Being greeted with a great breakfast is a lovely start to the day. The hotel is centrally located with a large shopping center 300 meters away. Reasonable parking on the other side of the street. Modern room in Nordic style. However, arriving at 3pm and standing in line for 20 minutes to check in because there is only one person at the reception gives a failing grade. When the receptionist has also left the smiley face at home and you feel like a bother when you ask for the taxi's phone number. Yes, then we should thank the cleaners for a clean room, and the chef for a lovely breakfast, but it won't be a full score when the first impression is ruined.