Gracias por tomarse el tiempo para dejarnos una reseña. Esperamos que se quede con nosotros nuevamente pronto.

Thank you for taking the time to leave us a rating. We are disappointed to see what appears to be a response to a less than exceptional experience. Wishing you luck during your next visit, Karen.

Rubi - Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

Gracias por la calificación. Nuestro objetivo es brindarles a nuestros huéspedes excelentes experiencias durante cada visita y apreciamos mucho sus comentarios.

Apreciamos que se haya tomado el tiempo para brindarnos comentarios positivos sobre su reciente visita y ¡ya esperamos con ansias su próximo viaje!

Please come visit us again, Jose! We’d love the opportunity to turn that four-star experience into a five-star one.

We’re so glad that you enjoyed your visit, Mayra! Hopefully, your next visit will be a five-star experience.

Thank you for the FIVE star rating! We are glad you enjoyed your visit.

Thank you for visiting us, Ricardo! We’d love to have you visit again.

We are disappointed to read what appears to be a response to a less than exceptional experience. We encourage you to contact us directly with details about your visit so that we can address the situation.

Jessica, please come visit us again! We’d love the opportunity to turn that four-star experience into a five-star one.

Gracias por su reciente visita y por compartir su experiencia. ¡Vuelva a vernos pronto!

Edgar, ¡ven a visitarnos nuevamente! Nos encantaría tener la oportunidad de convertir esa experiencia de cuatro estrellas en una de cinco estrellas.

Carlos, thank you for the FIVE star rating! We are glad you enjoyed your visit.

Martin, we are disappointed to read what appears to be a response to a less than exceptional experience. We encourage you to contact us directly with details about your visit so that we can address the situation.

Jose, we apologize for any frustration you experienced while on property. We pride ourselves on good service, so if your experience was not exceptional, then we apologize. Please let us know how we can improve. Thank you for your feedback!

Thank you for the FIVE star rating! We are glad you enjoyed your visit.

Silvia, thank you for the amazing rating! We are glad you enjoyed your visit.

Hi Diana! Thank you for the amazing rating! We are glad you enjoyed your visit.

Thanks for the rating, Jose. We hope to turn your next visit into a five-star experience.

Gracias por tomarse el tiempo para salir de nosotros una evaluación. Estamos encantados de ver que disfrutó de su estadía y apreciamos sus amables palabras sobre nuestra propiedad. Esperamos que vuelva a visitarnos pronto.

Jose, we're thrilled to hear you enjoyed your visit to our property and we hope to welcome you back again soon for another five-star experience.

Hi Javier,Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

¡Gracias por visitarnos y por tomarse el tiempo para compartir su maravillosa experiencia con los demás! Esperamos darle la bienvenida muy pronto para brindarle más servicios de cinco estrellas.

¡Gracias por visitarnos y por tomarse el tiempo para compartir su maravillosa experiencia con los demás! Esperamos darle la bienvenida muy pronto para brindarle más servicios de cinco estrellas.

Hi Tobias, thank you for taking the time to leave us a review. Our resort fee is clearly disclosed on both third-party booking sites, as well as our own.

Thanks for the rating, Walter. We hope to turn your next visit into a five-star experience.

Martha, gracias por tomarse el tiempo para salir de nosotros una evaluación. Agradecemos sus comentarios y compartiremos sus comentarios con nuestro equipo de liderazgo para su revisión. Esperamos que se quede con nosotros nuevamente pronto.

Hola Gabriela, apreciamos las cinco estrellas. Gracias por tomarse el tiempo para revisar nosotros. Esperamos verte pronto!

Reynaldo, gracias por tomarse el tiempo para salir de nosotros una evaluación. Esperamos que se quede con nosotros nuevamente pronto.

Gracias por compartir tus comentarios, Hilario. Nos alegra saber que el servicio y el personal fueron amables. Sin embargo, lamentamos saber sobre el ruido. Entendemos la frustración y pedimos disculpas por las molestias. Con ese fin, gracias nuevamente y esperamos darle la bienvenida nuevamente pronto.

Your review means a lot to us! Thanks for visiting, and for taking the time to post this. If you have a moment to elaborate on your experience, we’d love feedback on what we can improve.

Lamento mucho los problemas que experimentó durante su visita reciente. Trabajamos arduamente para brindar el mejor servicio y alojamiento para nuestros huéspedes. Trabajamos arduamente para brindar el mejor servicio y alojamiento para nuestros huéspedes. We work hard to provide the best service and accommodation for our guests. Trabajamos duro para ofrecer lo mejor en servicio y el alojamiento para nuestros clientes. We work hard to provide the best in service and accommodation for our clients. Revisaré su experiencia con nuestro personal y trabajaremos arduamente para corregir estas deficiencias.

Estamos decepcionados de recibir esta calificación. La satisfacción de los huéspedes es una prioridad absoluta y nos decepciona saber que no lo logramos.

Thank you for your review, Felicia! We value your feedback and can’t wait to serve you again.

Thanks for sharing your great experience, Justin! Hope to see you soon for more outstanding service.

We appreciate you taking the time to share your positive experience with us, Donna. We value your patronage and hope to have the pleasure of serving you again in the near future with our guest service.

We're so grateful for your wonderful feedback, Terri! Your support means the world to us, and we can't wait to welcome you back with top-notch service.

Thanks for sharing your positive experience, Bruce! We value your patronage and hope to serve you again soon with great guest service.

Thank you for your review, Trudi. Our goal is to provide our guests with excellent experiences during every visit and your feedback is very much appreciated.

Thank you for your review, Candie. Our goal is to provide our guests with excellent experiences during every visit and your feedback is very much appreciated.

Thank you for visiting us and for taking the time to share your wonderful experience with others, Jacqueline! We look forward to welcoming you back for more five-star guest service very soon.

Thank you for your review, Aubrey. Our goal is to provide our guests with excellent experiences during every visit and your feedback is very much appreciated.

Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit, Tamara. Please get in touch with us directly through our official property website so we can learn more about your experience.

We appreciate you taking the time to provide a rating, Tamara. Please reach out to us through our official property website so that we can learn from your experience and resolve any issues you may have had with our service.

Thank you for sharing feedback from your recent time at our property, Gail. We will aim to make your next trip a five-star experience.

Thank you so much for the five-star rating, Kari! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.