Dear Luis, We at the HOMETOWNE STUDIOS SPOKANE - VALLEY are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hola Eduardo,Gracias por su reseña de nuestra propiedad. Es reconfortante saber que tuvo una buena estadía en nuestro HomeTowne Studios Denver - Aeropuerto/Aurora. Los comentarios, como el suyo, son siempre un estímulo para todo nuestro personal mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Gracias de nuevo por compartir tu experiencia. Esperamos verle en sus futuros viajes.Atentamente,Gestión del techo rojo

Hello María Guadalupe, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - AIRPORT/ AURORA and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Jorge,The staff at the HOMETOWNE STUDIOS DENVER - AIRPORT/ AURORA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

Hello Amanda, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - AIRPORT/ AURORA and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

Querida Raquel,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en HOMETOWNE STUDIOS DENVER - AIRPORT/ AURORA. Es desalentador escuchar que no pudo quedarse con nosotros debido a que no había habitaciones disponibles cuando llegó. Comuníquese con su fuente de reserva original para solicitar un reembolso. Esperamos que nos brinde la oportunidad de brindarle una mejor estadía la próxima vez que esté en el área.Atentamente,RecordoEspecialista en redirección

Hola Ivelisse,Estamos encantados de ver que tuvo una excelente estadía con nosotros. Trabajamos arduamente para brindar excelentes estadías a nuestros huéspedes, por lo que apreciamos mucho sus comentarios. Sus comentarios siempre son bienvenidos, ya que solo nos ayudan a mejorar nuestros servicios.Gracias nuevamente, esperamos que regrese para que podamos brindarle otra excelente estadía.Los mejores deseos,Toni AnnRediResponse Specialist

Dear ESTEBAN Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS DENVER - AIRPORT/ AURORA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies Very truly yours, Carlos Quintero General Manager Red Roof Inn - Hometowne

Licett, We are sorry to hear about the conditions you experienced during your stay and apologize that our service did not satisfy your expectations. Our guest’s happiness is our number one priority. Thank you for providing this feedback and letting us know about the issue.

Thank you for taking the time to leave us a review. We hope you enjoyed your stay at HomeTowne Studios by Red Roof and hope to see you again in your future travels!

Paul, We are happy to hear you enjoyed your most recent stay with us. We hope to see you again in your future travels and thank you for choosing HomeTowne Studios by Red Roof!

Elvira, Thank you for taking the time to leave us a review. We hope you enjoyed your stay at HomeTowne Studios by Red Roof and hope to see you again in your future travels!

Antonio, We are sorry to hear about the conditions you experienced during your stay. This is not up to our standard and sincerely apologize. Our guest’s happiness is our number one priority. Thank you for providing this feedback and letting us know about these issues, as we work to better our hotel!

Estimado Victor: Gracias por darnos la oportunidad de servirles, sentimos mucho la experiencia que tuvo. Seguirmos trabajando para correguir todo lo que encontro mal en su cuarto, Gracias por sus comentarios.

Estimado Huesped: Gracias por darnos la oportunidad de servirle. Mi equipo y yo, estamos concientes que hay muchas opciones, y quisieramos agradecerles la oportunidad. Disculpenos por no aser esta estancia, una mejor experiencia para ustedes.

Thank you for sharing you experience. We are so happy to be able to welcome you Home to our location!

Dear Miguel thank you for allowing us the opportunity to serve you! Please let us know how we can make your stay a better one? All comments are welcomed. Have a great day, please come back soon!

Thank you for staying with us, we hope to see you again in your future travels.

Dear Marcos look like your stay was less than favorable :( Marcos we pride ourselves on delivering a clean, comfortable room with affordable rates, and we are sorry we failed to meet your expectations. We hope to see you again soon, se we can make your stay a Great one.

Gracias por su informacion.

Dear Guest thank you for providing us with your review, it was our pleasure serving you, and we hope to see you back soon!

Thank you for taking a moment to leave a review, Marlo. The staff and I at the HomeTowne Studios by Red Roof Denver - Airport/ Aurora appreciate your 5/5 score following your stay. I am happy that you liked your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Jacob. The staff and I at the HOMETOWNE STUDIOS DENVER - AIRPORT/ AURORA were disappointed to see your 1/5 score following your stay. You indicated that the holes in the ceiling dampened your experience. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,SharmaRed Roof ManagementRediResponse Specialist

Hello Marlo,Thank you for sharing with us. The staff at the HomeTowne Studios By Red Roof Denver - Airport/ Aurora was pleased to see that we earned your 5/5 score. We were especially happy to know that you got some rest at our property. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Dear Jennifer,Thank you for taking the time to share your feedback regarding your stay at the HomeTowne Studios By Red Roof Denver - Airport/ Aurora. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were welcomed by the hospiatlity of our staff. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Red Roof value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello David, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - AIRPORT/ AURORA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Carleta, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - AIRPORT/ AURORA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Greg, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - AIRPORT/ AURORA positive review. It is great that the staff made your trip amazing. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Mary,Thank you for taking the time to tell us about your experience at the HomeTowne Studios Denver - Airport/ Aurora. Or main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal. You indicated that you were unsatisfied with the uncleanliness of the stairwell, that the television did not work and the other concerns you listed. Please accept our sincerest apologies for the negative impact this had on your stay. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Coral, Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios Denver - Airport/ Aurora. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal due to the insects you reported, the deposit policy not being to your liking, the stains on the curtains and the other concerns you listed. We value your business and would like to assure you that this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.It is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear AJhourni,Thank you for taking the time to tell us about your experience at the HomeTowne Studios By Red Roof Denver - Airport/ Aurora. We are glad to see that you enjoyed your stay, prompting your 5/5 score. You mentioned how pleased you were with the helpfulness of our staff, the cleanliness of the facility and the value to price ratio. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Jusss, Thank you for taking a moment to complete our survey. At the HomeTowne Studios By Red Roof Denver - Airport/ Aurora we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Rachel, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - AIRPORT/ AURORA and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Hello Jamal, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - AIRPORT/ AURORA and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely, Red Roof Management

Thanks for sharing your feedback with us, Victor. The team at our HomeTowne Studios By Red Roof Denver - Airport/ Aurora was saddened to see that we failed to provide you with a satisfactory stay. You stated that you had to get a permit to park at our property. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,Red Roof Management

Dear Natnael,We appreciate you taking your time to share your honest feedback here at the HomeTowne Studios By Red Roof Denver - Airport/ Aurora. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our primary aim to give you a five-star experience, and it is disheartening to hear that this is not the impression we left you with. At Red Roof, our feedback is very important to us, so thank you for sharing.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Aniya,Thank you for reviewing our HomeTowne Studios Denver - Airport/Aurora. We are disappointed to see your 1/5 score and to know that you had issues with your reservation/room type. This is regrettable to hear as this is not an experience our guests usually have with us. We sincerely apologize for any inconvenience that may have been caused. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you have a better experience in your future travels.Very truly yours,Red Roof Management