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Opiniones de Hampton Inn by Hilton Minneapolis/Eagan

2.5 out of 5
Hampton Inn by Hilton Minneapolis/Eagan
3000 Eagandale Pl, Eagan, MN

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 614 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 238 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 81 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 37 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 31 de 1001 opiniones" "

9.0/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

María del Rosario

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Clinton Heino, General Manager, el 7 abr. 2024
Hello Maria del Rosario!Thank you so much for the AWESOME 5 star review! WE are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in the area. Hope you have a WONDERFUL week ahead, and thank you again for staying with us!

10/10 Excelente

GILBERTO

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La tranquilidad y el servicio de atencion de la persona de recepcion
Se hospedó 1 noche en noviembre de 2023
Respuesta de Clinton Heino, General Manager, el 27 nov. 2023
Hello Gilberto!Thank you so much for the 5 star review of our hotel! We are so glad to see you enjoyed your stay, and we look forward to seeing you again the next time you're in the area. Hope you have a WONDERFUL holiday season, and thank you again for staying with us!

6/10 Aceptable

Edgar

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Debajo del aire acondicionado entraba aire de la calle
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Lisanlly

Se hospedó 1 noche en enero de 2023
Respuesta de Anastacia - FOM, el 9 mar. 2023
Thank you for your positive review. We do hope you'd stay with us again!

10/10 Excelente

Gustavo Mitchell

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel esta acogedor y ofrecen un desayuno muy bien elaborado. La picsina es pequeña
Se hospedó 2 noches en agosto de 2022
Respuesta de Kaye - DOS, el 24 ago. 2022
Thank you for the positive review and kind words. We do hope you stay with us again!

10/10 Excelente

Jorge Leonardo

Se hospedó 1 noche en mayo de 2022
Respuesta de Kaye - DOS, el 13 may. 2022
Thank you for the positive rating. We do hope you have a great stay!

8/10 Bueno

Alma

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2020
Respuesta de AGM, el 9 nov. 2020
Thank you for staying with us. We will talk with staff and retraining them on improving customer satisfaction.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente atención, check in súper rápido y eficiente!
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Gary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice facility and reasonable priced
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Judy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Clinton Heino, General Manager, el 23 abr. 2024
Hello Judy!Thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your stay with us, and we hope to see you again soon. Have a WONDERFUL rest of the week ahead, and thank you again for staying with us!

10/10 Excelente

Andrew, Ashland

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Proximity to airport and Mall of America was very convenient..
Se hospedó 1 noche en marzo de 2024
Respuesta de Clinton Heino, General Manager, el 17 abr. 2024
Hello Andrew!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in the area. Hope you have a wonderful spring season ahead, and thank you again for staying with us!

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place in safe location for a quick business trip.
Se hospedó 3 noches en abril de 2024
Respuesta de Clinton Heino, General Manager, el 17 abr. 2024
Hello Thomas!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us and our location was just right for you! We look forward to seeing you again the next time you're in the area. Hope you have a wonderful spring season ahead, and thank you again for staying with us!

10/10 Excelente

Rebecca

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel, convenient to interstate. Clean & the beds were VERY comfortable
Se hospedó 1 noche en marzo de 2024
Respuesta de Clinton Heino, General Manager, el 17 abr. 2024
Hi Rebecca!!thank you so much for taking the time to review our hotel! We are so happy to see you enjoyed your stay, and our beds were great for you! We look forward to seeing you again soon. Hope you have a GREAT weekend ahead, and thank you again for staying with us!

8/10 Bueno

Julia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was nice but surprisingly far from the airport and the shuttle only runs until 9 pm so I had to pay $30 to get there.
Se hospedó 1 noche en abril de 2024
Respuesta de Clinton Heino, General Manager, el 17 abr. 2024
Hello Julia!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us overall. We are working towards expanding our shuttle hours soon, so hopefully the next time you're with us, we'll be going as late as you may need. Hope you have a wonderful spring season ahead, and thank you again for staying with us!

10/10 Excelente

kevin

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Clinton Heino, General Manager, el 17 abr. 2024
Hello Kevin!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in the area. Hope you have a wonderful spring season ahead, and thank you again for staying with us!

8/10 Bueno

Raghavendra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Clinton Heino, General Manager, el 17 abr. 2024
Hello Raghavendra!Thank you so much for the 4 star review of our hotel! We are so glad to see you enjoyed your time with us overall, and we hope to see you again the next time you're in town. Have a GREAT rest of the week, and thanks again for staying with us!

10/10 Excelente

joshua

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and helpful
Se hospedó 1 noche en abril de 2024
Respuesta de Greg, el 10 abr. 2024
We're absolutely thrilled to hear that you had a wonderful stay with us! Your satisfaction means the world to us, and we truly value your guest status. We can't wait to welcome you back again in the future! Until then, take care and safe travels!

6/10 Aceptable

Tara

Viaje familiar
I think the property location is great !! Would love to see a jacuzzi and maybe a bigger pool I like that the pool was open till midnight but think maybe they should close it off for kids at 10.
Se hospedó 1 noche en abril de 2024
Respuesta de Clinton Heino, General Manager, el 8 abr. 2024
Hello Tara!Thank you so much for taking the time to review our hotel. We are glad to see you enjoyed your stay overall, and appreciate the feedback regarding the pool area. We hope to see you again the next time you're in the area. Have a GREAT rest of the week ahead, and thank you again for staying with us!

10/10 Excelente

Tia, Kansas City

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy check in. They provide contactless and contact check ins. Free airport shuttle to and from the hotel. Quiet and clean facility.
Se hospedó 1 noche en abril de 2024
Respuesta de Clinton Heino, General Manager, el 7 abr. 2024
Hello Tia!Thank you so much for the AMAZING 5 star review of our hotel! We are so happy to see you enjoyed your time with us and all the hotel has to offer. We hope to see you again soon! Have a GREAT week ahead, and thank you again for staying with us!

8/10 Bueno

Lovely

Viaje de negocios, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice property, Good stay experience Highly recommend
Se hospedó 1 noche en abril de 2024
Respuesta de Clinton Heino, General Manager, el 7 abr. 2024
Hello Lovely!Thank you so much for the 4 star review! WE are so glad to see you enjoyed your stay, and look forward to seeing you again the next time you're in the area. Have an AMAZING week ahead, and thank you again for staying with us!

10/10 Excelente

Janice M

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Conveniently located close to Interstate with easy access to restaurants and convenience stores. Staff were friendly. Rooms clean and comfortable. Very nicely organized layout of hotel with pool, breakfast and sitting area, snack display (quite large). Prices are reasonable. Location to airport, St. Paul downtown, etc. are very convenient.
Se hospedó 1 noche en abril de 2024
Respuesta de Clinton Heino, General Manager, el 7 abr. 2024
Hello Janice M!Thank you so much for the AWESOME 5 star review of our hotel! We are so happy to see you enjoyed your time with us, and we hope to see you again soon! Hope you have a WONDERFUL week ahead, and thank you again for staying with us!

8/10 Bueno

Rachelle La

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Our stay was on a weeknight so it was pretty quiet in the hotel. We had an issue with the key card but the staff made it right quickly. Very appreciated. The pool area was clean with multiple seating options. There were plenty of towels and the chemical smell wasn't overpowering. It would have been nice to have a hot tub and there was no shower for rinsing off after swimming, but we can do that back at the room. The room was clean and we had enough space for 4 people for one night. The fridge had someone else's leftover food in it (gross) and it didn't get or keep our drinks very cold. The bathroom had plenty of towels and all of the usual complimentary items. The beds were ok, just not my mattress preference. The breakfast spread was great with a couple of hot dishes that looked fresh and plenty of grab and go options. The coffee bar was stocked and well utilized. We would stay here again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Clinton Heino, General Manager, el 2 abr. 2024
hello Rachelle La!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your stay overall and everything the hotel had to offer! So sorry about the fridge issue...I have passed along this info to our maintenance and housekeeping teams so we can ensure you and other future guests don't run into the same issue. We do hope to see you again in the future so we can bump that 4 stars to a 5! Hope you have a WONDERFUL spring season ahead, and thank you again for staying with us!

10/10 Excelente

Leah

Se hospedó 1 noche en marzo de 2024
Respuesta de Clinton Heino, General Manager, el 28 mar. 2024
Hi Leah!thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your time with us, and we look forward to seeing you again the next time around. Have a WONDERFUL spring season ahead, and thank you again for staying with us!

6/10 Aceptable

Katy-Jo

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Clean hotel, great breakfast. We booked it because it had a pool for the kids with comfy chairs for the adults to lounge in. However, the pool was cloudy, low on water, and smelled so bad of chlorine our hotel room stank all night too (even after showering).
Se hospedó 1 noche en marzo de 2024
Respuesta de Greg, el 28 mar. 2024
We extend our sincerest apologies for any inconvenience you experienced regarding the condition of your room and the pool during your recent stay. Please know that addressing these issues is our top priority, and we are actively working to rectify them.Your feedback is incredibly valuable to us as it helps us improve our services and ensure that all our guests have a pleasant experience. Rest assured, your concerns have been noted, and we are taking steps to prevent such occurrences in the future.Your comfort and satisfaction are of utmost importance to us, and we genuinely appreciate your understanding and patience as we strive to make things right. Should you have any further concerns or require assistance, please do not hesitate to reach out to our team.Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back soon and provide you with the exceptional experience you deserve.

6/10 Aceptable

Jason

Se hospedó 1 noche en marzo de 2024
Respuesta de Clinton Heino, General Manager, el 17 abr. 2024
Hello Jason!Thank you so much for taking the time to review our hotel. We are so sorry to see we didn't quite meet what you were looking for. We'd love to know what we could do different the next time to get that 4 or 5 star rating instead. Please reach out when you have a chance so we can discuss what we could have done better. Hope you have a WONDERFUL rest of April, and I look forward to hearing from you soon!

10/10 Excelente

Sherriann, Fort Lauderdale

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Clinton Heino, General Manager, el 2 abr. 2024
Hello Sherriann!Thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your stay, and we look forward to seeing you again soon. Have a WONDERFUL rest of the week ahead, and thank you again for staying with us!

8/10 Bueno

Agnes

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Greg, el 27 mar. 2024
Thank you for your feedback!

10/10 Excelente

Alissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Greg, el 27 mar. 2024
We're absolutely thrilled to hear that you had a wonderful stay with us! Your satisfaction means the world to us, and we truly value your guest status. We can't wait to welcome you back again in the future! Until then, take care and safe travels!

10/10 Excelente

Thomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was awesome, very helpful. Airport shuttle driver was great. Will definitely stay there again when we need to fly out of msp.
Se hospedó 1 noche en marzo de 2024
Respuesta de Greg, el 25 mar. 2024
We're absolutely thrilled to hear that you had a wonderful stay with us! Your satisfaction means the world to us, and we truly value your guest status. We can't wait to welcome you back again in the future! Until then, take care and safe travels!

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hampton Inn never disappoints.
Se hospedó 2 noches en marzo de 2024
Respuesta de Greg, el 25 mar. 2024
We're absolutely thrilled to hear that you had a wonderful stay with us! Your satisfaction means the world to us, and we truly value your guest status. We can't wait to welcome you back again in the future! Until then, take care and safe travels!

8/10 Bueno

Gerilyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Clinton Heino, General Manager, el 25 mar. 2024
Hello Gerilyn!Thank you so much for the 4 star review of our hotel! We are glad to see you enjoyed your stay with us overall, and we hope to see you again the next time you're in the area, so we can get a 5 out 5 the next time. Have a WONDERFUL spring season ahead, and thank you again for staying with us!

10/10 Excelente

Carolyn M.

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Clinton Heino, General Manager, el 19 mar. 2024
Hello Carolyn!Thank you so much for the 5 star review of our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in town. Hope you have a wonderful spring, and thank you again for staying with us!

6/10 Aceptable

Aaliyah

Se hospedó 2 noches en marzo de 2024
Respuesta de Clinton Heino, General Manager, el 4 abr. 2024
Hello Aaliyah!Thank you so much for taking the time to review our hotel! We are so sorry to see things didn't quite go as you expected, and we'd love to know what we can do next time to ensure a 5 out 5 star rating! Please reach out to us to discuss any issues you ran into during your stay. Hope you have a WONDERFUL weekend ahead, and thank you again for staying with us!

8/10 Bueno

Ronald P

Se hospedó 1 noche en marzo de 2024
Respuesta de Clinton Heino, General Manager, el 31 mar. 2024
Hello Ronald!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us overall, and we hope to see you again the next time you're in the area. HAve a WONDERFUL week ahead, and thank you again for staying with us!

10/10 Excelente

Amado III, Dauphin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like the place with free airport shuttle service. Great place to stay. Will highly recommend.
Se hospedó 1 noche en marzo de 2024
Respuesta de Clinton Heino, General manager, el 10 mar. 2024
Hello Amado!thank you so much for the 5 star review! We are so glad to see you enjoyed your stay with us and all our hotel has to offer! We look forward to seeing you again the next time you're in the area. Hope you have a wonderful rest of the month, and thank you again for staying with us!

10/10 Excelente

Monica, Grinnell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Always reliably clean and comfortable.
Se hospedó 1 noche en marzo de 2024
Respuesta de Clinton Heino, General Manager, el 10 mar. 2024
Hello Monica!Thank you so much for the 5 star review! We are so glad to see you enjoyed your stay and the cleanliness our team provides. I will make sure to pass along your kudos to the housekeeping team. Hope you have an AMAZING rest of the month, and thank you again for staying with us!

10/10 Excelente

noelle

Le gustó: Limpieza y servicios
From the minute you walk in it feels homey and spotless. Our go to whenever we are in the cities.
Se hospedó 1 noche en marzo de 2024
Respuesta de Grteg, el 9 mar. 2024
Thank you very much for taking the time to share your feedback with us. Your satisfaction as our guest is of utmost importance to us, and we truly appreciate your kind words. Knowing that you enjoyed your stay is incredibly encouraging for our team.We strive to provide exceptional experiences for all our guests, and we are delighted to hear that we succeeded in making your visit memorable. Your support means a lot to us, and we would be honored to welcome you back in the future.

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Clinton Heino, General Manager, el 6 mar. 2024
Hello Elizabeth!Thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in town. Hope you have a WONDERFUL spring ahead, and thank you again for staying with us!

8/10 Bueno

Ashley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property was clean and comfortable! The pillows were not great and the room was on the smaller side, but it’s very affordable and clean!
Se hospedó 2 noches en febrero de 2024
Respuesta de Clinton Heino, General Manager, el 3 mar. 2024
Hello Ashley!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us overall, and we look forward to seeing you again the next time you're in the area. Have a GREAT week ahead, and thanks again for staying with us!

8/10 Bueno

Joel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was clean and the staff was friendly. Comfortable beds. Basic breakfast, not great but it was ok. Coffee was ok.
Se hospedó 1 noche en marzo de 2024
Respuesta de Clinton Heino, General Manager, el 3 mar. 2024
Hi Joel!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us overall, and we look forward to seeing you again the next time you're in the area. Have a GREAT week ahead, and thanks again for staying with us!

10/10 Excelente

Amanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Clinton Heino, General Manager, el 24 feb. 2024
Hello Amanda!Thank you so much for the 5 star review of our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again soon. Hope you have a GREAT rest of the weekend, and thanks again for staying with us!

10/10 Excelente

Leslie

Se hospedó 1 noche en febrero de 2024
Respuesta de Clinton Heino, General Manager, el 20 mar. 2024
Hello Leslie!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your stay with us, and we look forward to seeing you again the next time you're in town. Have a wonderful rest of the week, and thank you again for staying with us!

8/10 Bueno

Tracey

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location is good, rooms are clean and modern. The wifi didn’t work the first day and part of the second day of our trip.
Se hospedó 2 noches en febrero de 2024
Respuesta de Clinton Heino, General Manager, el 21 feb. 2024
Hello Tracey!thank you so much for taking the time to review our hotel! We are so sorry about the wifi. A new equipment piece we got earlier in the week unfortunately wasn't set up right by the installation folks. It was very frustrating for us as well trying to get everything back up and running properly. It has been resolved and everything is back up and running as normal. We do hope to see you again the next time you're in the area. Hope you have a wonderful rest of the week, and thank you again for staying with us!

6/10 Aceptable

Carlisle

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
Airport shuttle runs to 9pm only, we arrived on our flight at 915pm and had to take a $50 Uber to the hotel. The airport shuttle and good price was the main reason I chose this hotel - having to take an Uber made it more expensive hotels in the area. Would not stay here again if needing and airport transfer- shuttle times need to be posted on the website. No microwave in room but one was available in the lobby. Hot breakfast was good.
Se hospedó 1 noche en febrero de 2024
Respuesta de Clinton Heino, General Manager, el 18 feb. 2024
Hello Carlisle!Thank you so much for taking the time to review our hotel. We are so sorry to see the shuttle services weren't quite what you were looking for. Our hours are actually posted under the parking and transporation section on the hotel's site on Expedia. We run daily from 4:30 a.m. til 9 p.m. We are trying to work on getting to expand those hours and hopefully will have something in place soon. Hope you have a great week ahead, and thank you again for staying with us!

10/10 Excelente

Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a nice hotel with comfortable rooms. It is in a convenient and easy to get to, but outside the busiest areas of the twin cities.
Se hospedó 1 noche en febrero de 2024
Respuesta de Clinton Heino, General Manager, el 18 feb. 2024
Hello Andrew!Thank you so much for the awesome 5 star review of our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again soon! Hope you have a WONDERFUL rest of the winter season, and thank you again for staying with us!

10/10 Excelente

Nancy

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice staff and quiet surroundings.
Se hospedó 1 noche en febrero de 2024
Respuesta de Clinton Heino, General Manager, el 15 feb. 2024
Hello Nancy!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in the area. I will make sure to pass along your kudos to the team. Hope you have a wonderful rest of your February, and thank you again for staying with us!

10/10 Excelente

Merrill

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect setup for us
Se hospedó 1 noche en febrero de 2024
Respuesta de Clinton Heino, General Manager, el 7 feb. 2024
Hello Merrill!Thank you so much for the AWESOME 5 star review! We are so glad to see you enjoyed your stay and we were perfect for what you needed! We look forward to seeing you again soon. Have a WONDERFUL rest of the week, and thank you again for staying with us!

10/10 Excelente

Sondra

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was AMAZING! Free shuttle to Mall of America and the airport. We had a really early flight before breakfast would start so they offered a form to complete for a “go bag”.
Se hospedó 1 noche en enero de 2024
Respuesta de Greg, el 3 feb. 2024
Thank you very much for your feedback. Your guest status is important to us! It is always encouraging when a guest reports that they enjoyed their stay. It is our hope that you choose us in your future travel plans!

10/10 Excelente

Darryl

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Park sleep fly was very convenient
Se hospedó 1 noche en enero de 2024
Respuesta de Greg, el 1 feb. 2024
Thank you very much for your feedback. Your guest status is important to us! It is our hope that you choose us for your hotel accommodations when in the area in the future!

2/10 Terrible

Bobbi

We didn’t end up staying because they said we could not park our vehicle there. It’s not allowed through Expedia.
Se hospedó 1 noche en enero de 2024
Respuesta de Greg, el 30 ene. 2024
We sincerely apologize for any inconvenience caused regarding your request for extended parking during your recent stay with us. While we strive to accommodate our guests' needs to the best of our ability, regrettably, there are occasions when we may not have the available space for long-term parking.In such situations, we always aim to provide alternative solutions and options to our guests. As a gesture of our commitment to your satisfaction, we have issued a full refund for your stay. We understand the importance of reliable parking arrangements, and we regret any disappointment this may have caused.Please accept our most sincere apologies for any inconvenience experienced. Should you require any further assistance or have any questions, please don't hesitate to reach out to us. We are here to help make your experience as smooth and enjoyable as possible.