Dear Edgardo, we appreciate your lovely review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to Carmen and the team. It was a pleasure hosting you, and we look forward to your next visit.Sincerely,Hotel Management

Emmanuel, we are sorry to hear about the situation outlined and regret learning that our front desk staff member was not available during the time mentioned. We also apologize for the unsatisfactory service you experienced and that you could not stay with us. We will look into what transpired, so this lapse in service is not repeated. We are grateful for your patience in this matter and hope to accommodate you the next time you are in our area. Sincerely, Hotel Management

Edwin, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management

Francisco, thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management

Thank you for your wonderful comments of the Extended Stay America. Our entire team will be excited to learn they were able to impact your experience so positively. We greatly appreciate the review and look forward to welcoming you back soon. Sincerely, Hotel Management

Thank you for being our guest. We are pleased to know you liked your well-appointed room, but we are sorry for the miscommunication you had with our housekeeping policy. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Thank you once more for choosing to stay with us, and we hope to have the opportunity to host you again during a future visit. Sincerely, Hotel Management

Paola, thank you for being our guest. We are sorry we were unable to accommodate you this time and regret the inconvenience it caused. Your comments have been discussed with our team, and we are reviewing our procedures to ensure this does not happen again. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management

Wilberth, thank you for being our guest at Extended Stay America and for the wonderful feedback. We are thrilled to know we met all your expectations and that you enjoyed your time with us. Thank you again for the recommendation. We look forward to your future stay. Sincerely, Hotel Management

Carlos, on behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Sincerely, Hotel Management

Thank you for staying at Extended Stay America. We are glad to read you had a nice time here and that you liked our courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management

Dear Oliver, Thank you for your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced during check-in and for any shortcomings in our property's maintenance. Your feedback is invaluable, and we will address these issues promptly to ensure they are resolved. It is always our aim to provide efficient service and a well-maintained environment for our guests, and we regret that we fell short of your expectations on this occasion. We appreciate your patience and understanding and hope to have the opportunity to regain your trust in the future. Sincerely,Hotel Management

Dear Ledondre, Thank you for choosing our hotel during your visit to our area. We appreciate your review and apologize for any inconvenience you may have experienced. We hope you will stay with us again so we can demonstrate our devotion to exceptional experiences. Thank you once more for taking the time to leave your review.Sincerely,Hotel Management

Dear Donald, We apologize for the inconvenience you experienced during your stay. Your feedback regarding the presence of a roach, the lack of kitchen utensils, and the breakfast offerings is concerning. We take cleanliness and guest satisfaction seriously and will address these issues with our team to ensure improvements are made. Please accept our sincerest apologies for falling short of your expectations. Your feedback is valuable, and we appreciate your understanding. We hope to have the opportunity to provide you with a more enjoyable stay in the future.Sincerely,Hotel Management

Dear James, Thank you for highlighting the spacious rooms at Extended Stay America. We're delighted to hear that you appreciated the ample living space during your stay. Providing a comfortable environment is our priority, and we hope to welcome you back for another positive experience. Safe travels!Sincerely,Hotel Management

Dear Sylvain, Thank you for staying with us and sharing your feedback. We are disappointed that your room did not meet your expectations and about the issues with our front desk team. Your experience is not reflective of our usual standards, and we deeply regret the disturbance and issues you encountered. We will be taking the proper action as we are committed to providing every guest with a wonderful experience. We hope you will allow us to provide you with the flawless stay you deserve on a future visit.Sincerely, Hotel Management

Dear Sonya, Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet much of your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management

Dear Charity, Thank you for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to give you the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management

Dear Guest, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way.Sincerely, Hotel Management

Dear Guest, Thank you for the review and for sharing your experience. We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We sincerely regret any inconvenience you experienced, especially regarding your concerns with the upkeep of our property, which is of utmost importance to us. Your feedback is invaluable, and we will immediately address this matter with our housekeeping team to ensure such oversights do not recur. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences.Sincerely,Hotel Management

Dear Caleigh, Thank you for your feedback. We apologize for our housekeeping staff overlooking some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We will address this matter with our housekeeping associates to ensure that it does not happen again. We are also sorry for the faulty microwave in your room. Moreover, we welcome you to reach out to our front desk anytime for items you need to make your stay more comfortable; we are always here to help. We hope this was not too much of an inconvenience and that you will stay with us again soon. Sincerely, Hotel Management

Dear Randall, Thank you for the feedback regarding your stay in our hotel. We are sorry for the disturbances you reported and regret the frustrations you experienced. Our pest control provider has serviced the hotel, and we will ensure procedures are followed to prevent future issues. We appreciate your patience and hope you will consider staying with us again.Sincerely,Hotel Management

Dear Rachael, Thank you for the feedback regarding your stay in our hotel. We are sorry for the disturbances you reported. Our pest control provider has serviced the hotel, and we will ensure procedures are followed to prevent future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will accept our apologies and consider staying with us again.Sincerely,Hotel Management

Dear Guest, Thank you for posting a review of your stay. We are pleased that we met most of your expectations; however, we would be very disappointed if we overlooked some housekeeping areas with our accommodations. This will be addressed appropriately, and we appreciate your valuable feedback. We are continually striving to improve our guest experience, and we hope you will return soon so we can show you our commitment to exceptional hospitality.Sincerely,Hotel Management

Dear Mary, Thank you for mentioning your pleasant interactions with our staff during your stay with us. They work hard to make each guest’s visit exceptional; therefore, we appreciate the recognition of their efforts. However, on behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations, especially with the cleanliness of our hotel. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management

Dear Mike, It was a pleasure having you as our guest at Extended Stay America. We are pleased to know that your room and the amenities we provide exceeded your expectations and made for a more memorable stay. Thank you again for including us in your travel plans.We look forward to welcoming you back.Sincerely,Hotel Management

Dear Anne, Thank you for choosing to stay with us once again. Please accept our apologies for any disappointment you felt during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the various issues you described. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the area.Sincerely,Hotel Management