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Opiniones de Best Western Plus Music Row

3.5 out of 5
Best Western Plus Music Row
1407 Division Street, Nashville, TN

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 1221 de 1963 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 475 de 1963 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 138 de 1963 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 61 de 1963 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 68 de 1963 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Addiel

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relation Management, el 6 feb. 2024
Hi Addiel,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

10/10 Excelente

Carlos, Miami

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relation Management, el 29 dic. 2023
Hi Carlos,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.

10/10 Excelente

Viviana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relation Management, el 28 nov. 2023
Hi Viviana,We value our customers' feedback, and we're thrilled to hear that we've succeeded in meeting your expectations. From all of us here, thank you for rating us perfectly and choosing us. We'll continue to offer the best service and eagerly await your next visit.

10/10 Excelente

Manuel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bien servicio bueno muy buen lugar para pasar la noche
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Relation Management, el 18 sept. 2023
Hi Manuel,Thank you for your wonderful feedback! We are absolutely thrilled to hear that you had such a positive experience during your stay with us. It's our goal to provide exceptional service and a comfortable environment for our guests, and we're delighted to know that you found everything to be very good. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excelente

Velkyta

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me encanto todo muy limpio
Se hospedó 1 noche en junio de 2023
Respuesta de Guest Relation Management, el 7 jun. 2023
Hi Velkyta,Maintaining a high level of cleanliness is a top priority for us, and we're glad that it met your expectations. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future for another exceptional stay.

8/10 Bueno

fabiola

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2022
Respuesta de Manager, el 11 nov. 2023
Hello fabiola,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that you had an overall pleasant experience with us. We apologize for any inconvenience you may have encountered during your stay and encourage you to reach out to our management team directly to discuss your concerns further. We value your feedback and strive to continuously improve our services.

8/10 Bueno

Victor M.

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Visita a Nashville
Estancia cómoda, con un servicio impersonal en una ubicación que parecía mas céntrica de lo que resulto.
Se hospedó 1 noche en junio de 2021
Respuesta de Thank you for choosing to stay at our property. , el 14 jun. 2021
Thank you for choosing to stay at our property.

10/10 Excelente

Jessica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property and free breakfast were great. No complaints about the stay.
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relation Management, el 27 mar. 2024
Hi Jessica,Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you enjoyed your experience at our property and that you found our complimentary breakfast to be great. Providing a comfortable and enjoyable experience for our guests, including offering a delicious breakfast, is our top priority, and we're thrilled that we met your expectations in this regard. We look forward to welcoming you back for another great experience in the future.

8/10 Bueno

Wayne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relation Management, el 26 mar. 2024
Hi Wayne,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excelente

Carol

Viaje en pareja
Great location, very friendly and helpful staff! I would definitely stay there again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Management, el 26 mar. 2024
Hi Carol,Thank you so much for your wonderful feedback! We're delighted to hear that you had a great experience during your stay with us. We're thrilled that you found our location convenient and that our staff were friendly and helpful. Providing exceptional service to our guests is our top priority, and we're delighted that we succeeded in making your stay memorable. We're grateful for your kind words and for choosing to stay with us. We can't wait to welcome you back for another fantastic stay in the future!

10/10 Excelente

Nancy, Madison

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff, great location, beds were really comfy, breakfast was great and the massage chairs were an extra treat.
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relation Management, el 26 mar. 2024
Hi Nancy,Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience during your stay with us. We're delighted that you found our staff to be friendly, our location convenient, and our beds comfortable. Providing exceptional service and amenities to our guests is our top priority, and we're glad that we succeeded in making your stay enjoyable. We're also pleased to hear that you enjoyed our breakfast offerings and that the massage chairs were an extra treat for you. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future!

10/10 Excelente

Kathleen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome motel! Soft towels, super comfortable beds, and modern vibe.
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 24 mar. 2024
Hello Kathleen,We're delighted to hear you enjoyed our soft towels, comfortable beds, and modern vibe during your stay. Your positive feedback is truly appreciated, and we hope to welcome you back again in the future.

10/10 Excelente

D

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Manager, el 24 mar. 2024
Hello D,We are delighted to hear that you had a pleasant stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

6/10 Aceptable

Diana

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Beds were terrible
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Management, el 22 mar. 2024
Hi Diana,Thank you for your feedback regarding your recent stay at our hotel. Please know that your feedback is valuable to us, and we will address this issue with our management team to investigate and make necessary improvements to ensure that our guests have a comfortable stay. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excelente

Marilyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is so close to walking to music row
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Management, el 20 mar. 2024
Hi Marilyn,Thank you for your feedback! We're delighted to hear that you found our hotel to be in a good location. We understand the importance of convenience and accessibility for our guests, and we're pleased that our location met your needs. We appreciate your business and hope to have the pleasure of serving you again soon.

6/10 Aceptable

Donnie

Viaje de negocios, Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
The beds suck !! There to hard
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Management, el 19 mar. 2024
Hi Donnie,Thank you for your feedback regarding your recent stay at our hotel. Your comments are valuable to us, and we will take them into consideration as we strive to improve our accommodations for future guests. Please know that your comfort is our priority, and we will explore options to address the issue with the beds to ensure a more enjoyable stay for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excelente

Crystal

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice, close to Broadway and other fun areas like Gulch. Breakfast provided and was good
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Management, el 19 mar. 2024
Hi Crystal,Thank you for your wonderful feedback! We're delighted to hear that you had a very nice stay with us and enjoyed our convenient location close to Broadway and the Gulch. Providing easy access to nearby attractions is one of our priorities, and we're thrilled that you found it convenient. We're also glad to hear that you enjoyed our breakfast offerings. Ensuring a satisfying dining experience for our guests is important to us, and we're pleased that you found it to be good. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excelente

Stephanie

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The property was immaculate, the room was very tastefully decorated, and the rooms were quiet except for the tenant above us was very loud and I could hear them up and down all night and in the bathroom.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

TTv_

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel, sucks to pay for parking though
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Management, el 19 mar. 2024
Hi TTv_,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel nice. Providing a comfortable and welcoming experience for our guests is our top priority, and we're delighted that we succeeded in making your stay enjoyable. We understand that parking fees can be frustrating for our guests, and we appreciate your feedback on this matter. We strive to offer competitive rates while also ensuring the security and availability of parking spaces for our guests. Your comments will be taken into consideration as we review our parking policies. We value your business and hope to have the opportunity to welcome you back for another enjoyable stay.

8/10 Bueno

Debra

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the breakfast
Se hospedó 5 noches en marzo de 2024
Respuesta de Manager, el 20 mar. 2024
Hello Debra,We are delighted to hear that you enjoyed our breakfast offerings during your stay. Your positive feedback is greatly appreciated and we hope to welcome you back again soon for another pleasant experience.

10/10 Excelente

Carol, Corning

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 19 mar. 2024
Hello Carol,Thank you for sharing the wonderful 5 rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

2/10 Terrible

Elaine

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I would like my money back. I did not stayed there as it was so stinky and other guest were changing their stay as well. The smell was so intoxicating!
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 17 mar. 2024
Hello Elaine,We regret to hear about the odor concern you experienced during your potential stay with us. Your feedback is valuable, and we encourage guests to reach out to management directly to address any issues during their visit. We appreciate you bringing this to our attention for further review.

10/10 Excelente

Nicholas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 17 mar. 2024
Hello Nicholas,We are pleased to hear that you enjoyed your stay with us. Your feedback is truly appreciated. If you have any further comments or suggestions, please do not hesitate to reach out to us.

8/10 Bueno

Lena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
omlet was good
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Management, el 15 mar. 2024
Hi Lena,Thank you for your feedback! We're glad to hear that you enjoyed the omelet during your stay. Providing delicious and satisfying meals for our guests is important to us, and we're pleased that we met your expectations in this regard. We appreciate your business and hope to have the pleasure of serving you again soon.

6/10 Aceptable

Josee Sylvie

Viaje familiar
Le gustó: Limpieza y servicios
Convenient. Safe and clean. There was a lack of hot water for showering. Breakfast was hearty and had good variety.
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relation Management, el 15 mar. 2024
Hi Josee,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to be convenient, safe, and clean, and that you enjoyed our hearty breakfast with a good variety of options. Your comfort is important to us, and we'll address the hot water issue promptly with our maintenance team to ensure that it is readily available for all our guests. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

8/10 Bueno

Shawna

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient location, hotel was clean
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relation Management, el 15 mar. 2024
Hi Shawna,Thank you for your feedback! We're glad to hear that you found our hotel to be conveniently located and clean. Providing a comfortable and convenient experience for our guests is important to us, and we're delighted that we met your expectations in this regard. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relation Management, el 15 mar. 2024
Hi William,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.

10/10 Excelente

Ken

Everything was as expected
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relation Management, el 13 mar. 2024
Hi Ken,Thank you for sharing your feedback! We're pleased to hear that everything met your expectations during your stay. Your satisfaction is important to us, and we're glad that we could deliver the experience you anticipated. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Excelente

Todd

Le gustó: Condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relation Management, el 14 mar. 2024
Hi Todd,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excelente

Steven

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Très beau séjour à Nashville!!Bel hôtel bon service et très propre.Proche de tout!
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relation Management, el 12 mar. 2024
Hi Steven,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a very nice stay in Nashville and that you found our hotel beautiful, with good service and cleanliness. We're delighted that our convenient location made it easy for you to access everything you wanted to see and do in the area. We value your feedback and hope to have the opportunity to welcome you back for another fantastic stay in the future!

10/10 Excelente

Hilda

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was all a good experience
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Management, el 12 mar. 2024
Hi Hilda,We're thrilled to hear that you had a good experience during your stay with us! Your satisfaction is our top priority, and we're delighted that everything met your expectations. We value your feedback and look forward to welcoming you back for another great experience in the future!

10/10 Excelente

Greg

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Centralized for different walking areas
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relation Management, el 11 mar. 2024
Hi Greg,Thank you for sharing your feedback with us! We're thrilled to hear that you found our hotel to be centrally located for exploring various walking areas. Providing our guests with convenient access to different attractions and walking areas is a priority for us, so we're delighted that our location met your needs during your stay. Whether it's strolling through charming neighborhoods or exploring nearby landmarks, we're glad you found our hotel to be a great starting point for your adventures. We're looking forward to welcoming you back and providing you with another wonderful stay.

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall it was a nice, clean, safe place to stay
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relation Management, el 11 mar. 2024
Hi Michael,Thank you for sharing your experience with us! We're thrilled to hear that you found our hotel to be a nice, clean, and safe place to stay. Providing a comfortable and secure environment for our guests is of utmost importance to us, and we're delighted that we could meet your expectations in this regard. We look forward to welcoming you back to our hotel and continuing to provide you with a pleasant and enjoyable stay.

10/10 Excelente

Jessica

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean. Friendly staff. Easy check in process.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Management, el 11 mar. 2024
Hi Jessica,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our hotel very clean, our staff friendly, and our check-in process easy. Providing a welcoming and comfortable experience for our guests is our top priority, and it's wonderful to know that we met your expectations. We're looking forward to welcoming you back to our hotel soon and providing you with another exceptional experience.

8/10 Bueno

Stephen, Beaverton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Some nice bars in walking distance
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Management, el 11 mar. 2024
Hi Stephen,Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed the convenience of having some nice bars within walking distance from our hotel. We strive to provide our guests with a well-rounded experience, and we're thrilled that you were able to explore and enjoy the local nightlife. We look forward to welcoming you back to our hotel in the future and providing you with another great experience.

10/10 Excelente

Cheryl

It was an approximately 10 minute walk to the “Honky Tonks” on Broadway. This hotel was very clean, staff were very friendly and helpful. Plus they had an excellent breakfast…which was included in your stay. Definitely will be back!
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relation Management, el 11 mar. 2024
Hi Cheryl,Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you enjoyed your stay at our hotel. It's wonderful to know that you found our location convenient for exploring the Broadway. We take pride in maintaining a clean and welcoming environment, and we're thrilled that our staff's friendliness and helpfulness added to the overall positive experience. We're also pleased that you enjoyed the complimentary breakfast during your stay. Providing an excellent breakfast is one of our priorities, and we're glad it contributed to your satisfaction. Your kind words are truly appreciated, and we hope to have the pleasure of hosting you again in the future.

10/10 Excelente

Rosanna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a great location to get around walking. Breakfast was good.
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relation Management, el 11 mar. 2024
Hi Rosanna,Thank you for taking the time to share your feedback with us! We're delighted to hear that you found our hotel to be in a great location for getting around on foot and that you enjoyed our breakfast offerings. Ensuring our guests have easy access to nearby attractions and amenities is a priority for us, so we're thrilled that our location served you well during your stay. Additionally, we're pleased to know that you enjoyed the breakfast options provided. We can't wait to welcome you back to our hotel and provide you with another fantastic experience.

6/10 Aceptable

Sara

No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Manager, el 9 mar. 2024
Hello Sara,We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues.

8/10 Bueno

Michael

Viaje familiar
Great place!! Would definitely stay here again!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Management, el 8 mar. 2024
Hi Michael,We're thrilled to hear that you had a great experience and that you would choose to stay with us again! Providing a positive and comfortable experience for our guests is our top priority, and we're glad we could meet your expectations. We appreciate your positive feedback and look forward to welcoming you back for another fantastic stay!

8/10 Bueno

Herbert

The omelet bar was Excellent!!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Management, el 8 mar. 2024
Hi Herbert,We're thrilled to hear that you enjoyed the omelet bar during your stay! Providing delicious and satisfying breakfast options is important to us, and we're glad that we could meet your expectations with our omelet bar. We appreciate your positive feedback and look forward to welcoming you back for another excellent experience!

10/10 Excelente

Leslie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very comfortable room and bed. Staff very nice at check in.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 9 mar. 2024
Hello Leslie,We're delighted to hear you found our rooms comfortable and our staff friendly at check-in. Your feedback is appreciated as we strive to ensure all our guests have a pleasant stay. Thank you for choosing our hotel, and we hope to welcome you back in the future.

8/10 Bueno

Christina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Preferred not to be next to elevator
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Management, el 8 mar. 2024
Hi Christina,Thank you for your feedback regarding your recent stay at our hotel. Your feedback is important to us, and I will ensure that your preference for not being near the elevator is noted in your profile for future stays. Additionally, I will address this issue with our front desk team to ensure that they are more attentive to guests' requests during the check-in process. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excelente

Jimmy

Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relation Management, el 26 mar. 2024
Hi Jimmy,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excelente

Frederick, Rockford

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to get to. Located in a great area for entertainment
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relation Management, el 4 mar. 2024
Hi Frederick,Thank you for sharing your positive feedback with us! We're delighted to hear that you found our hotel easy to get to and that you enjoyed our convenient location in an area known for entertainment. Providing easy accessibility and being situated in a vibrant neighborhood with plenty of entertainment options are key aspects of our commitment to guest satisfaction. We're thrilled that you had a great experience exploring the surrounding area and taking advantage of the entertainment opportunities nearby. Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excelente

George

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great complimentary breakfast!! Omelette, biscuit, sausage gravy, …. So much good food.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relation Management, el 4 mar. 2024
Hi George,Thank you for your delightful feedback! We're thrilled to hear that you enjoyed our complimentary breakfast offerings, including the omelette, biscuit, sausage gravy, and more. Providing a satisfying breakfast experience is important to us, and we're glad that we could exceed your expectations in this regard. Your kind words are truly appreciated and motivate us to continue delivering exceptional service to all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic experience soon!

10/10 Excelente

Candace

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel! The breakfast was great, the rooms were very nice, and there are cool amenities like massage chairs! It’s also in a great location, less than 5 minutes from all of the downtown attractions.
Respuesta de Guest Relation Management, el 4 mar. 2024
Hi Candace,Thank you for your glowing review! We are thrilled to hear that you had such a positive experience during your stay at our hotel. It warms our hearts to know that you enjoyed the great breakfast, found the rooms to your liking, and appreciated the cool amenities like our massage chairs. It's fantastic to hear that our location added to the convenience of your stay, with easy access to downtown attractions. We strive to provide our guests with a memorable and comfortable experience, and your feedback lets us know that we are on the right track. We are grateful for your kind words and look forward to the opportunity to welcome you back for another wonderful stay in the future.

8/10 Bueno

Christoph

Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Management, el 22 mar. 2024
Hi Christoph,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

8/10 Bueno

Janice

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was close to things good parking it was good not amazing
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 3 mar. 2024
Hello Janice,We're glad to hear you found our parking convenient during your stay. If you have any further feedback, feel free to reach out to our management team directly. Thank you for taking the time to share your experience with us.

8/10 Bueno

Chad

Le gustó: Limpieza, servicios, condiciones de la propiedad
Friendly and helpful staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 3 mar. 2024
Hello Chad,We are delighted to hear that our staff provided you with excellent service during your stay. Your feedback is greatly appreciated as we strive to ensure all guests have a positive experience at our hotel. Thank you for choosing to stay with us.

2/10 Terrible

Eduardo

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relation Management, el 1 mar. 2024
Hi Eduardo,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.