Interior

Opiniones de The Commonwealth

4 out of 5
The Commonwealth
901 Bank St, Richmond, VA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 895 de 1322 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 237 de 1322 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 116 de 1322 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 39 de 1322 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 35 de 1322 opiniones" "

9.0/10

Limpieza

9.4/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Isabel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great, lovely rooms
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Noreen

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great quiet hotel. Really great room w 2 queen beds and separate sitting area . Very comfortable beds. Would definitely stay again if passing through Richmond again. Thank you 🌞
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina Norton, el 27 mar. 2024
Thank you so much for taking the time to stay with us and reviewing us. We hope the next time your plans bring you to Richmond you come back and stay with us again. safe travels back to Richmond

10/10 Excelente

Shani

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service. Staff was friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina Norton, el 27 mar. 2024
Thank you for taking the time to stay with reviewing us. We hope the next time your plans bring you to Richmond you come back and stay with us again. Safe travels to Richmond

10/10 Excelente

Wendi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Such an adorable propert. The rooms were spacious and comfortable and the location was perfect!
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina Norton, el 25 mar. 2024
Thank you for staying with us and reviewing us. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels back to Richmond

10/10 Excelente

Cindy

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, friendly staff, quiet and clean room!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Christina Norton, el 24 mar. 2024
Thank you so much for taking the time to review us. We are so happy you found us and stayed. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels back!

10/10 Excelente

Arturo

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to book for Galaxycon or any event taking place in the convention center. Short walk to the convention center.
Se hospedó 2 noches en marzo de 2024
Respuesta de Christina Norton, el 24 mar. 2024
Thank you so much for staying with us and reviewing us. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels to Richmond!

10/10 Excelente

Jamal

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel would stay again
Se hospedó 2 noches en marzo de 2024
Respuesta de Christina Norton, el 18 mar. 2024
Thank you so much for taking the time to stay with us and review us. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels to Richmond

8/10 Bueno

Inna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel. The attached restaurant wasn’t great though
Se hospedó 2 noches en marzo de 2024
Respuesta de Christina Norton, el 18 mar. 2024
Thank you for taking the time to stay with us and review us. We are sorry you didn't enjoy your experience in the restaurant. We are always working on improvements and thank you for your feedback. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels to Richmond

8/10 Bueno

Bruce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Christina Norton, el 15 mar. 2024
Thank you so much for taking the time to stay with us and review us. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels back to Richmond

10/10 Excelente

Anthony

Its 10/10
Se hospedó 6 noches en marzo de 2024
Respuesta de Christina Norton, el 11 mar. 2024
Thank you and welcome to your home away from home while in Richmond. We look forward to your next stay. Safe travels back to Richmond

8/10 Bueno

Ruby, Fairfax

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina Norton, el 11 mar. 2024
Thank you for taking the time to stay with us and review us. We hope the next time your plans bring you back to Richmond you come back and stay with us. Safe travels back to Richmond

8/10 Bueno

Miguel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great they still haven’t released my deposit
Se hospedó 1 noche en febrero de 2024
Respuesta de Ryan, el 8 mar. 2024
Hello Miguel!The deposit is already released from our end, the rest is up to your bank, depending on the bank it may take anywhere from 1-5 business days. Hope you get it soon!

6/10 Aceptable

Christina

Le gustó: Limpieza y servicio y personal
We had a toilet not functioning properly and after many asks to get it fixed it wasn't ever fixed completely.
Se hospedó 2 noches en febrero de 2024
Respuesta de Christina Norton, el 4 mar. 2024
Thank you for staying with us and taking the time to review us. I understand you have spoken to our front desk supervisor about your stay. We hope you will come back and stay with us again next time your plans bring you to Richmond. Safe travels back

10/10 Excelente

Jane Elyce

Viaje de negocios
Le gustó: Servicios
Very friendly staff and quick Che k in. I’ve stayed here multiple times and it’s always very nice.
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina Norton, el 29 feb. 2024
Thank you so much for staying with us and reviewing us. we are glad you keep returning. We look forward to your next visit. Safe travels back to us.

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms are great and staff is wonderful
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina Norton, el 26 feb. 2024
Thank you for taking the time to stay with us and review us. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels back to Richmond

8/10 Bueno

Steven

Le gustó: Limpieza y servicio y personal
Didn't like preregistration process.
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina Norton, el 26 feb. 2024
Thank you for staying with us. Our pre-registration is not required to stay with us. It is just a service we offer to our guests. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels back to Richmond

10/10 Excelente

Alison

Se hospedó 1 noche en febrero de 2024
Respuesta de Ryan, el 21 mar. 2024
Thank you for your kind review, we hope to see you again in the future! Safe travels!

10/10 Excelente

Kay

Viaje de negocios
Le gustó: Servicios y condiciones de la propiedad
I liked the international atmosphere of the staff. Very friendly and helpful employees. The suite I stayed in was immaculate, rooms were very large and quite nice.
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina Norton, el 22 feb. 2024
Thank you so much for taking the time to stay with us and review us. We are so happy you found us. We look forward to your next stay with us. Safe travels back to Richmond!

10/10 Excelente

Loretta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It's an older building that's been redone. It's a great location and the staff is attentive
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina Norton, el 22 feb. 2024
welcome to your home away from home when you are in Richmond. We look forward to having you back with us. Safe travels back to Richmond!

6/10 Aceptable

Mary

Viaje familiar
Le gustó: Servicio y personal y servicios
Needs a renovation
Se hospedó 2 noches en febrero de 2024
Respuesta de Christina Norton, el 20 feb. 2024
Thank you for taking the time to stay with us and review us. We appreciate the feedback. We are currently in the process of going into each room and doing any repairs that are needed. We hope you come back and stay with us on your next trip to Richmond!

10/10 Excelente

Joyce

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the aesthetic of the hotel and was very convenient for a show at the Altria Theater.
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina Norton, el 19 feb. 2024
Thank you so much for staying with us and reviewing us. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels to Richmond

2/10 Terrible

corey

Se hospedó 1 noche en febrero de 2024
Respuesta de Ryan, el 21 mar. 2024
Thank you for your review. We are sorry you did not enjoy your stay. Please contact the hotel if you want to speak to us directly. Safe Travels!

10/10 Excelente

Stacy

Se hospedó 1 noche en febrero de 2024
Respuesta de Ryan, el 21 mar. 2024
Thank you for your kind review, we hope to see you again in the future! Safe travels!

10/10 Excelente

Courtney

Great place!
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina Norton, el 10 feb. 2024
Thank you so much for staying with us and reviewing us. We hope the next time your plans bring you to Richmond you come back and stay with us again. Safe travels to Richmond!

10/10 Excelente

Denise

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was great! We had living, kitchen and separate bedroom. The room was clean and had many amenties. Will definitely stay again next time we are in Richmond. Friendly staff. Highly recommend.
Se hospedó 2 noches en febrero de 2024
Respuesta de Christina Norton, el 6 feb. 2024
Thank you so much for staying with us and telling the world about us. We look forward to your next stay. safe travels back to Richmond

10/10 Excelente

Michael, Baltimore

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
-
Se hospedó 2 noches en febrero de 2024
Respuesta de Christina Norton, el 6 feb. 2024
Thank you for staying with us and reviewing us. We hope the next time your plans bring you to Richmond you will come back and stay with us. Safe travels back to Richmond!

10/10 Excelente

Amanda

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Commonwealth was great for my one night in Richmond. Leading up to the stay, the staff were responsive, friendly, and helpful on the phone. Upon check-in, were given a suite with a huge, separate living area which was convenient and unexpected. The on-site food was convenient and tasty for breakfast. Be aware that the elevators are very tiny and the hallways are narrow. Great stay- I’d definitely come back!
Se hospedó 2 noches en febrero de 2024
Respuesta de Christina Norton, el 5 feb. 2024
Thank you Amanda for staying with us and reviewing us. We are so happy you found us and and enjoyed your stay. Yes the elevators and hallways are small but we know the suites make up for the small trip to your room. Safe travels back to Richmond

10/10 Excelente

Jason

Se hospedó 3 noches en enero de 2024
Respuesta de Christina Norton, el 20 mar. 2024
Thank you for taking the time to stay with us and review us. We are so happy you enjoyed your stay. We hope the next time your plans bring you to Richmond you come back and stay with us again. Safe travels back to Richmond

10/10 Excelente

Kathleen

Se hospedó 2 noches en enero de 2024
Respuesta de Christina Norton, el 20 mar. 2024
Thank you for taking the time to stay with us and review us. We are so happy you enjoyed your stay. We hope the next time your plans bring you to Richmond you come back and stay with us again. Safe travels back to Richmond

10/10 Excelente

Kathryn

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely property in great condition. Huge room. Very fast, friendly valet parking and check in/out. Perfect location for access to Capitol and General assembly buildings. Restaurant food is OK if you're too tired to go out, but I'm pretty sure it is just frozen stuff from Costco.
Se hospedó 1 noche en enero de 2024
Respuesta de Christina Norton, el 26 ene. 2024
Thank you for taking the time to stay with us and review us. We appreciate the feedback. I will speak to our restaurant staff about your comments. Safe travels back to Richmond!

10/10 Excelente

gloria

Viaje en grupo, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
modern and gracious
Se hospedó 1 noche en enero de 2024
Respuesta de Christina Norton, el 14 ene. 2024
Thank you for your review. We hope you come back and stay with us again. Safe travels

10/10 Excelente

Nathan

Se hospedó 1 noche en enero de 2024
Respuesta de Christina Norton, el 13 ene. 2024
Thank you so much for staying with us and reviewing us. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels back to Richmond!

10/10 Excelente

Douglas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Christina Norton, el 11 ene. 2024
Thank you for you for taking the time to review and stay with us. We hope the next time your plans bring you to Richmond you come back and stay with us!

10/10 Excelente

Lavar

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One of the nicest hotels I've stayed in recently! Great service and people... the food ehhh. 4.7/5 overall
Se hospedó 1 noche en enero de 2024
Respuesta de Christina Norton, el 8 ene. 2024
Thank you for telling the world about us. We are in the process of making menu changes so hopefully the next time you are back in Richmond you can try us out again. Safe travels back!

10/10 Excelente

Denise

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina Norton, el 8 ene. 2024
Thank you for staying with us and reviewing us. We hope the next timey your plans bring you to Richmond you come back and stay with us. safe travels back to Richmond!

10/10 Excelente

JESSICA

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A great central location. Our dog stayed with us and the capital park right next to the hotel was the perfect spot for walks. The staff was friendly and helpful.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Christina Norton, el 1 feb. 2024
Thank you for staying with us. We love our furry guests too! We look forward to your next stay with us. Safe travels back to Richmond!

10/10 Excelente

James

Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina Norton, el 1 ene. 2024
Thank you so much for staying with us and reviewing us. We look forward to your next stay with us. Safe travels back to Richmond

10/10 Excelente

Verne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location. Large well appointed rooms. Helpful friendly staff.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina Norton, el 31 dic. 2023
Thank you so much for staying with us and reviewing us. We are so happy you enjoyed the hotel. We look forward to your next stay. Safe travels!

10/10 Excelente

Celia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
love this place very clean and cozy, nice staff!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina Norton, el 26 dic. 2023
Thank you so much for staying with us and reviewing us. We hope the next time your plans bring you to Richmond you come back and stay with us again. Safe travels back to Richmond

10/10 Excelente

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina Norton, el 26 dic. 2023
Thank you so much for staying with us and reviewing us. We hope the next time your plans bring you to Richmond you come back and stay with us again. Safe travels back to Richmond

10/10 Excelente

Carlos, Mandeville

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very comfortable and spacious rooms with excellent staff.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina Norton, el 21 dic. 2023
Thank you so much for staying with us. We are glad you enjoyed your comfortable and spacious room. We look forward to your next stay.

10/10 Excelente

Sonja

Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina Norton, el 21 dic. 2023
Thank you so much for taking the time to review and stay with us. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels back to Richmond

8/10 Bueno

Jodi

Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina Norton, el 21 dic. 2023
Thank you so much for staying with us and reviewing us. We hope the next time your plans bring you to Richmond you try us out again. Safe travels back to Richmond

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina Norton, el 18 dic. 2023
Thank you for taking the time to stay with us and reviewing us We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels back to Richmond

6/10 Aceptable

Gina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel needs to provide more soap. We only had one small bar of soap in our room for a family of 4. We had to ask for more soap and body wash. Restaurant only had one person working; which was the bar tender. He did a good job. Charged $20 for a meal that had very small portions. I couldn’t receive a receipt at checkout because I booked with Expedia; I have never heard such a thing and I book online all the time. Nice ideas poor execution. Called our room 15 minutes before 12 to ask us to leave; when checkout is at 12. Tacky!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina Norton, el 18 dic. 2023
Thank you for taking the time to stay with us and review us. If you paid through expedia we are not able to give you a receipt because what you paid Expedia and what they gave us are different. Expedia takes out all the commissions and fee's before they pay us so the bill wouldn't reflect what you paid. I'm sorry if we failed to explain that correctly to you. That is how all third party reservations work when you pay them directly. I will also speak to my front desk about calling you a few minutes before you left. Sometimes we do that so we can see if you would like us to pull your car around to assist in your check out. Sometime guest don't want us to pull it around because they have plans to walk around Richmond. Safe travels back to Richmond!

8/10 Bueno

Bill

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and perfect for business traveler.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina Norton, el 16 dic. 2023
Thank you so much for staying with us and reviewing us. We hope the next time your plans bring you to Richmond you come back and stay with us. Safe travels

8/10 Bueno

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Breakfast was good. Front desk was helpful. Shower had pressure issues....and HVAC had excessive noise.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina Norton, el 15 dic. 2023
Thank you for taking the time to stay and review us. I'm sorry you were here during our water pressure issue. We have had that corrected. Unfortunately when you are open 24/7 there is not a convenient time for something to break. We hope the next time your plans bring you to Richmond you come back and stay with us again. Safe travels

8/10 Bueno

Wendy

Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina Norton, el 31 dic. 2023
Thank you for staying with us and reviewing us. We are so excited you found your home away from home while in Richmond. Safe travels back!

6/10 Aceptable

Crystal

Le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina Norton, el 11 dic. 2023
Thank you for taking the time to stay with us and review us. I would love to learn more about your stay. When you have time please let us know what we can do better

8/10 Bueno

Charles

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
CR family
Pub food NG , great staff and very professional, water pressure very low water temp just warm, would have liked a hot shower after 12 hrs on the road
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina Norton, el 10 dic. 2023
Thank you for taking the time to stay with us and review us. We will be speaking to our engineering department to ensure we take care of the shower issue. Thank your for brining it to our attention.