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Opiniones de Hyatt Place Sacramento/Rancho Cordova

3 out of 5
Hyatt Place Sacramento/Rancho Cordova
10744 Gold Center Dr, Rancho Cordova, CA

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 575 de 1007 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 282 de 1007 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 86 de 1007 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 40 de 1007 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 1007 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Ruth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel, buena ubicación, genial el servicio
Se hospedó 2 noches en octubre de 2023
Respuesta de Customer Service, el 16 oct. 2023
¡Gracias por la excelente calificación, Ruth!Es maravilloso que podamos brindarle una experiencia placentera. Nos preocupamos por la felicidad de nuestros huéspedes, por lo que esperamos volver a recibirlo pronto en Hyatt Place Sacramento Rancho Cordova. Nos gustaría compartir contigo una experiencia aún mejor pronto.

10/10 Excelente

Juan Antonio

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Esta muy limpio
Se hospedó 1 noche en febrero de 2022
Respuesta de Customer Service, el 18 feb. 2022
¡Gracias por la maravillosa reseña, Juan! ¡Estamos encantados de que haya tenido una estadía tan fantástica en Hyatt Place Sacramento Rancho Cordova! Es excelente que haya renovado su habitación correctamente y que haya apreciado nuestras cómodas y limpias instalaciones. ¡Nos esforzamos por alcanzar la excelencia y sus elogios nos permiten saber que estamos haciendo nuestro trabajo! Esperamos volver a verte pronto para otra experiencia fantástica. ¡Gracias nuevamente por compartir sus comentarios!

10/10 Excelente

Macario

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hyatt cadena de Hoteles que saben lo que hacen
TOdo muy organizado , indiscutiblemente las cadena De Hoteles Hyatt, que he visitado son fantástico
Se hospedó 7 noches en febrero de 2019
Respuesta de Kristina McCarty, el 23 mar. 2019
¡Gracias por estar con nosotros! ¡Apreciamos su feeback!

10/10 Excelente

RONALD

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Vale la pena precio servicio
Muy cómodo hotel todo en orden
Se hospedó 2 noches en febrero de 2019
Respuesta de Kristina McCarty, el 23 feb. 2019
¡Gracias por estar con nosotros! Apreciamos la revisión y esperamos que haya tenido una estancia agradable.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Llegamos solo para pasar la noche y el hotel resultó muy cómodo, muy amplias las Habitaciones y práctico para subir y bajar maletas
Se hospedó 1 noche en diciembre de 2018
Respuesta de Kristina McCarty, el 15 ene. 2019
Muchas gracias por estar con nosotros! Apreciamos los comentarios y esperamos verlos nuevamente.

10/10 Excelente

Lucy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel! And staff!
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 28 mar. 2024
Lucy, we are delighted to hear that Hyatt Place Sacramento Rancho Cordova exceeded your expectations! Our dedicated team members are integral to providing an excellent experience. We are eager to welcome you back for another wonderful stay.

10/10 Excelente

Vionie

Le gustó: Limpieza
G
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 22 mar. 2024
Vionie, thank you for choosing Hyatt Place Sacramento Rancho Cordova. We're immensely happy to know your experience was great. To continue making your stay exceptional, we value your feedback, and your comments would be appreciated. We eagerly anticipate welcoming you back in the near future!

2/10 Terrible

Brittani

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 22 mar. 2024
Brittani, it's regrettable to learn that your experience did not meet your expectations. We sincerely value the feedback of all our guests, and we're committed to making the necessary improvements to enhance guest satisfaction. We hope you'll consider providing us another chance to serve you better in the future.

10/10 Excelente

Allison

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and great staff
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 18 mar. 2024
Allison, it's wonderful to know you found the Hyatt Place Sacramento Rancho Cordova spotless and our team members exceptional. Our aim is to set a high standard of cleanliness and hospitality, so it's great to hear that reflected in your stay. Thank you for sharing your experience with us, we hope to welcome you again soon.

6/10 Aceptable

Larissa

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The hotel offered an overall satisfactory experience. The breakfast was good, and the staff was friendly and helpful. The location was great; however, the downside included parking charges and ongoing construction on one of the hotel floors during my stay.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 13 mar. 2024
Larissa, it's good to hear you enjoyed the breakfast and found our team members friendly and helpful. We strive to offer an excellent location for all of our guests. We appreciate your understanding about the parking charges and any inconvenience caused by renovations. These improvements are essential to provide our guests with an enhanced experience, and we are grateful for your patience during this process. Your feedback is valuable and will be used to improve future guest experiences. We hope to host you again in the future for an even more satisfying stay.

10/10 Excelente

Jerrod

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 28 mar. 2024
Jerrod, it's pleasing to hear that you enjoyed your time at Hyatt Place Sacramento Rancho Cordova. Our team members put considerable effort into ensuring every guest experience is a fantastic one, so your 5-star rating is truly appreciated. We hope to welcome you back soon for another wonderful stay!

10/10 Excelente

Michele

Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 20 mar. 2024
Michele, thank you for taking the time to rate your experience at Hyatt Place Sacramento Rancho Cordova so highly. We are thrilled that you enjoyed your stay with us. We look forward to welcoming you back in the near future.

4/10 Malo

Sergio

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Room wasn’t ready at check in they let us check in at 3:40 our room wasn’t ready and when we got it the floor was dirty
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 26 feb. 2024
Sergio, we regret to hear about the late check-in and cleanliness issue you experienced. Timeliness is an issue we take seriously and our space should always meet high standards of cleanliness. We value your feedback as it helps us identify areas where we may need to improve. We encourage you to give us another opportunity to provide a more positive experience.

4/10 Malo

Yadira

Viaje familiar
The carpet on the room was very dirty a lot hair dog , really bad
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 22 feb. 2024
Yadira, it's regrettable to learn of your experience relating to the cleanliness of the room. We acknowledge the essence of maintaining a pristine room environment and our team members work diligently to ensure this. We will take your feedback as an opportunity to reiterate the importance of this with our cleaning team. We invite you to return so we can strive to provide a better experience.

6/10 Aceptable

Yadira

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 20 feb. 2024
Yadira, thank you for your straightforward feedback. It's great to hear that you found your stay to be satisfactory. Please know we continually strive for exceptional experiences, and your comments will guide us as we work toward that. We hope to host you again in the future and aim for an even better experience.

6/10 Aceptable

Andrea

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
I liked that it was close to the highway. The property was under construction, so the elevators were suspect.
Se hospedó 4 noches en enero de 2024
Respuesta de Customer Service, el 6 feb. 2024
Andrea, it's good to know that you appreciated our location's convenience. We understand that undergoing renovations can sometimes lead to unexpected inconveniences such as your experience with the elevators. We assure you this temporary scenario is aimed at providing an upgraded future experience. Thank you for your patience and understanding. We hope to welcome you back once our improvements are complete.

10/10 Excelente

william

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The facility was remodeling. It was not bothersome. Very good breakfast. Lots of options.
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service, el 29 ene. 2024
William, we appreciate your understanding as Hyatt Place Sacramento Rancho Cordova undergoes renovations. We are thrilled you had a pleasant experience and enjoyed our wide variety of breakfast options. We thank you for sharing your experience and look forward to having the opportunity to serve you again in the future.

10/10 Excelente

Aleksandr

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
Aleksandr, thank you for taking the time to rate your experience at Hyatt Place Sacramento Rancho Cordova. It's wonderful to know that your visit met your expectations. We're looking forward to welcoming you back.

10/10 Excelente

Boris

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
Thanks for the perfect rating, Boris! We can't wait to see you again soon for another amazing experience at Hyatt Place Sacramento Rancho Cordova. Have a great day!

10/10 Excelente

Bridget

Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service, el 16 ene. 2024
Thank you for the amazing rating, Bridget!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt Place Sacramento Rancho Cordova soon!Thanks again for leaving your feedback!

4/10 Malo

Sol De la Torre

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service, el 27 dic. 2023
Thanks for the feedback, Sol.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

10/10 Excelente

Dan

Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service, el 25 dic. 2023
Dan, thank you for your outstanding rating of Hyatt Place Sacramento Rancho Cordova. It's terrific to hear that you've had an exceptional experience with us. We look forward to your return visit.

2/10 Terrible

peter

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was dirty, the bed had dirty linen and the service was unpleasant and arrogant. My planned 60th birthday evening with my wife was seriously disrupted.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 24 dic. 2023
Peter, our team regrets hearing of the problems you experienced. Cleanliness is of utmost importance to us, and we apologize if you found it not up to your standards. Similarly, we're sorry for your dissatisfaction with your bedding, as well as any unpleasant interactions with our team members. It's deeply regrettable that your special day was marred. We're dedicated to rectifying such issues and offering a better service in the future.

6/10 Aceptable

Don

Viaje familiar
Le gustó: Limpieza y servicio y personal
I did not appreciate being charged $14 for parking. The rooms were not insulated from sound. Plumbing made nouse. People voices in hall and adjacent rooms were excessive. Breakfast was good.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 18 dic. 2023
Don, it's disheartening to read that certain aspects of your stay did not meet expectations. We're sorry that noise disturbances were a concern, and we appreciate you flagging the unexpected parking fee. On the flip side, your positive feedback about our breakfast is greatly valued. We'll make note of these observations, allowing us to improve guest experiences in the future.

6/10 Aceptable

Natasha

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Not modern. Towels were dirty and stained. Construction was being done. $28 parking fee.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service, el 18 dic. 2023
Natasha, it is regrettable to hear that certain aspects of your visit were not up to standard. Issues with cleanliness are not characteristic of the experience we strive to provide. Be assured, our renovation activities are intended to enhance your future stays. As to the parking fees, they are as competitively priced as possible for the locality. Your observations will be addressed with the team to improve our services. We hope to serve you better on your next visit.

8/10 Bueno

Lorna

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Customer Service, el 5 feb. 2024
We appreciate your lovely rating, Lorna!The satisfaction of our guests is important to us so we can't wait to see you back again at Hyatt Place Sacramento Rancho Cordova soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

8/10 Bueno

Carlo

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Servicios
Internet really bad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 10 dic. 2023
Carlo, it is concerning to learn that you had trouble with the Internet during your stay. As we understand how important connectivity can be, improvements in this sector are constantly put under consideration. We truly appreciate your feedback and hope you'll visit us again at Hyatt Place Sacramento Rancho Cordova.

6/10 Aceptable

Oscar

Viaje familiar
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 8 dic. 2023
Oscar, it seems like your stay at the Hyatt Place Sacramento Rancho Cordova was neither extremely satisfying nor disappointing. We are constantly working to improve our offerings and services to ensure better experiences. Any specific areas that you think need enhancing would be greatly valued for our ongoing improvement efforts. Your feedback matters to us. We hope for an opportunity to serve you better in the future.

8/10 Bueno

Kevin

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y servicio y personal
Staff was friendly and helpful. Close to several restaurants. Proximity to the freeway is convenient but rooms facing that side also get the noise
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service, el 6 dic. 2023
Kevin, we appreciate your feedback about your stay at the Hyatt Place Sacramento Rancho Cordova. It's great to hear our team members made a positive impression with their friendliness and helpfulness. We're thrilled that you enjoyed our close proximity to several dining options as well. We acknowledge your comment regarding noise and want to assure you we're exploring ways to improve our guest experience. Thank you for choosing us and we hope to welcome you back soon.

10/10 Excelente

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Hotel
We had a 1 night stay and it was great. Very nice and clean rooms. I would recommend this Hotel.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 5 dic. 2023
Richard, it's delightful to know you had a fantastic one-night stay at Hyatt Place Sacramento Rancho Cordova. We also appreciate your compliments about our pristine rooms. We are grateful for your recommendation and hope to welcome you back for another great experience soon.

10/10 Excelente

Lillian

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very Cleanses and friendly staff
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 5 dic. 2023
Lillian, we're thrilled to hear you appreciated the immaculate environment and warm interaction with our team members at Hyatt Place Sacramento Rancho Cordova. We take pride in providing an inviting and comfortable experience for every guest. We're looking forward to serving you again soon.

8/10 Bueno

Yessenia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a nice stay and would definitely recommend. I can’t wait to see what it looks like once the renovations are done. Will be back for sure.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 5 dic. 2023
Yessenia, it's wonderful to hear that you had an enjoyable experience at Hyatt Place Sacramento Rancho Cordova. We're thrilled you're excited about our upcoming renovations and look forward with anticipation to your return. Your recommendations are highly valued, thank you!

10/10 Excelente

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good place
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 5 dic. 2023
Luis, it's truly heartening to know you had a good experience at Hyatt Place Sacramento Rancho Cordova. Your brief but poignant comment implies we are meeting our goals of providing comfortable and memorable stays. We eagerly await your return visit.

10/10 Excelente

Traci

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Family Thanksgiving visit
Stayed here due to family trip for Thanksgiving. Location was convenient. Facility was clean and inviting. Breakfast was good and staff kind and helpful. Did NOT care for having to pay to park there, was not caught prior to booking and will look for this going forward. Was told it was “customary” to have this charge, but did not see it at other hotels around the area and were surprised by this charge. 😬 The turkeys escaped the dinner table at the Hyatt and we got a good laugh over this!
Se hospedó 3 noches en noviembre de 2023
Respuesta de Customer Service, el 30 nov. 2023
Traci, thank you for sharing your experiences with your stay at Hyatt Place Sacramento Rancho Cordova. We're thrilled to hear your Thanksgiving trip was enjoyable and that our convenient location, clean atmosphere, tasty breakfast and helpful team members added to the positivity. We always aim to bring laughter to our guests and it seems the hotel 'turkeys' certainly did their job! In regards to the parking fee, we'll definitely keep your comment in mind to improve our communication about this fact for future reservations. We hope to welcome you back during your next family trip!

10/10 Excelente

Amber

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, great rooms and fantastic amenities.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Customer Service, el 29 nov. 2023
Amber, we are thrilled to hear that you enjoyed your stay at Hyatt Place Sacramento Rancho Cordova. It's fantastic to know that you appreciated our neat accomodations and top-notch amenities. We can't wait to welcome you back for another stellar experience.

6/10 Aceptable

Viola

Viaje familiar
Le gustó: Limpieza y servicio y personal
This is a clean & comfortable hotel & we have stayed here a number of times. However, the property has added a parking fee even though there is nothing special about the standard parking surrounding the hotel. It just feels like a way for them to grab more money. I despise all the hidden fees in today's world.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service, el 28 nov. 2023
Viola, it's appreciated that you've chosen to stay with us numerous times and found the facilities clean and comfortable. However, we acknowledge your feedback regarding the recent parking fees. Please understand that this change is in line with local area standards and allows us to maintain the quality and security of our surrounding spaces. It's never our intention to impose hidden fees, and we're always here to clarify any charges. We hope to remain your choice for convenient accommodations in the future.

10/10 Excelente

Cynthia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check-in was seamless. No problems at all. Check-in staff was friendly and accommodating. Room was a nice size and had everythong we needed. Very nice.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service, el 24 nov. 2023
Cynthia, it's delightful to learn about your pleasant experience at Hyatt Place Sacramento Rancho Cordova. The ease of your check-in and the friendliness of our team members are just part of our effort to make all guests feel welcome. It's great to know that the room's dimensions and amenities met your needs. We appreciate your feedback and look forward to welcoming you back.

10/10 Excelente

Jonathan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent manager. She was extremely friendly and looked like she enjoys her job. The food was very nice withe real plates, glass glasses and silverware!!! The shower was fantastic! We were really impressed with everything! Thank you all for an excellent stay!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service, el 22 nov. 2023
Jonathan, it's heartening to hear that your stay at Hyatt Place Sacramento Rancho Cordova was excellent. We're delighted that our friendly manager and culinary offerings left such a positive impression. Our team is glad you enjoyed the high-quality dining amenities and your shower. Appreciation like yours motivates us to continually provide exceptional service and facilities. We look forward to welcoming you again for another pleasing visit.

10/10 Excelente

Joy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Customer Service, el 21 nov. 2023
Joy, thank you for your high rating of Hyatt Place Sacramento Rancho Cordova! We're delighted to know your experience surpassed expectations. We're looking forward to welcoming you back in the future.

8/10 Bueno

Danny

Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service, el 17 nov. 2023
Danny, it's great to hear that your stay at Hyatt Place Sacramento Rancho Cordova was enjoyable. We truly appreciate your positive rating. We're looking forward to welcoming you back on your next visit to the area.

10/10 Excelente

Lynn

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to family and restaurants
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service, el 15 nov. 2023
Lynn, it's wonderful to hear that the location of the Hyatt Place Sacramento Rancho Cordova worked exceptionally well for you, with proximity to your family and dining options playing a significant role. Your feedback is precious to us and we can't wait to welcome you back so you can enjoy our optimal location once again.

10/10 Excelente

Manj

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Parking rip off
Se hospedó 2 noches en noviembre de 2023
Respuesta de Customer Service, el 6 nov. 2023
Manj, we're thrilled to know you had a top-tier experience at Hyatt Place Sacramento Rancho Cordova. We appreciate your rating and hope to welcome you back soon!

10/10 Excelente

Yolanda

Se hospedó 2 noches en octubre de 2023
Respuesta de Customer Service, el 19 nov. 2023
Thank you for the excellent rating, Yolanda!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hyatt Place Sacramento Rancho Cordova! We look forward to hosting you again soon.

10/10 Excelente

Kendall

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 26 oct. 2023
Kendall, it's wonderful to see your high rating for Hyatt Place Sacramento Rancho Cordova! We're thrilled you enjoyed your experience. Your continued support means so much to us. We look forward to welcoming you back during your next visit.

8/10 Bueno

Jena

Se hospedó 4 noches en octubre de 2023
Respuesta de Customer Service, el 13 nov. 2023
Jena, we appreciate you taking the time to rate Hyatt Place Sacramento Rancho Cordova. We're delighted to see that you had a positive experience. Please feel free to share any specific feedback you may have, as it helps us enhance our services. We look forward to welcoming you back in the near future.

8/10 Bueno

Margarite

Le gustó: Limpieza y condiciones de la propiedad
Quiet relaxing
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 23 oct. 2023
Margarite, we're thrilled you found the atmosphere at Hyatt Place Sacramento Rancho Cordova to be peaceful. It's our goal to provide a tranquil setting for our guests to unwind. Thank you for your feedback and we hope to welcome you again soon!

4/10 Malo

Tammy

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Picture are not the same as real time!! Our refrigerator did not work. Our rooms were not connecting although they did put us next to each other!! Staff was amazing and breakfast was good!! Xtra parking $ 👎
Se hospedó 3 noches en octubre de 2023
Respuesta de Customer Service, el 17 oct. 2023
Tammy,It's unfortunate to hear that your expectations around the property visuals and the connecting rooms weren't met. Regretfully, you had an issue with the functioning of the refrigerator as well.On a brighter note, it's gratifying that our amazing team members and our breakfast offering contributed positively to your visit. Parking arrangements are made keeping the safety and convenience of our valued guests in mind.We would love to have another opportunity to provide you with an enhanced stay experience. Thank you for sharing your feedback.

10/10 Excelente

Vonica

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was our first time staying, we like the place, it was clean, staff were friendly, services were good. We would like to come back.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Customer Service, el 4 oct. 2023
Vonica, thank you for your glowing review of Hyatt Place Sacramento Rancho Cordova! We're thrilled to hear that you enjoyed our clean facilities, friendly team members, and our services. We look forward to welcoming you back on your future visits!

10/10 Excelente

Roger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice hotel, great bed, close to restaurants and a friendly staff. We would definitely stay here again.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Customer Service, el 29 sept. 2023
Roger, thank you for sharing your wonderful experience at Hyatt Place Sacramento Rancho Cordova. We're thrilled to hear that you appreciated the comfort of our beds and our convenient location. It's also lovely to hear that our team members left a positive impression on you. We eagerly await your return for another enjoyable stay.