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Opiniones de Mercury Apart Hotel

Mercury Apart Hotel
100 Collins Ave, Miami Beach, FL

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 53 de 223 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 49 de 223 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 39 de 223 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 31 de 223 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 51 de 223 opiniones" "

5.6/10

Limpieza

5.8/10

Servicios

5.6/10

Condiciones de la propiedad

5.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Leslie

Solo que nunca nos limpiaron el cuarto y pues no dan tuallas uno tiene que lavarlas
Se hospedó 4 noches en septiembre de 2023

6/10 Aceptable

Argelio

OK
Se hospedó 5 noches en agosto de 2023

10/10 Excelente

Laura

Le gustó: Limpieza, servicios, condiciones de la propiedad
Excelente
Se hospedó 4 noches en julio de 2023

6/10 Aceptable

Daniel

Viaje en grupo
No le gustó: Limpieza
Las toallas estaban sucias
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Mauricio

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en abril de 2022

2/10 Terrible

Maria

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
It is the worst stay I have experienced in my entire existence. Location wise it should be perfect, two blocks straight to the beach. But unfortunately there is a very sketchy place just right next to it with loud music at all times of day and night with sketchy people. It feels unsafe. There is also two restaurants and one of them has super loud music every night until 2am. The windows are paper thin, you can hear absolutely everything and let me tell you it is incredibly noisy all the time. One early morning, we had a a very inebriated and drugged man who erupted in our room! We were so scared! The other patrons were mostly very young partiers partying all day and night in the corridors and everywhere else. To top it all, there was a HUGE cockroach that paid us a visit and I almost died immediately. The place is smelly, dirty, they don’t come and clean the room and font give you new towels or toilet paper. This place should not be operating under the name hotel, at best it is a sketchy dorm. Horrible experience! I am going to request a refund but management is only there a few times there a day… Avoid at all costs for your safety!
Se hospedó 5 noches en marzo de 2022

2/10 Terrible

ALVARO, Guatemala City

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The building is poorly renovated, the common areas and the flat were dirty. It was so uncomfortable that we had to book another place to stay.
Se hospedó 4 noches en diciembre de 2021
Respuesta de The Mercury South Beach, el 18 ene. 2022
We regret that you did not find your accommodations to your liking and appreciate the honest review.

8/10 Bueno

Edgar Daniel Hernández

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
La ubicación es excelente, puedes andar a pie a muchos restaurantes y la playa la tienes a dos cuadras súper bien ubicado. El cuarto de hotel está muy grande y cómodo, solo que al parecer están en remodelación y casi nunca hay alguien en el front desk para atenderte. Al llegar me di cuenta que la tv no prendía, estaba quebrada la estufa y goteaba el lavabo, lo reporte pero nadie fue a arreglar nada. Al final si recomiendo el hotel porque voy de vacaciones y paso poco tiempo en el cuarto así que son pequeños detalles que no afectan la experiencia.
Se hospedó 4 noches en noviembre de 2021

4/10 Malo

stacie

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
The property was located in a great area and in walkable distance to everything, but the downfall is it they don't keep up the housekeeping the beds are awful and the TV has no local channels you have to watch YouTube or Netflix which is crappy and the hallway smells like pee. The pool area is not clean daily and maintain there was a pack of M&M's that fill in the pool and on the ground for 4 days.
Se hospedó 4 noches en marzo de 2024

2/10 Terrible

Sofiia

No le gustó: Limpieza, servicios, condiciones de la propiedad
whole experience with Mercury "hotel" was a disaster. Please do not mislead customers with 4 stars. It deserves to be called motel and 0 stars. Dirty, unsafe condition.

10/10 Excelente

Liubov

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
We had a really nicely designed king size room with a fully stocked mini kitchen! Everything was clean and everything worked perfectly. The concierge Luis was our favorite but all of them were great! We had a great time and definitely will be back soon!
Se hospedó 5 noches en marzo de 2024

8/10 Bueno

Du-Tâm Stefan

Se hospedó 7 noches en febrero de 2024

2/10 Terrible

Amir

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Don’t stay there, this is my advice to u!
Se hospedó 4 noches en febrero de 2024

4/10 Malo

JoeQuetta

Viaje en grupo
No le gustó: Limpieza
Overall, the space was duable. We had a issue with roaches in one room and they moved us to a better room. I’d stay here again. It’s run down and old, but cute at the same time. Lol. We were just there January 2024!
Se hospedó 6 noches en enero de 2024

2/10 Terrible

MIGUEL

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
The rooms was dirty doors broken just not a good experience
Se hospedó 3 noches en febrero de 2024

2/10 Terrible

Juan

Viaje familiar
Nothing worked and room was filthy
Se hospedó 3 noches en febrero de 2024

8/10 Bueno

Todd

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Upgraded to nicer room, first one was dated and needs a deep clean and repairs. Walking distance to great restaurants.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Jacqueline, Muncie

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Sandra

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
We had so much fun!
Se hospedó 3 noches en enero de 2024

6/10 Aceptable

Elishia

Viaje en pareja
Le gustó: Limpieza
We stayed in a studio that could use some updating. We noticed other rooms had been remodeled but ours was not. If you have trouble stepping into a high bathtub this room would not work for you as the shower was in a jet tub. No curtain so water all over the floor. The bed was comfortable as it was a memory foam mattress. Couldn’t figure out the tv’s. Kitchen and living room area were nice and spacious. Windows are thin and we had a cocktail bar under us where we could hear every conversation for people hanging outside on the sidewalk/street. Not quiet! Great communication with the hotel staff. Each door has their own code keypad so it was easy to enter when we arrived after midnight. Good location and could walk to most areas.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Francisco

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en noviembre de 2023

2/10 Terrible

Gedeone

Viaje familiar
Le gustó: Servicios
No le gustó: Limpieza y condiciones de la propiedad
I stayed for 7 days during the time I stayed, they didn't clean one day, they didn't change the towels or the sheets, I asked them to clean and they said they wouldn't have time.
Se hospedó 7 noches en diciembre de 2023

10/10 Excelente

Roland

Viaje familiar
Le gustó: Limpieza
Very close to the beach. Awesome team at front desk giving helpful informations.
Se hospedó 5 noches en diciembre de 2023

2/10 Terrible

claudia

Se hospedó 8 noches en diciembre de 2023

2/10 Terrible

Yauheni

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023

2/10 Terrible

Marco

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
Bathroom door was not working, TV remote control missing, no ice, no supplies. Poor service and no bed sheets for sofa bed. No one able to help.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Robert

Se hospedó 9 noches en diciembre de 2023

8/10 Bueno

Edward

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Kawayne Asem

Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Joseph

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Anibangel

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

IOAN-FLORIN

Viaje familiar
No le gustó: Limpieza y servicios
Garbage hotel
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Fernando

Se hospedó 5 noches en diciembre de 2023

6/10 Aceptable

Bozena

Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

juan jashim

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Andres

No le gustó: Limpieza y condiciones de la propiedad
Poor cleanliness.
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Lara Lenore

No le gustó: Limpieza y condiciones de la propiedad
Dirty, run down, no towels in room, door hanging off hinges, grimy walls, stained furniture, couch so hard it hurt my butt sitting down, couch "leather" peeling, dirty walls, dirty appliances, light not working in toilet room. The list goes on. Horrid place.
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Sherma

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios
So close to everything. We would definitely stay here again due to acessability to beach shopping foid walkability and free trolley service.
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Cautry

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

PAWEL, Algonquin

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Marie

Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

leslie

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Do not stay in this place under any circumstance. There are active water leaks, mold issues, and poor circulation. The hallways and elevator reek of marijuana. The pool has algea all over it. The doors do not lock. The tvs do not work. The wifi does not work.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Chantelle

Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

leslie

Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Matthew

Viaje de negocios
No le gustó: Servicios y condiciones de la propiedad
Bed and 1/3 towels were clean. There were parts of the floor that were patched together and had a small lip that you could stub your toe walking to the bed. Toilet did not flush and did not see any property management post checkin.
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Paul Henry, CORTLANDT MANOR

No le gustó: Limpieza, servicios, condiciones de la propiedad
The best way to describe this place is as such: It was the good, the bad, and the ugly. • the Good - crickets • the Bad - the place • the Ugly- the place
Se hospedó 4 noches en octubre de 2023

4/10 Malo

Amber

No bed sheets and when asked had to speak to someone through a ring and no one was working to give out sheets
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

daniele

Se hospedó 6 noches en octubre de 2023

8/10 Bueno

nicole

Viaje familiar
Le gustó: Comodidad de las habitaciones
It was okay.
The Mercury Hotel is an old apartment building. The front desk staff were very friendly and helpful. The lobby and hallway downstairs was very nice, clean and lighted. When you get off of the elevator upstairs it is dark and dingy. Our room had a keypad lock with which wouldn’t stay locked a couple times that we left, even after verifying it was locked. The couch in our room was filthy looking. Otherwise the room was nice. Bed was very comfortable. Shower pressure was great and the water was warm. The small refrigerator was perfect for our short stay with a few kitchen items if needed. Very convenient to the beach, restaurants and shopping on Collins. The hotel could definitely use a remodel on the floors near guest rooms.
Street view of hotel
The pool
Our bedroom
Se hospedó 5 noches en octubre de 2023

2/10 Terrible

Michael, Glenside

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
Do not stay here. Filthy hotel. So outdated and dirty stains everywhere inside and outside of the room. Terrible reception area. Bad smell all throughout the hotel. And it always smelled like weed
Se hospedó 3 noches en octubre de 2023