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Opiniones de Extended Stay America Suites Denver Park Meadows

2.5 out of 5
Extended Stay America Suites Denver Park Meadows
8752 S Yosemite St, Lone Tree, CO

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 144 de 678 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 155 de 678 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 134 de 678 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 102 de 678 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 143 de 678 opiniones" "

6.6/10

Limpieza

7.0/10

Servicio y personal

6.8/10

Servicios

6.4/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Abraham

Viaje de negocios
Le gustó: Servicio y personal y servicios
It looks like someone already use the restroom! Please for 100 dlls I am expecting clean bathroom!
Se hospedó 1 noche en mayo de 2022
Respuesta de Hotel Management, el 15 may. 2022
Abraham, thank you for taking the time to share your feedback. We are glad you were pleased with most aspects of your stay. However, we apologize for the mistakes made when servicing your guest room. We will address this with our housekeeping team and take steps to ensure we are more diligent going forward. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es muy bien
Se hospedó 2 noches en agosto de 2021
Respuesta de Hotel Management , el 5 ago. 2021
We appreciate you making Extended Stay America a part of your travel plans. We are thrilled you liked everything we had to offer and that you had a comfortable stay with us. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management

10/10 Excelente

jose luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
hotel limpio y comodo
exelente servicio

10/10 Excelente

Jesus, Monterrey

Le gustó: Servicio y personal y comodidad de las habitaciones
Excelente atencion del personal.
El personal me parecio muy amable y claro, los check ins y check outs fueron muy rapidos, extendi mi estancia por 2 noches mas debido a que quede muy satisfecho con la comodidad de la habitacion, estan muy completas en cuanto a cocina. El hotel esta a unos 10 Minutos caminando de Park Meadows un centro comercial muy diverso y grande, tambien esta a 10 minutos del tren RTD de Denver el cual te lleva a muchos puntos de interes.

10/10 Excelente

Sreenivasa, Herndon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Anna

Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management, el 10 mar. 2024
Dear Anna, Thank you for your excellent review of Extended Stay America! We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We appreciate your business and hope to see you again whenever your travels bring you to the city.Sincerely,Hotel Management

4/10 Malo

Dan

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very rundown and shabby. Room was pretty grungy and the grounds and area around the hotel are not in good shape.
Se hospedó 5 noches en febrero de 2024
Respuesta de Hotel Management , el 28 feb. 2024
Dear Dan, We sincerely apologize for the disappointment you experienced during your stay. Your feedback regarding the condition of the room and the surrounding area is concerning and does not reflect the standards we strive to maintain. Please rest assured that we take your comments seriously and are actively addressing any maintenance and cleanliness issues to improve the overall guest experience. We appreciate your patience and understanding, and we hope you'll consider giving us another opportunity to provide you with a more pleasant stay in the future. Sincerely,Hotel Management

4/10 Malo

Natalie

Viaje en pareja
No le gustó: Limpieza
The room we stayed in was not clean there was dirt and whatever else in the bed and behind the tv stand was someone else’s clothes we didn’t have any soap or anything to wash our hands. At first it seemed nice but the longer we were there the more things we saw that were gross and dirty.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management, el 23 feb. 2024
Dear Natalie, Thank you for taking the time to review our hotel. Providing clean and well-kept accommodations is one of our top priorities; therefore, we sincerely apologize for falling short of your expectations. The issues you described do not align with our usual service standards, and we regret any disappointment caused. Your feedback is crucial, and we will share your input with our housekeeping team to prevent such oversights from repeating. We hope you consider this an isolated instance and allow us to welcome you back in the future so we can provide you with the flawless stay you deserve.Sincerely,Hotel Management

10/10 Excelente

Sydney C

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and quiet. Easy access to south Denver areas. Super happy with our stay!
Se hospedó 5 noches en enero de 2024

10/10 Excelente

Gina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Mike

6/10 Aceptable

Natasha

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good for the money-friendly, clean, comfortable
This was a good motel for the money. Friendly check-in, clean room; reasonably comfortable accommodation. I was only a one night stay, but the room would have been quite acceptable for a longer stay.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management, el 18 nov. 2023
Dear Guest, Thank you so much for your outstanding review of Extended Stay America. We are glad that everything went well during your stay and that our clean rooms and friendly staff, at an affordable price, made for a memorable experience. We work hard to deliver a great experience for all our guests, and we appreciate you recognizing our efforts. Thank you again; we look forward to hosting you on your next visit.Sincerely, Hotel Management

10/10 Excelente

Mickala

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff and management are fantastic here
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Jared

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overnight
Overnight trip. Room was clean and smelled clean. Ive stayed here before and will be back
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management, el 12 nov. 2023
Dear Jared, Thank you for making Extended Stay America your home away from home! That's the highest praise we could ever receive from you. Our staff works hard to deliver outstanding service along with clean, comfortable accommodations, and we value your compliments. We appreciate you saying we will now be your hotel of choice whenever you are in the area. Thank you once again for staying with us.Sincerely,Hotel Management

8/10 Bueno

Derek

Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Katherine, Woodland Park

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Like the remodel that put LVP flooring instead of carpet in rooms! Minimal breakfast, but enough to stay the day... thanks!
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Nancy

No le gustó: Limpieza
When we checked and got into our room it was dirty, hand print on the window, floors were dirty.
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Management, el 30 oct. 2023
Dear Nancy, Thank you for choosing us. Having a good impression on the first visit is always nice, but we apologize for disappointing you. It is sad to learn of the inconveniences you experienced while with us. Although we make every effort to provide exceptional hospitality in all aspects, sometimes we fall short, and for this, we regret it. Thank you for your time; we assure you that we will address this appropriately. We are very grateful for your patience and hope to have another opportunity to provide you with the outstanding visit you deserve. Sincerely,Hotel Management

8/10 Bueno

Charlene

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Loire

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Dylan

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Paul

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Jeff

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Natalie

Viaje de negocios
Le gustó: Servicio y personal
One of the most dated extended stays I have ever been too. A dresser for the buffet area.wifi worked on cell but not computer. Would not stay additional nights. For only a couple dollars more you can get wifi somewhere else.
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management, el 26 ago. 2023
Dear Natalie, Thank you for staying with us and providing feedback. We know how important it is to stay connected when you are away from home, so please accept our apologies for the issues with our complimentary Wi-Fi. Thank you for bringing this to our attention; we are very grateful for your patience. It was a pleasure hosting your visit; please come back soon!Sincerely,Hotel Management

10/10 Excelente

John C

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The young man who checked us in, I believe his name was "Lorenzo." He answered all of my questions and appeared to want to make our stay as comfortable & pleasant as possible. He is truly an asset to the hotel and orher staff. I trust these comments will be incorporated in his next Employee Evaluation.
Respuesta de Hotel Management, el 29 jul. 2023
Dear John C, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff, especially Lorenzo. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for the compliments about our staff and for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management

4/10 Malo

Tim

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel is run down. And, they would not give us a receipt.for the room charges because it was booked through Expedia. Would not recommend this hotel or stay there again.
Se hospedó 4 noches en junio de 2023
Respuesta de Hotel Management, el 7 jul. 2023
Dear Tim, Thank you for taking time out of your day to post a review. We are sorry for falling short of your expectations. Regarding your concern about the receipt, we would like to mention that when making a reservation through a third-party website, a receipt is typically given simultaneously. If we can further assist, please let us know; we would be happy to be of service. Thank you for being our guest, and we hope you will choose us again in the future.Sincerely,Hotel Management

6/10 Aceptable

Dangelo

Viaje de negocios
No le gustó: Servicio y personal
Was not what I expected.
Se hospedó 2 noches en junio de 2023
Respuesta de Hotel Management, el 4 jul. 2023
Dear Dangelo, Thank you for being our guest and sharing feedback about your visit. We are disappointed that we did not meet your expectations. In the future, please know our front desk is staffed around the clock and is always happy to address anything that will make your stay more comfortable. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Hotel Management

6/10 Aceptable

Dangelo

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal
Was alright management was not the best.
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Management , el 4 jul. 2023
Dear Dangelo, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if any issues kept it from being perfect. We appreciate you choosing our hotel and hope you will return for the exceptional experience we are known for providing.Sincerely,Hotel Management

6/10 Aceptable

Rebecca

Le gustó: Servicio y personal
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

James

Viaje de negocios, Viaje en pareja
. Very disappointed and given no discount! Won’t be here again.
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Management, el 27 jun. 2023
Dear James, Thank you for the feedback. We aim to deliver an exceptional experience for our guests that exceeds their expectations. Therefore, we apologize for any frustrations or inconveniences you may have had during your visit. If you wish to discuss your experience in detail, please reach out to our hotel directly. Thank you again for your business, and we hope you will revisit us for the flawless hospitality we strive to provide every guest.Sincerely,Hotel Management

8/10 Bueno

Richard

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Jane

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was convenient to the location at which I was meeting.
Se hospedó 4 noches en junio de 2023

6/10 Aceptable

Robert

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Trash around the parking lot. Also found hair all over the shower walls, and I have no idea what on top of the AC.
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Management, el 23 jun. 2023
Dear Robert, On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing our guests with clean, comfortable, and well-maintained suites; therefore, we sincerely apologize this was not your experience. Please know we will share your feedback with our entire team to ensure this is not repeated. Thank you for your valuable comments, and we would welcome the opportunity to have you back soon.Sincerely,Hotel Management

10/10 Excelente

S. Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I attended an event in Larkspur - this location was perfectly situated between the Airport and the Colorado Renaissance Faire. I had a great visit and appreciated the accommodation.
Se hospedó 3 noches en junio de 2023
Respuesta de Hotel Management, el 23 jun. 2023
Dear S Mathew, Thank you for your beautiful comments. We are glad to know our location is close and convenient to the places you were visiting and that you enjoyed your stay. It is also close to the highway, giving guests easy access to restaurants, shopping, entertainment, and business parks nearby. Thank you for taking the time to write a review about your exceptional stay at Extended Stay America. We look forward to welcoming you back to our hotel on your next visit to the area.Sincerely,Hotel Management

2/10 Terrible

Patricia Sophia

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was filthy.
Se hospedó 5 noches en junio de 2023
Respuesta de Hotel Management , el 13 jun. 2023
Dear Patricia, Thank you for choosing our hotel. We are sorry for the issues you encountered with your room's cleanliness that impacted your time with us. Our housekeeping team works hard to keep the area clean and fresh, is attending to the concerns mentioned, and will improve them on a priority basis. Although your experience is not typical, we have room to improve, and you are assured that we will. Please allow us to make it up to you on another visit.Sincerely,Hotel Management

8/10 Bueno

Becky

8/10 Bueno

Liz

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023

4/10 Malo

Mohammadali

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Really bad customer service and not clean
Se hospedó 2 noches en marzo de 2023
Respuesta de Hotel Management, el 26 mar. 2023
Dear Mohammadali, It is disappointing that we did not meet your expectations during this visit. Our goal is to provide seamless service and clean accommodations for every guest. Therefore, we are genuinely sorry for failing you. Although this does not change what transpired, we will review your concerns with our housekeeping and hospitality teams to prevent future occurrences. We hope you will return for a much-improved stay next time your travels bring you our way.Sincerely,Hotel Management

10/10 Excelente

Julie

Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en febrero de 2023

8/10 Bueno

Emily

Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Christopher

Se hospedó 1 noche en febrero de 2023

2/10 Terrible

Jacob

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disgusting stay
Gross. Absolutely disgusting. Nasty rooms that smell of smoke even though they are non- smoking rooms. Dirty floors, walls, shower, and bedding. Some many reviews from so many sources and after experiencing a ln hour here. lt's disgusting here. Boogers on the walls. Paper stuffed in the area where the fire extinguisher sprinkers should be. Nasty staining on the floors and on the walls. Never will stay in these extended stays again. Review wont let me upload photos
Se hospedó 1 noche en enero de 2023
Respuesta de Hotel Management, el 19 ene. 2023
Dear Jacob, It is disappointing to read that we did not meet your expectations, and we are sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. Please accept our apologies and consider giving us another chance to show you the outstanding service we typically provide.Sincerely,Hotel Management

2/10 Terrible

Amantema

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2022

4/10 Malo

Michael

Viaje familiar
No le gustó: Servicio y personal
Staff was strange to say the least.Location was great.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Hotel Management , el 24 sept. 2022
Dear Michael, thank you for taking the time to share your review with us. We are glad to know you were satisfied with our location; however, we apologize that our team fell short of providing you with the excellent service we strive for daily. We have shared your concern with our team to determine where we went wrong and how we can enhance our service to our guests. Thank you for choosing us for your stay. We hope you will give us a chance to redeem ourselves in the future. Sincerely,Hotel Management

8/10 Bueno

Edward, Pueblo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
We just like the breakfast in the morning. We did have a hair in the bathtub. Have to aak for a coffee maker. They had no creamer to go with the coffee.
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Lots of dogs staying there.
The price was good, but no wonder. Most of the other people staying there had dogs so they were barking off and on. The hall constantly had a bad smell. Even though their policy was no drugs one might it smelled really bad of marijuana in the hall. The location was convenient with so many restaurants in walking distance, a movie theater and even the mall just on the other side of the highway.
Se hospedó 4 noches en agosto de 2022
Respuesta de Hotel Management, el 13 ago. 2022
Thank you for taking the time to share your feedback. We apologize for your disappointing experience and for the disturbance you encountered due to constant dog barking due to which you were not able to have a good night's sleep. We work hard to provide a comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. We also appreciate your additional feedback. Our hotels are known for their commitment to exceptional hospitality, and we regret letting you down. We will investigate your comments and take appropriate action. Your feedback and also your patience in this matter are much appreciated. On a positive note, we are happy our location worked well for you. We hope you will give us an opportunity in the future to regain your trust. Sincerely, Hotel Management