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Opiniones de Comfort Inn Hoffman Estates - Schaumburg

2.5 out of 5
Comfort Inn Hoffman Estates - Schaumburg
2075 Barrington Rd, Hoffman Estates, IL

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 331 de 1005 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 344 de 1005 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 151 de 1005 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 105 de 1005 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 74 de 1005 opiniones" "

8.0/10

Limpieza

8.0/10

Servicio y personal

7.0/10

Servicios

7.6/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jayron

Se hospedó 1 noche en marzo de 2024
Respuesta de gm, el 27 mar. 2024
Thank you for posting your review of your recent stay with us. If I may say it was indeed a pleasure to have you as our guest. We look forward to serving you again.

10/10 Excelente

Jayron

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de gm, el 19 dic. 2023
Thank you for taking the time to post your review of your recent stay with us. May I say that it was a pleasure to have you stay with us. We look forward to the opportunity to serve you again in the very near future.

8/10 Bueno

Jayron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 11 sept. 2023
Thank your taking the time to post your review of your recent stay with us. We are happy to hear that your stay was 'nice'. We look forward to the opportunity to serve you again in the very near future.

8/10 Bueno

Jayron

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 1 noche en junio de 2023
Respuesta de gm, el 2 jul. 2023
Thank you for taking the time to post your review of your recent stay with us. May I say that it was indeed a pleasure to have you as our guest. We are elated to hear that your stay was 'nuce''. We look forward to the opportunity to serve you again.

10/10 Excelente

Gabriela Alexandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Warm welcome and a very nice people at the frontdesk, thnks
Se hospedó 5 noches en mayo de 2023
Respuesta de Comfort Inn Staff, el 12 jun. 2023
We are glad you loved our stay at comffort Inn. Thank you for your kind words.

10/10 Excelente

Lorena

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo está bien un poco más de limpieza en la ducha
Se hospedó 1 noche en enero de 2023
Respuesta de gm, el 27 ene. 2023
Thank you for taking the time to post your review of your recent stay with us. Your comments will be shared with housekeeping staff in an effort to improve. We look forward to serving you again in the very near future!

10/10 Excelente

Lorena

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
La bañera estaba sucia
Respuesta de gm, el 1 ene. 2023
Thank you for taking the time to post your review of your recent stay with us. It was a pleasure to have you as our guest. When issues arise during your stay we ask that you contact the front desk, thus giving us the opportunity to rectify the situation. We look forward to the opportunity to serve you again.

10/10 Excelente

Elvira

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy limpio y muy amable en la recepción
Se hospedó 1 noche en febrero de 2022
Respuesta de GM, el 22 feb. 2022
Thank you for taking the time to post your review of your recent stay with us. We are glad to hear that you found our hotel clean. Our front desk staff is always there for each and everyone of our guests! We look forward to serving you again in the very near future!

8/10 Bueno

Guillermo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021
Respuesta de gm, el 24 ago. 2021
Thank you for taking the time to post your review of your stay with us. We are glad to hear it was a pleasant one. We look forward to serving you again.

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Todo Muy Bien, Precio, Servicios, Instalaciones, Hubicacion.
Se hospedó 4 noches en enero de 2020
Respuesta de General Manager, el 8 mar. 2020
It's terrific to hear you had an excellent experience with us during your travels through Hoffman Estates on I-90! Thank you for stopping by our Quality Inn. Please come back and stay with us again every time you return to the our area! Best regards, General Manager

8/10 Bueno

Cliente verificado

Se hospedó 6 noches en octubre de 2019

10/10 Excelente

Melvin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2019

10/10 Excelente

Jorge Alberto, Medellin

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Buen hotel pero internet fuera de servicio
El hotel en general se ve muy bien. Parece un hotel recientemente construido o por lo menos muy bien conservado. La ubicación es muy buena aunque realmente no lo deberían promocionar como un hotel cerca al aeropuerto ya que está a 17millas aproximadamente. De otro lado el Internet no funcionó ninguno de los 2 días y la explicación era que se habían quemado los equipos por un rayo pero deberían tener algún plan de contingencia para no perjudicar a los clientes.

10/10 Excelente

JOSE LUIS, General teran

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio
Excelente servicio

8/10 Bueno

Myriam, Gdl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay!!!
We had a great stay and the staff is very nice.

10/10 Excelente

DAYSI SANTACRUZ

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
EXCELENTE HOTEL, BUEN PRECIO PARA EL TIPO DE HOTEL
MUY BUENA,

8/10 Bueno

Musi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A pesar de que tuvimos un mal entendido al llegar al hotel el personal fue muy atento y las habitaciones estaban limpias. El desayuno es bueno. Está bien ubicado, lo que permite salir rapidamente a diferentes lugares de interés.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exelente por el precio
Fui de trabajo a Hoffman Estates y me parecio exelente el hotel, limpio, el desayuno muy bien pero sobretodo la gente SUPER AMABLE...si recomiendo el hotel definitivamente.

6/10 Aceptable

SUSANTA

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
I booked this hotel through Expedia and made the payment at the time of booking. However, at the time of checking in, hotel staff asked for additional charge for my child who I already paid for. Even after explaining the full payment for same count of guests, he made me wait in the lobby as he was checking with his manager. Although he finally let us check in without additional charge. I found this causing displeasure and stress after a long day drive.
Se hospedó 1 noche en marzo de 2024
Respuesta de gm, el 27 mar. 2024
Thank you for posting your review of your recent stay with us. If I may say it was indeed a pleasure to have you as our guest. Staff was only following hotel policies which state children 12 and under stay for free. This information is listed on Expedia perhaps you missed it. Though the fee was waived for you. We look forward to serving you again.

2/10 Terrible

Bobbie Jo

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was on my way home from a trip visiting family with my son in Kentucky. This was just to be a nice place to stop at for a rest. Upon checking I asked to use the bathroom after being on the road. I was told the public bathroom was out of order. then to be told shortly later that they now usable. Once I entered the bathroom it was dirty. it was clear that the out of order sign was just to keep people out of it. Sai. I believe was his name, he checked me in well.. actually he was training a nice young women whom was a dear. BUT SAI!! he was rude. very rude. made me feel uncomfortable. only and hour later I went to the desk to request ONE extra towel. my room only had two and was in need of and extra one. AFTER getting the third degree about how many people were in my room. I explain twice why that I needed two towels for myself... being one for my hair one for my body. and one for my son. I was given an extra towel. This was SAI whom was being to rude about one towel ONE TOWEL!!! In the room there is a motion sensor it goes off with any movement. I WAS WOKEN UP THREE!! from just my son moving the bed. the third time it work me up was 2:45am. so I just packed up my stuff and left. Never even got to get to use one of my amenities I paid for, meaning breakfast. I ASLO feel bad for whom ever gets stuck with room 138. For it is next to an entrance. When this door closes it slams with the LOUDEST SOUND. which i am sure would wake up anyone in the middle of the night.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Dan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
pedro at Front Desk most excellent customer service
Se hospedó 1 noche en marzo de 2024
Respuesta de gm, el 27 mar. 2024
Thank you for posting your review of your recent stay with us. If I may say it was indeed a pleasure to have you as our guest. We are elated to hear that Pedro was there for you. We look forward to serving you again.

4/10 Malo

Valeria

No water in the building
Se hospedó 1 noche en marzo de 2024
Respuesta de gm, el 16 mar. 2024
Thank you for posting your review of your stay with us. Due to a water line break from main city line the city opted to turn water off. This is something out of our control. We did apologize and fully explained details to all guests. Refunds were given where the situation merited it. We look forward to serving you in the near future.

10/10 Excelente

Hye

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing
Se hospedó 4 noches en febrero de 2024
Respuesta de gm, el 21 feb. 2024
Thank you for taking the time to post your review of your stay with us. May I say that it was a pleasure to have you choose to stay with us. We look forward to the opportunity to serve you again in the very near future.

8/10 Bueno

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de gm, el 21 feb. 2024
Thank you for taking the time to post your review of your stay with us. May I say that it was a pleasure to have you choose to stay with us. We look forward to the opportunity to serve you again in the very near future.

4/10 Malo

Amy

No le gustó: Servicio y personal
Se hospedó 3 noches en febrero de 2024
Respuesta de gm, el 13 feb. 2024
Thank you for posting your review of your stay with us. We look forward to serving you again.

10/10 Excelente

Belkys, Charleston

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent
Se hospedó 1 noche en febrero de 2024
Respuesta de gm, el 7 feb. 2024
Thank you for taking the time to post your review. May I say that it was a pleasure to have you as our guest. The rating of 5 out of 5 tells us that your stay met your expectations. We are happy to hear this! We look forward to the opportunity to serve you again in the very near future.

8/10 Bueno

Duane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice and was what we needed. Thanks
Se hospedó 1 noche en enero de 2024
Respuesta de gm, el 4 feb. 2024
Thank you for taking the time to post your review. May I say that it was a pleasure to have you as our guest. We are elated to hear that your stay was 'very nice'. We look forward to the opportunity to serve you again in the very near future.

4/10 Malo

Julio

Se hospedó 1 noche en enero de 2024
Respuesta de gm, el 2 feb. 2024
Thank you for taking the time to post your review of you recent stay with us. We are glad to have you as our guest. We look forward to serve you again in the very near future.

10/10 Excelente

Evelyn

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place!!!
Se hospedó 1 noche en enero de 2024
Respuesta de gm, el 30 ene. 2024
Thank you for posting your review of your stay with us. May I say that it is always a pleasure to see you back. We are happy to hear that your stay met your expectations. We look forward to serving you again in the very near future.

6/10 Aceptable

Maria

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
I had noise neighborsplaying tv to loud. Otherwise it was great
Se hospedó 1 noche en enero de 2024
Respuesta de gm, el 28 ene. 2024
Thank you for taking the time to post your review of the recent stay with us. When issues arise during your stay we ask that you let us know - thus giving us the opportunity to correct it. We are glad that otherwise your stay was great. We look forward to the opportunity to serve you again in very near future.

6/10 Aceptable

MARC

Se hospedó 2 noches en enero de 2024
Respuesta de gm, el 7 feb. 2024
Thank you for taking the time to post a review of your stay. It was a pleasure to have choose to stay with us. We are happy to see that your stay was to your satisfaction. We look forward to serving you again.

10/10 Excelente

Jonathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rocky was at the front and very attentive. I travel frequently and tried various places. This hotel is conveniently located, clean and the staff is very friendly and always remembers me. The price is also very good
Se hospedó 2 noches en enero de 2024
Respuesta de gm, el 16 ene. 2024
Thank you for taking the time to post your review of your recent stay with us. We are elated to hear that our staff is friendly and always remembers you. You are correct when you say that are prices are good in comparison to surrounding hotels. We look forward to serving you again in the very near future.

10/10 Excelente

Stephanie 4037

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was clean ,sade and the snow was cleared
Se hospedó 1 noche en enero de 2024
Respuesta de gm, el 12 ene. 2024
Thank you for posting a review of your recent stay with us. We are happy to hear that you found the hotel clean. During the winter we strive to keep walkways and parking lot cleared of snow for the benefit of our guests. We look forward to serving you again.

10/10 Excelente

Lorena

Se hospedó 1 noche en diciembre de 2023
Respuesta de gm, el 26 ene. 2024
Thank you for taking the time to post your review of the recent stay with us. May I say that it was a pleasure to have you as our guest. Your rating of 5 out of 5 tells us that your stay was to your expectations. We are happy to see this. We look forward to the opportunity to serve you again in the near future.

10/10 Excelente

Cessalie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfy beds, clean, quiet, safe, my favorite hotel in Schaumburg!
Se hospedó 1 noche en diciembre de 2023
Respuesta de gm, el 30 dic. 2023
Thank you for taking the time to post your review of your recent stay with us. May I say that it was a pleasure to have you as our guest. We are elated to hear that we are "my favorite hotel in Schaumburg" and the stated facts off comfy beds, clean quiet and safe. All of which we work very hard to provide to all our guests. We look forward to serving you again in the very near future.

2/10 Terrible

Diego

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They charged me $25 extra for my son who is a child (age 15) because it was supposedly on their hotel policy, which I read their policy and it never states a age range for what children are free or how much they’d be. They also charged me a deposit fee of $100 that was not stated on Expedia as compared to other hotels that I looked through the website on the same day of booking the room for 2 adults and a child. My room was a two bedroom for up to 4 people and they charged me more when there shouldn’t be a difference in payment for another person. The staff that checked me in was also providing terrible customer service and was ridiculously rude for a simple question that was asked because he caused a confusion when stating things related to my payment on Expedia as “ oh they only care about the money that they charge and if you want to claim your money spent ask them.” but knowing as well Expedia tells you what is required offers given for a booking for customer satisfaction in savings. I was absolutely shocked and disappointed with this hotel. I spoke the following morning when I checked out to a different staff person and they were trying to provided proof of their policy for the deposit and extra charge for my child and they themselves weren’t able to give me any proof of so said & stated that the manager would call me for my refund and have not received my refund for the extra charges.
Se hospedó 1 noche en diciembre de 2023
Respuesta de gm, el 28 dic. 2023
Thank you for posting your review f your recent stay with us. Staff was only following hotel policy. All rooms rates are based on 2 people - though the room has a max capacity of 4. Expedia does list the information in question: the following is directly from Expedia website"The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room. Extra-person charges may apply and vary depending on property policy. All of which may be found under hotel policies. Perhaps you missed this information. I am sorry that the morning staff was unable to show this to you. We look forward to serving you again in the very near future.

2/10 Terrible

Marina

Se hospedó 3 noches en diciembre de 2023
Respuesta de gm, el 23 dic. 2023
Thank you for taking the time to post your review of your recent stay with us. May I say that it was a pleasure to have you stay with us. We look forward to the opportunity to serve you again in the very near future.

10/10 Excelente

Rebeca

Se hospedó 1 noche en diciembre de 2023
Respuesta de gm, el 19 dic. 2023
Thank you for taking the time to post your review of your recent stay with us. May I say that it was a pleasure to have you stay with us. We look forward to the opportunity to serve you again in the very near future.

8/10 Bueno

Thorcrom

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a pleasant stay
Se hospedó 2 noches en noviembre de 2023
Respuesta de gm, el 6 dic. 2023
Thank you for posting your review of your recent stay with us. May I say that it was a pleasure to have you as our guest. We are happy to hear that you had a pleasant stay. We look forward to serving you again in the near future.

8/10 Bueno

Jonathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Conveniently located, staff very friendly, clean rooms
Se hospedó 4 noches en noviembre de 2023
Respuesta de gm, el 6 dic. 2023
Thank you for posting your review of your recent stay with us. May I say that it was a pleasure to have you as our guest. We are happy to hear that you found our rooms clean and that the staff was very friendly. We look forward to serving you again in the near future.

2/10 Terrible

Babawale

I was told i had to pay $100 even after showing them i already paid with a reservation number
Se hospedó 1 noche en noviembre de 2023
Respuesta de gm, el 28 nov. 2023
Dear Mr. Babawle: Indeed you had a prepaid reservation - upon check in you were asked for a deposit and it is only an authorization. Perhaps you missed this on Expedia.com The following is directly from the site "Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges". It is our hope that this clarifies any concerns you might have had.

6/10 Aceptable

Stephanie

Se hospedó 1 noche en noviembre de 2023
Respuesta de gm, el 19 dic. 2023
Thank you for taking the time to post your review of your recent stay with us. May I say that it was a pleasure to have you stay with us. We look forward to the opportunity to serve you again in the very near future.

10/10 Excelente

Catherine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was very clean, comfortable, and updated. Property was quiet. Good breakfast. Staff was readily available for any questions or problems. Only problem I had was shower doors were not installed properly and would not stay closed. Will definitely stay there again when in town.
Se hospedó 3 noches en noviembre de 2023
Respuesta de gm, el 28 nov. 2023
Thank you for taking the time to post your review of your recent stay with us. We are happy to hear that you found our hotel rooms very clean and comfortable. We look forward to serving you again in the very near future.

10/10 Excelente

Mary

Le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2023
Respuesta de gm, el 25 nov. 2023
Thank you for posting your review of your recent stay with us. May I say that it was a pleasure to have you as our guest. Your rating tells us your stay was to your satisfaction which we are glad to hear. We look forward to serving you again in the very near future.

8/10 Bueno

Kannan

Le gustó: Limpieza, servicio y personal, servicios
Washroom is basic with no towel bar even.
Se hospedó 2 noches en noviembre de 2023
Respuesta de gm, el 17 nov. 2023
Thank you for posting you review of your recent stay with us. It was a pleasure to have you as our guest. We look forward to serving you again in the near future.

10/10 Excelente

Marco A

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de gm, el 17 nov. 2023
Thank you for posting you review of your recent stay with us. It was a pleasure to have you as our guest. We look forward to serving you again in the near future.

10/10 Excelente

Sachiyo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2023
Respuesta de gm, el 15 nov. 2023
Thank you for posting your review of your recent stay with us. Your rating of 5 out of 5 tells us your stay was to your satisfaction. We are elated to hear this. We look forward to serving you again in the near future.

2/10 Terrible

Theresa

Se hospedó 2 noches en noviembre de 2023
Respuesta de gm, el 6 dic. 2023
Thank you for posting your review of your recent stay with us. May I say that it was a pleasure to have you as our guest. We look forward to serving you again in the near future.

10/10 Excelente

Cheryl

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We always stay here when we visit the Schaumburg area. Staff has always been very courteous and hotel is quiet and clean.
Se hospedó 2 noches en octubre de 2023
Respuesta de gm, el 31 oct. 2023
Thank you for taking the time to post your review of your recent stay with us. May I say that it was indeed a pleasure to have you choose to stay with us. We are elated to hear that you found our hotel clean and quiet. We look forward to serving you again when your travels bring you back this way.

8/10 Bueno

Melissa, Frankfort

Se hospedó 1 noche en octubre de 2023
Respuesta de gm, el 19 nov. 2023
Thank you for taking the time to post your review of your stat with us. We are glad to see that your stay was to your satisfaction. We look forward to serving you again in the very near future.