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Opiniones de Days Inn by Wyndham Fort Lauderdale Airport Cruise Port

2 out of 5
Days Inn by Wyndham Fort Lauderdale Airport Cruise Port
1700 W Broward Blvd, Fort Lauderdale, FL

Opiniones

5.0
Puntuación de 10, es decir, Excelente. Basada en 228 de 1861 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 244 de 1861 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 321 de 1861 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 372 de 1861 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 696 de 1861 opiniones" "

4.8/10

Limpieza

6.0/10

Servicio y personal

4.6/10

Servicios

4.4/10

Condiciones de la propiedad

5.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Antonio

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en marzo de 2024
Respuesta de Sophia CSR, el 8 abr. 2024
Dear Guest,We are sad to see this rating and would like to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

2/10 Terrible

Isabella

Viaje familiar con niños
No le gustó: Servicio y personal y servicios
La chica que nos atendió la noche que llegamos en recepción no fue muy amable con nosotros y parecía que le molestase que no habláramos muy bien el inglés. Las personas del aseo te miran mal y ni siquiera te responden el saludo, me parece que tiene muy poca seguridad cuando estábamos descansando al rededor de las 1 am un hombre gritaba por los pasillos, golpeaba las puertas y ventanas y trataba de abrirlas, la verdad me sentí muy insegura en este lugar y no volvería a hospedarme allí. The girl who helped us the night we arrived at the reception was not very friendly to us and seemed to be bothered by the fact that we did not speak English very well. The people in the bathroom look at you badly and don't even respond to your greeting. It seems to me that they have very little security. When we were resting around 1 am, a man was shouting in the hallways, hitting the doors and windows and trying to open them, the truth is. I felt very unsafe in this place and would not stay there again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 10 mar. 2024
Dear Guest,The issues that you raise are important to us. We strive to deliver an exceptional stay for every guest, so it's disappointing that you did not receive great value. Your remarks will be discussed internally so that we can seize every opportunity for improvement. If there is any chance to regain your patronage and improve your perceptions, we would be grateful for it.

2/10 Terrible

Ricardo

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
No había agua caliente en todo el hotel y las habitaciones viejas y sucias
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 10 mar. 2024
Dear Guest,It is saddening for us to read about your recent experience with us. Please accept our apologies for the issues you encountered regarding your reservation. We will speak with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.

10/10 Excelente

Yiney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 29 feb. 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excelente

Carlos A. Quinones

Le gustó: Limpieza, servicios, condiciones de la propiedad
Everything is good. Excellent service.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 29 feb. 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you had an excellent experience with us and that our service met your expectations. Your satisfaction is our top priority, and we're grateful for your positive feedback. We look forward to welcoming you back for another outstanding experience in the future.

4/10 Malo

EDGAR

Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR, el 9 feb. 2024
Dear Guest,It is disheartening to see this rating. We would like to know more about your experience so we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 Aceptable

Ezequiel

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
The rooms ok but the service must be better because the customer must be atend with a smile and good formas to Say they things.
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR, el 19 ene. 2024
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

6/10 Aceptable

Juan

Se hospedó 2 noches en diciembre de 2023
Respuesta de Sophia CSR, el 23 ene. 2024
Hi Juan,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Excelente

Marco

Se hospedó 2 noches en diciembre de 2023
Respuesta de Sophia CSR, el 23 ene. 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 Terrible

Venus

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Sophia CSR, el 9 ene. 2024
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 Aceptable

Armando

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 31 ene. 2024
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

2/10 Terrible

Nayda

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Debería ser remodelada. Esta sucia y las cosas ya están viejas.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 12 dic. 2023
Dear Guest,Property cleanliness is vital to our team, so it is upsetting that you had some concerns regarding our diligence. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you in the future.

6/10 Aceptable

David

Viaje familiar
No le gustó: Limpieza y comodidad de las habitaciones
It was ok.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 11 dic. 2023
Dear Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

2/10 Terrible

Nayda

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
Totalmente vieja .
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 13 dic. 2023
Dear Guest,Providing the highest level of hospitality is our number one priority. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 Malo

Pedro

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Propiedad muy deteriorada, sucia, falta de mantenimiento, el aire acondicionado es muy antiguo hace mucho ruido
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sophia CSR, el 29 nov. 2023
Dear Guest,Maintaining a clean atmosphere within our guest rooms and common areas is important. Your feedback has been shared with our housekeeping team to ensure this is an isolated incident. My hope is that the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

2/10 Terrible

Waleska

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nada
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sophia CSR, el 29 nov. 2023
Dear Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

8/10 Bueno

Jorge

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Cerca de I95
Se hospedó 3 noches en noviembre de 2023
Respuesta de Sophia CSR, el 29 nov. 2023
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Yaricha

No le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sophia CSR, el 21 nov. 2023
Dear Guest,We are sad to see this rating and would like to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 Excelente

LILLIAN

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
El personal es extremadamente amable, pero la propiedad está muy descuidada y el cuarto tenía un olor extraño
Se hospedó 2 noches en noviembre de 2023
Respuesta de Sophia CSR, el 13 nov. 2023
Dear Guest,Maintaining a clean and pleasant environment is of utmost importance to us, and we will investigate the issues you mentioned to ensure they are addressed promptly. Our housekeeping team will thoroughly inspect the room. Your feedback is invaluable, and we appreciate your patience and understanding as we work to rectify these matters. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.

6/10 Aceptable

Pablo

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sophia CSR, el 7 nov. 2023
Hi Pablo,Guest satisfaction is our number one objective, we appreciate your rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

6/10 Aceptable

Monica

Deben de actualizar las avitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Sophia CSR, el 31 oct. 2023
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please let us know more about your experience so we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 Terrible

Jeffrey Jose Molina, Vega Alta

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Si usted tiene familia y los ama no los meta en este tenebroso lugar, super solitario, fuerte edor piscina con colores pantanosos (verde), nada de limpieza en habitaciones y en nuestro cuarto 528 parece que celebraron un cumpleaños y hasta globos usados habían en la alfombra (condom). El desayuno solo tenía cereal, pan, café y una crema que parece que la utilizan para tapar los rotos de la pared. Increíble como este lugar tiene nombre de Hotel wuao Se puede celebrar Holloween y salen mejor
Se hospedó 4 noches en octubre de 2023
Respuesta de Sophia CSR, el 23 oct. 2023
Dear Guest,Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

6/10 Aceptable

Darshan

Le gustó: Servicio y personal
Breakfast food is terrible
Se hospedó 1 noche en octubre de 2023
Respuesta de Sophia CSR, el 23 oct. 2023
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

4/10 Malo

Raquel

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
it was a cheap stay so I was not expecting that much, but I think it has been one of the worst hotels I have been in the past. It is very dangerous, strange people all over, loudy outside. The breakfast area, and most of the employees are fine. I DO NOT RECOMEND to stay here specially because it is an opened hotel and they do not have a filter of guests...very dangerous...even te police came one night.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Sophia CSR, el 18 sept. 2023
Dear Guest,I'm truly sorry to hear about your experience during your stay with us. Your feedback is extremely important, and I want to assure you that we take it very seriously. If you're open to sharing more details about your stay, it would be immensely helpful for us in identifying specific areas that need attention. We value your feedback, and I can assure you that we are committed to making the necessary improvements. Thank you for bringing this to our attention.

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente opción gracias
Se hospedó 2 noches en septiembre de 2023
Respuesta de Sophia CSR, el 12 sept. 2023
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

2/10 Terrible

Jomari

Viaje en grupo
Le gustó: Servicios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Estuvimos en 3 cuartos diferentes en 2 dias por las malas condiciones de los cuartos, sobretodo los baños.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Sophia CSR, el 6 sept. 2023
Dear Guest,It is disheartening to hear about your experience. We apologize for the inconvenience faced by you. Your concerns have been noted and forwarded to our team for improvement. We hope you give us another chance to improve our services to serve you better in the future.

4/10 Malo

abraham

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ambiente malo. Me cambiaron 3 habitaciones porque todas tenian problemas. No lo recomiendo.
Se hospedó 1 noche en agosto de 2023
Respuesta de Sophia CSR, el 29 ago. 2023
Dear Guest,The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

2/10 Terrible

Shirley

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Sophia CSR, el 22 ago. 2023
Hi Shirley,It is disheartening to see this rating. We would like to know more about your experience. So, we can make the required changes and improvements. We always welcome our guests' ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 Bueno

Mariely

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cerca del aeropuerto de Fort Lauderdale. Transportación al aeropuerto incluido. Cerca de vías principales. Hotel tiene lo necesario para pasar 1 o 2 noches. Mi experiencia buena.
Respuesta de Sophia CSR, el 9 ago. 2023
Dear Guest,On behalf of our entire staff, we thank you for your business and your comments. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 Aceptable

Juan

Viaje familiar, Viaje familiar con niños
No le gustó: Servicios y condiciones de la propiedad
Cama
Se hospedó 3 noches en julio de 2023
Respuesta de Sophia CSR, el 1 ago. 2023
Dear Guest,On behalf of our entire staff, we thank you for your business and your comments. We hope to see you again and that you will be truly impressed with our continued improvements.

2/10 Terrible

Waldemar

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Never
Se hospedó 1 noche en julio de 2023
Respuesta de Sophia CSR, el 1 ago. 2023
Dear Guest,We are distressed to see you unhappy. Please let us know more about your experience. So, we can make the required changes and improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

2/10 Terrible

PEDRO

Regular, no tenian mi reserva de expidia. Tuve que pagar mas.
Se hospedó 1 noche en julio de 2023
Respuesta de Sophia CSR, el 23 jul. 2023
Dear Guest,Your business is very important to us and we value your feedback. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 Bueno

Vanessa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bueno pero las áreas alrededores estaban sucias
Se hospedó 2 noches en julio de 2023
Respuesta de Sophia CSR, el 13 jul. 2023
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 Excelente

Nelson

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Sophia CSR, el 5 jul. 2023
Hi Nelson,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Bueno

Boris

Le gustó: Limpieza y condiciones de la propiedad
Koblwvarom toallas
Se hospedó 2 noches en junio de 2023
Respuesta de Sophia CSR, el 4 jul. 2023
Hi Boris,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

2/10 Terrible

Miguel

No le gustó: Limpieza y servicio y personal
El baño súper sucio
Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR, el 2 jul. 2023
Dear Guest,Property cleanliness is vital to our team, so it is upsetting that you had some concerns regarding our diligence. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you in the future.

4/10 Malo

Frank Alonso

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Instalación muy deteriorada
Se hospedó 4 noches en junio de 2023
Respuesta de Sophia CSR, el 6 jul. 2023
Dear Guest,On behalf of our entire team, I would like to apologize for not exceeding your expectations. We apologize for the inconvenience faced by you. Our Team never wants our customers to have a bad experience and have escalated this issue to our Management. We hope to serve you better on your next visit.

2/10 Terrible

Irving

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No estaba mi reserva y no me dieron habitación tuve que buscar otro hotel con mi familia espero que no me hagan cargos porque me los tendrían que revertir
Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR, el 27 jun. 2023
Dear Guest,It is saddening for us to read about your recent experience with us. Please accept our regrets for the issue you encountered regarding your reservation. We hope you will give us another opportunity to provide you with a better stay.

4/10 Malo

Monica

Viaje familiar
No le gustó: Servicio y personal
Mal servicio
La atención del personal pésima, el desayuno malo, las instalaciones muy dejadas
Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR, el 23 jun. 2023
Hi Monica,The issues that you raise are important to us. We strive to deliver an exceptional stay for every guest, so it's disappointing that you did not receive great value. Your remarks will be discussed internally so that we can seize every opportunity for improvement. If there is any chance to regain your patronage and improve your perceptions, we would be grateful for it.

6/10 Aceptable

Alejandra

Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR, el 10 jul. 2023
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Jose

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Personal con poca paciencia. Y entraban las personas de la calle y se sentaban en el lobby o área de descansó. Personas inadecuadas con mal aspecto.alfrente de niños y familias como si no pasara nada.. Deprimente pensar que le pasar algo a los chicos por negligencia del personal del hotel.algunos empleados no tienen culpa pero otros incluyendo a la recepcionista que les permite. Y decirle que la transportación del aeropuerto nos dejó pidiéndole desde las 9:30 a 10:00 de la noche y a un haciendo llamadas en toda esa hora de 10 a 11 de la noche. Hacemos el contacto con el conductor de la transportación y esperándonos nos pasa por el lado y nos deja en el aeropuerto y le habíamos indicado que éramos 4 con dos niños y como quiera se fue sin recogernos. Claro uno en un país que no es el de uno y al ver que no llegaron tuvimos que cojer un vehículo el cual nos cobró $55.00 dólares. El cual un Uber nos quitaría un aproximado de 16 a 20 dolares. No quiero seguir escribiendo porque en verdad la pasamos malísimo si decir que la segunda reservación la tuvimos que cancelar imaginese lo q paso hay. Esa es mi opinión que nunca hablo mal de nadie pero esto había que decirlo.
Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR, el 20 jun. 2023
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

2/10 Terrible

VICENTE

Se hospedó 3 noches en junio de 2023
Respuesta de Sophia CSR, el 10 jul. 2023
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 Bueno

Ismael

Viaje en pareja
Le gustó: Servicio y personal
Los ascensores muy viejos
Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR, el 20 jun. 2023
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

2/10 Terrible

Claudia

Viaje en grupo
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR, el 19 jun. 2023
Hi Claudia,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

2/10 Terrible

Karla

Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR, el 16 jun. 2023
Hi Karla,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 Terrible

David

Viaje familiar
Mala
Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR, el 13 jun. 2023
Hi David,Kindly let us know about your experience in detail so that we can make the required changes and improvements. Our team hopes to serve you better next time.

4/10 Malo

Yailin Rios

Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR, el 2 jul. 2023
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 Bueno

Raul

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR, el 13 jun. 2023
Hi Raul,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
Excelente la pase muy bien
Se hospedó 3 noches en junio de 2023
Respuesta de Sophia CSR, el 12 jun. 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 Aceptable

Tatiana

Le gustó: Servicio y personal
Se hospedó 3 noches en mayo de 2023
Respuesta de Sophia CSR, el 9 jun. 2023
Dear Guest,Thank you for your stay and rating. I hope that you enjoyed your stay with us, and your next stay is just around the corner. Please reach out to us if there is anything we can help you with for your next visit.