Dear Begona,Thank you for such a wonderful review! Your encouraging words motivate my entire staff to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.Kind regards,Michael KruppGeneral Manager

Dear Marisela,Thank you for reviewing our hotel. Your input will be shared with my entire staff.We hope to see you again soon.Best,Michael KruppGeneral Manager

Dear Maria, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Thank you for your specific comments which are so important to ensure that our staff is exceeding not just meeting your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Michael Krupp General Manager

Dear Joshua,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Michael KruppGeneral Manager

Dear Mabel,Thank you for taking the time to complete our online survey regarding your recent stay with us,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your accommodations on your recent visit. I have shared your feedback with my breakfast staff to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Memphis.Kind regards,Michael KruppGeneral Manager

Dear Lisa,Thank you for your 5 out of 5 rating! Your survey responses will serve as encouragement to all of our staff. We look forward to another opportunity to host you at our property.Sincerely,Michael Krupp General Manager

Dear Robert,We would like to thank you for taking the time to complete our online survey. It was truly a pleasure having you as our guest.We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!Best Regards,Michael KruppGeneral Manager

Dear Ellen,Thank you for taking the time to review our hotel. It was truly a pleasure to have you as our guest.We hope to see you again soon,Kind regards,Michael KruppGeneral Manager

Dear Michelle,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Thank you for your specific comments which are so important to ensure that our staff is exceeding not just meeting your expectations. Michael KruppGeneral Manager

Dear Obed,Thank you for your review. ’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Michael KruppGeneral Manager

Dear Obed,Thank you for giving us such a wonderful rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are looking forward to having you again as a guest in our hotel. Sincerely,Michael KruppGeneral Manager

Dear Kevin,Thank you for choosing our hotel and for taking the time to write a review.We look forward to welcoming you back to our hotel in the future. Sincerely,Michael KruppGeneral Manager

Dear Luis,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Michael KruppGeneral Manager.

Dear Arlisha,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our location. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.We look forward to welcoming you back to our hotel in the future. Sincerely,Michael KruppGeneral Manager

Dear Jason,We very much appreciate and value your survey responses.We look forward to another opportunity to host you at our property, and once again, thank you for your positive feedback!Sincerely,Michael Krupp General Manager

Dear Karen,Thank you for taking the time to review our hotel. We always try to provide the best service to each and every guest that walks through our doors. Our hotel has always taken pride in ensuring that our guests have the feeling of it being at home away from home. With our main aim being guest satisfaction, we appreciate your feedback.Your input helps us prevent situations such as this in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Michael KruppGeneral Manager

Dear Bridgette,Thank you very much for taking the time to let us know about your recent stay at our hotel and thank you for your kind words.Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.We are looking forward to having you again as a guest in our hotel.Sincerely,Michael KruppGeneral Manager

Dear Evelyn,We very much appreciate and value you review! It is such a pleasure to receive positive feedback, We hope to see you again soon.Regards,Michael Krupp General Manager

Dear Andrew,It was a pleasure to have you as our guest.We look forward ton host you at our property again soon.Sincerely,Michael Krupp General Manager

Dear Stacy,Thank you for taking the time to reach out to us and bringing this issue to my attention. I would like to personally apologize for the series of unfortunate incidents that you experienced during your stay with us. We understand how important it is that your concerns are addressed appropriately. We will continually try to do our very best for all of our guests.Your feedback helps us prevent situations such as this in the future. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.We hope you will give us another chance if you are in the area again.Sincerely,Michael KruppGeneral Manager

Dear Jamie,We very much appreciate and value your continued loyalty. I am delighted to hear that you enjoyed your accommodations, It is always a pleasure to receive positive feedback.We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!Sincerely,Michael Krupp General Manager

Dear YA CHIN,Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the location. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely,Michael KruppGeneral Manager