Bar (en la propiedad)

Opiniones de Holiday Inn Knoxville-West, I-40 & I-75, an IHG Hotel

3.5 out of 5
Holiday Inn Knoxville-West, I-40 & I-75, an IHG Hotel
9134 Executive Park Drive, Knoxville, TN

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 550 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 263 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 118 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 45 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 1000 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

PEDRO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
lo que mas nos gusto fue la alberca dentro del hotel
Se hospedó 5 noches en marzo de 2022
Respuesta de General Manager, el 11 mar. 2022
Dear Pedro, It's always a pleasure hearing from our guests. We're glad you enjoyed the pool, and we look forward to your next visit.

10/10 Excelente

Joaquin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buen lugar
Se hospedó 1 noche en febrero de 2022
Respuesta de General Manager, el 18 feb. 2022
Dear Joaquin, It was such a pleasure to serve you during your travels. We're delighted that our accommodations were up to your standards, and we trust that your visit was restful. Should your travels bring you back our way, please choose to stay with us again.

6/10 Aceptable

Rosa

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2021

10/10 Excelente

Teofilo

Viaje de negocios
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Sucio en el baño
Primera vez que me alojo en este hotel con mi esposa ,y en la sala sanitaria de la habitacion debajo del lavamanos hay una pequeña repisa que quedamos asombrados lo sucio que estaba lleno de polvo.se ve que hace muchas semanas no limpiaban debajo del lavamanos . Son detalles que se les pasan pero dejan muy mala impresion
Se hospedó 1 noche en mayo de 2021
Respuesta de General Manager , el 28 may. 2021
Dear Teofilo, Thanks for staying with us and for your review. We're sorry to hear that our housekeeping team may have overlooked any details in your bathroom. Rest assured; we'll make them aware of this to ensure this does not repeat for other guests. Regardless, we hope everything else during your visit went smoothly, and we can't wait to host you again soon at Holiday Inn Knoxville West- Cedar Bluff Rd!

10/10 Excelente

Francisco Gabriel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2018
Respuesta de Guest Services , el 28 oct. 2018
Thank you for your great review!

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location Friendly Staff Flexible Shuttle service for shopping Clean Nice rooms spacious
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 16 abr. 2024
Dear John,It was such a pleasure to welcome you to Holiday Inn Knoxville West - Cedar Bluff Rd! We are delighted our great location suited your needs well, and we appreciate you mentioning our impeccable accommodations, hospitable team, and convenient shuttle service. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

10/10 Excelente

Sherry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was nice and friendly. Breakfast was tasty and staff in dinning area was on it. It was clean and well maintained. Will stay agin.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 10 abr. 2024
We appreciate you taking the time to share your kind words with us! Providing clean, and comfortable accommodations is a standard we strive for, and we are pleased that we were able to meet your expectations. We hope that you will visit us again the next time you are in the area.

4/10 Malo

Seaford

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No USB ports... Really? Just try calling customer service and listen to the recorded help desk with the breathy voice telling you they know why you called and then hang up on you .. 4 times. Bed was not comfortable. Room was very large... We liked that
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 9 abr. 2024
Dear Seaford,Thank you for taking the time to leave a review. We are disappointed to hear about any issues you encountered during your stay and apologize for any inconvenience caused. Feedback like yours helps us evolve as a destination and improve the experience of future guests. Thank you again for sharing your concerns, and have a wonderful day.

8/10 Bueno

Brittney

Le gustó: Servicio y personal
It works for a quick stop and then go
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 9 abr. 2024
Dear Brittney,Thank you for choosing to stay with us at Holiday Inn Knoxville West - Cedar Bluff Rd. Our goal is to provide every guest with a great experience, and we're thrilled to have suited your needs. It was a pleasure to host you, and we hope to welcome you back in the future.

10/10 Excelente

Brian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was excellent.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 9 abr. 2024
Dear Brian,Thank you for your glowing review of Holiday Inn Knoxville West - Cedar Bluff Rd! We're happy to hear you enjoyed your stay, and we can't wait to welcome you back.

10/10 Excelente

Ashleigh

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was super friendly and the room was comfy!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 1 abr. 2024
Dear Ashleigh,Thank you so much for choosing to stay with us at Holiday Inn Knoxville West - Cedar Bluff Rd. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to uphold this standard. It's also great to read our comfortable accommodations were a highlight of your trip. The pleasure was all ours, and we hope to welcome you back in the future.

8/10 Bueno

Susan

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Debra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Nathan

Le gustó: Limpieza, servicios, condiciones de la propiedad
Hot tub not hot. Rest is good.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 28 mar. 2024
Dear Nathan,Thank you for your excellent rating of Holiday Inn Knoxville West - Cedar Bluff Rd.! Our maintenance team will check the temperature of our hot tub. We're glad you had a pleasant stay and hope you'll return.

8/10 Bueno

Jerusalem

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Tabitha

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
It was a great stay! Very clean!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 23 mar. 2024
Dear Tabitha,It was such a pleasure to welcome you to Holiday Inn Knoxville West - Cedar Bluff Rd! We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this was reflected in your experience. Thank you for your perfect rating, and we hope you return soon!

8/10 Bueno

Camille

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Highly recommend
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 19 mar. 2024
Dear Camille,Thanks so much for your review and recommendation of Holiday Inn Knoxville West - Cedar Bluff Rd. We're delighted you enjoyed your stay and hope to welcome you back very soon!

10/10 Excelente

Randy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 12 mar. 2024
Dear Randy,Thank you! We are so happy you enjoyed your stay at Holiday Inn Knoxville West - Cedar Bluff Rd. We hope to welcome you back soon!

8/10 Bueno

Rhonda

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Alex

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Catherine

Viaje en pareja
Awesome
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 4 mar. 2024
Dear Catherine,Thank you for your positive feedback! We're thrilled you had an awesome experience with us. Our team is delighted to hear that you found your stay enjoyable. We look forward to welcoming you back to Holiday Inn Knoxville West - Cedar Bluff Rd for another fantastic experience.

10/10 Excelente

Allison, Kingsport

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay. We got there late but the pool was still open. The room was clean and staff was very helpful.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 4 mar. 2024
Dear Allison,Thank you so much for choosing to stay with us at Holiday Inn Knoxville West - Cedar Bluff Rd. Our goal is to provide every guest with pristine accommodations and friendly service, so we're thrilled both were the case for you. It's also great to read you were able to take advantage of some of our relaxing amenities. The pleasure was all ours, and we hope to welcome you back in the future.

8/10 Bueno

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good stay. No issues to report
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 25 feb. 2024
Dear Richard,Thank you for choosing Holiday Inn Knoxville West - Cedar Bluff Rd. We're pleased to hear your stay was a seamless experience, and we hope to welcome you back soon.

8/10 Bueno

Brandy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was great, but a DOG in the next room barked half the night and early morning!
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 20 feb. 2024
Dear Brandy,Thank you for sharing your experience at Holiday Inn Knoxville West - Cedar Bluff Rd. We're delighted to hear that you found our property great. We also understand your disappointment regarding the noise disturbance from a neighboring room. Our team is concerned and will work on methods to address such matters to ensure a more peaceful stay for our guests. We hope to have the opportunity to welcome you back for a more serene experience in the future.

8/10 Bueno

Dale

Viaje en pareja
Le gustó: Servicio y personal y servicios
Great staff but rooms a little dirty
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 16 feb. 2024
Dear Dale,Thank you for choosing to stay with us at Holiday Inn Knoxville West - Cedar Bluff Rd. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. However, we offer our sincere apologies if your room was anything short of immaculate. Your comments have been duly noted and will be promptly addressed. Hopefully, this didn't detract too much from your overall experience. The pleasure was all ours, and we hope to welcome you back in the future.

6/10 Aceptable

Nicole

Viaje familiar
Got there and the poor front desk girl was obviously sick. Then when we went to the room there was no hot water in the shower. Moved a few rooms down and had hot water. Just wasn’t the best experience for how much we paid. Needs to be much lower price.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 16 feb. 2024
Dear Nicole,We thank you for taking the time to share your experience, and we apologize for any issues you encountered with your first room. However, we greatly appreciate you allowing our team to address this and move you to another room. It is our goal to provide our guests with great value, and we hope to welcome you back and show you a more seamless experience in the future.

10/10 Excelente

James, Tega Cay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Marie

Viaje con mascota, Viaje familiar
Nice place. Just stayed one night
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 11 feb. 2024
Dear Marie,Thank you for visiting us at Holiday Inn Knoxville West-Cedar Bluff Rd. We are glad you had a nice visit. Please make sure to stop by again when you can stay longer. We look forward to seeing you soon!

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The TV remote did not work properly which was frustrating
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 1 feb. 2024
Dear David,Thanks for choosing to stay with us and for your feedback. We are sorry the remote was not working. Please reach out to one of our helpful team members for assistance if you have issues during your visit. It was a privilege to have you stay with us, and we hope you will consider a repeat visit the next time you are in the area.

8/10 Bueno

Jay

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Megan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Cathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Mathew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Norbert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We only stayed for a quick night while driving through but it was right off the highway. A few good amenities around the area. It was a good standard, clean hotel with the usual and welcome equipment. It’s a massive hotel. No issues at all
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 12 ene. 2024
Dear Norbert,Many thanks for your positive rating of Holiday Inn Knoxville West - Cedar Bluff Rd! We're delighted that our convenient location and clean, well-appointed accommodations made your overnight stay pleasant. Your kind praise is appreciated and we hope you'll return!

6/10 Aceptable

Yana

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

8/10 Bueno

james

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was a good place to stay for the night, front clerk guy named Court was super friendly
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 12 ene. 2024
Dear James,We enjoyed hosting you at Holiday Inn Knoxville West - Cedar Bluff Rd. You can always depend on our hotel for friendly service, and we know Court will be pleased you mentioned him by name. Come back soon for another comfortable stay.

10/10 Excelente

Brinley

Se hospedó 1 noche en enero de 2024

10/10 Excelente

L.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very Nice Place
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 10 ene. 2024
Thank you for your perfect rating and kind words. We are glad you had a good stay. Please visit us again in the future.

10/10 Excelente

Jun

Viaje familiar
Le gustó: Servicios
Facility is old but well kept, especially very clean.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 10 ene. 2024
Dear Jun,Thank you! It was a pleasure to have you as our guest at Holiday Inn Knoxville West - Cedar Bluff Rd and we are delighted you had such a lovely stay. We truly appreciate you sharing your lovely, five-star review and we are thrilled you enjoyed our clean accommodations. We look forward to welcoming you back on future trips to our area.

10/10 Excelente

Savannah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

lillian

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Timothy

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean,nice hotel
Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager, el 2 ene. 2024
Dear Timothy,Thank you for choosing Holiday Inn Knoxville West - Cedar Bluff Rd and for taking the time to share your lovely, five-star review. We pride ourselves on our spotless accommodations and are thrilled you were impressed with your stay. We look forward to welcoming you back any time you're heading back in our direction.

10/10 Excelente

Nilanka

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mom and son mini vacay pit stop
Great hotel, very clean and safe.
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 2 ene. 2024
Dear Jennifer,We are delighted to have had you and your son as our guests recently! Thank you so much for highlighting our impeccable facility and secure environment. It was a pleasure having you here, and we hope to welcome you both back in the future.

10/10 Excelente

Jamie

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jeff

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

kisha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Steven

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Joanna

Se hospedó 2 noches en diciembre de 2023