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Opiniones de One&Only Cape Town

5 out of 5
One&Only Cape Town
Dock Road, V & A Waterfront, Cape Town, Western Cape

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 278 de 330 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 38 de 330 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 330 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 330 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 330 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

PATRICIA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Feliz estadía
Excelente hotel en todos los sentidos!
Respuesta de Dale Parkington, el 5 dic. 2015
Dear Patricia, Thank you for choosing to stay with us and I’m delighted to read that you had such a pleasant stay. It be our pleasure to have you visit us again. Sincerely, Dale Parkington – Resort Manager.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Increible lugar, super recomendado!!!!!!!!!!!!!!

10/10 Excelente

TRACY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en noviembre de 2023
Respuesta de One&Only Cape Town , el 21 nov. 2023
Hi Tracy,Thank you for this amazing 5 - star rating ! We look forward to your next visit. Best,Anne ScottGeneral Manager

10/10 Excelente

T

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The staff make this hotel experience simply wonderful! Great location, very friendly and lovely service
Se hospedó 1 noche en noviembre de 2023
Respuesta de One&Only Cape Town , el 20 nov. 2023
Dear T,Thank you for this wonderful review. We are delighted that you had a great experience at One&Only Cape Town, and we look forward to your next visit. Best,Anne ScottGeneral Manager

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en noviembre de 2023
Respuesta de One&Only Cape Town , el 21 nov. 2023
Hi Anon, Thank you for this magnificent rating ! We hope to welcome you back again soon.Best,Anne ScottGeneral Manager

10/10 Excelente

eric

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great staff great hotel
Se hospedó 4 noches en noviembre de 2023
Respuesta de One&Only Cape Town , el 14 nov. 2023
Dear Eric,Thank you for this amazing review. We look forward to your next visit.Best, Anne ScottGeneral Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Top Adresse in Kapstadt
Unser Aufenthalt im One&Only war ausgezeichnet. Das Personal ist äusserst zuvorkommend und aufmerksam. Die Zimmer sind modern renoviert, geräumig und sehr sauber. Besonders hervorzuheben ist das unglaubliche Frühstücksbuffet, was neben zahlreichen internationalen auch lokale Speisen anbietet. Die Lage an der Waterfront ist für Touristen sehr empfehlenswert, denn es ist alles zu Fuss erreichbar. Ausserdem haben wir uns zu jeder Zeit sehr sicher im Hotel und der Hotelanlage gefühlt.
Se hospedó 5 noches en noviembre de 2023
Respuesta de One&Only Cape Town , el 14 nov. 2023
Dear Guest, Dies ist eine Rezension, die mich über beide Ohren lächeln lässt! Vielen Dank für diese schöne Bewertung, ich freue mich sehr, dass Sie eine so schöne Zeit bei uns hatten und alles Ihren Wünschen entsprach. Meine Mitarbeiter und ich können es kaum erwarten, Sie bald wieder hier begrüßen zu dürfen.Dies ist eine Rezension, die mich über beide Ohren lächeln lässt! Vielen Dank für diese schöne Bewertung, ich freue mich sehr, dass Sie eine so schöne Zeit bei uns hatten und alles Ihren Wünschen entsprach. Meine Mitarbeiter und ich können es kaum erwarten, Sie bald wieder hier begrüßen zu dürfen.Beste grüßeAnne ScottGeneral Manager

10/10 Excelente

Christopher, Milton Keynes

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Luxurious property. Friendly, welcoming and helpful staff. Gold status not recognised until prompted. Despite the breakfast buffet being high quality and huge, the busy breakfast room (with sticky tables) reminds you this is a big hotel. Nobu restaurant superb. Other food only 8/10.
Se hospedó 4 noches en septiembre de 2023
Respuesta de One&Only Cape Town , el 2 oct. 2023
Dear Christopher, Thank you for taking the time to share your thoughts with us. We value the candid yet amazing feedback regarding your stay. We appreciate you joining us at One&Only Cape Town, and we look forward to your next visit.Best,Anne ScottGeneral Manager

10/10 Excelente

eliza, greenwich

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had an excellent stay.
Se hospedó 5 noches en agosto de 2023
Respuesta de One&Only Cape Town , el 28 ago. 2023
Dear Eliza,Thank you for staying with us and taking the time to share your reflections of the experience. We are delighted you had an excellent stay and we look forward to welcoming you back soon.Best,Anne ScottGeneral Manager

10/10 Excelente

Vineeta

Se hospedó 5 noches en agosto de 2023
Respuesta de One&Only Cape Town , el 1 sept. 2023
Dear Vineeta,Thank you for your 5- star rating ! We look forward to welcoming you back soon.Best,Anne ScottGeneral Manager

10/10 Excelente

Jacqueline

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a lovely stay at the One&Only Cape Town. Perfect location for walking around, food and service were excellent.
Se hospedó 1 noche en julio de 2023
Respuesta de One&Only Cape Town , el 4 ago. 2023
Dear Jacqueline,Thank you for staying with us and for sharing your reflections of your experience. We are delighted you had a lovely stay and we look forward to welcoming you back soon.Best,Anne Scott General Manager

10/10 Excelente

Talib

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing hotel
Se hospedó 6 noches en junio de 2023
Respuesta de One&Only Cape Town , el 3 jul. 2023
Dear Talib,Thank you for this amazing review, and we look forward to your next visit.Best,Anne ScottGeneral Manager

10/10 Excelente

Wadha

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Luxury
Se hospedó 1 noche en junio de 2023
Respuesta de One&Only Cape Town , el 30 jun. 2023
Dear Wadha, Thank you for this wonderful response. We are thrilled to learn that you had a luxurious experience with us, and we look forward to your next visit. Best,Anne ScottGeneral Manager

10/10 Excelente

Sara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent choice
Best hotel we stayed in CT, clean and exceptionally luxurious. Would stay again
Se hospedó 1 noche en mayo de 2023
Respuesta de One&Only Cape Town , el 15 may. 2023
Dear Sara,What a thrilling review. Thank you for sharing your thoughts with us regarding your One&Only Cape Town experience. We appreciate the lovely comments, and we look forward to your next visit.Best,Anne ScottGeneral Manager

10/10 Excelente

Tembi Theresa

Se hospedó 1 noche en mayo de 2023
Respuesta de One&Only Cape Town , el 9 may. 2023
Dear Tembi,Thank you for this amazing rating ! We look forward to your next visit.Best, Anne ScottGeneral Manager

10/10 Excelente

Hamed, West Vancouver

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I could tell the staff really cares and take pride in their work. Really enjoyed the lounge - its absolutely breathtaking... beautiful views and great food. A good combination!
Se hospedó 4 noches en marzo de 2023
Respuesta de One&Only Cape Town , el 11 abr. 2023
Dear Hamed, What a lovely review. Thank you for taking the time to share your thoughts with us. We are delighted to hear that you had a wonderful experience at One&Only Cape Town, and we look forward to welcoming you back again soon. Best, Anne ScottGeneral Manager

10/10 Excelente

Chad

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2023
Respuesta de One&Only Cape Town, el 20 abr. 2023
Dear Chad,Thank you for staying with us and sharing your incredible rating. We are delighted you had an excellent stay with us and look forward to welcoming you back soon!Best,Anne ScottGeneral Manager

10/10 Excelente

Sharon

Se hospedó 5 noches en marzo de 2023
Respuesta de One&Only Cape Town, el 20 abr. 2023
Dear Sharon,Thank you for staying with us. The team and I could not be more delighted by your rating! We are so pleased you had a wonderful stay and look forward to welcoming you back soon.Best,Anne ScottGeneral Manager

10/10 Excelente

Laurika

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is conveniently located near the market and table mountain. Everything was so close - either walking distance or a short drive away. The staff was incredibly accommodating. We were assigned a host but never formally met him/her However , Tash was the premier concierge!! His recommendations were spot on and he scheduled all of our activities which lead to a superb vacation for my husband and I.
Se hospedó 5 noches en marzo de 2023
Respuesta de One&Only Cape Town , el 28 mar. 2023
Dear Laurika, What an incredible review! We are beyond thrilled to hear that you had a wonderful experience with us. We strive to create unforgettable memories for our guests and to know that this was the case for you, delights us. Thank you for choosing to stay at One&Only Cape Town and we look forward to your next visit.Best,Anne ScottGeneral Manager

10/10 Excelente

Alexander

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We will be back
From check in to check out we were looked after like royalty the staff are amazing and go the extra mile. If you’re going to Cape Town there’s no better place to stay.
Se hospedó 4 noches en marzo de 2023
Respuesta de One&Only Cape Town , el 24 mar. 2023
Dear Alexander,What an exciting review! Thank you for taking the time to share your thoughts with us. We are delighted to hear that you had a wonderful stay at One&Only Cape Town. We look forward to your next visit. Best,Anne ScottGeneral Manager

10/10 Excelente

neerave

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had a fantastic time in the beautiful hotel with amazing staff. thank you!
Se hospedó 5 noches en marzo de 2023
Respuesta de One&Only Cape Town , el 22 mar. 2023
Dear Neerave,Thank you for taking the time to write this incredible review! We are delighted that you had a great experience at One&Only Cape Town, and we look forward to your next visit. Best,Anne ScottGeneral Manager

10/10 Excelente

Amit

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Simply Brilliant
Se hospedó 5 noches en febrero de 2023
Respuesta de One&Only Cape Town, el 17 feb. 2023
Dear, Thank you for this brilliant review. We look forward to your next visit. Best,Anne ScottGeneral Manager

10/10 Excelente

Gerald

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One and Only Capetown was the best hotel I have ever stayed in my life!
Se hospedó 6 noches en noviembre de 2022
Respuesta de One&Only Cape Town , el 23 nov. 2022
Dear Gerald,What a thrilling review ! Thank you for taking the time to share your experience at One&Only Cape Town with us, and we look forward to your next visit. Best,Anne ScottGeneral Manager

10/10 Excelente

Catherine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
One of the best hotels I’ve stayed in
Our room was enormous and soooo comfortable and the view of table mountain made it extra special. The staff at this hotel are outstanding too.
Pool area
Breakfast on the balcony
View from our room
Se hospedó 8 noches en noviembre de 2022
Respuesta de One&Only Cape Town , el 17 nov. 2022
Dear Catherine,What a glorious review! We are delighted to hear that you had a great experience at One&Only Cape Town. We appreciate the lovely comments regarding your overall stay, and we look forward to your next visit.Best,Anne ScottGeneral Manager

6/10 Aceptable

Peter

Viaje familiar
Le gustó: Servicio y personal
no 5 star
The view is good, but so are other locations. for a 5 star hotel I expecting a better service. Many times I haven't been recognized. and I spend a lot additional in the hotel. For my understanding I wiuld give between 3 to 4 stars never more.
Se hospedó 21 noches en octubre de 2022
Respuesta de One&Only Cape Town , el 14 nov. 2022
Dear Peter,Thank you for taking the time to write this review. We truly value your feedback and will ensure this is reviewed in detail with the team to make improvements. We appreciate you sharing your thoughts with us, and we look forward to welcoming you back soon for a true One&Only Cape Town experience.Best, Anne ScottGeneral Manager

10/10 Excelente

Debra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Absolutely beautiful surroundings!
Se hospedó 1 noche en octubre de 2022
Respuesta de One&Only Cape Town, el 12 oct. 2022
Dear Debra, Thank you for this 5 star review. We look forward to your next visit. Best,Anne ScottGeneral Manager

10/10 Excelente

Louisa

Se hospedó 5 noches en septiembre de 2022

10/10 Excelente

Louis Pappie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best hotel in Cape Town
All the amenities from the room, restaurants, the friendly and helpful staff, one can only describe our stay as superb. This is one place where one wants to go stay for a holiday or special anniversary. Best hotel in Cape Town by far.
Se hospedó 4 noches en septiembre de 2022
Respuesta de One&Only Cape Town, el 12 oct. 2022
Dear Louis,Thank you for such an incredible review. We are pleased to hear that you had a great stay and enjoyed all our amenities offered. We appreciate your lovely comments and we look forward to welcoming you back soon. Best,Anne Scott

10/10 Excelente

Panagiotis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was excellent
Se hospedó 2 noches en julio de 2022
Respuesta de One&Only Cape Town , el 2 ago. 2022
Dear Panagiotis Thank you for this wonderful review. We look forward to welcoming you back soon. Best, Anne Scott - General Manager

10/10 Excelente

susanne

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely property, excellent amenities. Quiet, lovely rooms.
Se hospedó 4 noches en julio de 2022
Respuesta de One&Only Cape Town , el 15 jul. 2022
Dear Susanne Thank you for this lovely review. We look forward to your next visit. Best, Anne Scott - General Manager

10/10 Excelente

Daniel

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
This is a beautiful property. The rooms are spacious, tastefully decorated and very comfortable. The staff at the hotel are very well trained and will do everything they can to make your stay memorable. Breakfast is fabulous. We did not try Nobu. We highly recommend this hotel to any discerning traveler.
Se hospedó 4 noches en julio de 2022
Respuesta de One&Only Cape Town , el 15 jul. 2022
Dear Daniel Thank you for this glorious review. We are delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back soon. Best, Anne Scott - General Manager

4/10 Malo

Sultan

Le gustó: Limpieza
No le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 4 noches en junio de 2022
Respuesta de One&Only Cape Town , el 14 jul. 2022
Dear Sultan Thank you for taking the time to write this review. Your rating is of great concern to us. We would like to know more about your experience so that we can rectify the situation. Please contact us so that we may connect. Best, Anne Scott General Manager

10/10 Excelente

Stephan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de One&Only Cape Town , el 7 jun. 2022
Hi Stephan, Thank you for such a glowing review! We hope to welcome you back again soon. Best, Anne Scott General Manager

2/10 Terrible

Jonathan

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Terrible service. They seem desperately understaffed. You walk through the hotel and it sometimes feel like no one even works there. Also the staff they do have are badly trained, so the overall level of service is no way near what you’d expect from this level of hotel. Save your money and stay at the nearest Holiday Inn.
Se hospedó 5 noches en marzo de 2022
Respuesta de One&Only Cape Town , el 7 jun. 2022
Hi Jonathan, Thank you for taking the time to leave your honest review. We appreciate your feedback and strive to grow from it. Whilst Covid did somewhat set us back, we have actively been growing and evolving, and look forward to being better than before. We hope to see you again soon so that we may rectify your experience. Best, Anne Scott General Manager

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was just incredible - we had a great stay
Se hospedó 3 noches en abril de 2022
Respuesta de One&Only Cape Town , el 7 jun. 2022
Hi Richard, Thank you for leaving such a wonderful review, we are so pleased you had a great time and we look forward to hosting you again soon. Best, Anne Scott General Manager

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en abril de 2022
Respuesta de One&Only Cape Town , el 18 abr. 2022
Dear Michael, Thank you for the great rating. I look forward to welcoming you back soon. Best, Anne Scott General Manager

8/10 Bueno

Charles

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Great location. In normal times it would have been perfect. Unfortunately there was hotel construction Mon-Sat 10am to 4pm and it was very noisy and disruptive. You couldn't sit in the lounge and have a conversation it was that bad.
Se hospedó 8 noches en febrero de 2022
Respuesta de One&Only Cape Town , el 11 abr. 2022
Dear Charles, Thank you so much for your feedback. I truly apologise for the disturbance and inconvenience caused as a result of our refurbishment. I hope to welcome you back for a true One&Only experience once the construction has concluded. Best, Anne Scott General Manager

10/10 Excelente

IAIN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely Hotel.
Fantastic pool area , and staff at Reception very nice.
Se hospedó 4 noches en febrero de 2022
Respuesta de One&Only Cape Town , el 11 abr. 2022
Dear IAIN, Thank you for staying with us. I could not be happier to know you had a lovely experience and enjoyed our pool area. I look forward to welcoming you back soon. Best, Anne Scott General Manager

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The One and Only went above and beyond in making sure that our wedding anniversary will always be remembered!
Se hospedó 4 noches en noviembre de 2021
Respuesta de One&Only Cape Town , el 26 nov. 2021
Dear David, Thank you for choosing to celebrate such a special occasion with us. We are delighted our team was able to create a memorable experience for your wedding anniversary and we look forward to welcoming you back soon. Kind regards, Anne Scott General Manager

10/10 Excelente

E

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Still superb
Fantastic. Great service, stunning hotel. Dinner at Nobu amazing.
Se hospedó 1 noche en septiembre de 2021
Respuesta de Anne, el 27 sept. 2021
Thank you for sharing this wonderful review of your recent visit to our Resort. We are thrilled to read that you were impressed by the hotel and service, and that you had an amazing dinner at Nobu. We appreciate your kind comments, and look forward to welcoming you back. Best regards, Anne Scott - General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en junio de 2021
Respuesta de One&Only Cape Town , el 24 ago. 2021
Thank you for staying with us. We are delighted to receive your incredible rating and we look forward to welcoming you back soon. Best regards, Anne Scott, General Manager

10/10 Excelente

NOMFUNDO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best stay at One & Only Cape Town
an unforgettable experience we had. Everything was perfect and our expectations were met. I'd recommend that you stay here for absolute bliss.
Se hospedó 3 noches en marzo de 2021
Respuesta de One&Only Cape Town , el 29 mar. 2021
Dear Nomfundo, We could not be more delighted to read your stay with us was unforgettable and that our team was able to create a flawless experience meeting all your expectations. Thank you for choosing to stay with us and we hope to welcome you back very soon. Best regards, Anne Scott General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2021
Respuesta de One&Only Cape Town , el 29 mar. 2021
Dear Valued Guest, Thank you for choosing to stay with us. We are delighted you had an incredible experience and we look forward to welcoming you back soon. Best regards, Anne Scott General Manager

10/10 Excelente

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our best hotel experience
Simply the best hotel experience we've ever enjoyed (and we've enjoyed a lot). Everything from when you pull-up, check-in, breakfast (seriously - best hotel breakfast we've enjoyed) and the service and amenities throughout the stay. Kids club is superb, pool is superb, food is superb, location is superb, view is superb. The best place we could want to be during Covid19 (which they handle professionally and calmly). There is honestly not one thing I can find to fault One and Only Cape Town.
Se hospedó 2 noches en marzo de 2020
Respuesta de One&Only Cape Town , el 19 mar. 2020
Dear Richard, We could not be happier to read that you had the best experience with us and found no flaws within your stay. We are delighted our facilities and amenities were to your liking in all elements of your stay. We look forward to welcoming you back. Kind regards, Richard Lyon General Manager

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Bom, mas custo alto pela refeição
Lindo hotel, mas café da manhã fraco em qualidade
Se hospedó 8 noches en febrero de 2020
Respuesta de One&Only Cape Town , el 6 mar. 2020
Dear Anonymous, Thank you for staying with us and for sharing your feedback. We are delighted you thought the resort to be beautiful, however we are deeply disappointed to read that you did not find the quality of our breakfasts to be to your satisfaction. This is in no way representative of the training and operational excellence we are known for and for this, we sincerely apologise. We thank you once more, and hope to welcome you back again. Kind regards, Richard Lyon General Manager

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel but now just a tiny bit tired. Will soon need a program of renovation. Staff were great. Gym is fab. Nice location.
Se hospedó 3 noches en febrero de 2020
Respuesta de One&Only Cape Town , el 19 feb. 2020
Dear Anonymous, Thank you for staying with us and for sharing your feedback, it is greatly appreciated and will be taken into consideration moving forward. We are delighted our level of service, gym and location were to your satisfaction. We hope to welcome you back soon. Kind regards, Richard Lyon General Manager

8/10 Bueno

Cliente verificado

Se hospedó 4 noches en febrero de 2020
Respuesta de One&Only Cape Town , el 18 feb. 2020
Thank you Anonymous. Kind regards, Richard Lyon General Manager

10/10 Excelente

Paul, Leicester

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
pool and in particular the sunbathing area was a little small when the hotel was really busy
Se hospedó 11 noches en febrero de 2020
Respuesta de One&Only Cape Town , el 17 feb. 2020
Dear Paul, Thank you for staying with and for sharing your feedback with us. We will ensure this is improved upon. We hope to welcome you back soon. Kind regards, Richard Lyon General Manager

10/10 Excelente

Vicki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en enero de 2020
Respuesta de One&Only Cape Town , el 11 feb. 2020
Dear Vicki, Thank you for staying with us. We are delighted you had a great experience and we hope to welcome you back soon. Kind regards, Richard Lyon General Manager

10/10 Excelente

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
superb, pricey but worth it
A wonderful location and a superb hotel, pricey but delivers a great hotel experience
Se hospedó 5 noches en enero de 2020
Respuesta de One&Only Cape Town , el 10 feb. 2020
Dear James, Thank you for staying with us and for sharing your thoughts of the experience. We are delighted you had a superb stay and we hope to welcome you back soon. Kind regards, Richard Lyon General Manager