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Opiniones de Sea Valley Resort

4 out of 5
Sea Valley Resort
123/3 Moo 2, Lipa Noi, Koh Samui, Surat Thani

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 48 de 90 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 35 de 90 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 90 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 90 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 90 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

9.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Raúl

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nos trataron de estafar y esta muy lejos de todo
El hotel esta a una hora del centro de samui y los lugares de interés. Pese a que inicialmente parecían muy atentos y amables los empleados, a la devolución del coche de alquiler que cogimos en el mismo hotel intentaron estafarnos con una falta de honestidad y decoro lamentable. Unicamente, nuestra persistencia, falta de urgencia por salir al aeropuerto, y el requerimiento de contactar con el gerente del hotel (a lo que obviamente no se abrieron puesto que de trataba de su mordida particular) nos libraron de la estafa. En definitiva un lugar para no pisar.
Se hospedó 2 noches en agosto de 2019
Respuesta de Ivan, el 3 sept. 2019
Greetings. We have videos and photos of the car before and after the rental. We do not deceive our guests when renting a car, but we are not ready to pay for damage to the car by guests. When renting, you read and signed a contract indicating that you agree to the rental conditions, including payment for minor damage up to 15,000 baht. We paid the repair ourselves for a damaged car 2000 baht. Thank you for your honest comment and have a nice day

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Las vistas, en la playa, villas con piscina propia. El trato del personal
Se hospedó 7 noches en mayo de 2019
Respuesta de Ivan, el 22 may. 2019
Thank you so much for your review

4/10 Malo

Shelly

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not Great
Not a great stay. Arrived late, hotel didn’t take credit cards, (why this one hotel I put, pay at hotel, I have no idea), if you book pay online. We bought the most expensive room on the sight because it was a great deal. The “sea view” was really peeking down a walkway to the sea, and in all fairness when I looked at the picture on the site, the “sea view” I had purchased was looking down a walkway to the sea. I think the worst thing was the next day, at sunset I was about to jump in the sea and decided to just take a dip in our pool. The next morning looking at the sea, there were jellyfish everywhere and no one had warned us. The manager/owners appeared to be not interested in their customers at all. Positives, the aircon worked great.the woman at breakfast was lovely. We were upgraded to a truly sea front room. Everyone is recovering from COVID lockdown, but I think there are better places out there
Se hospedó 5 noches en noviembre de 2021

10/10 Excelente

Thomas, München

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unglaublich tolles Ambiente im Restaurant und am Strand.
Se hospedó 6 noches en febrero de 2020
Respuesta de Ivan, el 19 feb. 2020
Thank you Thomas

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A little slice of heaven
This resort is wonderful... especially if you're looking to "escape". There are a limited number of rooms, which makes it more exclusive. The beach is large (and gorgeous!) and there were not many other people around. The surf was quite calm during my stay, which made it ideal for swimming. Their chef is very good, so it's easy to dine at the restaurant nightly. Massages are a great pampering treat and easy to book. Reception staff are a delite: Very friendly, helpful & accommodating. I will definitely stay at Sea Valley again. :) My only "not perfect" comment would be that there were quite a few children. All absolutely adorable kids, but it changes the dynamic of the resort. (But this is nothing negative towards the property)
Se hospedó 2 noches en febrero de 2020
Respuesta de Ivan, el 10 feb. 2020
Dear guests. Thank you so much and we hope to see you again

10/10 Excelente

Rami

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2019
Respuesta de Ivan, el 10 dic. 2019
Dear Rami. Thank you so much for review

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
extrem hilfsbereites Personal leckeres Essen sehr ruhig am Strand kinderfreundlich mir kleinem Spielraum perfekt zum Entspannen
Se hospedó 8 noches en agosto de 2019
Respuesta de ivan, el 12 sept. 2019
Thank you

8/10 Bueno

wen

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
asked to pay for the snacks we've never had
during check-out, the front desk staff claimed that some snacks (potato chips and coconut chips) were missing from the mini bar. we've told him clearly that we never took anything from the mini bar, however he didnt take our words and insisted us to pay about 370Baht for the chips. we've spent 14000hkd on flights, 5500hkd for the 4 nights valley stay, plus mutiple meals, massage there, why on earth would we lie to get rid of the 370 Baht snacks? it is small money but the way how their staff handling the case was very disappointing.
Se hospedó 4 noches en julio de 2019
Respuesta de Ivan, el 3 sept. 2019
We apologize for the unpleasant situation. But upon arrival, we fill the minibar completely. After check-out, the staff checks the minibar and if something is missing there, they write a check for guests who stayed in this room.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 13 noches en julio de 2019
Respuesta de ivan, el 23 ago. 2019
Thank you so much

10/10 Excelente

Cliente verificado

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Small, quiet resort. . Very peaceful and incredibly relaxing. The staff are extraordinary, so helpful and work tirelessly and happily making sure everything is perfect. We loved staying here. Very highly recommended.
Se hospedó 6 noches en julio de 2019
Respuesta de Ivan, el 28 jul. 2019
Thank you so much. We hope to see you again

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic
Amazing pool by the beach with great views and sunsets. The breakfast was exceptional and so was the regular menu. The massage while pricier than outside was well worth it. The concierge was extremely efficient, friendly and accommodating. They provide quality service when it came to signing up for tours or liaising with transport agencies for ferries etc. The villas are quite spacious.
Se hospedó 2 noches en julio de 2019
Respuesta de Ivan, el 20 jul. 2019
Thank you so much. Glad to see you again

10/10 Excelente

Andrew Graham

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing location on beach. Best breakfast.friendly service
Se hospedó 1 noche en junio de 2019
Respuesta de Ivan, el 4 jul. 2019
Dear Andrew. Thank so much for your review

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 10 noches en mayo de 2019
Respuesta de Ivan, el 31 may. 2019
Thank for review

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Schönes kleines Hotel an nettem Strand. Sehr schöne Beachfront-Bungalows. Die hinteren Bunglows sind sehr nah an der Straße. Ggf. etwas laut. Sehr nettes Personal.
Se hospedó 7 noches en febrero de 2019
Respuesta de Ivan, el 5 abr. 2019
Thank you so much for your review

8/10 Bueno

matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice rooms and excellent breakfast
They are working hard to make sure the resort is always in good condition and the rooms are really good quality. I'm very fussy about hotel breakfasts but here they clearly have the same thoughts as I do because they provide an absolute top quality breakfast. Excellent bread and pastries, Huge array of fresh fruits and even some really nice salmon and a cheese board. The only downsides are that the beds need a topper to make them a bit softer, and the bungalows at the back are subject to terrible noise from motorbikes and trucks, although its mostly in the daytime. Staff are very friendly and professional.
Se hospedó 1 noche en octubre de 2018
Respuesta de Ivan, el 30 oct. 2018
Dear Matthew thank so much for good review

10/10 Excelente

Ilan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2018
Respuesta de Ivan, el 5 oct. 2018
Dear Guest. Thank you so much for your review

8/10 Bueno

Itay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
פלצנות בטוב טעם
מקום יפה עם מוזיקת מעליות . ארוחת בוקר לא טובה. חדר יפהפה . שירות מצוין, אןהבים לשדרג את האורחים . חוף יפה מאוד עם הרבה מדוזות . בריכה קטנה אבל טובה. אין זרם מים במקלחת. סופרמרקט במרחק הליכה חוץ ומסעדה טובה על החוף יוצאים שמאלה 100 מטר על על החוף.
Se hospedó 3 noches en agosto de 2018
Respuesta de Ivan, el 7 sept. 2018
Thank you

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sehr ruhig und schön! Das Personal ist sehr freundlich!
Se hospedó 5 noches en julio de 2018
Respuesta de Ivan, el 7 ago. 2018
Dear guest. Thank you very much for your review. Hope to see you again

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Location and amenities are excellent. Very supporting staff
Se hospedó 2 noches en junio de 2018
Respuesta de Ivan, el 2 jul. 2018
Thank you very for review. We glad to see you again. Best regards

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great family friendly resort
Beautiful resort with amazingly large rooms. Friendly and attentive staff and great food. My only suggestion would be the addition of an open outside bar area. Otherwise perfect!
Se hospedó 6 noches en abril de 2018
Respuesta de Ivan, el 11 may. 2018
Dear guest. Thank you very much for nice review.

10/10 Excelente

ludo, gap

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Génial
Pas le plus beau mais le meilleur hôtel où nous avons sejourné. Le restaurant propose des plats d’excelente Qualité à des prix raisonnables. Le staff est d’une serviabilité d’une disponibilité d’une discrétion et d’une gentillesse sans égale particulièrement au restaurant et au bar. Les chambres sont spacieuses et confortables dans un décor boisé.le tout pour un prix plus qu’honnete aux vues des prestations Many Thanks to the staff for this great holiday
Se hospedó 3 noches en abril de 2018
Respuesta de Ivan, el 7 may. 2018
Dear Génial. Thank you a lot. Hope to see you again. Best wishes

10/10 Excelente

Bea, Budapest, Hungary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice small hotel right in the beach
EaBeachfront pool villa is amazing, food is great, hotel staff is nice and polite
Se hospedó 7 noches en marzo de 2018
Respuesta de Ivan, el 16 abr. 2018
Dear guest. Thank you very much for your feedback.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quiet relaxing hotel and the beach is clear and clean
Se hospedó 8 noches en marzo de 2018
Respuesta de Ivan, el 16 abr. 2018
Dear guest. Thank you very much for your feedback

10/10 Excelente

novi014, Paris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Très bon hôtel les pieds dans l'eau
Situé à l'écart de presque tout (moyen de transport indispensable), cet hôtel est l'endroit idéal pour son cadre et sa tranquillité. D'une propreté irréprochable, que ce soit l’accueil, les parties communes, la piscine, la plage ou les chambres, rien à redire. Le personnel est assez professionnel, courtois, disponible et plutôt réactif. La chambre avec terrasse est un bungalow individuel, la déco tendance Thaï et les équipements en font un endroit où il fait bon se poser. La piscine et la plage attenante avec transats sont des invitations à la baignade ou à la farniente. Le petit dèj est copieux et de très bonne qualité. Le restaurant n'est pas trop cher (sauf peut-être pour les vins), de la qualité et un large choix y sont proposés (d'autant plus pratique quand on a des enfants), sinon vous trouverez quelques autres restaurants en longeant la plage. Les tarifs des taxis et des excursions sont très corrects surtout pour celles en privé accompagnées par un membre de l’hôtel. Très bon rapport qualité-prix en général. Nous y avons passé un court mais magnifique séjour.
Se hospedó 4 noches en febrero de 2018
Respuesta de Ivan, el 13 mar. 2018
Dear Guest. Thank you very much for your very pleasant feedback. I hope that you will come back to us again and you will like it even more. Best wishes

10/10 Excelente

SS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I stayed 5 nights with wife. 1. One day there was special dinner(Valentines day) on the beach, we choose flesh sea food and grill. It was very flesh and tasty. And also saxophone live music was there. We were very surprises and enjoyed... 2. Facial spa is very good. We refresh our skin. I have seen many guests tried massage but facial spa guest was less. Cost is little but high but quality is best. 3. One disappoint point is water pressure. It is very less. For lady who has long hair likes my wife, difficult to have bath. Except point 3 we are satisfied and if we have change we want to stay again. Staff's hospitality is also good.
Se hospedó 5 noches en febrero de 2018
Respuesta de Ivan, el 5 mar. 2018
Dear Guest. Thank you very much for your pleasant feedback. We try to correct all our cons that the guests were more comfortable. Hope to see you again. Best regards

8/10 Bueno

Cliente verificado

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Ivan, el 5 mar. 2018
Dear Guest. Thank you for your feedback. Best regards

8/10 Bueno

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lækkert hotel men uden den thailandske charme
Ud over os var der stort set kun russere og de spillede ret høj og larmende musik i restauranten men var villige til at skrue ned når man bad om det. resortet og værelserne var lækre med de private pools. Service var upåklagelig og ejerne som selv boede på stedet virkede søde og imødekommende.
Se hospedó 6 noches en enero de 2018
Respuesta de Ivan , el 30 ene. 2018
Dear Karen. Thank you very much for the warm response. We will solve the problem of loud music. Best regards.

10/10 Excelente

Elina, München

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Seht gutes ruhiges Hotel mit einer Familierer Atmo
Das Team vom Hotel ist sehr freundlich. Sie gehen gerne auf persönliche Wünsche ein. Dass Essen in Restaurant schmeckt auch gut. Strand ist sauber. Massagen sind auch sehr gut und ziemlich günstig. Die Bungalows sind von einander durch die grünen Hecken getrennt und man fühlt sich sehr gut.
Se hospedó 4 noches en diciembre de 2017
Respuesta de Ivan, el 22 dic. 2017
Dear Elina. Thank you very much for your feedback. Waiting for you again

8/10 Bueno

Eija Sinikka

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fint hotell på stranden
Fin hotell, frukost ok. Maten övrigt sådär. Vi bodde i Beach front lgh som var toppen. Fint strand. Avståndet mellan stan gjorde att vi hyrde vespa.
Se hospedó 5 noches en noviembre de 2017
Dear Eija. Thank you very much for your feedback. We will try to further improve the quality of our services so that all guests are satisfied and have a wonderful rest. Best regards

10/10 Excelente

Angie, Germany

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Hotel directly at the Beach; very Kind staff
Very Kind staff; very good meals; clean Rooms; Nice infinity pool; we liked Our private Pool; two paddle boats for free; no other People at the Beach; quiet Place; Nice Beach with sun Lounger and umbrella for free; Taxi to Airport for free (Stay more than 7 days); good offer for Trips from the Hotel; very Nice Guide; good Drinks
Se hospedó 10 noches en agosto de 2017

10/10 Excelente

Eva & Harald , Austria, Salzburg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Hotel next to a quiet beach
We enjoyed our stay at the hotel sea valley very much. Our bungalow was clean with a beautiful Interieur. The Managment is eager to keep everything in best condition. The staff is very Friendly and they take great efforts to make you feel at home. The beach is quite and it is the perfect place to Relax. Thank you for the wonderful holidays!
Se hospedó 15 noches en agosto de 2017

8/10 Bueno

Aviv

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Two inches off perfection
This resort could easily be improved upon. First however, for fairness, the place is as cleanest as you could ever expected. Not only the bathroom, not only the room, but everywhere you visit within the hotel area is tidy and clean. The garden is also well maintained. Secondly, the service awareness of the staff is amazing. They simply want to take care of you, not in the annoying fashion. Both the restaurant staff and the reception staff are outstanding. I gathered some names, Sunny, Aye, Mr. Ram, Phrae and Meena. Apologies for those who I do not recall, but everyone deserves this attention. There are two flaws in this resort. First, most services are unjustifiably expensive. 200%-300% compared with any normal prices around. This includes laundry, massage, food/drinks. Speaking of which, the food is not good. Neither the food in the restaurant, nor at the breakfast. They really try, though the food is in low standards. All these end up in ridiculous and embarrassing situation where most guests dine in a nearby restaurant together. A more mature chef should run the kitchen, and a manager who knows about cousin should be recruited and the prices could and should be normalized. Last but not least, a Russian couple run the hotel. The lady is present most of the time, which is nice, but must change her attitude. She wants everyone to realize that she is the supervisor, by patronizing the staff. This is an outdated and wrong way. I'd step away and outsource the management job.
Se hospedó 1 noche en agosto de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Einfach spitze!
Alles spitze, sehr ruhig gelegene Anlage. Den Strand hatten wir fast für uns alleine. Der Service war wirklich zuvorkommend. Restaurant war toll, die Klimaanlage fanden wir nicht zu laut. Wir hatten einen Bungalow direkt am Strand, somit nichts von Straßenlärm zu hören, einfach erholsam wenn man abschalten will. Wer Party braucht, ist hier am falschen Platz. Für Unternehmungen ist ein Mietwagen oder Roller (welcher hier sehr günstig gemietet werden kann) von Vorteil.
Se hospedó 9 noches en julio de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2017

10/10 Excelente

Maureen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2017

6/10 Aceptable

Cliente verificado

Ruhige Ferien
Idealer Ort um ruhige Ferien zu Verbringen. Hotel liegt direkt am Strand. Die Zimmer sind gut ausgestattet. Bitte darauf achten, dass das Zimmer (Bungolow) nicht in der hinterster Reihe der Anlage liegt, da man sonst den Verkehr im Zimmer sehr gut hört. Das Essen ist gut und bezahlbar. Im Umkreis von ein paar hundert Metern gibt es weitere Restaurant die gut und auch preiswertiger sind. Bei einigen kann man das Dinner direkt am Stand einnehmen was wunderschön ist. Das Meer ist sauber und eher ruhig.
Se hospedó 7 noches en julio de 2017

8/10 Bueno

Anton, Stockholm, Sweden

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fint hotell, dålig strand och något off läge
Fint bemötande av trevlig personal. God kokosglass som incheckningsgåva. Hotellets område är fint med gott om solstolar och helt ok pool. Rummet var väl tilltaget och rent. Hotellet har egen privat strand men usel havsbotten gjorde stranden obrukbar. Gymmet minimalt utan styrketräningsredskap. Frukosten var fräsch och personalen erbjöd god service. Det som drar ned betyget för vår del var att det pågick en festival när vi var där vilket innebar att det i fastigheten bredvid hotellet spelades hög musik (karaokestyle) från 20-00.30 4 dagar i rad. Vi som hade småbarn blev väldigt störda av detta. Egentligen inget som hotellet kan påverka men det påverkade vår vistelse.
Se hospedó 2 noches en julio de 2017

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great beachfront hotel
Sea Valley was a lovely place! We had one of the bungalows directly on the beach. I couldn't have asked for more. It was a nice place, out of the way, so we could go and easily relax!
Dear Matthew, Greetings from Sea Valley Hotel & Spa! We are happy to know that you've enjoyed your stay in our resort. Thank you for this wonderful review and for your time you've spent on writing it. We hope to welcome you to Sea Valley Hotel & Spa in near future! Warm Regards, Milana.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sehr nettes kleineres Hotel an einem ruhigen sauberen Strand
Respuesta de Milana, el 28 abr. 2017
Dear Guest, Thank you for choosing Sea Valley Hotel & SPA for your stay in Koh Samui. We appreciate the time you've spent on writing this feedback. It's a pleasure to know you enjoyed your vacation and liked the hotel facilities. We hope to welcome you to Sea Valley Hotel & Spa soon! Best Regards

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect Holiday Retreat
Fantastic stay. Very peaceful hotel. Staff were incredibly friendly, good food and a lovely place for a family holiday. The view over the beach was simply beautiful. Highly recommend this lovely hotel.
Dear Valued Guest, Thank you so much for these kind words of praise regarding your stay in Sea Valley Hotel & Spa! The compliments are highly appreciated! I'm happy you enjoyed your holiday and hope to welcome you to our resort in near future. Thank you. Best Regards, Milana.

10/10 Excelente

PRANOY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
very clean property and well maintained.
The property is small but amazing. I simply loved the beach front villa with private pool. The staff are very friendly and ready to go a extra mile to help you.
Dear Pranoy, Thank you very much for your kind feedback! We appreciate the time you have spent on writing this review. I am happy to learn you enjoyed your stay with us! Hope to welcome you in Sea Valley Hotel & Spa again !Best Regards, Milana.

8/10 Bueno

Roger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Rymligt vid stranden
Bra med pool vid stranden

8/10 Bueno

Lindsay, Hamilton, ON Canada

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful room and view
The hotel is a bit secluded; not walkable to anything of interest although a short scooter ride will get you into shops, restaurants, etc. The room was incredible; we had a beachfront room and the view was wonderful and it was very private. Unfortunately the restaurant isn't as good as we were expecting from other reviews. The servers are eager to please but it seems they are still learning about efficiency. The breakfast was decent, although the coffee is awful. We arrived late our first day so wanted to order something quick; tried for Sushi but were told they didn't have any so settled on a pizza which turned out to be a very small, frozen pizza. I would suggest removing that from the menu, especially for the price of it. We dined on the beach for Valentine's day and got BBQ seafood dishes which were well prepared. We would recommend the hotel for the room, view, and privacy.
Respuesta de Milana, el 1 mar. 2017
Dear Lindsey, First of all I would like to thank you for choosing Sea Valley Hotel & Spa for your stay in Koh Samui. Secondly, I would like to thank you for the time you have taken on writing such a useful review. It is very important for us to know our strong and weak sides. The reviews like yours help us to improve. I am glad to know that you loved the room and enjoyed beach facilities. With regards to our restaurant please be informed that your concern is taken seriously and we are doing our level best to improve the areas you have mentioned. Once again thank you and we hope to welcome you in Sea Valley Hotel & Spa soon. Best Regards, Hotel manager.

8/10 Bueno

Michelle, Bayern

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super Zimmer mit Pool und direkter strandlage
Bei uns war es leider nicht so tolles Wetter, aber da kann das Hotel natürlich nichts dafür, das Zimmer war super gemütlich und die direkte strandlage ein Traum, gleich in der Früh hatten wir als erstes immer die Vorhänge aufgemacht im direkten Blick auf das schöne Meer zu haben. Frühstück war je nach Wetter, bei guten Wetter gabs Buffet und wenn man omlett wollte musste man einen Zettel ankreuzen. bei schlechten Wetter war nichts aufgebaut da musste man alles ankreuzen das man gerne zum Frühstück haben möchte. Das Personal war sehr zuvorkommend immer freundlich und konnte gut englisch. die Anlage an sich war auch super schön tolle Rezeption mit Springbrunnen und Frühstück mittags- und Abendessen mit Blick aufs Meer. Direkt am Strand werden Massagen angeboten und eine Bar ist auch vorhanden.
Respuesta de General Manager, el 22 dic. 2016
Sehr geehrter Michelle, Wir bedanken uns, dass Sie Ihre Zeit verbracht haben so einen schönen Überblick zu schreiben. Wir liegen Wert auf Ihre angenehme Wörter. Ich hoffe darauf, dass wir Ihnen in unserem Hotel bald willkommen. Besten Dank Liebe Grüße， Milana.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great holiday!
I absolutely recommmend this wonderful paradise! Stayed here with my wife and our little son and loved the place. Everything in this lovely resort was exceptional: the villa is clean and spacious, the beach is well taken care of(not crowded, always clean), the food is always delicious! Have to mention their excellent breakfast: big selection of fresh fruits, many different kinds of teas, good variety of freshly baked pastries(muffins, croissants, chocolate danish, and my personal fave is almond croissants mmm yummy)! We were staying in beach front villa which has the best view and offers a direct access to the beach. Loved the private pool! And last but not the least - super friendly staff. They are always ready to help and answer any of your questions.
Respuesta de General Manager, el 16 dic. 2016
Dear Guest, It's a big pleasure and honor to read reviews such as yours. We thank you for the time you have spent on writing this comment as well as the kind words you expressed towards our resort. I am glad we could deliver great service and you appeciated our efforts. It's good to learn that you enjoyed your stay with us and we hope to welcome you in Sea Valley Hotel & Spa in the near future. Thank you once again. Best Regards, Milana.

10/10 Excelente

Kennet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Underbar resort
Underbart hotell med fina bungalows av större format , mycket vänlig och hjälpsam personal , kändes riktigt lyxigt att få sin middag serverad på stranden och samtidigt se solnedgången , ett oförglömligt minne , kan varmt rekommenderas.
Respuesta de General Manager, el 1 dic. 2016
Dear guest, It is indeed very pleasant to know that you have enjoyed your stay with us. We thank you for such a wonderful feedback and we hope to welcome you soon in Sea Valley Hotel & Spa. Tack så mycket! Best Regards Milana

8/10 Bueno

Donnie, Rotterdam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ontspanning van de drukte
Respuesta de General Manager, el 26 nov. 2016
Dear Donnie, Thank you very much for your feedback. We are glad to note that you enjoyed your holiday with us! We look forward to welcoming you back to Sea Valley Hotel & Spa soon. Dank je. Tot ziens! Best regards, Milana

10/10 Excelente

olivier

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
hotel sur la plage!
Hotel tres calme et confort en bord d une tres belle plage.
Respuesta de General Manager, el 26 nov. 2016
Dear Guest, Thank you for such a wonderful review. We look forward to welcoming you again to Sea Valley Hotel & Spa. Merci beaucoup, Best Regards General Manager

8/10 Bueno

Neil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good for relaxing and unwinding
Nice private pool available with the beach at your doorstep. Bathroom design could be better, tends to lead to the whole bathroom floor getting wet when showering. Staff are friendly and helpful with a nice birthday surprise for the wife. Beach was practically empty for most periods of time.
Respuesta de General Manager, el 26 nov. 2016
Dear Guest, Thank you for the feedback you have provided about your stay in our hotel. We are thankful for the positives and will definitely work on improving the area that you have mentioned. Feedback such as yours help us to improve. We are glad that you enjoyed the private pool, beach facilities and the proffesionalism of our colleagues. In addition, we have noted your comment about the issue of bathroom floor. I sincerely hope that the facilities and the service provided would make you return to us again soon. Best regards, General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones