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Opiniones de Manchester Marriott Hotel Piccadilly

4 out of 5
Manchester Marriott Hotel Piccadilly
London Road, Manchester, England

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 442 de 1105 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 312 de 1105 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 163 de 1105 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 105 de 1105 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 83 de 1105 opiniones" "

8.0/10

Limpieza

8.0/10

Servicio y personal

7.6/10

Servicios

7.6/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Keyrlin

Le gustó: Limpieza
Esta en remodelación
Se hospedó 1 noche en marzo de 2024
Respuesta de Emily, el 12 mar. 2024
Dear Keyrlin,Thank you for taking the time to share your thoughts regarding your stay. I appreciate you sharing your experience with us, and I will share your message with the hotel leadership team.Once again, I appreciate you taking the time to share your feedback, and thank you for staying with us.

8/10 Bueno

xim

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
En general estuvo bien, la habitación amplia, el desayuno correcto y todo muy bueno. La situación del hotel muy cerca de la estacion del tren y cerca del centro de la ciudad. En este momento esta en obras y el aspecto exterior no se parece nada al de la foto. Esta cerca de la carretera y se oye el ruido del trafico pero no molesta mucho. Calidad/precio lo encuentro un poco caro pero si lo comparas con otros hoteles es la mejor opción.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Emily, el 29 dic. 2023
Dear Xim,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Olivia

Se hospedó 4 noches en agosto de 2023
Respuesta de Emily, el 8 sept. 2023
Dear Olivia,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Terrible

Roberto

Se hospedó 1 noche en abril de 2023

8/10 Bueno

María Elena

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Habitaciones con mucha luz y ventanas grandes, baño estupendo Escasa ventilación
Se hospedó 3 noches en abril de 2022
Respuesta de Reception Team, el 27 may. 2022
Hello Maria Elena, thank you for leaving a review regarding your recent stay with us. We're glad to hear that you had a pleasant experience and look forward to welcoming you back!

4/10 Malo

María Eugenia

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
En la llegada al hotel fue decepcionante la forma de atender en la recepción, a excepción del día siguiente que el chico de la recepción llamado Pedro nos atendió y explicó genial todas las inquietudes que teníamos, sobre la limpieza la habitación estaba sucia con restos de
Se hospedó 2 noches en enero de 2022
Respuesta de Receptionist Team, el 7 ene. 2022
Hello Maria, thank you for leaving a review regarding a recent stay with us. We're sorry that you experienced this during your stay with us and will be investigating these matters further.

10/10 Excelente

Arfan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic refurbishment! Great friendly service! Excellent breakfast options, above all very spacious and roomy accommodation ! Totally will stay here whenever I visit Manchester!
Se hospedó 1 noche en abril de 2024
Respuesta de Emily, el 12 abr. 2024
Dear Arfan,Thank you for choosing Manchester Piccadilly Hotel for your stay, and for taking the time to share your positive feedback. We're delighted to hear that you found our hotel to be a very nice place with friendly staff and clean rooms. Your kind words are truly appreciated, and we're thrilled to know that you had an enjoyable experience during your time with us. We value your insights and look forward to welcoming you back in the future. Once again, thank you for your glowing review!

10/10 Excelente

Tyler

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Emily, el 12 abr. 2024
Dear Tyler,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Malo

Richard, Chester

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
We were quite shocked at the state of the room we were put in! It was only for a one night stay but the carpet had what looked like blood stains on it. The mattress on the bed was absolutely worn out! It sagged into the middle and was terribly uncomfortable. The room was dated to say the least and most certainly Did not reflect on the photos that are on the website. I suggest that Expedia take a good look at the hotel because what they have shown on their pictures does not reflect the low standards of the rooms of this hotel. It would be interesting to hear a reply from Expedia but I’m not expecting one.
Se hospedó 1 noche en abril de 2024
Respuesta de Emily, el 8 abr. 2024
Dear Richard,I am writing to you with genuine concern and regret regarding your recent stay at our hotel. Your feedback is invaluable to us, and I would like to express our sincerest apologies for any inconveniences you may have experienced during your visit. We have carefully reviewed your comments, especially your mention of our ongoing renovations, and we want to assure you that your concerns have not gone unnoticed. We understand that your expectations were not met, and for that, we sincerely apologize. Please accept our assurance that we take your feedback seriously and are actively working to address the issues raised. The renovation process is aimed at enhancing the overall guest experience, and we regret any inconvenience it may have caused during your stay. Once again, we apologize for any inconvenience you may have experienced, and we genuinely hope to have the opportunity to welcome you back in the future to showcase the positive changes we are making. Thank you for bringing this matter to our attention.

10/10 Excelente

Yvette

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were lovely and the room was a great size. The bathroom and products were amazing. The breakfast was lovely too. The only criticism was how hard it was to find as the postcode puts you in at the main road, not at the back for the car park, so it took my husband’s previous experience as a truck driver to work out how to get in. The car park is also not clear as there are two black gates. It was also very expensive.
Se hospedó 2 noches en abril de 2024
Respuesta de Emily, el 5 abr. 2024
Dear Yvette,Thank you for choosing Manchester Piccadilly Hotel for your stay, and for taking the time to share your positive feedback. We're delighted to hear that you found our hotel to be a very nice place with friendly staff and clean rooms. Your kind words are truly appreciated, and we're thrilled to know that you had an enjoyable experience during your time with us. We value your insights and look forward to welcoming you back in the future. Once again, thank you for your glowing review!

2/10 Terrible

Aliesha

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
D
Se hospedó 1 noche en marzo de 2024
Respuesta de Emily, el 4 abr. 2024
Dear Aliesha,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the hotel leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Excelente

Dippz

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Emily, el 3 abr. 2024
Dear Dippz,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Dippz

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely time and staff very welcoming
Se hospedó 1 noche en marzo de 2024
Respuesta de Emily, el 3 abr. 2024
Dear Dippz,Thank you for choosing Manchester Piccadilly Hotel for your stay, and for taking the time to share your positive feedback. We're delighted to hear that you found our hotel to be a very nice place with friendly staff and clean rooms. Your kind words are truly appreciated, and we're thrilled to know that you had an enjoyable experience during your time with us. We value your insights and look forward to welcoming you back in the future. Once again, thank you for your glowing review!

6/10 Aceptable

John

Viaje en pareja
The property was in the middle of re-modelling and the room smell like someone had smoked a cigar in it. The staff was nice specially the breakfast staff. The room is very spacious and comfortable overall it's an average experience and plenty more room for improvements.
Se hospedó 1 noche en marzo de 2024
Respuesta de Emily, el 6 abr. 2024
Dear John,Thank you for taking the time to share your thoughts regarding your stay. I appreciate you sharing your experience with us, and I will share your message with the hotel leadership team.Once again, I appreciate you taking the time to share your feedback, and thank you for staying with us.

8/10 Bueno

Andrew

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The room was lovely but the aircon didn’t work….it kept blowing cold air despite turning the heat up. Only one lift was working and had to wait for one that could get in and use
Se hospedó 1 noche en marzo de 2024
Respuesta de Emily, el 3 abr. 2024
Dear Andrew,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologise for failing to meet your expectations.I apologise for the disruption caused during your stay, and I hope you choose to stay with us again when your travels bring you back to the area when our renovations are complete.

4/10 Malo

Alero

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Emily, el 3 abr. 2024
Dear Alero,Thank you for taking the time to share your thoughts regarding your stay. I appreciate you sharing your experience with us, and I will share your message with the hotel leadership team.Once again, I appreciate you taking the time to share your feedback, and thank you for staying with us.

10/10 Excelente

Deran

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Need someone to Ring me
Se hospedó 2 noches en marzo de 2024
Respuesta de Emily, el 29 mar. 2024
Dear Deran,Thank you for taking the time to share your thoughts regarding your stay. I appreciate you sharing your experience with us, and I will share your message with the hotel leadership team.Once again, I appreciate you taking the time to share your feedback, and thank you for staying with us.

10/10 Excelente

Reece

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Emily, el 20 mar. 2024
Dear Reece,Thank you for choosing Manchester Piccadilly Hotel for your stay, and for taking the time to share your positive feedback. We're delighted to hear that you found our hotel to be a very nice place with friendly staff and clean rooms. Your kind words are truly appreciated, and we're thrilled to know that you had an enjoyable experience during your time with us. We value your insights and look forward to welcoming you back in the future. Once again, thank you for your glowing review!

8/10 Bueno

ANDREW

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Emily, el 19 mar. 2024
Dear Andrew,Thank you for taking the time to share your thoughts regarding your stay. I appreciate you sharing your experience with us, and I will share your message with the hotel leadership team.Once again, I appreciate you taking the time to share your feedback, and thank you for staying with us.

10/10 Excelente

Max

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place
Se hospedó 3 noches en marzo de 2024
Respuesta de Emily, el 14 mar. 2024
Dear Max,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

gosia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was nice to stay at your hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Emily, el 12 mar. 2024
Dear Gosia,Thank you for choosing Manchester Piccadilly Hotel for your stay, and for taking the time to share your positive feedback. We're delighted to hear that you found our hotel to be a very nice place with friendly staff and clean rooms. Your kind words are truly appreciated, and we're thrilled to know that you had an enjoyable experience during your time with us. We value your insights and look forward to welcoming you back in the future. Once again, thank you for your glowing review!

10/10 Excelente

Molly

Se hospedó 2 noches en marzo de 2024
Respuesta de Emily, el 30 mar. 2024
Dear Molly,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Kevin

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Lovely room and great location. However not made clear pre booking that property is under massive renovation which meant lots of areas closed off including restarant/Bar and gym and temporary var restarant/dining put in a conference suite. We were told at check in that breakfast would be from 6.30 to 9, however not made clear they wanted us out by 9am to start maintenance. Quite a few people caught out on this. Make this clear in your advertising of rooms or you will nust get complaints. Staff were very friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Emily, el 7 mar. 2024
Dear Kevin,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologise for failing to meet your expectations.I apologise for the disruption caused during your stay, and I hope you choose to stay with us again when your travels bring you back to the area when our renovations are complete.

8/10 Bueno

Ewen

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Hotel is currently going through renovation. The dining area is not great and the hotel is clad in scaffolding. The evening meal was bluntly awful. Reception staff were great.
Se hospedó 1 noche en marzo de 2024
Respuesta de Emily, el 5 mar. 2024
Dear Ewen,Thank you for taking the time to share your thoughts regarding your stay. I appreciate you sharing your experience with us, and I will share your message with the hotel leadership team.Once again, I appreciate you taking the time to share your feedback, and thank you for staying with us.

8/10 Bueno

Adele

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed the stay staff very friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de Emily, el 5 mar. 2024
Dear Adele,Thank you for choosing Manchester Piccadilly Hotel for your stay, and for taking the time to share your positive feedback. We're delighted to hear that you found our hotel to be a very nice place with friendly staff and clean rooms. Your kind words are truly appreciated, and we're thrilled to know that you had an enjoyable experience during your time with us. We value your insights and look forward to welcoming you back in the future. Once again, thank you for your glowing review!

4/10 Malo

Simon, Sandbach

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Booked a junior suite for the night. As I booked though Expedia, there was no warning that we would be staying in a building site. 8am Saturday morning we was woken by scaffolders that were drilling into the bedroom wall and erecting scaffold. Sadly not just the extreme noise and vibrations from the drill was the issue, the scaffolders shouting obscenities to each other (they must of been warning ear plugs) were constantly trying to look into the bedroom window through the reflective glass, so were pressing their heads on the window. Not what I expect when my wife and I were getting dressed. I have photos and videos of this. Complained on checkout, and they said they “couldn’t do anything” and receptionist offered a coffee as compensation.. no thanks. We have stayed there several times before it changed hands, but we will be avoiding this hotel going forward. Breakfast is similar to Little Chef quality, and is a temporary setup due to building works. Don’t get your hopes up for a breakfast that matches the cost of the stay. You only get one flat pillow each, and there was no spare pillows anywhere in the room. Room was freezing when we arrived, but they had handily dumped an electric radiator for use in the middle of the room.
Se hospedó 1 noche en marzo de 2024
Respuesta de Emily, el 5 mar. 2024
Dear Simon,I am writing to you with genuine concern and regret regarding your recent stay at our hotel. Your feedback is invaluable to us, and I would like to express our sincerest apologies for any inconveniences you may have experienced during your visit. We have carefully reviewed your comments, and we want to assure you that your concerns have not gone unnoticed. We understand that your expectations were not met, and for that, we sincerely apologize. Please accept our assurance that we take your feedback seriously and are actively working to address the issues raised, and we regret any inconvenience it may have caused during your stay. Once again, we apologize for any inconvenience you may have experienced, and we genuinely hope to have the opportunity to welcome you back in the future to showcase the positive changes we are making. Thank you for bringing this matter to our attention.

8/10 Bueno

Beverley

Se hospedó 1 noche en febrero de 2024
Respuesta de Emily, el 20 mar. 2024
Dear Beverley,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Hariram

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was very good. Our room was very large and the breakfast was delicious. We ordered dinner from the hotel for one night and it was also delicious, but a little pricey. The fire alarm did go off in the middle of the night, but we spoke with the hotel and they were very nice about it. Overall, an amazing hotel with excellent amenities, and the metro link and bus stop are very close by. Great hotel if you are coming from manchester airport.
Se hospedó 3 noches en febrero de 2024
Respuesta de Emily, el 20 feb. 2024
Dear Hariram,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Alex

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was easy to find, very close to the station. Friendly Staff to welcome you.
Se hospedó 1 noche en febrero de 2024
Respuesta de Emily, el 20 feb. 2024
Dear Alex,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Harry

Se hospedó 1 noche en febrero de 2024
Respuesta de Emily, el 21 mar. 2024
Dear Harry,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel and staff were amazing but due to building work going on struggled to park my car
Se hospedó 1 noche en febrero de 2024
Respuesta de Emily, el 14 feb. 2024
Dear Julie,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. I apologise for the inconvenience with the car park, I hope we can invite you back soon to experience our finished works! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Amar

Good
Se hospedó 1 noche en enero de 2024
Respuesta de Emily, el 11 feb. 2024
Dear Amar,Thank you for choosing Manchester Piccadilly Hotel for your stay, and for taking the time to share your positive feedback. We're delighted to hear that you found our hotel to be a very nice place with friendly staff and clean rooms. Your kind words are truly appreciated, and we're thrilled to know that you had an enjoyable experience during your time with us. We value your insights and look forward to welcoming you back in the future. Once again, thank you for your glowing review!

2/10 Terrible

Balbinder, Sully, Penarth

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Emily, el 30 ene. 2024
Dear Balbinder,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologise for failing to meet your expectations.I apologise for the disruption caused during your stay, and I hope you choose to stay with us again when your travels bring you back to the area when our renovations are complete.

6/10 Aceptable

Anne

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Unaware of hotel being refurbished to meet Marriott branding until arrival. Scaffolding on top 3 floors with workmen on site from 8-5. Rooms badly need updating, bar and restaurant now located in a function room. No mention on either Expedia or Marriott apps re refurbishment unless you trawl through the reviews, would not have booked hotel if we had known this!
Se hospedó 1 noche en enero de 2024
Respuesta de Emily, el 27 ene. 2024
Dear Anne,I am writing to you with genuine concern and regret regarding your recent stay at our hotel. Your feedback is invaluable to us, and I would like to express our sincerest apologies for any inconveniences you may have experienced during your visit. We have carefully reviewed your comments, and we want to assure you that your concerns have not gone unnoticed. We understand that your expectations were not met, and for that, we sincerely apologize. Please accept our assurance that we take your feedback seriously and are actively working to address the issues raised, and we regret any inconvenience it may have caused during your stay. Once again, we apologize for any inconvenience you may have experienced, and we genuinely hope to have the opportunity to welcome you back in the future to showcase the positive changes we are making. Thank you for bringing this matter to our attention.

4/10 Malo

Emilio

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Gaurav , el 21 ene. 2024
Dear Emilio,Thank you for taking the time to provide us with your feedback. We appreciate your honesty, and we're sorry to see that you rated us a 4 out of 10.Our goal is always to provide a 10 out of 10 experience for our guests, and we regret that we fell short of your expectations during your stay. We value your input, and if there are specific areas where you think we can improve or if there's anything you'd like to share, please feel free to let us know. Your suggestions are crucial to our continuous efforts to enhance our services.Thank you for choosing Manchester Piccadilly Hotel, and we look forward to the possibility of hosting you again.Best regards,Gaurav RajpalFront Office Manager

6/10 Aceptable

Peter

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Hotel is being renovated, unfortunately this was never mentioned
Se hospedó 2 noches en enero de 2024
Respuesta de Gaurav , el 21 ene. 2024
Dear Peter,Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience caused by not receiving the renovation notification.Upon checking our records, it appears that we sent a message on 14th December at 12:03 regarding the ongoing renovations. However, we understand that you did not receive it. We have identified that the message is still present in the Expedia messaging system.We sincerely apologize for any oversight on our part, and we will address this with our reservation team to ensure better communication in the future.We hope, aside from the renovations, you enjoyed every other aspect of your stay. We value your feedback, and we look forward to the opportunity to welcome you back in the future once the renovation is complete.If you have any further concerns or if there's anything else we can assist you with, please feel free to let us know.Best regards,Gaurav RajpalFront Office Manager

8/10 Bueno

Mark

Se hospedó 1 noche en enero de 2024
Respuesta de Emily, el 9 ene. 2024
Dear Mark,Thank you for taking the time to share your thoughts regarding your stay. I appreciate you sharing your experience with us, and I will share your message with the hotel leadership team.Once again, I appreciate you taking the time to share your feedback, and thank you for staying with us.

6/10 Aceptable

Jesse

Le gustó: Limpieza y comodidad de las habitaciones
We had some troubles early as there is a no refunds policy and any adjustments require a full Rebooking this includes adding a day to our stay. These were out of our control and hotel was almost impossible To contact during this process as no one was taking calls or answering emails and could only be done via virtual agent. Hotel was also being renovated at the time which meant we did not have access to facilities that we were booking this for. Standard cooked breakfast, room finishings were ok, shower was really good and located next to Piccadilly station that was really handy. So we had an indifferent stay but probably wouldn’t book their services again due to almost nonexistent communication.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Emily, el 8 ene. 2024
Dear Jesse,Thank you for taking the time to share your thoughts regarding your stay. I appreciate you sharing your experience with us, and I will share your message with the hotel leadership team.Once again, I appreciate you taking the time to share your feedback, and thank you for staying with us.

10/10 Excelente

Taveesak

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Emily, el 8 ene. 2024
Dear Taveesak,Thank you for choosing Manchester Piccadilly Hotel for your stay, and for taking the time to share your positive feedback. We're delighted to hear that you found our hotel to be a very nice place with friendly staff and clean rooms. Your kind words are truly appreciated, and we're thrilled to know that you had an enjoyable experience during your time with us. We value your insights and look forward to welcoming you back in the future. Once again, thank you for your glowing review!

6/10 Aceptable

Sam

Viaje familiar
Le gustó: Comodidad de las habitaciones
I will stay again in my future visit
I was told that this hotel will be rename as Marriott soon .
Se hospedó 1 noche en enero de 2024
Respuesta de Emily, el 8 ene. 2024
Dear Sam,Thank you for taking the time to share your thoughts regarding your stay. I appreciate you sharing your experience with us, and I will share your message with the hotel leadership team.Once again, I appreciate you taking the time to share your feedback, and thank you for staying with us.

10/10 Excelente

Ellouise X

Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily, el 7 ene. 2024
Dear Ellouise,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Simon

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location,
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily, el 7 ene. 2024
Dear Simon,Thank you for choosing Manchester Piccadilly Hotel for your stay, and for taking the time to share your positive feedback. We're delighted to hear that you found our hotel to be a very nice place with friendly staff and clean rooms. Your kind words are truly appreciated, and we're thrilled to know that you had an enjoyable experience during your time with us. We value your insights and look forward to welcoming you back in the future. Once again, thank you for your glowing review!

6/10 Aceptable

Adam

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Staff was great. Too many drunk people in the halls at all hours of the night.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily, el 7 ene. 2024
Dear Adam,Thank you for taking the time to share your thoughts regarding your stay. I appreciate you sharing your experience with us, and I will share your message with the hotel leadership team.Once again, I appreciate you taking the time to share your feedback, and thank you for staying with us.

6/10 Aceptable

Peter, Hamburg

Viaje familiar
Le gustó: Servicio y personal
Really Nice Hotel at Piccadilly Train Station and near the Center.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Emily, el 7 ene. 2024
Dear Peter,Thank you for taking the time to share your thoughts regarding your stay. I appreciate you sharing your experience with us, and I will share your message with the hotel leadership team.Once again, I appreciate you taking the time to share your feedback, and thank you for staying with us.

10/10 Excelente

Abbie

Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily, el 7 ene. 2024
Dear Abbie,Thank you for choosing Manchester Piccadilly Hotel for your stay, and for taking the time to share your positive feedback. We're delighted to hear that you found our hotel to be a very nice place with friendly staff and clean rooms. Your kind words are truly appreciated, and we're thrilled to know that you had an enjoyable experience during your time with us. We value your insights and look forward to welcoming you back in the future. Once again, thank you for your glowing review!

10/10 Excelente

Nick

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily, el 7 ene. 2024
Dear Nick,Thank you for choosing Manchester Piccadilly Hotel for your stay, and for taking the time to share your positive feedback. We're delighted to hear that you found our hotel to be a very nice place with friendly staff and clean rooms. Your kind words are truly appreciated, and we're thrilled to know that you had an enjoyable experience during your time with us. We value your insights and look forward to welcoming you back in the future. Once again, thank you for your glowing review!

10/10 Excelente

Crystal

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a lovely hotel. The room and bathroom are big enough and the staff are nice. It locates near the train station but far away from the bar street, so I free comfortable to rest here.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily, el 7 ene. 2024
Dear Crystal,Thank you for choosing Manchester Piccadilly Hotel for your stay, and for taking the time to share your positive feedback. We're delighted to hear that you found our hotel to be a very nice place with friendly staff and clean rooms. Your kind words are truly appreciated, and we're thrilled to know that you had an enjoyable experience during your time with us. We value your insights and look forward to welcoming you back in the future. Once again, thank you for your glowing review!

2/10 Terrible

Steve

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily, el 7 ene. 2024
Dear Steve,Thank you for taking the time to share your thoughts regarding your stay. I appreciate you sharing your experience with us, and I will share your message with the hotel leadership team.Once again, I appreciate you taking the time to share your feedback, and thank you for staying with us.

8/10 Bueno

Dobsen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel with an allocated parking area
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily, el 29 dic. 2023
Dear Dobsen,Thank you for choosing Manchester Piccadilly Hotel for your stay, and for taking the time to share your positive feedback. We're delighted to hear that you found our hotel to be a very nice place with friendly staff and clean rooms. Your kind words are truly appreciated, and we're thrilled to know that you had an enjoyable experience during your time with us. We value your insights and look forward to welcoming you back in the future. Once again, thank you for your glowing review!

2/10 Terrible

Patricia

Se hospedó 1 noche en septiembre de 2023
Respuesta de Emily, el 29 dic. 2023
Dear Patricia,Thank you for taking the time to share your thoughts regarding your stay. I appreciate you sharing your experience with us, and I will share your message with the hotel leadership team.Once again, I appreciate you taking the time to share your feedback, and thank you for staying with us.