Habitación (Poolside Cabana) | Terraza o patio

Opiniones de The Riverview Hotel

3 out of 5
The Riverview Hotel
103 Flagler Ave, New Smyrna Beach, FL

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 486 de 666 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 133 de 666 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 35 de 666 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 666 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 5 de 666 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.0/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Fernando M

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Traci

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great pool area
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Colleen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lots happening in New Smyrna!Hotel quaint. Musty smell in room but otherwise good
Se hospedó 1 noche en abril de 2024
Respuesta de Lucy, el 9 abr. 2024
Thank you, Colleen, for the great rating and for sharing your feedback. We take cleanliness very seriously and steps have been taken to ensure it doesn't happen again. We're happy you had a great time during your stay with us. Hope to see you soon!

10/10 Excelente

Gregory

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place
Se hospedó 1 noche en abril de 2024
Respuesta de Lucy, el 9 abr. 2024
Thank you Gregory, for the great rating and comment! We hope you come back and stay with us again!

10/10 Excelente

Lantha, Abingdon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A very nice stay!
Se hospedó 2 noches en abril de 2024
Respuesta de Lucy, el 11 abr. 2024
Thank you, Lantha, for the great rating and kind words! We hope you come back and visit us real soon!

10/10 Excelente

Chris

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place better than advertised.
Se hospedó 1 noche en marzo de 2024
Respuesta de Lucy, el 3 abr. 2024
Thank you, Chris, for taking time out of your day to share your comment and give us a rating of 5 out of 5! We are thrilled that you enjoyed your stay and hope to see you soon!

8/10 Bueno

Walker

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Philip

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Lucy, el 11 abr. 2024
Thank you, Philip, for taking the time to rate us, we really appreciate it. We hope you enjoyed your stay with us and we hope you come back and visit us real soon!

10/10 Excelente

Lauren

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a last minute excursion for us and we simply picked it because it was along the coast but on the river. Small beach town vibe. We tried three restaurants and all were mediocre. But you can walk down the street to the beach. The hotel room have everything you could want but just realize it’s an antique building so not as sound proof as a new modern hotel. Beds were comfy, high end linens, and watching the sun set over the river was beautiful.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Kyle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Lucy, el 15 abr. 2024
Thank you, Kyle, for taking time out of your day to give us this amazing 5 out of rating! We hope you loved your stay at The Riverview Hotel and will choose us again for your next stay. Hope to see you soon!

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Lucy, el 1 abr. 2024
Thank you so much, John, for the 5 rating! We hope we were able to meet all of your expectations during your stay at The Riverview Hotel. Thank you again, and we hope to see you real soon!

10/10 Excelente

Daryl, Levittown

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly and helpful staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Lucy, el 26 feb. 2024
Thank you so much, Daryl, for taking the time to leave this wonderful review and for rating us a 5 out of 5! Thank you for recognizing our awesome staff, they work hard to provide a welcoming and comfortable experience. We hope to see you soon!

10/10 Excelente

Ernest, Fernandina Beach

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a lovely property! Lots of character and to die for bedding! Breakfast included at the Mermaid Cafe next door. Dennis at the front desk was the most professional and helpful associate. We will definitely be back!
Se hospedó 1 noche en febrero de 2024
Respuesta de Lucy, el 26 feb. 2024
Thank you, Ernest, for the lovely review and 5 out 5 rating! We are delighted to hear that you enjoyed your stay with us and thank you for acknowledging Dennis, he truly is an incredible associate. We can't wait to see you again!

10/10 Excelente

Gregory

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The old Florida charm.
Se hospedó 1 noche en febrero de 2024
Respuesta de Lucy, el 19 feb. 2024
Thank you Gregory for the 5 out of 5 rating! We hope you come back and spend a few more days with us in the near future!

6/10 Aceptable

Edwin, Midland

Le gustó: Limpieza y servicio y personal
It was a nice B&B. Without the B (breakfast) coffee was good. Not much privacy. Very quaint and small room for the price. Nice location and good restaurants in walking distance. Pool area looked nice but was cold weather so don’t get to enjoy. Neat history in area.
Se hospedó 1 noche en enero de 2024
Respuesta de Lucy, el 15 feb. 2024
Thank you Edwin for taking the time to write us review and share your feedback with us. We are sorry to hear that you were not 100% satisfied with your recent stay with us. With the cold weather we've had, we feel terribly sorry that you did not get to enjoy the heated pool and you didn't get a chance to eat your complimentary breakfast next door at The Mermaid Cafe. We are glad that you enjoyed the location of our hotel and all of the restaurants near by. We hope to welcome you back to our hotel in the future.

10/10 Excelente

WILLIAM

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Lucy, el 6 feb. 2024
Thank you William for the 5 rating! We hope you had an enjoyable stay wand it was our pleasure having you as our guest.

10/10 Excelente

Patricia

Se hospedó 2 noches en enero de 2024
Respuesta de Lucy, el 3 abr. 2024
Thank you, Patricia, for sharing your rating with us! We really appreciate it and we hope we see you soon!

8/10 Bueno

Ann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely spot
The property is nice. We visited the Grill at Riverview several times. We sat it the bar area each time and it was lively. The food and drinks were really good. I especially enjoyed the pot stickers, shrimp tempura and the prime rib. All the staff was friendly and attentive. It was January so we skipped the pool. It is walkable to other restaurants and shops too, which is a plus.
Se hospedó 2 noches en enero de 2024
Respuesta de Lucy, el 24 ene. 2024
Thank you Ann for sharing your experience with us. We are so glad that you enjoyed our property and everything it has to offer. It's great to hear that your dining extravaganza at The Grille At Riverview was wonderful. It makes us proud that our staff came through and made your stay a memorable one. Thank you again and please come back real soon!

10/10 Excelente

Loren

Se hospedó 2 noches en enero de 2024
Respuesta de Lucy, el 5 feb. 2024
Thank you Loren! We appreciate you taking the time to give us a rating. We hope you enjoyed your stay. Please come back a visit us soon!

10/10 Excelente

Christina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel near everything. Clean and spacious rooms. Excellent staff.
Se hospedó 3 noches en enero de 2024
Respuesta de Lucy, el 9 ene. 2024
Thank you so much, Christina, for the wonderful review! We are so pleased to see that our staff, was able to provide an excellent experience during your stay. We look forward to your next stay us!

10/10 Excelente

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Lucy, el 9 ene. 2024
Thank you Janet, for leaving us a 10 rating! We appreciate the feedback. We are so delighted that we were able to meet your expectations during your stay and hope that you will come back and visit us again.

10/10 Excelente

Teri

Se hospedó 1 noche en diciembre de 2023
Respuesta de Lucy, el 1 ene. 2024
Thank you so much Teri, for the high rating! Please come back and visit us real soon!

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quaintness of the intercoastal
We really enjoyed this quaint hotel.. very cozy and within walking distance of many shops and restaurants. The Grilled next store is also a great place right on the inter coastal.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Lucy, el 1 ene. 2024
Thank you Jennifer, for this great review. We are delighted to hear that you enjoyed the coziness of our perfectly located hotel. We hope you choose us again the next time you visit NSB.

6/10 Aceptable

Regina

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
WAY OVERPRICED for the condition and comfort. The facility has screeching floors, shaking screechy beds , damp bedding and musty humidity smells. Situated with very close adjustment to the busy road - it’s noisy all the time. No good views from the windows. The only 2 good thing I can say are: Impeccable , attentive customer service and very nice free breakfast. But if you come to the area to bee pampered and have above average vocation experience - it’s not you hotel.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Lucy, el 6 dic. 2023
Thank you Regina for your review. We are so pleased to hear that our staff was able to deliver impeccable customer service and we are so glad that you enjoyed your complimentary breakfast at the Mermaid Cafe. We're sorry that your experience did not meet your expectations. Thank you for taking the time to bring this to our attention.

10/10 Excelente

Shelbi

Se hospedó 2 noches en noviembre de 2023
Respuesta de Lucy, el 5 dic. 2023
Thank you so much Shelbi, for giving us a 10 rating! We want our guest to have the most welcoming, comfortable and memorable experience when staying here, at The Riverview Hotel, in New Smyrna Beach. We are thrilled that were able to deliver that service and we hope that you choose us again real soon.

10/10 Excelente

Heather

Le gustó: Servicios y condiciones de la propiedad
We had a fantastic stay. Hotel is quiet and beautiful. Staff was very nice. The only thing is you had to wait about 10mins for the water in the shower to get hot. But that was not really a big deal. We will definitely stay again.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Lucy, el 30 nov. 2023
Thank you so much for leaving us such a positive review and rating Heather! We would like to apologize for any inconvenience you encountered during your stay. It's always rewarding when our guests want to come back and stay with us again, and for that, we thank you.

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de Lucy, el 29 nov. 2023
Thank you so much for taking time out of your day and leave us this wonderful 5 out 5 rating. We are so grateful for the positive feedback Michelle! We hope to see you again soon.

10/10 Excelente

Abigail

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Lucy, el 23 nov. 2023
Thank you so much for the 10 out of 10 rating Abigail. Your rating means a lot to us. We strive to give our best and we are glad that we exceeded your expectations. We hope to see you again real soon!

10/10 Excelente

Carla

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Relaxing
A wonderful relaxing place!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Lucy, el 21 nov. 2023
Thank you so much Carla for leaving us such a great rating and review! We hope you come back for another relaxing stay with us.

8/10 Bueno

adam

Viaje en pareja
Le gustó: Condiciones de la propiedad
You can tell the property is old and historical. It’s very interesting. It’s not the normal modern, sleek hotels we frequent but it was nice. Reminiscent of older times. Quaint.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Lucy, el 20 nov. 2023
Thank you so much Adam for taking the time to leave us a review. We really appreciate your business and hope to see you again soon.

4/10 Malo

Olivia

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
I must say the staff were excellent, welcoming and willing to help. My room however was horrible. The shower leaked from the ceiling where there was no shower head, the toilet ran all night, and my room has roaches. It’s obvious the hotel is an older building and outdated building and it could be a bit tidier. The voucher they provided was great. I will say the hotel is located in a great area and has a beautiful views and complimentary bikes to ride.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Lucy, el 11 oct. 2023
Thank you for giving us a 10 rating! We are so glad that you had such a great experience with us and we hope that you'll come back and stay with us again in the future. Thanks' again!

10/10 Excelente

Joseph

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stunning, charming and cozy!
Se hospedó 2 noches en octubre de 2023
Respuesta de Lucy, el 10 oct. 2023
Thank you Joseph for the 5 out of 5 rating! Please come back soon!

8/10 Bueno

juan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the area we stayed inn. The hotel it self could use a few updates but the staff was very nice and the breakfast was excellent! Another negative was the beds were smaller than a normal queen. But overall we had a great time. I would stay there again but upgrade to a larger room.
Se hospedó 2 noches en octubre de 2023
Respuesta de Lucy, el 10 oct. 2023
Thank you Juan, for taking the time to leave us a review. Your feedback will be shared and is very much appreciated. We are delighted to see that you would stay with us again! We hope to see you soon!

10/10 Excelente

Nancy

Viaje en grupo
Se hospedó 1 noche en septiembre de 2023
Respuesta de Lucy, el 1 oct. 2023
Thank you so much Nancy for leaving us a 10 out of 10 rating! We can't wait for you to visit us again and we hope to see you real soon!

10/10 Excelente

Patrick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay and breakfast was great. Room was clean and very comfortable. Peaceful and relaxing. Be careful of shower water it can get very hot
Se hospedó 1 noche en septiembre de 2023
Respuesta de Lucy, el 12 sept. 2023
Thank you for the great review Patrick and thank you so much for rating us a 5 out of 5! We appreciate the wonderful feedback you have giving us and and we will pass this along to our hard working staff that makes everything here at The Riverview Hotel possible. We hope you choose us again in the future and we hope we see you soon!

10/10 Excelente

Stephen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful
Se hospedó 1 noche en septiembre de 2023
Respuesta de Lucy, el 19 sept. 2023
Thank you so much Stephen for the great review. We love wonderful reviews, especially from repeat guests! We look forward to your next visit.

10/10 Excelente

Hayley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our favorite place.
Amazing stay, thank you for everything!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Lucy, el 9 sept. 2023
Thank you so much for the 10 out of 10 rating Hayley! We are thrilled to hear that this continues to be your favorite place to stay! There's been a few changes here at The Riverview Hotel especially with our new complimentary breakfast over at the Mermaid Café! Thank you for choosing us again and we hope you come back and see us soon!

8/10 Bueno

Camille

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful but chilly.
Everything was wonderful until I took a shower. There was no hot water at all, not even lukewarm. The room was delightful and I really enjoyed the access to the pool, right outside my door. It was a nice but chilly stay.
Se hospedó 2 noches en agosto de 2023
Respuesta de Lucy, el 30 ago. 2023
Thank you so much for taking the time to write us a review Camille. Our sincerest apologies about not having a hot shower. The staff here at The Riverview Hotel is here to assist you in everyway possible and get the appropriate department to take care of any situation that may come up during your stay. We hope that you enjoyed your complimentary breakfast over at the Mermaid Café and had the opportunity to go out for a bike ride. We are thrilled that you found your Poolside Cabana room with access to the pool not only convenient but delightful. Thank you again and we hope you come back and visit us again.

10/10 Excelente

Thomas

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect weekend getaway
We are so happy we found this place it was Perfect! The hotel is cute clean and easy going we had a great time and really enjoyed the pool.
Se hospedó 2 noches en agosto de 2023
Respuesta de Lucy, el 29 ago. 2023
Thank you so much for your review Thomas! We are so happy that you found us and you were able to have your perfect weekend getaway here at The Riverview Hotel! As much as you enjoyed the pool we hope that you also found the complimentary breakfast at the Mermaid Café to you liking as well as our welcoming staff and our comfortable rooms. Please come back and visit us real soon!

10/10 Excelente

Greg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Lucy, el 22 ago. 2023
Thank you Greg for the 5 rating! We are thrilled that you like staying here at The Riverview Hotel in New Smyrna Beach. We hope that you come back and stay with us again!

10/10 Excelente

lenai

Se hospedó 1 noche en agosto de 2023
Respuesta de Lucy, el 5 sept. 2023
Thank you so much Lenai for the 5 out of 5 rating! We are delighted that you stayed with us here at The Riverview Hotel. We hope you enjoyed your complimentary breakfast over at The Mermaid Café as well as our complimentary bicycles, took advantage of our relaxing pool area and you found our rooms comfortable. Thank you again and visit us real soon!

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The staff was completely friendly and answered all of our questions. The stay itself was very quaint and relaxing from the outside patio, the Riverview Bar & Grill next door (we sat outside right by the water. BEAUTIFUL VIEW and amazing food), and the complimentary breakfast at the Mermaid Cafe (less than a 2 minute walk). The hotel was super cute and reminded us of an old Victorian home, which was perfect for us. We would definitely recommend. Also, the proximity to the beaches was absolutely perfect.
Se hospedó 2 noches en agosto de 2023
Respuesta de Lucy, el 7 ago. 2023
Thank you Michael for the great review! It sounds like your weekend couldn't have gone any more perfect! We hope you come back and visit us again soon!

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Lucy, el 10 ago. 2023
Thank you Mark! We appreciate you leaving us a 10 out 10 rating. It shows us that we are not only providing you with a great experience but also that we are doing a great job here at The Riverview Hotel. We hope that you come back and visit us soon!

6/10 Aceptable

Tim

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
This is a nice little hotel right on the river, adjacent to a causeway bridge. The intersection outside the hotel is very busy, but I thought the hotel pretty quiet and clean. The people at check in were very nice. However the lady with the glasses the next morning was extraordinarily curt when I asked her a simple question: might I have the second breakfast coupon. She could have just informed me it was not their policy (price is same for one or two people). The coupon was no big deal. Her condescension became one. If she's not the owner, the owner should take up with her the subject of being polite to customers.
Se hospedó 1 noche en julio de 2023
Respuesta de Lucy, el 2 ago. 2023
Thank you for taking the time and leaving us a review. We're sorry to hear that your experience with us was less than stellar. Your feedback will be shared with our staff and we hope you come back and give The Riverview Hotel another try.

10/10 Excelente

Taylor

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My partner and I spent our anniversary weekend at the Riverview and had the most incredible time. The staff was so sweet and the location was perfect. Definitely will be staying here again.
Se hospedó 1 noche en julio de 2023
Respuesta de Lucy, el 2 ago. 2023
Thank you for choosing The Riverview Hotel for your anniversary weekend Taylor! Reviews like yours makes our day! We look forward to your next anniversary celebration!

10/10 Excelente

ursula

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay. convenient loacation & dining options to walk to.
Se hospedó 1 noche en julio de 2023
Respuesta de Lucy, el 2 ago. 2023
Thank you so much Ursula for the great rating! We're so happy that you enjoyed your stay with us!

10/10 Excelente

ron

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This place is a gem, built in 1885, many historical details are still intact. Easy walking to bars, restaurants and beach.
Se hospedó 1 noche en julio de 2023
Respuesta de Lucy, el 2 ago. 2023
Thank you Ron! We hope you'll visit us soon!

10/10 Excelente

Wilson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly people... great location in fun small town. Great restaurant on the water just steps away. Beautifully renivated old hotel in a late 1800's building. My go-to place when visiting that area.
Se hospedó 1 noche en julio de 2023
Respuesta de Lucy, el 26 jul. 2023
Thank you Mr. Sterling for the great review! Please come back soon and enjoy everything our small town has to offer and stay with us here at The Riverview Hotel.

8/10 Bueno

Nancy

Se hospedó 2 noches en julio de 2023
Respuesta de Lucy, el 14 ago. 2023
Thank you for sharing your rating with us Nancy. We really appreciate!