Bar (en la propiedad)
Ver disponibilidad

Opiniones de Hampton by Hilton York

3 out of 5
Hampton by Hilton York
Toft Green, Yorkshire, York, England

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 670 de 1205 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 387 de 1205 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 91 de 1205 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 36 de 1205 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 1205 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Óscar

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super lugar a muy corta distancia de la estación del tren limpio y seguro incluye desayuno
Se hospedó 2 noches en febrero de 2024
Respuesta de Ellie, el 22 feb. 2024
Thank you for taking the time to leave some feedback with us! We are glad your stay met expectations and it’s great to see your favourite parts of the trip. Making guests happy is our top priority so we do hope that we see you stay with us again shortly!

8/10 Bueno

ANA MARIA

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
cercano a la estación de tren
Existe un camino corto de la estación de tren al hotel a traves de la muralla para no dar toda la vuela, sería bueno que señalizaran el camino para llegar más rápido. No limpiaron la habitación, únicamente hicieron las camas. El desayuno deja mucho que desear para un Hilton.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Caitlin, el 8 ene. 2024
Thank you for taking the time to leave some feedback with us. We would love to hear how we could improve upon your stay so please do let us know so that we can pass your comments onto the relevant teams.

10/10 Excelente

Andrea

Se hospedó 1 noche en julio de 2023
Respuesta de Leanne, el 5 jul. 2023
Thank you for your review.

10/10 Excelente

Marco

Viaje en pareja
Todo pero especialmente te el trato tan amable de Silvia en la recepción desde el instante en que llegamos. Una chica muy especial. Agradecidos con todos en general.
Se hospedó 1 noche en abril de 2023
Respuesta de Caitlin, el 12 may. 2023
Thank you for taking the time to leave some feedback with us! I’m glad your stay met expectations and it’s great to see your favourite parts of the trip. Making guests happy is our top priority so we do hope that we see you stay with us again shortly!

10/10 Excelente

Silvina

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

CLAUDIA

Se hospedó 1 noche en octubre de 2022
Respuesta de Caitlin, el 10 oct. 2022
Thank you for taking the time to leave feedback with us! We do hope that you stay again shortly!

10/10 Excelente

Lucila

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cerca de la estación del tren
Muy cerca de la estación de tren. Lugar muy agradable. Desayuno básico. Personal amable. Cuarto cómodo.
Se hospedó 1 noche en mayo de 2022

8/10 Bueno

Franco, Santiago

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien ubicado dentro de las murallas de York
Se hospedó 3 noches en febrero de 2022
Respuesta de Jade, el 14 abr. 2022
Thank you for your feedback.

10/10 Excelente

Victoria, Cottenham, Cambridge

Viaje familiar
Le gustó: Condiciones de la propiedad
The staff were amazing and the room was spacious and well appointed and spotlessly clean. Great location and less than 10 minutes to the sites.
Se hospedó 4 noches en abril de 2024
Respuesta de Ellie, el 24 abr. 2024
Dear Victoria,Thanks for taking the time to leave some feedback with us! We are delighted to hear that you enjoyed your stay with us. Making guests happy is our top priority so it's great to know that you were especially impressed with the staff and condition of the room. We hope to see you again soon!

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent room facilities. Reception staff very helpful. It was great to be able to leave luggage with reception owing to early arrival & later departure by train. Although breakfast was classed as complimentary, there was a very good choice of cereals, juice, breads etc. The only slight disappointment was with the quality of the cooked breakfast available, largely basic catering products. Overall we thoroughly enjoyed our stay, location excellent for the centre of York & convenience of the railway station. We would certainly stay again.
Se hospedó 2 noches en abril de 2024
Respuesta de Caitlin, el 23 abr. 2024
Hi John, Thank you so much for leaving some feedback. We love hearing all your kind words about your stay and will definitely make sure it gets passed onto all our teams on site. We hope that we see you stay again.

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location… great breakfast each morning. Very clean… staff helpful and friendly.
Se hospedó 5 noches en abril de 2024
Respuesta de Leanne, el 21 abr. 2024
Good morning,Thank you for rating your recent stay with us.It's great to hear that you liked our breakfast, staff, and found the location convenient.We hope to see you again soon!

10/10 Excelente

Petri

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
-
Se hospedó 2 noches en abril de 2024
Respuesta de Leanne, el 19 abr. 2024
Thank you for reviewing your recent stay with us, we do hope to welcome you back again soon!

10/10 Excelente

Steve

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Walkable from train station and quiet, clean. Free breakfast.
Se hospedó 1 noche en abril de 2024
Respuesta de Caitlin, el 17 abr. 2024
Hi Steve,Thank you for taking the time to leave feedback with us. We do hope that you stay again soon!

10/10 Excelente

Peggy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location, just 8 mins walking to train station. The room was clean and neat. Staff was very nice. It was a very comfy stay. The only thing I was a bit upset was that the shower was too weak.
Se hospedó 1 noche en abril de 2024
Respuesta de Ellie, el 15 abr. 2024
Dear Peggy,Thanks for taking the time to leave some feedback. It's amazing to hear that you enjoyed most of your stay with us and what your favourite aspects of it were. Making guests happy is our top priority so we sincerely apologise that you did not feel that the shower strength met expectations. We will pass your comments on to relevant teams but do hope that you choose to stay with us again soon!

10/10 Excelente

Steve, Calgary

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s one of those hotel experiences that just gets out of the way and let you enjoy where you are. A great free breakfast, easy walking distance to everything you want to see, and particularly convenient because it’s close to the train station when it’s time to go home.
Se hospedó 3 noches en abril de 2024
Respuesta de Caitlin, el 15 abr. 2024
Hi Steve,Thank you for taking the time to leave such amazing feedback with us. It's great to hear all the positive parts of your stay and we definitely hope to see you stay with us again in the future.

10/10 Excelente

Zsuzsanna

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Ellie, el 15 abr. 2024
Dear Zsuzsanna,Thanks for taking the time to leave a review. It's wonderful to hear that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Ann, Scotland

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Finding it was easy, great room. 2 beds for me & granddaughter ✅ . WiFi great for 2days then no. Place kept your luggage is bonus.
Se hospedó 3 noches en abril de 2024
Respuesta de Caitlin, el 11 abr. 2024
Hi Ann,Thank you for taking the time to leave some feedback with us! I’m glad your stay met expectations and it’s great to see your favourite parts of the trip. I am sorry that you experienced difficulty with the internet. Making guests happy is our top priority so we do hope that we see you stay with us again shortly!

10/10 Excelente

Shannon

Viaje en grupo, Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly service and was able to check in earlier than expected. The hotel was in great condition and well kept, the beds were a bit hard though.
Se hospedó 1 noche en marzo de 2024
Respuesta de Caitlin, el 7 abr. 2024
Hi Shannon,Thank you for taking the time to leave feedback. We understand as a hotel that bed firmness is a preference of our guests which is why, on request, we can provide mattress toppers and extra pillows. We do hope to see you stay with us in the future and if you do, just know that we can add these special touches on before your arrival for an extra comfortable stay.

10/10 Excelente

Lit Tung

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
good
Se hospedó 1 noche en abril de 2024
Respuesta de Leanne, el 6 abr. 2024
Thank you for rating your recent stay with us, we hope to see you again soon!

6/10 Aceptable

Kiti

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
No amenities like slippers, toothpaste tooth brush,robes!! Etc etc, even bottled water Have to pay for amenities. Staffs are not so accomodating/ looks un approachable.
Se hospedó 2 noches en abril de 2024
Respuesta de Ellie, el 5 abr. 2024
Dear Kiti,Thanks for taking the time to leave some feedback with us. Making guests happy is our top priority so we sincerely apologise that you did not feel that the staff were approachable. What's more, we can confirm that the reason why we do not provide those amenities free of charge is because it is not a Hampton standard. We will pass your comments on to relevant teams but we do hope that you stay with us again soon!

10/10 Excelente

Simon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good room, breakfast, quick and efficient, excellent location.
Se hospedó 1 noche en abril de 2024
Respuesta de Ellie, el 5 abr. 2024
Dear Simon,Thanks for taking the time to leave a review. It's great to hear that you enjoyed your stay with us and what your favourite aspects of it were.We hope to see you again soon!

10/10 Excelente

Georgina

Se hospedó 2 noches en abril de 2024
Respuesta de Ellie, el 24 abr. 2024
Dear Georgina,Thanks for taking the time to leave a review! It's great to hear that you enjoyed your stay with us and we hope to see you again soon.

6/10 Aceptable

pratima

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
we were given a room where we couldn't even open the windows for fresh air. it was too much suffocating inside
Se hospedó 1 noche en abril de 2024
Respuesta de Bam, el 3 abr. 2024
Hello Pratima, Thank you for taking the time to leave some feedback. None of our rooms have windows that can be opened. But we have air-conditioning in the rooms.Thank you again for your review. We hope to have you visit again.

8/10 Bueno

Stephanie

Viaje en pareja
Le gustó: Condiciones de la propiedad
The hotel was in a good location near to the railway station and a short walk into the city. The room was spacious, with a good sized bathroom with a walk in shower. There was plenty of choice for breakfast and I would definitely return to this hotel in the future.
Se hospedó 3 noches en marzo de 2024
Respuesta de Bam, el 3 abr. 2024
Hello Stephanie,Thank you for taking the time to leave some feedback. We are glad you enjoyed your stay and we look forward to having you again!

10/10 Excelente

Sri Rama Chandra Satya Sai

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
all good
Se hospedó 2 noches en marzo de 2024
Respuesta de Ellie, el 2 abr. 2024
Dear Sri Rama Chandra Satya Sai,Thanks for taking the time to leave a review. It's great to hear that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Ruth

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great for days out in York. Really helpful to be able to leave bags. Short walk from train station and into the city. Great for families
Se hospedó 3 noches en marzo de 2024
Respuesta de Ellie, el 29 mar. 2024
Dear Ruth,Thanks for taking some time to leave some feedback with us. It's great to hear your favourite aspects of your stay and that you enjoyed it. We hope to see you again soon!

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Leanne, el 28 mar. 2024
Thank you for rating your recent stay with us!

10/10 Excelente

Paul

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean rooms, local to town centre but far enough to not hear the night life. Seem less check in and plenty of choice for breakfast.
Se hospedó 1 noche en marzo de 2024
Respuesta de Laura | Guest Services Manager , el 24 mar. 2024
Dear Paul, Thank you for your time to leave feedback on your recent stay with us. We are very pleased to see that you had an excellent stay with us and it met expectations! We do hope that you will stay with us again.

10/10 Excelente

Derek

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Work was taking place in and around the hotel but it didn`t impact on our stay.
Se hospedó 3 noches en marzo de 2024
Respuesta de Bam, el 21 mar. 2024
Hello Derek,Thank you for taking the time to leave some feedback. We're glad you enjoyed your stay. We look forward to having you again!

8/10 Bueno

Michael

Viaje familiar
Le gustó: Limpieza y servicio y personal
Lovely location. Very handy for all York attractions. On the negative side, the fitness centre was out of action, the parking was very expensive and the room was too hot.
Se hospedó 3 noches en marzo de 2024
Respuesta de Laura | Guest Services Manager, el 17 mar. 2024
Dear Michael, Thank you for taking the time to leave some feedback with us! We are glad your stay met expectations and it’s great to see your favourite parts of the trip. Making guests happy is our top priority so we do hope that we see you stay with us again shortly!

10/10 Excelente

hayley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfy beds, quiet and great location
Se hospedó 1 noche en marzo de 2024
Respuesta de Ellie, el 11 mar. 2024
Dear Hayley,Thanks for taking the time to leave a review! Making guests happy is our top priority so we are very glad to hear that you enjoyed your stay with us and hope to see you again soon!Kind regards,Ellie- Reception

8/10 Bueno

steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Laura | Guest Services Manager, el 12 mar. 2024
Dear Steven, Thank you for taking the time to leave some feedback with us! We are glad your stay met expectations and it’s great to see your favourite parts of the trip. Making guests happy is our top priority so we do hope that we see you stay with us again shortly!

8/10 Bueno

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Leanne, el 7 mar. 2024
Good morning,Thank you for leaving a review following your stay with us. We hope to welcome you back soon!

8/10 Bueno

Mark

Viaje de negocios
.
Se hospedó 1 noche en marzo de 2024
Respuesta de Leanne, el 6 mar. 2024
Good Morning Mark,Thank you for taking the time to leave a review!

10/10 Excelente

Graham

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent room for a price less than the nearby Premier Inn that I stayed in last year
Se hospedó 1 noche en febrero de 2024
Respuesta de Ellie, el 4 mar. 2024
Dear Graham,Thanks for taking the time to leave a review! It's great to hear that you enjoyed your stay with us and we hope to see you again soon.Kind regards,Ellie- Reception

10/10 Excelente

ALAN

Viaje en pareja
Well maintained and welcoming. Will be back
Se hospedó 3 noches en febrero de 2024
Respuesta de Caitlin, el 4 mar. 2024
Hi Alan,Thank you for taking the time to leave some feedback with us! I’m glad your stay met expectations and it’s great to see your favourite parts of the trip. Making guests happy is our top priority so we do hope that we see you stay with us again shortly!

10/10 Excelente

Laurence

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Laura | Guest Services Manager, el 29 feb. 2024
Dear Laurence, Thank you for taking the time to leave some feedback with us! We are glad your stay met expectations and it’s great to see your favourite parts of the trip. Making guests happy is our top priority so we do hope that we see you stay with us again shortly!

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Another great stay ! Only thing was that it was half term. A lot of unruly kids and parents who weren’t paying attention or were disinterested. NOT hotels fault. I had sympathy for staff who were patient and tolerant. We had a child with us who was well behaved, so not anti children
Se hospedó 1 noche en febrero de 2024
Respuesta de Bam, el 23 feb. 2024
Thank you for taking the time to leave some feedback. We are glad you enjoyed your stay and we look forward to having you again!

10/10 Excelente

Alexander

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Bam, el 23 feb. 2024
Thank you for taking the time to leave some feedback. We are glad you enjoyed your stay and we look forward to having you again!

8/10 Bueno

David

Viaje familiar con niños
Very conveniently placed for train station and centre of town.
Se hospedó 2 noches en febrero de 2024
Respuesta de Ellie, el 20 feb. 2024
Dear David, Thanks for taking the time to write a review. We are glad you liked the location of the hotel and hope to see you again soon!

10/10 Excelente

Ken

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We booked this as it had a gym, but unfortunately this was closed. We were offered a gym at a sister property, but didn't want to walk in our gym gear in the dark. But would definitely book again
Se hospedó 2 noches en febrero de 2024
Respuesta de Caitlin, el 20 feb. 2024
Thank you for taking the time to leave some feedback with us! Making guests happy is our top priority so I am very sorry that your stay didn’t meet expectations. Unfortunately we are undergoing a renovation at the moment which is why our gym is closed. We do apologise for this.

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Newly refurbished rooms in good location easily walkable from station and into/around York. Rooms very compact but clean and fresh, with a surprisingly good breakfast. Very good value for money.
Se hospedó 2 noches en febrero de 2024
Respuesta de Caitlin, el 18 feb. 2024
Thank you for taking time to leave feedback. It is great to hear that you enjoyed your stay in the newly refurbished room and that you found the breakfast good. We do hope to see you stay with us again in the future!

10/10 Excelente

SAN HEI ALAN

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Leanne, el 14 feb. 2024
Thank you for your review.

10/10 Excelente

Sandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We were a quick walk to and from the City walls, Yorkminster and the Shambles. Full breakfast was perfect!
Se hospedó 2 noches en febrero de 2024
Respuesta de Ellie, el 30 mar. 2024
Dear Sandra,Thanks for taking the time to leave a review. It's great to hear about your favourite aspects of your stay and that you had a great time! We hope to see you again soon.

10/10 Excelente

James

Viaje en pareja
Le gustó: Servicios
Great hotel nice staff.
Se hospedó 2 noches en febrero de 2024
Respuesta de Caitlin, el 10 feb. 2024
Thank you for taking the time to leave some feedback with us! I’m glad your stay met expectations and it’s great to see your favourite parts of the trip. Making guests happy is our top priority so we do hope that we see you stay with us again shortly!

8/10 Bueno

Robert

Viaje en pareja
Le gustó: Limpieza
The fitness centre was closed. The parking arrangements are misleading.
Se hospedó 2 noches en enero de 2024
Respuesta de Caitlin, el 10 feb. 2024
Thank you for taking the time to leave feedback with us. Our reception team is on hand 24/7 for any questions you have even before you arrive at our property. We are sorry that you found the information misleading but do hope that you stay again.

8/10 Bueno

Janet

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location near the railway station, shops, museums and plenty of places to eat. Spacious clean quiet room. Very friendly and helpful staff on reception and in the breakfast room. The bed could have been comfier. Would definitely return.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ellie, el 2 feb. 2024
Dear Janet, Thanks so much for taking the time to leave a review. It's great to hear that you enjoyed your stay and we hope to see you again soon!

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed at Xmas. Was perfect for the city centre. Room was pretty standard for a Hilton, Breakfast was good with plenty of choice. Park just down the road at the multi story, literally 5 mins away.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ellie, el 2 feb. 2024
Dear Michael, Thanks so much for taking the time to write a review. It is great to hear that you enjoyed your stay. We hope to see you again soon!

8/10 Bueno

Eric

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were very obliging, room clean and tidy, standard breakfast
Se hospedó 2 noches en enero de 2024
Respuesta de Bam, el 26 ene. 2024
Thank you for taking the time to leave some feedback. We are glad you enjoyed your stay and we look forward to having you again!

6/10 Aceptable

Katie

Se hospedó 1 noche en enero de 2024
Respuesta de Bam, el 25 ene. 2024
Thank you for taking the time to leave some feedback. We appreciate you staying with us and we look forward to having you again!