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Opiniones de Red Oak Inn Detroit - Southfield

2 out of 5
Red Oak Inn Detroit - Southfield
27660 Northwestern Highway, Southfield, MI

Opiniones

5.6
Puntuación de 10, es decir, Excelente. Basada en 117 de 751 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 159 de 751 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 130 de 751 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 117 de 751 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 228 de 751 opiniones" "

5.8/10

Limpieza

6.4/10

Servicio y personal

5.8/10

Servicios

5.6/10

Condiciones de la propiedad

4.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Tyrone

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was great location
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Tariq

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cockroaches !!!!!
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Robert

Se hospedó 1 noche en enero de 2024

2/10 Terrible

Chanita

Viaje de negocios, Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is horrible, dirty windows, sheets don’t look clean, smoke burns on them , all of traffic in and out like prostitution is a thing here
Respuesta de RED OAK INN, el 12 mar. 2024
WE ARE A NON SMOKING HOTEL BUT SINCE WE DONT CHARGE A DEPOSIT PEOPLE DO WHAT THEY WANT SINCE THEY HAVE NOTHING TO LOOSE WE APOLOGIZE FOR YOUR EXPERIENCE AND HOPE TO SEE YOU AHAIN

2/10 Terrible

Laura

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Malgorzata

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
The door to the bathroom was not working. There were dead roaches in the bath tube. The refrigerator was not clean.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Erick

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2023

6/10 Aceptable

angelique

Viaje familiar
Le gustó: Servicio y personal
just need to update they wifi and make sure the room is clean i checked in and it looked like someone was still in the room
Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
I've stayed here before so I didn't expect "amazing". However my room had not been cleaned, didn't have a shower curtain and roaches were all over the place.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

stephanie harris

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Latanya

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I pulled back the sheets and found shredded cheese and ashes!!!!!! The gentleman in office was the only reason I gave them one star! He deserves 5 stars for customer service and satisfaction!
Se hospedó 1 noche en julio de 2023
Respuesta de SAM, el 5 oct. 2023
Sorry for your experience, thank you for your feedback

2/10 Terrible

Steven

No le gustó: Limpieza, servicios, condiciones de la propiedad
Nothing!!
Se hospedó 6 noches en agosto de 2023
Respuesta de SAM, el 5 oct. 2023
thank you for your feedback

2/10 Terrible

Michael

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en julio de 2023
Respuesta de SAM, el 5 oct. 2023
thank you for your feedback

6/10 Aceptable

CHRISTOPHER DAVID

Viaje en grupo, Viaje de negocios
No le gustó: Servicio y personal y servicios
Low security, 2 fights almost broke out while on my stay.
Se hospedó 7 noches en julio de 2023
Respuesta de sam, el 5 oct. 2023
We are sorry for your experience

8/10 Bueno

Tony

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location and priced right! There’s no getting around the fact that this is a budget, budget, budget hotel! No coffee in the room. Wi-Fi almost nonexistent. No breakfast. Many of the residents live here. Not a good choice for a family vacation, but perfect for the solo traveler looking to save money, and not expecting anything fancy.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023

2/10 Terrible

Fahaina

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023

2/10 Terrible

Donna

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is in bad condition and need to close down. Why would web site recommend this place where it look like a where crime is taking place.
Se hospedó 5 noches en julio de 2023

2/10 Terrible

Markiesha

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Linda

Se hospedó 1 noche en julio de 2023

2/10 Terrible

Lavera

Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
I wouldn’t recommend no one to stay here . It’s dirty & poor house keeping & young men making girls sale themselves for money
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Timarra

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was the worst motel ever it was dirty and it smelled bad it had a bad impression and it was roaches infestation
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Veronica

Se hospedó 1 noche en junio de 2023

2/10 Terrible

Andy

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nasty bugs and room looked like it was hit by tornado
Se hospedó 4 noches en junio de 2023

6/10 Aceptable

Fatima

No le gustó: Limpieza y condiciones de la propiedad
Nasty getaway
Property needs cleaning,,My room fridge was nasty,,I killed 2..ants..1hair on my pillow
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Keith

Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Bates

Viaje familiar con niños
Ok

10/10 Excelente

Wayne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quick and easy check-in
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Timothy

Ok
Se hospedó 2 noches en marzo de 2023

2/10 Terrible

SUNCHUNG

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room was not cleaned and the bed was not made

2/10 Terrible

John

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bed linens and towels were taken away and not replaced for 2nd night stay. Luggage was gone through and items removed and piled in the corner.
Se hospedó 2 noches en febrero de 2023

6/10 Aceptable

Shantell

Viaje familiar
No le gustó: Limpieza
Decent price, always has been. BUT this hotel really need to have their workers do their jobs right with the cleaning. Sheets were dirty and could tell they were not changed. Bathroom was very nasty. Towels looked to be as if they were not clean. Microwave was extremely dirty. Floors do not seem to be clean
Se hospedó 1 noche en febrero de 2023

2/10 Terrible

Dominique

Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Danyell

Se hospedó 1 noche en febrero de 2023

2/10 Terrible

Kimberly

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Room should have been cleaned hair was all on bed and trash was not emptied
Se hospedó 1 noche en noviembre de 2022

4/10 Malo

Mark

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tried to kick us out early. Room dirty.
Okay, so first off check in was easy and quick. But the elevator was inoperable and we got stuck on the 3rd floor. Toilet ran constantly, bathroom fan didn't work, when using the shower the entire bathroom floor flooded. One towel was provided. Only one drawer opened and it had dirty makeup sponges and paperwork dated back to October
Se hospedó 2 noches en noviembre de 2022

2/10 Terrible

Jerrell

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was no soap or towels in room
Se hospedó 1 noche en octubre de 2022

2/10 Terrible

TOM, Pittsburgh

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
On checking in the room looked like a cheap hotel, with wrinkled sheets, but it's a cheap hotel. Once more lights were turned on, there was plastic silverware and food wrappers in the bed, the floors had not been vacuumed, the mirrors were smeared with something almost opaque, and what originally looked like more dirt on the floor began to move and turned out to be roaches. The more we looked, the more we found. The freezer in the room had the remains of someone else's leftovers in it. On bringing this up to the hotel they said that there was nothing they could do, other rooms would probably be the same, and all they would do is tell me to call Travelocity for a refund since I paid through a 3rd party. There were numbers for Red Roof Inn posted around the property, but they are apparently left over from when it was still affiliated with them before having the franchise pulled for not meeting their standards. This is the first time I have ever walked out of a hotel and refused the room.
Se hospedó 1 noche en octubre de 2022

4/10 Malo

Farooq

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Veronica

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the fact it’s clean!
Se hospedó 4 noches en octubre de 2022

8/10 Bueno

Elizabeth

Viaje en pareja, Viaje con mascota
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nice area, good morning lace to stay.
Se hospedó 3 noches en octubre de 2022

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good stay not excellent
I had to change rooms 3 times then the TV was broken and refrig was frozen over. Maintenance replaced the TV.
Se hospedó 1 noche en octubre de 2022

2/10 Terrible

Sierra

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022

2/10 Terrible

Nichole

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Bad dont do it
Bed bugs, roaches, and some kind of flying beetles. Told us they had a wheelchair accessible room, then gave us a second floor room with no elevator access.
Se hospedó 1 noche en octubre de 2022

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Bring own blanket/wash cloth/cleaning supplies
LIKE AN OVEN! Room was unbearably hot. Radiant heat not forced air heat Thermostat didn't respond immediately. Windows screwed closed. Used the slip lock to partially prop open door for cool air to lower room temp. No wash cloths.Bathtub and toilet seat/top felt "gritty". Used my foot on hand towel to wipe floor. Floor dirty. Something dark was splashed on bathroom door, from top to bottom. Bed made with only top/bottom sheets but no blanket/bed spread. When room temp finally dropped, slept in jacket because it was cold and thermostat didn't work and had no blanket. Cigarette holes in sheet. No housekeeping staff available at check-in.Other guests were loud and running on porch. Small dog was barking. Thin walls! Next morning, neighbor guest took 6a shower that must have lasted an hour. Direct TV signal choppy interrupting viewing. Bed was comfortable but I got NO rest! Either too cold or too hot. AWFUL PLACE TO STAY. I regret my choice!! 😪
Se hospedó 1 noche en octubre de 2022

2/10 Terrible

adel

No le gustó: Limpieza y comodidad de las habitaciones
Very bad place
Se hospedó 2 noches en septiembre de 2022
Respuesta de red oak inn , el 1 oct. 2022
i apologize for your experience. Hope to see you again.

4/10 Malo

Zina

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No soap or adequate air conditioning bed was bad
Se hospedó 1 noche en septiembre de 2022
Respuesta de red oak inn , el 1 oct. 2022
our apologies, but all u had to do was call the and would have switched your room. Hope to see you again.

2/10 Terrible

Kelvin

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I and my lady went out to eat first and returned to the room the sheets and pillow cases were not washed cleanly, I asked for a refund but they said no, we will put you in another room said the clerk answer, I said no so I left
Se hospedó 1 noche en septiembre de 2022
Respuesta de red oak inn , el 1 oct. 2022
our apologies, but all u had to do was call the and would have switched your room. Hope to see you again.

2/10 Terrible

Pamela, Russellville

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Linen has stains and cigarettes hole.. color stains.. you have to retrieve your own linen from laundry room in which is under construction and a danger to be in the area… trash bag and toilet paper you have to request daily and go retrieve it from front office… just horrible living condition…. Building NEEDS TO BE SHUT DOWN To BRING UP TO CODE…. !!!!
Se hospedó 4 noches en septiembre de 2022
Respuesta de red oak inn , el 1 oct. 2022
our apologies, but all u had to do was call the and would have switched your room. Hope to see you again.

8/10 Bueno

Anthony

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Yikes
Se hospedó 1 noche en septiembre de 2022
Respuesta de red oak inn , el 1 oct. 2022
hope to see you again.