failing to exceed your expectations. We hope you will consider giving us another opportunity in the future to provide you with a more enjoyable experience.Alana FullerGeneral ManagerRodeway Inn

10/10 Excelente

karla

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Alana F, el 20 ago. 2023
Thank you so much for the great review! We are glad that you enjoyed your recent stay. We hope to see you again soon!Alana FullerHotel ManagerComfort Suites

6/10 Aceptable

Jordan

Viaje de negocios, Viaje en pareja
No le gustó: Condiciones de la propiedad
This place was generally an average hotel, except for the excessive cigarette smoke. From what we could tell from the clearly posted signs, the majority, if not all, of the hotel was a non-smoking accommodation. However, the building’s interior reeked of tobacco and cannabis smoke. The bathroom was the worst. It was as if the facilities were directly connected to a smoking lounge. This is not an ideal stay for non-smokers, those with sensitive lungs, or health enthusiasts.
Se hospedó 1 noche en agosto de 2023
Respuesta de Alana F, el 31 ago. 2023
We appreciate you taking the time to let us know about your recent stay. We apologize for the issues you had with smoke odor on your recent visit. We have been working diligently to rid the hotel of these odors, as before we purchased the hotel - it did allow smoking. We have also been trying to stop guests from violating our non-smoking policies by instituting high fees/deposits, and having a zero tolerance when found, the police are called as it is against Illinois Law to smoke in buildings deemed as non-smoking, and also banning these guests from coming back. We do hope that you will consider giving us another opportunity to provide you with a more enjoyable stay the next time you are in the area.Alana FullerGeneral ManagerRodeway Inn

10/10 Excelente

Sanity

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 15 noches en julio de 2023
Respuesta de Alana F, el 21 ago. 2023
Thank you so much for the great review! We are happy that you enjoyed your recent stay. We look forward to providing you with the same pleasant experience the next time you are in the area!Alana FullerGeneral ManagerRodeway Inn

10/10 Excelente

CHENTELL

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were clean. I felt safe and it was quite and peaceful.
Se hospedó 4 noches en agosto de 2023
Respuesta de Alana F, el 20 ago. 2023
Thank you so much for the kind review! We are glad that you enjoyed your recent stay and found the rooms clean and quiet. We look forward to providing you with the same pleasant experience the next time you are in the area.Alana FullerGeneral ManagerRodeway Inn

8/10 Bueno

Ilmante

Se hospedó 1 noche en agosto de 2023
Respuesta de Alana F, el 7 sept. 2023
Thank you for taking the time to let us know about your recent stay. We appreciate the kind score and are happy that you enjoyed your stay overall. We hope you will stay with us again the next time you are in the Champaign-Urbana area!Alana FullerGeneral ManagerRodeway Inn

2/10 Terrible

Tom, Cedar Rapids

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Someone has smoke Marijana in the room prior to our arrival.
Se hospedó 1 noche en agosto de 2023
Respuesta de Alana F, el 16 ago. 2023
We apologize that we failed to exceed your expectations. We will be using your comments as we continue to improve our hotel and services. We hope you will consider giving us another opportunity to provide you with a more pleasant experience the next you visit the area.Alana FullerGeneral ManagerRodeway Inn

6/10 Aceptable

Yihao

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de Alana F, el 8 ago. 2023
Thank you for taking the time to let us know how we are doing. We apologize that we did not exceed your expectations. We do hope that you choose to stay with us again providing us with the opportunity to provide you with an even better experience.Alana FullerGeneral ManagerRodeway Inn

8/10 Bueno

Lucienne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Alana F, el 4 ago. 2023
Thank you for taking the time to let us know about your recent stay! We are happy to know that you enjoyed your stay overall. We look forward to providing you with the same pleasant experience the next time you are visiting the area!Alana FullerHotel ManagerComfort Suites

8/10 Bueno

Baylee

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My stay was good other than the smell of the hotel. it smelt older. we had a good experience and didn’t have any issues with dirty beds or anything
Se hospedó 2 noches en julio de 2023
Respuesta de Alana F, el 1 ago. 2023
Thank you so much for taking the time to let us know about your recent visit! We apologize that you had a small issue with odor during your stay; we are looking into options that may be available to avoid this type of issue in the future. We are also happy to hear that you found the room clean and properly prepared for your arrival. We hope you will visit us again soon!Alana FullerGeneral ManagerRodeway Inn