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Opiniones de Nairobi Transit Hotel

3.5 out of 5
Nairobi Transit Hotel
Limuru Road, Box 29375-00100, Nairobi

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 13 de 110 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 37 de 110 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 38 de 110 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 15 de 110 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 7 de 110 opiniones" "

7.4/10

Limpieza

8.0/10

Servicio y personal

9.0/10

Servicios

6.8/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Fernando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Affordable, but not in the center
The room is not excellent, but is OK taking into account the price. Breakfast good. The hotel is not located in the center, but in a district with, let's say, local atmosphere. Any way, is only a short taxi ride to the center.

2/10 Terrible

VINCENT A, Brooklyn, NY 11236, USA

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not right for people life style
Se hospedó 14 noches en marzo de 2024

10/10 Excelente

ISAAC AKWASI MINTAH

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Pamela

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
The Narobi Transit Hotel is quite nice for the price. The room is simple but clean. I you are American, think "Motel 6." Be aware that it is not near the airport. It is a good 30 minute drive. They can send a driver for USD 20 or KS2500.
Se hospedó 1 noche en abril de 2023
Respuesta de Valentine, Front Office, el 26 may. 2023
Thanks Pamela for choosing to stay with us. We are looking forward to seeing you again. Also, we will have the drivers give a good discount next time you come. See you!!!

8/10 Bueno

Sylvia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent.
On the first day of our stay, we had some issues but they were fixed the next day, staffs were helpful and we decided to extend our stay. Thanks.
Se hospedó 1 noche en enero de 2021
Respuesta de Transit Hotel Team, el 2 mar. 2021
Thanks for the feedback Syliva. We are glad you enjoyed your stay at Nairobi Transit Hotel and look forward to hosting you again soon!

4/10 Malo

Vuyile

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Was there for one night and slept quite well.
Se hospedó 1 noche en marzo de 2019

10/10 Excelente

Leonard, Lancaster, PA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel and staff were excellent. Security was excellent. However, the surrounding neighborhood was not very nice.
Se hospedó 14 noches en noviembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel is basic but it is clean, it has satellite tv, free in room WiFi. It is close enough to Nairobi city centre. It is a good hotel for the money.
Se hospedó 14 noches en mayo de 2018

2/10 Terrible

Kris, Sydney, Australia

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Disappointing hotel overnight transit
No free wifi as advertised & shuttle ride round trip should have been $25US - there was no such thing I paid to & from $50US. I paid $73.00 & it was only 55000 Tz shillings - so will not recommend to anyone - it was also around an hour from airport. Unsatisfied customer.
Se hospedó 1 noche en agosto de 2017
Respuesta de Operations Manager, el 1 sept. 2017
Dear Kris Hamilton, Firstly, my sincere apologies that we did not manage to meet your expectations as stated by your overall experience. We have noted your comments regarding the free WiFi with great concern.Kindly note that the hotel has WiFi access in all rooms,we however do emphasize that this may not have worked during your stay and we will look into resolving any network issues in all the rooms. Please note that the hotels normal charges for a one way trip to or from the airport is $25.We apologise if there was any miscommunication on the total price for the round trip. I do sincerely hope that we can host you in the near future as we strive to improve our service standards from our past experiences. Kind regards, Kenneth Waweru Operations Manager

4/10 Malo

Ash, South Africa

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Probably more of a 2* hotel
The hotel was rated higher, but I thought it was in the 2-star category. Dirty walls in the lobby and hallways, curtains and towels stained in the rooms etc... and small cockroaches in the rooms. The sheets were clean though, and for that I was appreciative. But the hotel needs to be better managed overall and be prepared for some surprises in terms of quality lapses

6/10 Aceptable

Margaret, Edmonton

No le gustó: Servicio y personal
Adequate hotel
This is an e adequate hotel for the price; located on a noisy street.

6/10 Aceptable

Al, Botswana

Le gustó: Limpieza y condiciones de la propiedad
Nairobi accommodation.
A hotel near the airport with some activities near it :- Museum excellent. food market good too. It is in a noisy neighborhood and taxi from and to airport is costly. Good view opportunity but only public transport station and street vendors meet the eye.

6/10 Aceptable

yolanda, nederland

Le gustó: Servicio y personal y condiciones de la propiedad
Leuk hotel stad nairobi
Hotel dicht bij het centrum en de weg naar vliegveld. Ligt aan de voorkant aan een drukke weg en aan de achterkant aan een drukke wijk met plaatselijke markt. Niet echt een omgeving om doorheen te lopen. Kamers wat verouderd, goed bed. Lekkere douche. Zeer vriendelijk personeel waarvoor geen vraag teveel was. Elke dag schone handdoeken. werd goed schoongemaakt en gedweild. Ontbijt was voldoende en we hebben ook goed gedineerd.

6/10 Aceptable

Cliente verificado

Sehr freundliche und menschliche Kontakte.
Bei Reisebestellung ich wollte Raucherfreizimmer haben. Leider erste Tag ich Raucher bekommen. Nach der Beschwerde bei der Expedia der Hoteldirektor hat Persönlich diese Problem gelöst. Internet war sehr schwach. Ich ganze Tag außer Hotel. Am Abends ich könnte nicht richtig WhatsApp senden. Ich sollte mehrere versuche machen.. Sie haben Zimmer gewechselt. Aber leider es funktionierte nicht.

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Old facility. Hot water didn't work. Power goes out. Dirty towels.

4/10 Malo

Stéphane, Lorient

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Une nuit pas plus...
Heures de pointe à éviter si on ne veut pas voir les 20min en taxi se transformer en 2h30. Hôtel pour une nuit, mais pas plus.. Et encore ! Pas de moustiquaire, pas de ventilation, pas de clim dans la chambre. Salle de bain vétuste avec un aspect salle. Si vous demandez un réveil matin dans la nuit, programmez néanmoins votre réveil : il vous sera utile pour réveiller celle qui doit le faire ! Restaurant : attention à la qualité de certains plats (bœuf). Seul point positif, le personnel d'accueil à la réception et le personnel de service au restaurant très accueillant et très attentif.

8/10 Bueno

Bjorn Tore, Fredrikstad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bra standard for Nairobi-overnatting
Veldig bra standard i forhold til pris - sentralt beliggende, hyggelig betjening, grei stanard på restaurant.

2/10 Terrible

Carina, London

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dingy and dirty
I read the reviews for this hotel and thought it sounded like the perfect hotel for just one night. I was wrong. We got there and one person in our group had to change rooms 3 times before they found one with clean sheets. Our room had no pillows nor sheets when we got there, that we had to ask for. Shower was dirty so we didn't feel like showering in the morning, plus the night before I had the conditioner stolen from my room whilst we were having dinner. There is a tv but no remote and only one channel was working. Hotel is dirty and not modern at all.
Respuesta de NTH Management, el 31 ene. 2015
We are disappointed that you did not enjoy your stay at Nairobi Transit Hotel. We maintain high standards at Nairobi Transit Hotel and we take standards of cleanliness extremely seriously. All rooms (including linen) are cleaned thoroughly before they are made available to guests. Some provisions such as mosquito nets and extra pillows are provided to guests upon request. Thank you for your review and we will look into the issues raised as we continue to improve our services.

2/10 Terrible

Carina, London

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Glad it was just one night
Dirty dirty dirty. The hotel is not modern at all and it is dirty and worn down. Our bed had no beddings when we got there and our friend had to change rooms three times before they found a bed with no blood on the sheets. We were a group of 17 and no one had a shower in the morning due to the fact that the showers were rank. Staff is friendly though.

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

6/10 Aceptable

Marius, Norway

Le gustó: Servicio y personal y comodidad de las habitaciones
Okay place for a couple of nights in Nairobi
We stayed at Nairobi Transit for a couple of days in Nairobi before heading for a safari. While not being anything to write home about, the staff were nice and rooms decent-ish. The rooms could have been cleaner, and though we went for a walk around the local stall filled streets and even hit a very local pub for a luke warm beer, I wouldn't go to this hotel neither for enjoying the hotel, nor the area. We spent our days mostly in the Karen district, which was okay to get to, but we did hit some traffic. The dinner at the Transit was probably our low point, cheap, but forgettable.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good for a short stay
The Hotel staff was very helpful to us and we enjoyed our short stay in Nairobi. The Hotel is located a short walk away from the National Museum, a worthwhile place to visit. We asked the front desk about walking there, and they told us it was not safe and arranged for a younger brother to walk with us. He took us to the museum then by bus to the central business district. It was a very pleasant day experiencing the city. Then we took the short walk together from the Central Business District to our hotel. We would recommend this hotel to travelers. Everything was clean. The internet worked well. The restaurant had a good breakfast and dinner.

4/10 Malo

w

No le gustó: Comodidad de las habitaciones
Good for a night or two on a budget
Not so bad neither good. Just enough to spend a night on a budget

4/10 Malo

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice property, but in very unsafe area. No restaurant or fast food options other then on-site bar
Respuesta de NTH Management, el 30 may. 2015
The Nairobi Transit Hotel has security officers on site to ensure the safety of our guests at all times. CCTV is also in use throughout the premises to further ensure the safety of our guests. We also have an onsite bar and a restaurant which provides a range of both African and European meal options.

4/10 Malo

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice property, but in very unsafe area. No restaurant or fast food options other then on-site bar
Respuesta de NTH Management, el 30 may. 2015
The Nairobi Transit Hotel has security officers on site to ensure the safety of our guests at all times. CCTV is also in use throughout the premises to further ensure the safety of our guests. We also have an onsite bar and a restaurant which provides a range of both African and European meal options.

8/10 Bueno

Togbe, Bayern

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Alles ok
Es war ein schöner Aufenthalt bei angenehmen Wetter

6/10 Aceptable

kim lanxe, mombasa

Le gustó: Limpieza
general good to price. food in restaurant is good. breakfast very good. Very good room cleaning. negativ : the elevator does not work and to stay on the 4th floor was pretty exhausting after 3 days of golf from dawn to dusk.

6/10 Aceptable

Ray, Blaine, WA

No le gustó: Servicio y personal y condiciones de la propiedad
Not what I expected
The price is good however it is probably so because this hotel is NOT in central Nairobi. It is at least a mile walk to there (minimum 15 minutes with a brisk pace) with the way through a gauntlet /wall of people at most times of the day over a path strewn with litter. The surrounding area too is litter strewn. Staying at this hotel is staying among the local people and if you don't want that you don't want this hotel. (I write that because many who travel want anything but a cultural immersion). There is no obvious or well seen sign at or directing to or announcing the hotel (even though the picture on Expedia showed one). Getting there required my taxi driver to ask for directions several times in the surrounding neighborhood as no one seemed to know of the facility. I write taxi driver because my transfer to the hotel (and arranged by the hotel) did not show up at the airport. After an hour long wait I got a taxi, and that was an event in itself. When I got to the hotel the response after reporting no transfer showed up was, "Well you made it." There really is nothing immediately surrounding the hotel in the way of places to eat. The food at the hotel was at best dinner quality- not that I expected top restaurant quality. Best description of the facility would be a high end hostel where you don't share sleeping quarters. Do not expect more. Overall not a place I'd stay with a visit to Nairobi again, primarily due to location.
Respuesta de NTH Management, el 8 nov. 2014
Nairobi Transit Hotel prides itself on providing a clean three star environment for its guests and we are disappointed that you do not feel our services reflect this and that you were unhappy with the location of the Hotel. We host a range of local and international guests and we work hard to meet all of their needs and so we are grateful for your feedback concerning signage and food quality in our restaurant. Whilst we do not advertise ourselves to offer a ‘top’ restaurant, our chefs pride themselves on providing a variety of good flavoursome meals. We want all guests to enjoy their stay with us and as such, we shall consider what improvements we can make in these areas. Finally, we apologise for the poor service you received from our Front Office Receptionists, who are tasked with providing excellent customer service. We have addressed your complaint with the team and provided further training on communication to avoid this happening again.

2/10 Terrible

Kathy, Florida

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Poor security. Sliding doors to outside had no locks.
Respuesta de NTH Management, el 12 jul. 2014
We take security extremely seriously at Nairobi Transit Hotel and there are measures in place (including CCTV and round-the-clock security guards) to provide for guests safety at all times. All of our staff, including those specifically designated to monitor security are trained to be alert and vigilant and promote guest safety and security at all times.

6/10 Aceptable

PROF AJIKE, KADUNA, NIGERIA

No le gustó: Comodidad de las habitaciones
EASILY ACCESSIBLE
OKAY, BUT NO AC, NO FAN IN THE ROOM, NO WINDOW EXCEPT A DOOR LEADING TO THE BALCONY. MOSQUITOES IN THE ROOM HAD TO REQUEST FOR A FAN AND A MOSQUITO NET.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza

10/10 Excelente

MARTINA TREFOLONI, FLORENCE ITALY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
good hotel good staff
We spent only 1 night but we were very satisfiied for the service and the room. Very nice staff, especially the front desk. We had a problem with our rented car and they were very helpful and patient. Thank you

6/10 Aceptable

Jonathan

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Good location
Got what I've payed for and actually it was quite a large room. Telephone was broken and breakfast could have been better but OK, all in all.

4/10 Malo

A and L England, England

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Friendly staff but dingy hotel
For this price I would expect something a bit better quality - a bit dingy tacky no mosquito net we laughed at breakfast because it was so poor. Breakfast buffet was toast and butter.
Respuesta de NTH Management, el 12 jul. 2014
We are sorry that you were unsatisfied with certain aspects of the Hotel. We do provide mosquito nets on request and our breakfast is a lot more than toast and butter. We provide self service for hot drinks and toast during breakfast; all other items are available on order as per the norm (at no extra cost) according to your preferences including fruits, juices, cereals as well as a hot cooked breakfast.

2/10 Terrible

Dan, Sydney

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Terrible
I booked this hotel for free in room wifi. The receptionist gave me the password but didn't tell me it wasn't working. So after half an hour of attempting to get online I call reception from my room and she tells them tellse there is no wifi and won't be fixed till next day! So I decide to have a shower. There is no cold water. I am told to press a button on wall? There are 10 buttons I hit them all.. No hot water . I have a cold shower. Room is very basic. TV didn't work and didn't fit In socket on wall. Beds are very uncomfortable and directly outside was a noisy busy street. Breakfast is hard boiled eggs and pancakes and coffee is very bad. Don't bother with this place unless it is an emergency!
Respuesta de NTH Management, el 12 jul. 2014
It is unfortunate that you experienced problems with the WIFI and TV connection during your stay at Nairobi Transit Hotel. We have since addressed these problems as well as the lack of communication you received from our Front Office Receptionists. In relation to the other issues you mention, all our rooms have standard hot showers which are operated via a heater switch just outside the bathroom; and we do offer a range of food items during breakfast which are ordered via our waiting staff. We work hard to meet our guests’ needs and listen to and act on your feedback so we do hope you will consider staying with us again in the future.

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal y condiciones de la propiedad
advoid
It is said a Crocodile smiles before it bites you , in this case its a Hotel. The staff are very friendly, but also skilled in the art of padlock picking. To return to your room and find that your bags have been tamped with and searched is not pleasant My advice is don’t stay here if you do make sure your room is not cleaned. The security cameras are an asset but not any use of evidence not followed up. After my bitter and very costly experience. I hope that all booking companies remove this hotel from their sites asap
Respuesta de NTH Management, el 12 jul. 2014
We sincerely regret this occurrence and apologise for your loss. Whilst this incident is uncommon, we assure you that we do take such matters extremely seriously and we have taken steps to prevent this happening again. Nairobi Transit Hotel does not tolerate theft of any kind and any employee found guilty of misconduct is dealt with accordingly.

6/10 Aceptable

Derek, Ireland

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Had a pleasant stay in this basic hotel..staff are very pleasant and helpful. No a/c or mosquito net in room but got net and fan when I asked. On 30min to Jomo airport..location ok during day, dodgy at night..

6/10 Aceptable

Ulrika, Sverige

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Enkelt hotell
Hotellet passar om man behöver tak över huvudet en natt men inte något ställe man vill stanna på. Överraskande god mat i restaurangen men frukosten var mycket påver.

6/10 Aceptable

Roland, Lagos Nigeria

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
Good
Good hotel except for its location and surrondings

4/10 Malo

Marcelo, Seychelles

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Old and uncomfortable hotel
We did not enjoy our stay. You dont feel good at your room and we could not sleep all night due to the mosquitos and noise on the street.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
I had a pleasent experience and a nice stay.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Centrally located with very helpful staff
The hotel is in a good, central location and one of the more reasonably priced hotels in Nairobi. The staff was very friendly and helpful. I crashed after a long flight and slept for 12-hours. I would certainly stay here again.

8/10 Bueno

Brewbottle, Bristol

Le gustó: Limpieza y servicio y personal
ok service
Basic but acceptable. Freindly staff. Chnaged our room from double to twin with no fuss. Location ok but needs a taxi to cbd and make sure you agree a sensible fare first

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

6/10 Aceptable

Jackie, San Francisco, CA

Le gustó: Servicio y personal
One night stay before going to Masai Mara
We stayed at the Nairobi Transit Hotel for one night prior to going to the Masai Mara. It was convenient in location, not far from the airport. The hotel staff was friendly enough. The bedroom was clean, with enough space to store our luggage. The bed and room were comfortable enough. The bathroom was a bit dingy and dirty. There is free wifi, another bonus to this hotel. The breakfast was pretty good - we got eggs and sausage with coffee or tea. You also have the option of ordering pancakes. Our friends left some baggage at the hotel for free to store while at safari. Overall, you get what you pay for and it is a convenient, affordable place to stay if you're spending a short time in Nairobi.

4/10 Malo

De Boer, Bloemendaal

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hebben twee weken van tevoren de datum 1 dag verschoven, dit leidde tot grote extra-kosten. Begrijp ik niet. Vind dat het hotel toe is aan een grote onderhoudsbeurt.Het maakt een groezelige indruk.De WC-stortbak liep eindeloos door (rm 407). Er was geen extra deken in de kast, wel een Bijbel, maar daar word ik niet warm van. De gangen waren het netst van alle hoteldelen. De bedden zijn goed, lekker stug. We waren voor het ontbijt alweer vertrokken.

6/10 Aceptable

RON, Poole UK

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
basic hotel handy for transport
We wanted a cheap hotel for one night which was fairly near to the airport. This hotel met those requirements . We were pleasantly surprised at the standard and cleanliness of this hotel. Also the staff were very friendly and helpful. Would recommend it for a short stopover if you need a good cheap hotel near to the airport. It is also very close to the bus station. The only negatives were no hot water for the washbasin, but the shower was O.K.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and central.
Friendly efficient staff, clean hotel throughout. A good base for post flight travel rest/centrally located if you feel the need. Restaurant serves pleasing food as not much else close by. We walked into city markets but recommend only if you are prepared for the streets of Nairobi and local neighbourhood .

6/10 Aceptable

John, Uk

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good value
We enjoyed our two night at the hotel. Very clean and friendly staff. A little bit out of the city but the hotel itself was great

10/10 Excelente

Mark, Washington DC

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pretty happy
This was a great hotel for the price! We were stranded in the area due to an issue at the airport and found this hotel randomly online. It is a smaller hotel but the rooms were perfectly comfortable and very clean! The staff checking us in was extremely helpful and took us to our rooms to make sure everything was good and efficient. They even changed our room for no extra cost when we realized the wifi wasn't strong in our original room. The restaurant on the location was very casual but very good. We missed dinner one night but still was able to get some chapati's and tea from the chef. Overall, the price paid was worth the experience! We stayed at a supposedly 5 star hotel a couple of miles away the previous night and the transit hotel was far nice than that hotel! We were happy with our stay!