Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 373 de 685 opiniones" "
10 - Excelente
373
Puntuación de 8, es decir, Bueno. Basada en 153 de 685 opiniones" "
8 - Bueno
153
Puntuación de 6, es decir, Aceptable. Basada en 73 de 685 opiniones" "
6 - Aceptable
73
Puntuación de 4, es decir, Malo. Basada en 42 de 685 opiniones" "
4 - Malo
42
Puntuación de 2, es decir, Terrible. Basada en 44 de 685 opiniones" "
2 - Terrible
44
8.4/10
Limpieza
8.8/10
Servicio y personal
8.4/10
Servicios
8.0/10
Condiciones de la propiedad
8.2/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Modesta maribel
Viaje familiar
3 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
La habitación todo bien solo que no hacen la limpieza yo estuve 3 días y ni una vez hicieron el aseo y en el desayuno mucha gente poca comida ahí falta más personal para la cantidad de gente que tienen hospedada lo demás bien
Modesta maribel
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager, el 9 ene. 2024
Dear M. Maribel, Thank you for choosing Residence Inn Orlando Convention Center and sharing your experience. We are pleased you enjoyed your stay overall; however, we deeply regret the inconvenience caused by the room not being cleaned throughout your stay. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. We are also sorry for the service shortfalls you endured, and the frustration caused at the breakfast. We appreciate all of your feedback and have addressed it appropriately. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 Excelente
Sadiach
Viaje familiar con niños
14 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
UN HOTEL MUY BONITO CERCA DEL PARQUE ICON. MUY LIMPIO Y EL DESAYUNO EXCELENTE.
Sadiach
Se hospedó 5 noches en agosto de 2023
Respuesta de General Manager, el 15 ago. 2023
Dear Guest, Thank you for including Residence Inn Orlando Convention Center in your travel plans. We are pleased to know that you loved our convenient location, spotless property, and our hot breakfast. It was a pleasure hosting your visit, and we look forward to seeing you again soon.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
6/10 Aceptable
ROSA MARIA
8 jul. 2023
No le gustó: Servicio y personal
We were waiting at front desk with children doe so long when we wait
ROSA MARIA
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 8 jul. 2023
Dear Ms. Maria, Thank you for taking the time to share your review. Please accept our apologies for the concerns you had during check-in and the inconvenience this has caused. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Sincerely, Alex Blanco,General Manager
8/10 Bueno
Margarita
Viaje de negocios, Viaje familiar
5 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I really liked it. I was surprised of all the good and useful furniture in the studio. The room is very clean and comfortable.
Margarita
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 5 jul. 2023
Dear Margarita, Thank you for your recent stay at the Residence Inn Orlando Convention Center and for sharing your experience with fellow travelers online. It was so nice to read that you were very pleased with your accommodations. Our spacious suites are specifically designed to make our guests feel at home. Whether traveling for business or pleasure, it's always nice to have extra living space to work or just relax. Thank you again for your great feedback. We look forward to having the opportunity to welcome you back in the near future. Sincerely, Alex BlancoGeneral Manager
10/10 Excelente
Manuel
Viaje familiar
2 may. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mi familia y yo nos gusto mucho también muy buen servicio en el desayuno la piscina estuvo limpia mis hijas la pasaron muy bien un 10 de 10
Manuel
Se hospedó 2 noches en abril de 2023
Respuesta de General Manager, el 4 may. 2023
Dear Manuel, Thank you for staying at the Residence Inn Orlando Convention Center and writing about your wonderful experience. We are glad you liked our breakfast offerings and that our devoted associates took great care of you. We will certainly share your praises with them. We are also happy to know your daughter enjoyed spending her time at our beautiful pool and had a great stay. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 Excelente
Guiseth viviana
24 abr. 2023
Guiseth viviana
Se hospedó 1 noche en abril de 2023
Respuesta de General Manager, el 25 abr. 2023
Dear Ms. Viviana, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Orlando Convention Center; we look forward to seeing you again soon. Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 Excelente
Cliente verificado
Viaje familiar
12 abr. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 7 noches en abril de 2023
Respuesta de General Manager, el 13 abr. 2023
Dear Guest, Thank you for rating your stay at Residence Inn Orlando Convention Center. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 Excelente
Vanessa
Viaje familiar
3 ene. 2023
Le gustó: Limpieza y comodidad de las habitaciones
Lo único fue que hice la reservación por una habitación con dos camas dobles y me dieron una cama king y 2 camas una de las personas tuvo que dormir en el sofá cama por lo demás todo bien
Vanessa
Se hospedó 1 noche en enero de 2023
Respuesta de General Manager, el 6 ene. 2023
Dear Vanessa, Thank you for reviewing your stay with us at Residence Inn Orlando Convention Center. We are happy to know overall you had a pleasant time while you were here; however, we are sorry for not being able to accommodate you in the room you reserved. We try to make every effort to provide the accommodations requested based on availability; therefore, we regret not meeting your expectations. It was our pleasure hosting you, and we hope you will return and stay with us again.Sincerely,Macrena H, General Manager, Residence Inn Orlando Convention Center
10/10 Excelente
Luis
2 ene. 2023
Le gustó: Limpieza y comodidad de las habitaciones
Excelente
Excelente en todas las areas, limpio y cercano para caminar a las areas de comida y entretenimiento!!!!
Luis
Se hospedó 1 noche en enero de 2023
Respuesta de General Manager, el 5 ene. 2023
Dear Luis,Thank you for reviewing your recent stay at Residence Inn Orlando Convention Center. We are pleased to know we exceeded your expectations and appreciate you mentioning our ideal location. It was a pleasure having you here, and we look forward to welcoming you again. Sincerely,Macrena H,General Manager,Residence Inn Orlando Convention Center
10/10 Excelente
Karla
1 may. 2022
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Karla
Se hospedó 1 noche en abril de 2022
Respuesta de General Manager , el 2 may. 2022
Dear Karla, thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Residence Inn Orlando Convention Center, and we look forward to welcoming you back soon.
Sincerely,
Macrena H,
General Manager,
Residence Inn Orlando Convention Center
8/10 Bueno
santiago
18 abr. 2022
santiago
Se hospedó 7 noches en abril de 2022
Respuesta de General Manager, el 29 abr. 2022
Dear santiago, we are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Residence Inn Orlando Convention Center, hope to see you again soon.
Sincerely,
Macrena H,
General Manager,
Residence Inn Orlando Convention Center
8/10 Bueno
Sari
Viaje familiar con niños
24 feb. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Desayuno rico, instalaciones grandes t limpias
Sari
Se hospedó 2 noches en febrero de 2022
Respuesta de General Manager, el 24 feb. 2022
Dear Sari, thank you for your fantastic feedback regarding your stay at the Residence Inn Orlando Convention Center. We are delighted to read that we were able to meet all of your expectations while you were here and that you loved our property with all the in-house amenities and relished the breakfast we serve. We appreciate your kind remarks and look forward to welcoming you back soon.
Sincerely,
Macrena H
General Manager
Residence Inn Orlando Convention Center
10/10 Excelente
Luis
Viaje familiar
29 nov. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente estadía
Luis
Se hospedó 2 noches en noviembre de 2021
Respuesta de General Manager, el 30 nov. 2021
Dear Luis, we are pleased your stay was a fantastic one, and we want to thank you for your kind words. All of us at the Residence Inn Orlando Convention Center look forward to your next visit.
Macrena H
General Manager
Residence Inn Orlando Convention Center
10/10 Excelente
Joannie
Viaje familiar con niños
14 sept. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena alternativa para estar en familia. incluyó desayuno (muy bueno). La habitación muy cómoda. También tenía cocina. Me gustó mucho.
Joannie
Se hospedó 2 noches en septiembre de 2021
Respuesta de General Manager, el 15 sept. 2021
Dear Joannie, thank you for choosing to stay at Residence Inn Orlando Convention Center with your family. We were delighted to have you stay at the Residence Inn Orlando Convention Center. We're so glad you enjoyed our comfortable accommodations as well as our complimentary breakfast buffet and were able to take advantage of our fully equipped kitchenette. Our goal is to exceed our guests’ expectations at every turn and we do our best to make you feel right at home. Please come back and visit again soon!
Macrena H,
General Manager,
Residence Inn Orlando Convention Center
10/10 Excelente
soubhi
Viaje familiar
13 sept. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel.. la recepcionista muy amable. La habitación muy limpia. Excelente desayuno.. el hotel esta ubicado en un buen punto cerca de todo
soubhi
Se hospedó 2 noches en septiembre de 2021
Respuesta de General Manager, el 14 sept. 2021
Dear Soubhi, thank you for being a guest at Residence Inn Orlando Convention Center. We are glad to know you were pleased with our comfortable rooms, excellent location, and courteous staff. We also appreciate you mentioning our well-kept property. It was a pleasure hosting you, and we look forward to your next visit.
Macrena H,
General Manager,
Residence Inn Orlando Convention Center
10/10 Excelente
Carlos
Viaje familiar
24 ago. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estadía en Residence
Excelente hotel, muy limpio y buenas atenciones cerca muchas atracciones.
Carlos
Se hospedó 6 noches en agosto de 2021
Respuesta de General Manager, el 25 ago. 2021
Dear Carlos, we are glad you had an exceptional stay at Residence Inn Orlando Convention Center and that you loved our well-kept property and ideal location. We appreciate your business and look forward to your next visit.
Macrena H,
General Manager,
Residence Inn Orlando Convention Center
10/10 Excelente
Cliente verificado
Viaje familiar
9 ago. 2021
Le gustó: Limpieza, servicios, condiciones de la propiedad
Muy limpio
Cliente verificado
Se hospedó 2 noches en agosto de 2021
Respuesta de General Manager,, el 14 ago. 2021
Dear Guest, thank you for being a guest at Residence Inn Orlando Convention Center. We are glad to know you enjoyed your overall stay with us, and you were especially pleased with our well-kept property. It was a pleasure hosting you, and we look forward to your next visit.
Macrena H,
General Manager,
Residence Inn Orlando Convention Center
10/10 Excelente
Antonio
Viaje de negocios
26 jul. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomendado
Excelente!!!!
Antonio
Se hospedó 4 noches en febrero de 2021
Respuesta de General Manager, el 1 ago. 2021
Dear Antonio, thank you for rating your stay at the Residence Inn Orlando Convention Center. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.
Macrena H,
General Manager,
Residence Inn Orlando Convention Center
10/10 Excelente
helen
Viaje familiar
18 jul. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bueno cerca de todo, buen desayuno, el personal todos muy atentos , la cocina tiene todo lo necesario cumple para paseo familiar.
helen
Se hospedó 2 noches en julio de 2021
Respuesta de General Manager, el 19 jul. 2021
Dear Helen, thank you for being a guest at Residence Inn Orlando Convention Center. We are glad to know you were pleased with our excellent location, courteous staff, and delicious breakfast. We also appreciate you mentioning our fully equipped kitchens. It was a pleasure hosting you, and we look forward to your next visit.
Macrena H,
General Manager,
Residence Inn Orlando Convention Center
10/10 Excelente
Carmen
Viaje familiar
28 may. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Súper ubicación.
Excelente ubicación.
Cerca de muchos restaurantes.
En el mismo parqueo cerca queda un Walgreens, Friday , Dennys.
Cerca de la macdonalds más grande .
Fácil acceso a las autopistas.
Muy completo la cocina .
Cama muy cómoda.
Tiene picsina.
Lo recomiendo para toda la familia.
Carmen
Se hospedó 16 noches en mayo de 2021
Respuesta de General Manager, el 28 may. 2021
Dear Carmen, thank you for choosing to stay at Residence Inn Orlando Convention Center. We are glad to know you were pleased with our excellent location and our comfortable accommodations. Thank you for your recommendation, and we look forward to your next visit.
Macrena H,
General Manager,
Residence Inn Orlando Convention Center
10/10 Excelente
Cliente verificado
Viaje familiar
23 may. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fue una expreiencia espectacular Omar el gerente súper servicial en fin todo fue un éxito
Cliente verificado
Se hospedó 7 noches en mayo de 2021
Respuesta de General Manager, el 23 may. 2021
Dear Guest, we are glad you had an exceptional stay at Residence Inn Orlando Convention Center and that you were impressed with the devoted service provided by Omar. Thank you for your kind review, and we look forward to welcoming you back soon.
Macrena H,
General Manager,
Residence Inn Orlando Convention Center
8/10 Bueno
Fernando
Viaje familiar
3 may. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena estadía
En general, muy buena experiencia. Lo recomiendo.
Fernando
Se hospedó 1 noche en marzo de 2021
Respuesta de General Manager, el 4 may. 2021
Dear Fernando, thank you for choosing to stay at Residence Inn Orlando Convention Center. We are glad to know your overall experience was pleasant. However, we regret not meeting all of your expectations. Thank you for your recommendations, and we look forward to welcoming you back again soon.
Macrena H
General Manager
Residence Inn Orlando Convention Center
10/10 Excelente
Cliente verificado
Viaje en grupo
18 abr. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super buena ubicacion, y lo que no me gusto fue que los baños tenian poca presion de agua.
Cliente verificado
Se hospedó 2 noches en abril de 2021
Respuesta de General Manager, el 20 abr. 2021
Dear Guest,
Thank you for staying at the Residence Inn Orlando Convention Center. We are happy you loved our location and had a great time with us. Thanks so much for your business and we look forward to welcoming you back in the future!
Macrena H
General Manager
Residence Inn Orlando Convention Center
8/10 Bueno
GUILLERMO
Viaje familiar
9 abr. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen servicio!
Muy bien ubicado...
GUILLERMO
Se hospedó 6 noches en marzo de 2021
Respuesta de General Manager, el 11 abr. 2021
Dear Guillermo, thank you for taking the time to post this fabulous review. We were delighted to read you enjoyed your stay at the Residence Inn Orlando Convention Center and that our location helped make your stay a great one. Thank you also for appreciating the exceptional service you received. We look forward to hosting you the next time you are in Orlando. Have a great day! Macrena H, General Manager, Residence Inn Orlando Convention Center
2/10 Terrible
Cliente verificado
Viaje familiar
1 mar. 2021
Hize la reservacion con 8 dias de anticipación y la noche que llegue al hotel con toda mi familia me dijeron que no habia habitación disponible. Dure aproximadamente 3 horas en conseguir hotel eso fue casi a la 1 de la mañana.
Cliente verificado
Se hospedó 2 noches en febrero de 2021
Respuesta de General Manager, el 2 mar. 2021
Dear Guest, thank you for your review. We are sorry for being unable to accommodate you this time and regret the inconvenience caused. We value your business and hope you will consider choosing us on your next visit to our area.
Macrena H
General Manager
10/10 Excelente
Cliente verificado
Viaje familiar
30 dic. 2020
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación, restaurantes, compras y muy cómodas las habitaciones
Cliente verificado
Se hospedó 6 noches en diciembre de 2020
Respuesta de General Manager, el 31 dic. 2020
Dear Guest, thank you for taking the time to post this wonderful review. We appreciate your positive feedback about our location and accommodations and are happy that you enjoyed your stay at the Residence Inn Orlando Convention Center. Thank you again for being our guest and we hope you will visit us again the next time you are in Orlando.
Macrena H,
General Manager,
Residence Inn Orlando Convention Center
10/10 Excelente
David
Viaje familiar
9 jun. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy cómodo y céntrico.
David
Se hospedó 1 noche en junio de 2020
Respuesta de General Manager, el 10 jun. 2020
Dear David, we are glad you had a comfortable stay at the Residence Inn Orlando Convention Center and that you loved our ideal location. Thank you for your valuable feedback, and we look forward to your next visit.
Gina F,
General Manager,
Residence Inn Orlando Convention Center
10/10 Excelente
Patricia
9 sept. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo muy bien
Excelente
Patricia
Se hospedó 2 noches en septiembre de 2019
Respuesta de General Manager, el 10 sept. 2019
Dear Patricia, it was a pleasure having you as our guest at the Residence Inn Orlando Convention Center. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit.
Gina F
General Manager,
Residence Inn Orlando Convention Center
10/10 Excelente
javier
23 sept. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exelente el tamaño de la habitación
Exelente el tamaño de la habitacion , somos una familia de 6 personas y estubimos super comodos
javier
Se hospedó 2 noches en septiembre de 2018
Respuesta de General Manager, el 24 sept. 2018
Dear Javier, thank you for taking the time to review our hotel. We truly appreciate your business and are thrilled to read you enjoyed your spacious room. We hope to have the opportunity to welcome you and your family back in the future. Have a great day!
Gina F,
General Manager,
Residence Inn Orlando Convention Center
10/10 Excelente
Andira
15 ago. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bueno
Excelente calidad/precio. Hotel muy familiar, buena atención y amabilidad.
Andira
Se hospedó 8 noches en agosto de 2018
Respuesta de General Manager, el 15 ago. 2018
Dear Andira, thank you for choosing the Residence Inn Orlando Convention Center. It is our goal to deliver a great value at a fair price, and we like knowing that we have accomplished just that. We believe that fresh accommodations and excellent customer service make us an excellent choice. Thank you again, and we look forward to your next visit.
Gina F,
General Manager,
Residence Inn Orlando Convention Center
6/10 Aceptable
Cliente verificado
9 ago. 2018
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Desepcionante
Habia una rata en el cuarto me cambiaron y el segundo estaba sucio de sangre o vino en la alfombra me volvieron a cambiar y no servia el aire acondicionado y lo unico que hicieron fue darme ventilafores para que duerma a 40 grados centigrados
Cliente verificado
Se hospedó 3 noches en agosto de 2018
Respuesta de General Manager, el 13 sept. 2018
Dear jacobo,
Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further.
Gina F
General Manager
10/10 Excelente
Denise
24 ene. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena opción en Orlando
Hotel cómodo con todo lo necesario. Muy bien ubicado
Denise
Se hospedó 3 noches en enero de 2018
Respuesta de General Manager, el 25 ene. 2018
Dear Denise, thank you very much for writing such a wonderful review of our hotel. We receive many positive comments about our location so we are glad this helped to make your stay at the Residence Inn Orlando Convention Center a great one. We appreciate your business and we look forward to seeing you again.
Gina F,
General Manager
Residence Inn Orlando Convention Center
10/10 Excelente
RAFAEL
26 sept. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bueno
Muy bien el servicio del hotel excelente, la comida muy buena pero con muy poca variación del menu durante la semana.
Como sugerencia, creo que por la ubicación de los arboles frente al hotel, seria de mucha ayuda que pudieran poner un rotulo o señal en la parte baja frente al hotel, para los que no conocemos es un poco difícil ubicarlo sin ninguna seña visible a nivel de carretera.
RAFAEL
Se hospedó 9 noches en septiembre de 2017
Respuesta de James, el 28 sept. 2017
Dear Rafael, thank you for reviewing your stay at the Residence Inn Orlando Convention Center. We're glad our service and facilities were to your satisfaction. We value your feedback and look forward to seeing you again soon.
Gina F,
General Manager,
Residence Inn Orlando Convention Center
10/10 Excelente
Iral, República Dominicana
15 sept. 2014
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente Ubicación
Excelente ubicación, cerca de todo, parques, restaurantes, atracciones; habitaciones muy completas y limpias no faltó nada!
Iral
Respuesta de Hotel Manager, el 22 nov. 2014
Thank you very much for writing such a wonderful review of our property. I also want to thank you for mentioning our convenient location to a variety of restaurants and shopping. We receive many positive comments about our location and we are glad this contributed to making your stay at the Residence Inn Orlando Convention Center a great one. We appreciate your business and we look forward to seeing you again. Have a great day!
Gina F
General Manager
2/10 Terrible
Eduard
18 abr. 2024
Le gustó: Limpieza
No le gustó: Servicio y personal
Checked in at 4 pm all good, same day around 8 pm decided to stay one more day, paid through the app for 2nd night. Next day around 12pm called to front desk and told them that I already paid for the next day they confirmed that the payment went through. I and asked them if I can go down and little bit later to get new keys and charge for deposit I asked just one hour but they said absolutely no, you have to come right now. That’s absolutely ridiculous, I had to stop everything and go downstairs to get the new keys while I’ve been busy!
Eduard
Se hospedó 1 noche en abril de 2024
6/10 Aceptable
Misty
16 abr. 2024
Misty
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 18 abr. 2024
Dear Guest, Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize if we fell short of this. We hope to have the opportunity to make your next stay perfect in every respect.Sincerely, Alex BlancoGeneral Manager
10/10 Excelente
Chloe
14 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Chloe
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 16 abr. 2024
Dear Guest, On behalf of our team at Residence Inn Orlando Convention Center, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Orlando.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 Excelente
BARRY, SUDLERSVILLE
8 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff very clean room plenty of convenient parking wish I had stayed there on my earlier visit to town great rates, I will be back
BARRY
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 8 abr. 2024
Dear Barry, Thank you for choosing the Residence Inn Orlando Convention Center for your recent stay. We work hard to make sure our guests have a comfortable and memorable stay with us. We are so pleased that our accommodations, services, and amenities exceeded all of your expectations and that you found us to be a great value. We would be delighted to accommodate you again in future and hope that you will revisit soon.Sincerely,Alex Blanco.General Manager.Residence Inn Orlando Convention Center
10/10 Excelente
Jacquelyn
Viaje familiar
1 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Home away from home environment I've been in love with this hotel since my first visit in Tallahassee, Florida.
Jacquelyn
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 2 abr. 2024
Dear Guest, Thank you for sharing your feedback regarding your recent stay at Residence Inn Orlando Convention Center. We are delighted to learn that your experience was exceptional. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon.Sincerely, Alex Blanco,General Manager,Residence Inn Orlando Convention Center
8/10 Bueno
Wilma L.
25 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable space, great friendly staff and awesome location!
Wilma L.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 25 mar. 2024
Dear Guest, Thank you for choosing Residence Inn Orlando Convention Center and sharing your feedback. We are delighted to hear that you found our proximity to diverse dining options and shopping convenient for your travel plans. It is also wonderful to know that you enjoyed our well-maintained accommodations and courteous service. Your satisfaction means a lot to us, and we look forward to welcoming you back again soon.Sincerely, Alex Blanco,General Manager,Residence Inn Orlando Convention Center
10/10 Excelente
ESTEBAN
Viaje familiar
17 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel, we stayed in for one night and everything was great. Location is excellent if wanted to stay vlose to Universal or International Drive.
ESTEBAN
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 13 abr. 2024
Dear Guest, Thank you for your fantastic review! We are delighted to know you loved each and every aspect of our hotel, especially the convenient location. We hope to welcome you back soon to Residence Inn Orlando Convention Center.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 Excelente
Adriana
11 mar. 2024
Le gustó: Limpieza y servicio y personal
Adriana
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 13 mar. 2024
Dear Guest, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at the Residence Inn Orlando Convention Center, and we look forward to welcoming you back soon. Sincerely, Alex Blanco,General Manager,Residence Inn Orlando Convention Center
10/10 Excelente
David
5 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
David
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 7 mar. 2024
Dear Guest, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the Residence Inn Orlando Convention Center, and we look forward to welcoming you back soon.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 Excelente
Earl
Viaje familiar
25 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
excellent
Earl
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 25 feb. 2024
Dear Earl, Thank you for choosing Residence Inn Orlando Convention Center and sharing your feedback. We are delighted to know that your expereince was exceptional. We look forward to welcoming you back the next time you are in the area.Sincerely, Alex Blanco,General Manager,Residence Inn Orlando Convention Center
10/10 Excelente
Dylan
Viaje familiar, Viaje familiar con niños
21 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
2 bedroom suite
Dylan
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 21 feb. 2024
Dear Dylan, Thank you for choosing Residence Inn Orlando Convention Center and sharing your feedback. We are delighted to know that your experience was exceptional. It was a pleasure to have you as our guest, and we look forward to welcoming you back in the future.Sincerely, Alex Blanco,General Manager,Residence Inn Orlando Convention Center
8/10 Bueno
Erik
3 feb. 2024
Erik
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 22 mar. 2024
Dear Erik, We are delighted you had a great stay at Residence Inn Orlando Convention Center. Thank you for the kind rating, and we look forward to hosting you again soon.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 Excelente
Fred
25 ene. 2024
Fred
Se hospedó 1 noche en enero de 2024
Respuesta de Residence Inn Orlando Convention Center, el 27 ene. 2024
Dear Guest, We are thrilled you had an excellent stay at Residence Inn Orlando Convention Center, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
6/10 Aceptable
antionette
23 ene. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
antionette
Se hospedó 3 noches en enero de 2024
Respuesta de Residence Inn Orlando Convention Center, el 23 ene. 2024
Dear Antionette, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 Excelente
Ken
23 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff. Good breakfast buffet.
Ken
Se hospedó 3 noches en enero de 2024
Respuesta de General Manager, el 24 ene. 2024
Dear Guest, We are glad that you enjoyed your stay at the Residence Inn Orlando Convention Center. Thanks so much for taking the time to share your experience. Our mission is to provide exceptional service every day, so based on your kind comments we are delighted to see that our staff did just that. We'll be pleased to pass along your glowing review to our team members. We are also happy to know that you enjoyed our delicious breakfast at our restaurant. Thank you for staying with us and we look forward to welcoming you back soon! Sincerely, Alex BlancoGeneral Manager
10/10 Excelente
Kenyone
22 ene. 2024
Kenyone
Se hospedó 2 noches en enero de 2024
Respuesta de Residence Inn Orlando Convention Center, el 23 ene. 2024
Dear Kenyone, We are happy you chose Residence Inn Orlando Convention Center for your recent visit to Orlando. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center