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Opiniones de Super 8 by Wyndham Cleveland

2 out of 5
Super 8 by Wyndham Cleveland
32801 Lorain Rd, I-80 Exit 9 Rt 10 Exit 480, North Ridgeville, OH

Opiniones

5.4
Puntuación de 10, es decir, Excelente. Basada en 39 de 368 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 72 de 368 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 70 de 368 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 84 de 368 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 103 de 368 opiniones" "

5.4/10

Limpieza

6.2/10

Servicio y personal

5.2/10

Servicios

5.2/10

Condiciones de la propiedad

5.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Rolando

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El cuarto tenia mal olor
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Elizabeth, Caguas

Le gustó: Servicios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Deficiente en limpieza, Mal olor en areas comunes.
Se hospedó 3 noches en octubre de 2023

4/10 Malo

Denice

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
El personal es muy amable y servicial. 1. Los muebles del cuarto están bastante viejos con pedazos llevados. 2. El control del TV no servía aunque le cambiaron las baterías 3. El secador de cabello se quemó tan pronto se encendió 4. El piso del baño tenía unos pelos de apariencia sospechosa 5. Las toallas del baño estaban bien duras me lijaban la piel 6. La máquina de hacer hielos no funcionaba 7. Mi hija fue a sacar una Coca Cola de máquina expendedora y le comió el dólar 8. El anuncio decía que había desayuno era café una barra de proteína y un yogurt expirado
Se hospedó 2 noches en mayo de 2023

4/10 Malo

Luis Pacheco

Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Is not to clean, the hotel looks really old. The blanket wasn’t too clean.
Se hospedó 1 noche en junio de 2022
Respuesta de Heema Patel, el 9 jun. 2022
I am sorry that we didnot meet your expectations. Will address this with housekeeping Hope to better serve you next time for your future travel needs

8/10 Bueno

florentino

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cordialidad
Se hospedó 1 noche en noviembre de 2021
Respuesta de Heema Patel, el 2 dic. 2021
Thank you for your feedback . We would like to welcome you again for your future travel needs

2/10 Terrible

Aristoteles

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Servicio pésimo
Una mala experiencia, ya que intenté varias veces hacer una cancelación de la reserva y nunca fue posible, no se porque envían este tipo de encuestas si el servicio al cliente de ustedes es PÉSIMO.
Se hospedó 7 noches en marzo de 2021

10/10 Excelente

Ileana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bonita experiencia a un súper precio
Se hospedó 1 noche en octubre de 2017

2/10 Terrible

JUAN C, Ciudad de México

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Insalubre y sucio
Muy mal, es verdaderamente una cochinada y el hotel más sucio e insalubre en el que me he hospedado, pedí cambio de habitación pero se negaron a dármela, estuve a punto de irme pero ya estaba pagado, no quisieron devolverme el dinero y literal lo ocupe solo para dormir y vestido que solo de acostarte te empieza a dar comezón

4/10 Malo

Cheryl

Viaje en pareja
No le gustó: Servicios
The only thing I didn't like waas expedia service. Charged my card from booking online but did not go through to hotel that it showed no good at the ho er els end. Trying to get my money back for I was not going to have to pay twice for expedia error, especially when I received confirmations by text and email and now this survey. Was also told there would be cereals oatmeal and that for breakfast and all we received was a paper bag with a yogart, plastic spoon, a fruit punch a rice krispy treat and a chewy bar big difference for what we were told. The hotel could use some revamping. Old
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Jillian

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Luis

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 6 noches en enero de 2024

2/10 Terrible

Chad

No le gustó: Servicios
Didn't
Se hospedó 3 noches en enero de 2024

2/10 Terrible

Michael

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are on phones while dealing with customers and treat customers as a distraction. The first room we were assigned had no remote for the tv, a random lamp sitting forgotten and unplugged in the room, garbage from previous tenants, and the smoke detector torn off the ceiling and placed in a drawer, leaving exposed wires. The fixtures in the bathroom weren't attached to the walls. Slime literally dripped down the walls next to the beds. Toenail clippings and all manner of large debris lined the walls and furniture on the carpet and clear signs of bedbugs abounded. They reassigned us to a second room, regarding us as a nuisance and the second room was almost as bad as the first. Slimy walls with goo dripping down them, filthy floors and this time no shower curtain. We had to carefully treat all our clothes for bedbug prevention, since there is obviously no one vacuuming between stays. I certainly do not believe this is legally compliant with basic hygienic regulations. And there's a big sign saying "no refunds after check-in" to ensure you pay them even if you see the room and try to run. 0/5 stars. Easily the worst hotel I've ever seen in my 40 years alive.

8/10 Bueno

elizabeth

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jason

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

jane

Viaje en grupo
The hotel was not very clean. They had no extra pillows. The ice machine was broken, the water filling station was broken and the washer and dryer was out of order. They also collected hundred dollars for incidentals and actually charge the credit card and I really hope that they credited back to my card in a few days, it was not worth the money in anyway the room smelled bad and the pillowcases were stained
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

David

Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They charge u different prices every time first it was a $25 refundable deposit for my dog then it was $20 extra each day then it was $20 plus a $100 deposit these peoples are very slow and they always say there is no management around to talk don’t go to this place it is terrible
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

JUNE

Viaje en pareja
No le gustó: Limpieza y servicio y personal
i didn't like anything about the property. it was dirty, dusty. the walls adjascent to the beds toilets were very dirty, like some sat there and spit on them. which when i looked it up i found out was bed bug matter. my husband and i checked into room 101 first. i wanted to take a shower. the bathtub was so dirty, it was black. the tub liner was so dirty, it looked like it hadn't been cleaned at least a year. I had the head house keeper come down and look at it. and when she did, i found out that she didn't speak english. she did however had an interpreter with her. I showed them around and made sure they knew how dirty it was. the interpreter asked me "so what do you want us to do"? I said what do you want me to do? I said get us a clean room. they put us in room 110. that wasn't much better. the night before we checked out (friday night) there was a family of 4 arguing with the desk clerk. we listened for a few minutes. when we tried to walk by, the gentleman arguing with the clerk looked at us and said "there are bed bugs in this hotel) at that point, we went into our room and pulled the bed apart. this is what we found; I took the pillow cases of and found that they were very dirty with what looked like sweat stains. I took the bed apart, and this is what i found; both the top sheet and fitted sheet were badly stained, each layer below that there was a zip up mattress cover. i checked the mattress. there was what looked like small apple seed
Se hospedó 4 noches en noviembre de 2023

2/10 Terrible

America

Viaje en pareja, Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is very dirty as soon you open lobby doors the smell carpets were very dirty floors the give a room and as soo. As he opens the door all the sheets were stained sofa stained hair in the bathroom u imagine the time i got at the hotel at 2 am so i left and got another hotel
Se hospedó 3 noches en octubre de 2023

2/10 Terrible

DeJuan

No le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Aundrea

Viaje de negocios, Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
No breakfast. No wifi. No maid service. No ice. Seem to have an issue with potable water. Room was clean.
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Daniel

No le gustó: Limpieza y servicio y personal
This place is a dump!! Advertised wifi... there was none. Entire place was run down; doors insecure, bathroom unsanitary, furniture damaged, paint peeling lamps not working, looked like mold growing on bathroom ceiling so I didn't attempt to use the shower.. Looked as if it had been flooded. Never again. If this is Wyndham quality, I'm going Marriott.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Mike

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
No elevator. No wi-fi. Carpet in upstairs hall was stained and disgusting. I thought Super 8 had higher standards than this. I will think twice before I book another Super 8
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Lovely staff with friendly interactions
Se hospedó 4 noches en octubre de 2023

2/10 Terrible

Steven

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
This was one of the worst stays we have ever had at a motel. The bathroom was not clean, and all the furniture was literally falling apart. "Breakfast" was a rationed small granola bar, small yogurt, and a child's juice box. The wifi was also not working. The man at the desk who checked us in and out was nice, but that is all I can say that was good.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Rotten smelly cesspool.
Worst hotel I've ever stayed at. The whole hotel smelled horrible, but the rooms were unbearably rotten smelling, like a corpse in the summer heat. The whole place was filthy, the furniture in the room was falling apart. The toilet and sink leaked all over the bathroom floor. No WiFi, no hot water. Absolutely disgusting and horrid. The room was also infested with fleas.
Se hospedó 4 noches en septiembre de 2023

4/10 Malo

Anna

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Bryce

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Greatness
Se hospedó 4 noches en septiembre de 2023

4/10 Malo

Kurt

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Paul

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very dirty, hallway smelled like drugs, didn't offer breakfast like it said. Front desk staff weren't very friendly. Room had what looked like food on the ceiling and wall tub was dirty. Wouldn't stay there again.
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

William

Se hospedó 3 noches en septiembre de 2023

2/10 Terrible

Dominique de

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was a lot of black hair in the bath tub, we saw bugs on the walls. The floor was dirty. The pillows had a huge yellow stain the sheets had stains . The hallway smelled like drugs. It was horrible.
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

Derek

No le gustó: Limpieza y servicio y personal
Due to the management company's decisions, there is insufficient personnel on staff to properly clean the rooms, and man their front desk. Their reservations line has a full voice mailbox, and no one to answer the phone.
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Chandra Mohan

description said included breakfast, but not offering breakfast
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Churl, Denver

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Elizabeth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and beds are soft
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Ziyattin

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst hotel I stayed at. Dirty and smells like smoke and odor everywhere. I am not sure how this hotel passed health inspection. We had to sleep in our sleeping bags on top of beds. On top of that they try to charge us for vehicle parking.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Musharraf

No le gustó: Limpieza y condiciones de la propiedad
No fresh breakfast just few things a bag. Insects in room.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Very unhappy!
Upon check in, attendant didnt seem like he knew whst he was doing. He isn't good with people, myself or a few other customers who were there when i was. Next morning there was no breakfast at 630am. This is why i booked this hotel, the free breakfast as i am a diabetic. Upon check out, about 750am, there was still no breakfast as advertised. Workers didn't seem to care. Very unhappy about this. Will never stay at this location again. Victoria
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Adam

Se hospedó 2 noches en agosto de 2023

4/10 Malo

Royce

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
I get its no-frills place, but it just felt dirty and maintained. TV didn’t work, luckily we got there late and left early so it wasn’t that inconvenient.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Christopher

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Standing water in tub, no Ice machine, very poor property conditions.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Chris

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wish
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Jeffrey, Willoughby

No le gustó: Limpieza y condiciones de la propiedad
Hotel needs updates. Comforter had stains. Bathroom dated and black mold on ceiling. Run down hotel.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

James

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Hotel is very out dated. Walls had open areas of white patched all over room. Room was very hot on arrival and took all night for the AC to cool the room off.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Mahalingam

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

4/10 Malo

Jithin

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

4/10 Malo

Kevon

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza
They can upgrade the rooms
Se hospedó 3 noches en julio de 2023

4/10 Malo

LaDonna

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
Property doesn’t have breakfast just snacks in a brown bag. Rooms smell like mildew and mold is growing on ceiling in bathroom.

8/10 Bueno

Diana

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and reasonable rates. Room with hot tub was excellent
Se hospedó 2 noches en julio de 2023