Lobby lounge

Opiniones de Red Roof Inn PLUS+ Columbus Downtown-Convention Center

2.5 out of 5
Red Roof Inn PLUS+ Columbus Downtown-Convention Center
111 E. Nationwide Blvd., Columbus, OH

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 349 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 270 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 184 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 111 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 89 de 1003 opiniones" "

7.8/10

Limpieza

8.2/10

Servicio y personal

6.8/10

Servicios

7.4/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Paula

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en octubre de 2023
Respuesta de Etx-kaiser1 , el 28 oct. 2023
We're very sorry for any issues that you may have experienced during your stay. If there is anything specific that we can work on, please let us know. We hope that you have a nice weekend.

10/10 Excelente

MARLENE WENDY, MATAMOROS

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good experience overall
Se hospedó 1 noche en abril de 2023
Respuesta de Etx-kaiser1 , el 9 abr. 2023
Thank you for staying with us. We greatly appreciate your feedback. Have a wonderful weekend.

10/10 Excelente

HENRY J

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel, great price, great staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Etx-kaiser1 , el 16 abr. 2024
Thank you so much for staying with us. We greatly appreciate your feedback. Have a wonderful evening.

10/10 Excelente

Stephanie, Los Angeles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Etx-kaiser1 , el 14 abr. 2024
Thank you for staying with us. We greatly appreciate your feedback. Have a nice evening.

8/10 Bueno

Kate

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location with short walk to Convention Center, Nationwide Arena, Clippers Stadium, and Lower.com Field.
Se hospedó 1 noche en abril de 2024
Respuesta de ETX-KAISER1, el 12 abr. 2024
Thank you for staying with us. We greatly appreciate all of your helpful feedback. Have a wonderful weekend!

10/10 Excelente

Jillian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The people working here were so kind, sweet and helpful. I stayed for a night. Well worth it. Would come back again and again.
Se hospedó 1 noche en abril de 2024
Respuesta de ETX-KAISER1, el 11 abr. 2024
Thank you so much for staying with us. We greatly appreciate your feedback. We will be sure to pass your comments on to the staff. Have a fabulous day!

10/10 Excelente

Ryan, Bridgeville

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have stayed here on multiple trips. Always have allowed an early check-in without a fee. Parking is a little weird in that it is across the street, but there are spots out front to drop off stuff before moving it over. Room is clean and sink is outside from the shower/toilet area, good perk. Monica at the desk was great and we will be back.
Se hospedó 1 noche en abril de 2024
Respuesta de ETX-KAISER1, el 11 abr. 2024
Thank you so much for staying with us. We greatly appreciate all of your feedback. Our apologies for any issues you may have experienced with our parking lot. Thank you for your comments about Monica as well. We will be sure to share them with her. Have a great day!

8/10 Bueno

Brittany

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was very clean and smelled great. It was a very convenient location for Nationwide Arena, which is where we were going. Hotel has parking, but the lot is across the road from the hotel which was annoying, but not terrible. quiet area, lots of food options. Rooms could use some maintenance as there was a few things broken in our room. Overall, would stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Etx-kaiser1 , el 8 abr. 2024
Thank you for staying with us. Our apologies for any issues with things being broken in your hotel room. We greatly appreciate all of your feedback. Have a wonderful day.

4/10 Malo

Brittany

Viaje en pareja
No le gustó: Servicio y personal y servicios
Check in was too long and for the price there arent any additions such as a bar, breakfast, etc.
Se hospedó 1 noche en abril de 2024
Respuesta de Etx-kaiser1 , el 6 abr. 2024
Thank you for staying with us. We appreciate your feedback. Our sincerest apologies for any wait to check into the hotel. Have a nice weekend.

10/10 Excelente

William

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Red Roof Inn is a budget friendly property that is clean, well maintained, and staffed by friendly, helpful people. It is right across the street from the Columbus Convention Center so a great place to stay if your attending a conference, convention, etc.
Se hospedó 2 noches en abril de 2024
Respuesta de Etx-kaiser1 , el 6 abr. 2024
Thank you so much for staying with us. We greatly appreciate all of your feedback. Have a wonderful weekend.

6/10 Aceptable

Lana

Viaje de negocios, Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
This is a good hotel if you want to be across the street from the convention center but don’t/can’t pay for the Hilton or Hyatt. There is a weird smell in the hotel, and the rooms. It appears clean, but the weird smell did. It go away and it was throughout the hotel. There are no extras here. No breakfast, no pool, no fitness room, nothing. So it is an ok room in a great location.
Se hospedó 3 noches en abril de 2024
Respuesta de Etx-kaiser1 , el 6 abr. 2024
Thank you for staying with us. Our sincerest apologies for any issues with the odor in the hotel and your room. Our apologies that you were not made aware of the complimentary access that you had to the Pros Gym Downtown as well. We appreciate your feedback. Have a nice weekend.

8/10 Bueno

Jackie

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was easily assessible to the Convention Center. Short Walk. Clean and Staff was pleasant and helpful.
Se hospedó 2 noches en marzo de 2024
Respuesta de Etx-kaiser1 , el 30 mar. 2024
Thank you for staying with us. We greatly appreciate your feedback. Have a fabulous weekend.

8/10 Bueno

Robert

Viaje de negocios
Le gustó: Limpieza y servicio y personal
decent beds, the smell of weed and vanilla was heavy. i thought it said complimentary breakfast and there isnt. staff was really nice, but the lack of onsite parking wasnt the best. luckly i got parking at the convention center.
Se hospedó 2 noches en marzo de 2024
Respuesta de Etx-kaiser1 , el 29 mar. 2024
Thank you for staying with us. Our sincerest apologies for any confusion about our hotel offering a continental breakfast. Unfortunately we only have coffee and tea in the lobby. Our apologies for any issues with the odor in the hotel as well. We appreciate your feedback. Have a nice weekend.

4/10 Malo

Courtney

Viaje familiar
No le gustó: Servicio y personal y servicios
I did not feel safe leaving our room. There was yelling and screaming all night and people hanging around the lobby that did not appear to be staying there. I would not stay here again. There also seemed to be a language barrier with front desk personnel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Etx-kaiser1 , el 25 mar. 2024
Thank you for staying with us. Our sincerest apologies for any issues communicating with the front desk staff. Our apologies for any noise and safety issues during your stay as well. Have a nice day.

8/10 Bueno

Clarissa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a great hotel. Parking was a PAIN but the hotel itself is really nice.
Se hospedó 2 noches en enero de 2024
Respuesta de Etx-kaiser1 , el 20 mar. 2024
Thank you for staying with us. We greatly appreciate your feedback. Our sincerest apologies for any issues with the guest parking lot. We hope that you have a nice evening.

10/10 Excelente

Gordon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Etx-kaiser1 , el 16 mar. 2024
Thank you so much for staying with us. We greatly appreciate your feedback. Have a nice weekend.

10/10 Excelente

HERBERT, Guatemala

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay and for a good price !
Se hospedó 3 noches en marzo de 2024
Respuesta de Etx-kaiser1 , el 15 mar. 2024
Thank you so much for staying with us. We greatly appreciate your feedback. Have a wonderful weekend.

10/10 Excelente

FloAnn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good
Se hospedó 1 noche en marzo de 2024
Respuesta de Etx-kaiser1 , el 15 mar. 2024
Thank you for staying with us. We greatly appreciate your feedback. Have a fantastic weekend.

10/10 Excelente

stefan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
cool loc
Se hospedó 1 noche en marzo de 2024
Respuesta de Etx-kaiser1 , el 15 mar. 2024
Thank you for staying with us. We appreciate your feedback. Have a great weekend.

10/10 Excelente

HERBERT, Guatemala

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Safe and quiet place to stay !
Se hospedó 1 noche en marzo de 2024
Respuesta de etx-kaiser1, el 12 mar. 2024
Thank you for staying with us. We appreciate your feedback. Have a great day!

4/10 Malo

Corey

Se hospedó 2 noches en marzo de 2024
Respuesta de Etx-kaiser1 , el 12 mar. 2024
Thank you for staying with us. We appreciate your feedback. Our sincerest apologies for any issues that you may have experienced during your stay. Have a nice day.

4/10 Malo

Noley

Viaje con mascota, Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The good- the entire staff is friendly, helpful and hard working. The cleaning staff was constantly cleaning and trying to make the hotel smell nice. The bad- the whole hotel reeks of cigarette smoke. Our suite was nonsmoking and we could barely stay in the room. Room 302 was always ajar with different people in and out. It was very odd. First morning we wake up to 4 police cars and yelling. Apparently a woman (homeless) assaulted one of the guests. They definitely need security to re-enforce paying guests are the only people in the hotel. I would not stay at this hotel again. I feel terrible for the staff that has to work there. They are the only bright light of this establishment!
Respuesta de Etx-kaiser1 , el 9 mar. 2024
We're very sorry for the experience you had at our hotel. Our hotel is supposed to be non smoking and we're sorry for any issue with smoking. Our apologies for the need for police during the morning as well. We appreciate your feedback and your comments about the staff. Again, our apologies. We hope that you have a nice weekend.

10/10 Excelente

Timothy

Se hospedó 1 noche en marzo de 2024
Respuesta de Etx-kaiser1 , el 28 mar. 2024
Thank you for staying with us. We greatly appreciate your feedback. Have a wonderful weekend.

10/10 Excelente

Melissa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There for the hockey game. So close and convenient
Se hospedó 1 noche en marzo de 2024
Respuesta de Etx-kaiser1 , el 13 mar. 2024
Thank you so much for staying with us. We greatly appreciate your feedback. Have a wonderful evening.

10/10 Excelente

renee

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk staff were very helpful and kind.
Se hospedó 1 noche en febrero de 2024
Respuesta de Etx-kaiser1 , el 6 mar. 2024
Thank you so much for staying with us. We greatly appreciate your feedback. Have a wonderful day.

8/10 Bueno

Frank

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stayed there many times. Clean, easy walking to the Arena District. Will continue to stay there
Se hospedó 1 noche en febrero de 2024
Respuesta de Etx-kaiser1 , el 29 feb. 2024
Thank you so much for staying with us. We greatly appreciate your feedback. Have a wonderful evening.

10/10 Excelente

renee

Se hospedó 1 noche en febrero de 2024
Respuesta de Etx-kaiser1 , el 20 mar. 2024
Thank you for staying with us. We greatly appreciate your feedback. Have a wonderful evening.

4/10 Malo

Frank

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Unclean room, dated coffee options for breakfast and didn’t feel safe. Hallways smelled of cigarettes despite numerous “smoke free” stickers on rooms.
Se hospedó 2 noches en febrero de 2024
Respuesta de Etx-kaiser1 , el 28 feb. 2024
Thank you for staying with us. We appreciate your feedback. Our sincerest apologies for any issues with smoke in the hotel. We are supposed to be 100% smoke free and we're sorry that wasn't the case. Our apologies for any issues with the safety in the hotel as well. Have a nice evening.

8/10 Bueno

daniel

Le gustó: Limpieza, servicio y personal, servicios
Parking needs to be located on property not across street
Se hospedó 1 noche en febrero de 2024
Respuesta de Etx-kaiser1 , el 26 feb. 2024
Thank you for staying with us. We appreciate your feedback. Our apologies for any inconvenience caused by the guest parking lot being across the street. We hope that you have a nice day.

8/10 Bueno

William John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I stayed for three nights and enjoyed the quiet and privacy of the clean,newly refurbished room.IN the brief interactions with the staff I found them always friendly and helpful.
Se hospedó 3 noches en febrero de 2024
Respuesta de Etx-kaiser1 , el 23 feb. 2024
Thank you for staying with us. We greatly appreciate your feedback. Have a wonderful weekend.

4/10 Malo

Destany

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Etx-kaiser1 , el 23 feb. 2024
Thank you for staying with us. We appreciate your feedback. Have a nice weekend.

10/10 Excelente

ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good value for your dollar. Clean, neat safe. Perfect 3-4 star
Se hospedó 1 noche en febrero de 2024
Respuesta de Etx-kaiser1 , el 20 feb. 2024
Thank you for staying with us. We greatly appreciate your feedback. Have a wonderful day.

6/10 Aceptable

Silva

Viaje en pareja
No le gustó: Servicios
Hotel was just ok , parking lot was full so we had to park across a busy street was kinda a headache hotel was right ofc the exit doubt if we stay here again
Se hospedó 1 noche en diciembre de 2023
Respuesta de Etx-kaiser1 , el 14 feb. 2024
Thank you for staying with us. We appreciate your feedback. Our sincerest apologies for any issues with the parking lot for the hotel. We hope that you have a nice evening.

4/10 Malo

ann

No le gustó: Servicio y personal y condiciones de la propiedad
$2 dollar fee if you use safe. I have traveled worldwide and have yet to hear of this. No decent coffee is available in the morning. Also a rare occurrence. Pay extra for cleaning of room???? I don't like being nickel and dimed. I would discourage friends from skip this hotel. It was also stuffy.
Se hospedó 4 noches en enero de 2024
Respuesta de Etx-kaiser1 , el 12 feb. 2024
Our sincerest apologies for any issues with the lobby coffee. The in room safe fee can always be removed but we're sorry for any inconvenience that the initial fee caused. There should never be a cleaning fee as well. We're very sorry for any confusion. We hope that you have a nice day.

4/10 Malo

Lynn

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
We were placed in a handicap room poor lighting and room was dirty. Floor dirty.. beds ok.. sude table dirty
Se hospedó 1 noche en febrero de 2024
Respuesta de Etx-kaiser1 , el 11 feb. 2024
Thank you for staying with us. Our apologies for any issues with the lighting in your hotel room. Our apologies that the floor was dirty and the side table as well. We appreciate your feedback. Have a nice evening.

2/10 Terrible

Caitlin

Viaje de negocios, Viaje familiar con niños
No le gustó: Condiciones de la propiedad
Air conditioner was broken, beds were dirty, microwave had chunks of food in handle, fridge was molding.
Se hospedó 1 noche en febrero de 2024
Respuesta de Etx-kaiser1 , el 11 feb. 2024
Our sincerest apologies for all of the issues you experienced during your stay. None of them should have happened and we're sorry that they did. We will be sure to address the problem with the air conditioning unit with our maintenance staff and the cleanliness issues with our housekeeping staff. Again our apologies. Have a nice day.

4/10 Malo

Benjammin

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
The original room I booked was switched before I checked in and I got a room with 2 beds instead of one. I also found a random plastic bottle with old milk in it under the bed as well as popcorn and other crumbs. Very dirty room
Se hospedó 1 noche en febrero de 2024
Respuesta de Etx-kaiser1 , el 9 feb. 2024
We're very sorry for any issues with the room type upon your check in. Our apologies that the king bed was not available for you. Our sincerest apologies for the cleanliness issues as well. We appreciate your feedback. Have a nice weekend.

8/10 Bueno

PAMELA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was convenient to walk to Nationwide Arena.
Se hospedó 3 noches en enero de 2024
Respuesta de Etx-kaiser1 , el 5 feb. 2024
Thank you for staying with us. We greatly appreciate your feedback. Have a wonderful day.

2/10 Terrible

Megan

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Etx-kaiser1 , el 6 feb. 2024
Thank you for staying with us. Our sincerest apologies for any issues that you experienced during your stay. If there is anything specific that we can work on, please let us know. We hope that you have a nice day.

6/10 Aceptable

Kevin, Walton

Viaje familiar
Overall clean decent hotel, was at dance competition at Convention center
Se hospedó 2 noches en febrero de 2024
Respuesta de Etx-kaiser1 , el 4 feb. 2024
Thank you for staying with us. We appreciate your feedback. Have a nice day.

8/10 Bueno

Chet

Se hospedó 4 noches en enero de 2024
Respuesta de Etx-kaiser1 , el 5 feb. 2024
Thank you for staying with us. We appreciate your feedback. Have a great day.

10/10 Excelente

LISA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I didn't like that the parking available is in a public lot across the street. The staff was nice.
Se hospedó 1 noche en enero de 2024
Respuesta de Etx-kaiser1 , el 1 feb. 2024
Thank you for staying with us. We greatly appreciate your feedback. Our apologies for any issues with the guest parking lot. We hope that you have a wonderful day.

4/10 Malo

Tanya

Se hospedó 2 noches en enero de 2024
Respuesta de Etx-kaiser1 , el 20 mar. 2024
Thank you for staying with us. Our apologies for any issues that you experienced during your stay. We appreciate your feedback. Have a nice day.

4/10 Malo

kevin

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
The property had no hot water in the morning , and the toilet rain and wouldn’t shut off. The persons upstairs wouldn’t shut off either. The front desk was told but they didn’t care or gave us a partial refund or anything. I would not go back
Se hospedó 1 noche en diciembre de 2023
Respuesta de Etx-kaiser1 , el 27 ene. 2024
We're very sorry for the issues with the hot water in the hotel during your stay. Our apologies that the toilet in your room constantly ran as well. We appreciate your feedback. Have a nice weekend.

10/10 Excelente

Martin

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Weeewwwwwwwewwwwwwwwwwwsswwwwwwwwweeeeeeeeeeeeeeeeeeee
Se hospedó 1 noche en diciembre de 2023
Respuesta de Etx-kaiser1 , el 26 ene. 2024
Thank you for staying with us. We appreciate your feedback. Have a great weekend.

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked how clean the rooms were and how close it was to the convention center.
Se hospedó 1 noche en enero de 2024
Respuesta de Etx-kaiser1 , el 24 ene. 2024
Thank you for staying with us. We greatly appreciate your feedback. Have a wonderful day.

4/10 Malo

Andy

Se hospedó 2 noches en enero de 2024
Respuesta de Etx-kaiser1 , el 23 ene. 2024
Thank you for staying with us. We appreciate your feedback. Our sincerest apologies for any issues that you experienced with your stay. Have a nice evening.

8/10 Bueno

Draven

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Etx-kaiser1 , el 22 ene. 2024
Thank you for staying wit us. We greatly appreciate your feedback. Have a nice evening.

4/10 Malo

Travis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had to pay $35 to park across the street because their "Lot Was Full", when in fact they're using it to Valet cars
Se hospedó 1 noche en enero de 2024
Respuesta de Etx-kaiser1 , el 21 ene. 2024
Thank you for staying with us. We're very sorry for any issues using our guest parking lot. We unfortunately do not have any form of valet parking. We appreciate your feedback. Have a nice evening.

10/10 Excelente

Terry, Dayton

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Etx-kaiser1 , el 20 ene. 2024
Thank you for staying with us. We greatly appreciate your feedback. Have a wonderful weekend.