Angel, at Sonesta Simply Suites Houston - NASA Clear Lake, we aim to create a comfortable environment for all our guests. It seems you have noticed scents from other rooms, which we understand could be a concern. Rest assured that your feedback is noted and will be used to further improve the hotel's air quality system. Thank you for bringing this to our attention, and we hope to host you again soon for an improved experience.

Thank you for the great rating, Maria!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Sonesta Simply Suites Houston - NASA Clear Lake. We'd like to share an even better experience with you soon.

Aaron, thank you for highlighting the service from our reception team at Sonesta Simply Suites Houston - NASA Clear Lake. Your comments are essential to our continuous efforts to match our guest's expectations. For the scent you noted within the premises, we appreciate your feedback, and our team will thoroughly investigate to ensure a more pleasant stay for our future guests.

Linette, it's great to hear you found our location ideal for your visit to NASA and appreciated our room sizes, comfortable bedding, and well-lit bathroom. We're also pleased to know our team members' friendliness added value to your stay. Regarding your feedback on shower maintenance and ventilation, we appreciate your observations, and assure you that these matters are being looked into. It's insights from discerning guests like you that help us continuously improve. We look forward to the chance to serve you again at Sonesta Simply Suites Houston - NASA Clear Lake.

Linette, thank you for sharing such positive comments about your stay at Sonesta Simply Suites Houston - NASA Clear Lake! We're delighted you found our room size and renovations appealing, and appreciated the comfort of our bedding. We strive to provide a good value stay with all the comforts of home. We hope to welcome you back soon!

Douglas, it's great to hear that Sonesta Simply Suites Houston - NASA Clear Lake exceeded your expectations! We're thrilled that you found value in our pricing with no room for complaints. Please consider us for your future visits to the area.

Cornelia, it's fantastic to hear your kind words about Sonesta Simply Suites Houston - NASA Clear Lake! We're thrilled you found our pricing favorable and our rooms packed with pleasant facilities. We endeavor to provide a valuable experience for all our guests. Come back soon!

Jack, it's regrettable to hear about the billing concern and the confusion regarding the parking situation. We assure you our goal is to maintain a clear and transparent booking process. We're sorry if there seemed to be unexpected charges that didn't match your initial quote. As for the parking guidelines, it is evident we could have provided better direction. Moving forward, we'll aim to communicate these details more efficiently. We completely understand the frustration of not receiving an itemized bill, but as you paid through a third party you will need to contact them directly for this. We can however send a receipt for the charges billed on-site, please feel free to reach out to us if this is of interest. Your feedback helps us understand where we can make improvements. We hope you consider staying with us again, so we can show you the high standard of service we're known for.

Satoshi, it seems from your rating that your stay may not have perfectly met your expectations. We invite you to share specific details so we can address any areas for improvement. Thank you for choosing Sonesta Simply Suites Houston - NASA Clear Lake. Your feedback is important to us!

Malina, it's regrettable to read about the discomfort during your stay. A welcoming environment is what we strive for and we're sorry to hear about the malodours and cleanliness issues you've noted. Our teams are dedicated to ensuring a pest-free and rejuvenating atmosphere in all areas. We are also deeply apologetic for any difficulties due to the refund process. Your commendable words about the amity of our team member are highly appreciated and rest assured, we’ll work on your feedback. Guest satisfaction is our priority and we hope for the chance to better serve you in the future.

Shirley, thank you for your comments. It means a lot to us to understand our guests' experiences. It's heartening to learn that you found our team members incredibly supportive. We've taken note of your comments about the in-room amenities. Our team continuously strives to update and improve these aspects for a comfortable experience. Your feedback on the desk size and suggestion for additional seating has also been noted. We understand the importance of these elements in the overall enjoyment of a stay. We appreciate you taking the time to share your thoughts and hope to have the chance to better serve you in the future.

Beverly, thank you for your wonderful rating of Sonesta Simply Suites Houston - NASA Clear Lake. It's delightful to know that your stay with us turned out so well. We truly appreciate your feedback and look forward to welcoming you back.

Johnny, thank you for taking the time to leave your review. It seems like your stay was satisfactory, but we believe you deserve an exceptionally great experience. We hope for an opportunity to exceed your expectations during your next visit.

Justin, it's great to hear that you enjoyed your experience at Sonesta Simply Suites Houston - NASA Clear Lake. We are thrilled to know you're planning to choose us again in the future. Safe travels until your next visit.

Sahotra, it's quite clear from your rating that your stay at Sonesta Simply Suites Houston - NASA Clear Lake met your expectations. We're glad to see this and look forward to your return.

Thank you for the 5 out of 5 rating, Auntrevius!We're thrilled to see how much you enjoyed staying at Sonesta Simply Suites Houston - NASA Clear Lake. We look forward to hosting you again in the near future! Thank you again for sharing.

Lonnie, what a delight to hear your compliments about the quiet atmosphere and our warm-hearted team members at Sonesta Simply Suites Houston - NASA Clear Lake. We are thrilled to know your stay was enjoyable. Looking forward to welcoming you back in the future.

Joseph, it's great to hear your feedback on the team members at Sonesta Simply Suites Houston - NASA Clear Lake. They aim to provide exemplary service and your positive comment reaffirms this intention. We're looking forward to welcoming you back in the future.

Thanks for the 4/5 rating, Rebecca!We're thrilled you enjoyed your time at Sonesta Simply Suites Houston - NASA Clear Lake so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

Olesya, it's regrettable to find that your stay didn't eclipse expectations. While we appreciate your understanding about the room change, we apologize for the discomfort you encountered with the first room as well as the issues with the shower pressure. Please note, that various measures have been put in place to maintain our rooms to high standards. We're happy to hear our team members were obliging and we're already taking necessary steps to address these situations. We hope you will supply us with another chance to deliver a more enjoyable experience.

Florence, thank you for choosing to stay at Sonesta Simply Suites Houston - NASA Clear Lake. We're pleased to see your rating and hope it reflects a favorable experience. We're looking forward to hosting you again upon your next visit to Houston.

Hongqi, thank you for sharing your positive experience at Sonesta Simply Suites Houston - NASA Clear Lake. We're delighted you appreciated the spaciousness and our handy kitchenette feature. It's heartening to hear you would recommend us to your friends. We look forward to welcoming you back the next time you visit.

Jeffrey, we're thrilled to hear that Sonesta Simply Suites Houston - NASA Clear Lake met your need excellently for the night. Your commendation of our hospitable and accommodating team members is appreciated. We are glad to know you enjoyed your time with us. Thank you for your review, and we hope to see you again.

Bin, thank you for your succinct feedback! We at the Sonesta Simply Suites Houston - NASA Clear Lake, are glad to hear your stay was wonderful. It's guests like you that make our service worthwhile. We hope to welcome you back soon!

Thanks for the fantastic rating, Eddie!It's outstanding we could exceed your expectations during your stay at Sonesta Simply Suites Houston - NASA Clear Lake. We're all looking forward to your next stay with us.

Douglas, thank you for sharing your thoughts. We're thrilled to hear that your stay at Sonesta Simply Suites Houston - NASA Clear Lake was wonderful. We aim to provide excellence for our guests and it appears we were successful in your case. Looking forward to welcoming you back soon.

We appreciate you taking the time to share your feedback, Nicholas.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

Hermanisha, it's fantastic to know that your stay at Sonesta Simply Suites Houston - NASA Clear Lake was satisfactory. We truly treasure your feedback and hope to make your next stay with us even more delightful. Thank you for sharing your rating on Expedia, and we look forward to hosting you again.

Nahed, thank you for your outstanding rating for Sonesta Simply Suites Houston - NASA Clear Lake. It's always a delight to see satisfied guests and we hope to welcome you back soon!

Edward, it's fantastic to hear that you found Sonesta Simply Suites Houston - NASA Clear Lake to be spotless, and appreciated the assistance of our team members. We strive to deliver an exceptional guest experience and your feedback validates our commitment. Thanks for your review and we hope to welcome you back soon!

Thanks for the perfect rating, Eddie! We can't wait to see you again soon for another amazing experience at Sonesta Simply Suites Houston - NASA Clear Lake. Have a great day!

Dedrick, we're delighted to hear about your positive experience at Sonesta Simply Suites Houston - NASA Clear Lake. Knowing our team members were helpful and that you appreciated the cleanliness of our establishment is excellent news. We're glad your stay with us was enjoyable. Thank you for sharing and we look forward to serving you again.

Roberta, thank you for taking the time to rate your stay. We see room for improvement and we will strive to provide an even better experience next time. We look forward to the opportunity to serve you again in the future.

We appreciate your feedback, Gerrell.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

Karthik, thank you for your recommendation. It's wonderful to hear that you found Sonesta Simply Suites Houston - NASA Clear Lake to be an enjoyable place. We hope to welcome you back soon for another great experience.

Traci, thank you for sharing your experience. It's wonderful to hear that our team members at Sonesta Simply Suites Houston - NASA Clear Lake extended their hospitality and that you found the room clean with everything within arm's reach. Delighted that the additional facility of a grill was appreciated. We look forward to having you again in the future for another stellar experience.

John, thank you for choosing Sonesta Simply Suites Houston - NASA Clear Lake. It's wonderful to see that your stay left a positive impression. We appreciate your feedback and look forward to your next visit!

Takeisha, it's wonderful to hear you found Sonesta Simply Suites Houston - NASA Clear Lake comfortable and spacious. We appreciate your feedback on the aroma in the lobby and elevator, and rest assured we will look into it. Looking forward to welcoming you back for another lovely stay in the future!

Bianca, regrettably, your stay didn't match up to your expectations. We understand your concerns about the smell you sensed - guests' comfort is our top priority. We maintain a strict upkeep protocol, ensuring the cleanliness and hygiene of our hotel. We hope that you will give us another opportunity to offer you the exceptional experience that's characteristic of our service.