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Opiniones de SpringHill Suites by Marriott Pittsburgh Washington

3 out of 5
SpringHill Suites by Marriott Pittsburgh Washington
16 Trinity Point Drive, Washington, PA

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 274 de 662 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 176 de 662 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 105 de 662 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 56 de 662 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 51 de 662 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

6.8/10

Servicios

7.6/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Marla

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente trato, siempre facilitaron todo lo solicitado
Se hospedó 7 noches en agosto de 2022

10/10 Excelente

Fernando

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena ubicación, esta cerca de todo en Washington, Pa. Es el lugar a quedarse.
Se hospedó 2 noches en agosto de 2020
Respuesta de General Manager, el 25 ago. 2020
Dear Fernando, Thank you for your excellent review of your recent stay with us. Thank you for being our guest and we look forward to seeing you again soon! Best regards.

8/10 Bueno

THOMAS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy check in
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Stephen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
convenient location
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Dianne

Viaje familiar
Beds not very comfortable
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Lara

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was not clean. I found items left behind by other travelers, in areas that a broom or vacuum would have reached. The sofa bed was a mint green color, covered in oil and dirt stains. The shower surrounding had mold growing. The outside of the facility was dirty with trash in the landscaping and lying around the grounds. The coffee brewer in the room had built up scale in the water reservoir, which made it unusable.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Christine

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was very clean and quiet, staff was very friendly, and the breakfast was great.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Henrietta

Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
The sofa couch in the room was filthy and the extra blanket wasn't clean.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Chad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Kenisha

I liked the location. Right off the highway, close to restaurants and stores.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

PATRICIA

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Small stars for the fact that the pool was broke and was freezing. Hot tub did not work at all
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Michael L

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No hot water, Trash outside the building, Poor breakfast, Cold coffee. ETC
Se hospedó 12 noches en enero de 2024

2/10 Terrible

Zelphia

Se hospedó 1 noche en febrero de 2024

4/10 Malo

Brandy

Le gustó: Limpieza y servicio y personal
We rented this room specifically to take our daughter swimming and the indoor pool was so cold that no one could even get in it and the hottub jets didnt work but atleast it was warm.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Michael

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 11 noches en enero de 2024

8/10 Bueno

Justin and Trish

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
It was clean and lived the hottub and pool were available. Would probably be 5 star with some updating of washrooms and hottub. Definitely good deal for the money.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

William

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Elizabeth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient to the main highway. Rooms were very nice but could use a clean of the bathroom fan-rest of room very clean and comfortable. Like the small sink and fridge in the room as convenient to make a snack and clean up. Breakfast was good but ran out of stuff and had to ask for food to be replenished-this should not happen as staff should be on top of this.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pretty good place
The hotel and room was clean. Staff was very friendly. A couple of nitpicks- the outer walls are very thin and it sounds like traffic from the nearby roadway is coming through the room. The fridge sounds like an aquarium running... maybe water going to ice maker or something? No leaking water though. The juice machine was not working for breakfast.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

William, Forest Hill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Christina

Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
This place could use some serious updating. So many things not working or in poor shape, including ice machines, lamps, furniture, pillows, sheets. No sheets were in the suite for the pull out sofa and when we called to ask for some, the response was almost comical; after two attempts (and asking them to bring the sheets up after they first told us to come down to the desk) we finally got two sheets. The one positive thing was the employee who brought some breakfast stuff back out when we were late to breakfast (forgot it closes earlier on week days!). We have stayed at this hotel once before, about 9 months ago and don’t remember it being this grungy. Probably won’t stay here again.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Russell

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
So bad we left and stayed at a different hotel
The hotel was so dirty and poor quality we left and found another hotel. Still waiting on info on a refund or credit . Read RECENT reviews, something changed here.... very very poor. I have pics, but the app wont let me in to my pics. Stains, holes, mold... just think.. terrible...
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

William, Forest Hill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
What I loved was the courteous and friendly greeting from the lady at check in. She set the tone as positive and helpful. Awesome!
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Roger

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Sally

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Esther

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jose

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Jennifer

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I've sought out Springhill Suites during my travels for years based on a prior positive experience at this location. That ended with my recent stay. I was shocked at the condition of this hotel! The first room we were given featured unmade beds, (bare mattresses, no bedding), left over food and trash on the desk, and couch cushions piled up in the floor. The second room wasn't much better, with non functional lighting/outlets, a barn door to the bathroom which would not close, filthy floors/walls/curtains, a wonky toilet, and a disgusting shower curtain. Everything was grimy, and if we weren't coming off of a 14 hour day of travel/activities, we would have left to find other accommodations. In the morning we were met with a freezing cold shower, and a questionable looking breakfast. We opted instead to pack up and get the heck out of there, but not before inquiring about a $30 mystery charge that popped up on our card. This was the worst experience I've ever had at a hotel, and Marriott should be ashamed to have their name associated with it.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

mrs Shirley a

Se hospedó 7 noches en noviembre de 2023

8/10 Bueno

Sonia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything fine just the hotel on construction was a little duty
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

John

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is listed as under renovation, but that is making light of the hotel. There was one working ice machine in the entire hotel...there were four machines total. The jets were not working in the hot tub. So many other things were either broken or in rough shape. The furniture in our room was stained as well as the bed spread. The floor had been redone, but under the vinyl tile, the base was uneven and has a big dip in it. Would not stay again.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Wanda

Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Edward

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Soso stay
We were disappointed to find that there were no grab bars that were usable for safety. The tub had a concave bottom which made it difficult to stand on. There was no extra toilet paper and no shampoo and no soap in the shower, the dispensers were empty. Good points were; clean room, excellent mattress, excellent tv and breakfast.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

jackie

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The staff was nice, the room has a SIGNIFICANT mold problem in the bathroom. The curtain were covered in stains. The walls have badly filled holes and the fire detector in the room was covered in masking tape, so I’m sure that wouldn’t work if it needed too. Stay away!
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Pat Renee

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The property and rims are very run down and outdated. The staff was wonderful and very friendly. We had to ask for toilet paper for our room because it was not stocked.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Mohammed

Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Scott

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
To say I was disappointed is an understatement. My definition of renovarions differ than theirs. First room (407) had mold on the wall in the bathroom which was obviously there for awhile. Requested a new room. Appeared clean but after first night, lack of toiletries as well as behind the dressers which were battered, showed sheet rock dust and a used pill pack. This place was not clean at all. And other guests commented in the lobby as well. I won't be staying here again when I visit Pittsburgh.
Se hospedó 3 noches en noviembre de 2023

6/10 Aceptable

Liza

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
Friendly and helpful staff but a lot to improve
I guess you get what you pay for. The entire 2nd floor was under construction and the hallways smelled very bad. The gym was non functional. There was a 5, 10 and then 25 lb weight. The treadmills didn't work. They're laundry was also only functional with quarters. The hotel reception staff were extremely helpful and friendly. That was probably the best part of the hotel.
Se hospedó 10 noches en octubre de 2023

10/10 Excelente

Jonathan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Conveniently located near several restaurants and shopping, accessible to the interstate.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Amanda

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Do not stay here
Complete dump. The floors are filthy, carpets almost worn to the floor, shower leaks, outdated milk on breakfast bar,this place states they are doing renovations, aka our place is a dump. Never will we ever stay here again.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Shannon

Le gustó: Servicio y personal
The manager was very nice and accommodating.
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Sheng Huan

No le gustó: Limpieza y servicio y personal
One of bed missing conforter. We ask front desk to correct it. And he bring bed cover instead conforter. Two glass beside the coffee machine was oily with finger print on then. Very bad feeling .
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Sambasiva reddy

Le gustó: Limpieza
No le gustó: Servicio y personal
Not so great place
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Virginia

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We did not stay here on this date. On our previous stay the week before we had the following issues and refused to stay on our way home. Of course we paid for room anyway. Hotel was being remodeled. Carpet was dirty, multiple electrical issues, damaged furniture, upon check- was informed that credit card used to book stay was not acceptable since was booked through 3rd party. Used a different card but when attempted to purchase snacks was told we were over limit???? and had to pay cash. Standard reasoning was booked through 3rd party. Have contacted Marriott with limited response. WE learned the following for furture trips. 1) Check if facility is under construction-do book if it is. 2) Do not use or recommend any Marriott facility. 3) Do not use 3rd party-book direct.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Jonathan

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When first arrived toilet would not flush. Ask to be switched rooms and had no issues switching rooms. New room had poop stains on floor and couch. Cockroaches on sink and dirty sheets on pullout couch with no blankets or pillows. In room drinking glasses still dirty from previous use with grease and food particles still in one.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Bala

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms are not clean. When switched on the heater smells very bad. Zero star
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Virginia

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
At check in, because of 3rd party involved, would not accept credit card to cover any extra charges, tried to purchase food on room charge but said I was over limit. Facility was being remodeled, toilet in room did not function properly, carpet was sticky, some lighting did not work because was not plugged in and I had to plug in by crawling under furniture, Light shade in desk broken, Ground fault breaker for microwave and coffee was tripped, took 3 attempts to set, Room was musty and smelled of mildew. Double light switch by door was loose and 1 switch did not work. Door was proped open upon arrival. We approached staff about these issues and only response was we had booked through 3rd party, Expedia, and made no attempt to address issues. We stayed the night but, even though we had paid for a night the following week did not return. Do not recommend using this facility.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Pam

Viaje en grupo
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Take a pass
Hotel was undergoing renovations but wasn’t identified as such when I booked through Hotels.com. Front desk personnel was friendly. Breakfast options were ok, nothing special. Could not tell if our double queen room with sofa was renovated yet. Hopefully not, because one bed squeaked badly, sofa was very stained in many places, and thin bath towels were disappointing. Would not have stayed if I hadn’t already book.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Gregory

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
I won't at this location again
The hotel is dated, you can tell it's on the downslide, paint splatter on the floor, dust on all of the vents, non-slip on tub was missing, mattress needs replaced, AC would kick on for 4 mins, off for 4 and back on, microwave would not shut off we had to unplug it or have the door open. We had to go front desk to make up the pull out, none of the items were in the closet.
Se hospedó 2 noches en septiembre de 2023