Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 473 de 1003 opiniones" "
10 - Excelente
473
Puntuación de 8, es decir, Bueno. Basada en 272 de 1003 opiniones" "
8 - Bueno
272
Puntuación de 6, es decir, Aceptable. Basada en 140 de 1003 opiniones" "
6 - Aceptable
140
Puntuación de 4, es decir, Malo. Basada en 78 de 1003 opiniones" "
4 - Malo
78
Puntuación de 2, es decir, Terrible. Basada en 40 de 1003 opiniones" "
2 - Terrible
40
8.6/10
Limpieza
8.6/10
Servicio y personal
8.0/10
Servicios
8.2/10
Condiciones de la propiedad
8.2/10
Cuidado del medio ambiente
Opiniones
6/10 Aceptable
Cliente verificado
Viaje en pareja
9 ene. 2019
Le gustó: Limpieza y condiciones de la propiedad
It’s not the first time we stay at la posada but define toy may be our last. The resort fee they charge is money wasted, our car took always at least 20 mins to be ready whenever we asked for it, the gym keep turning off the machines (our guess is that the breakers went down) so you could not take a run continuously. As for the check in they did not tell me that they were going to charge my guarantee credit card once it reached 1000, and I found out that when doing my check out where they insisted to keep the credit card charge instead of charging the card that I wanted (a debit card). When finally they managed to put the note and charge where I wanted , 6 days after I found out that they charged me more than the folio they gave me! So now I have to call them to clarify that! What a nightmare! Perhaps they were understaffed or I don’t know but definitely this time was a very bad experience
Cliente verificado
Se hospedó 4 noches en diciembre de 2018
10/10 Excelente
Tomás Humberto
16 jul. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Agradable experiencia.
Muy agradable experiencia, las instalaciones son acogedoras y calidad, camas muy cómodas y los jardines y fuentes muy bien cuidados, excelente ubicación. Felicidades.
Tomás Humberto
Se hospedó 1 noche en julio de 2017
10/10 Excelente
Cliente verificado
11 feb. 2014
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
muy buen hotel
bien muy
Cliente verificado
8/10 Bueno
Sara Romero, Juarez,mex
16 sept. 2013
No le gustó: Comodidad de las habitaciones
Just good...
It didnt stop raining, but the real bad part was the room leaking¡ i told at least three people of the hotel staff and none showed concern. The hotel facilities are beautiful but the room and the service can be improved!
Sara Romero
10/10 Excelente
Eva
Viaje de negocios
11 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Properly is beautiful. Lots of amenities for guest. The shuttle was super convenient and the staff was friendly.
Eva
Se hospedó 5 noches en abril de 2024
Respuesta de Gabriela, el 12 abr. 2024
Dear Eva.Thank you for taking the time to let us know about your experience at our resort. We are so happy to hear that our staff was able to provide a quality service for you. We look forward to having you stay with us once more.
6/10 Aceptable
michelle
7 abr. 2024
Le gustó: Condiciones de la propiedad
michelle
Se hospedó 2 noches en abril de 2024
Respuesta de Gabriela, el 8 abr. 2024
Dear Michelle, Thank you for taking the time to let us know about your experience at our resort. We are sorry to hear that our property was not able to meet your expectations. We hope that if your travels bring you back into town you will choose to stay with us once again.
10/10 Excelente
Vikram
Viaje familiar con niños
4 abr. 2024
Le gustó: Servicios
The cozy and inviting lobby, the restaurant and the library are something unique. The staff was courteous and patient. We enjoyed lounging around both the indoor places and outdoors. The property doubles as an art gallery with eye catching Southwest and NM sceneries.
Vikram
Se hospedó 3 noches en marzo de 2024
Respuesta de Hector Calles / Front Office Director, el 4 abr. 2024
Dear Vikram.Thank you so much for providing great feedback. It is always pleasant to hear when our important guest enjoyed their stay. We would be so honored to have you back soon. Looking forward to seeing you again.
10/10 Excelente
Dee
Viaje en pareja
2 abr. 2024
Love staying at La Posada when visiting Santa Fe. Awesome property grounds, fantastic staff, fabulous food, great bars and amazing valets! The accommodations are spectacular as well! I just love this place! They’re all about their guests’ comfort and well being. Outstanding place to stay!
Dee
Se hospedó 4 noches en marzo de 2024
Respuesta de Hector Calles/ Front Office Director, el 2 abr. 2024
Dear Dee.Thank you for providing such great review. We are glad you enjoyed your stay in our beautiful hotel. I will communicate all the associates how gracefully they delivered service to you. We really hope you can come back in the near feature. Best wishes.
10/10 Excelente
Susan
Viaje en pareja
28 mar. 2024
very slow, why not have self-parking? Otherwise beautiful place, clean, quiet
Susan
Se hospedó 4 noches en marzo de 2024
Respuesta de Hector Calles / Front Office Director, el 28 mar. 2024
Dear Susan.Thank you for the feedback provided. We try to avoid the hassle of you parking your own car since there is limited parking around town, We are super glad to hear you enjoyed your stay in our beautiful hotel. We hope you can give us another opportunity in the near future. Best wishes.
10/10 Excelente
Erik
Viaje en pareja
25 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient walking distance from The Plaza. Beautiful resort with helpful staff.
Erik
Se hospedó 3 noches en marzo de 2024
Respuesta de Hector Calles/Front Desk, el 26 mar. 2024
Dear Erik.Thank you for such a great review from your most recent stay with us. Our prime location makes a big difference when staying in town. Three blocks for everything. You scape the crowds, and our beautiful gardens are about to start blooming. Once again, thank you for staying with us.We hope to see you back soon.
10/10 Excelente
Dorian
21 mar. 2024
Dorian
Se hospedó 3 noches en marzo de 2024
Respuesta de Hector Calles / Front Office Director, el 10 abr. 2024
Dear Dorian.Thank you the rating provided in your review. It was a pleasure to be able to serve you while staying with us. We are really looking forward to seeing you in the near future. Best wishes!!!
8/10 Bueno
Andrew
Viaje en pareja
16 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay.
Andrew
Se hospedó 2 noches en marzo de 2024
Respuesta de Hector Calles / Front Office Director, el 16 mar. 2024
Dear Andrew.Thank you for staying with us. It was a pleasure to be able to serve you while staying with us. We really hope to see you back in the near future.
10/10 Excelente
Genesis
20 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We absolutely loved staying at La Posada staff was always so welcoming and friendly. Julias restaurant needs improvement on their staff and menu. Other than that everything was perfect!
Genesis
Se hospedó 4 noches en febrero de 2024
Respuesta de Gabriela, el 1 mar. 2024
Thank you for taking the time to let us know about your experience at our property. We are happy to hear that our staff was able to provide a wonderful service to you. We will make sure our food and beverage director takes this into consideration for our current and future guest.
10/10 Excelente
Christy
Viaje en pareja
6 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property! The staff was excellent. Our valet was prompt. The breakfast was wonderful, the plates were large enough to share.
Christy
Se hospedó 2 noches en febrero de 2024
Respuesta de Hector Calles / Front Office Director, el 9 feb. 2024
Dear ChristyThank you for the feedback provided. I will communicate all our associates how satisfied you were with the service provided. It is always great to hear positive feedback from our important guests. You!.We hope to see you back soon.Best wishes.
10/10 Excelente
Rose
Viaje en pareja
31 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet setting with easy walking distance to all the sites.
Nice spa, good on site testaurant and cozy gathering spots
Rose
Se hospedó 2 noches en enero de 2024
Respuesta de Hector Calles/ Front Office Director, el 3 feb. 2024
Dear, Rose.Thank you for providing such great feedback. It is always important to us to know how our important guest feel while and after their stay. We hope to see you back soon.Best wishes!!!
6/10 Aceptable
nicole
Viaje en pareja
15 ene. 2024
Le gustó: Limpieza
Staff is friendly/ but overall vibe of hotel was not our favorite
nicole
Se hospedó 3 noches en enero de 2024
Respuesta de Hector Calles/Front Desk, el 16 ene. 2024
Dear nicole.Thank you for the feedback provided. I sincerely apologize for not meeting your expectations during this time. I wish you could explain a little bit more why you could not enjoy your stay. It would help us out tremendously. I really hope you can give us another opportunity in the near future.Best wishes!!!
10/10 Excelente
Erin
Viaje familiar
6 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We always love our stay at La Posada
Erin
Se hospedó 3 noches en enero de 2024
Respuesta de Hector Calles / Front Office Director, el 10 ene. 2024
Dear Erin.Thank you for visiting our lovely hotel. I appreciate the great score provided. I will communicate all our associates how satisfied you were with the service received. Once again, thank you for staying with us. We hope to see you back soon.
10/10 Excelente
Frank
Viaje familiar
2 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One of my favorite places to stay in Santa Fe!
Frank
Se hospedó 1 noche en enero de 2024
Respuesta de Hector Calles / Front Office Director, el 10 ene. 2024
Dear Frank.Thank you for the loyalty. We appreciate you coming to stay with us. It is always a big pleasure to be able to serve you.We are looking forward for your next visit.
10/10 Excelente
Roe
31 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Roe
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hector Calles / Front Office Director, el 1 ene. 2024
Dear Roe.Thank you for the feedback provided. It is awesome to start the year with the right foot and great scores. We appreciate the loyalty, and we look forward to seeing you in the near future, Best wishes!!!
4/10 Malo
paul
Viaje en pareja
27 dic. 2023
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Our room was nothing like rooms depicted on website. Very small. No view. Had to keep shade closed for privacy. Desperately in need of electrical work. Extension cords and tv cable hanging out all over the place. Very third world. Phone wouldnt stop ringing last nite of our stay.
Valet service was very slow. Staff was very kind and overworked on a property that needs major attention. We had higher expectations and were sadly disappointed. Shout out to Angel with valet and Hector for their professionalism. Julias social club was overwhelmed on Christmas Eve and needs serious help.
paul
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hector Calles / Front Office Director, el 28 dic. 2023
Dear Paul.I would like to sincerely apologize for not meeting your expectations during your most recent stay. I have communicated your concerns to our leadership team, so they can review all policies and regulations ir order to avoid the same issues from happening in the future. I really hope you can give us another opportunity. Best wishes!!!
10/10 Excelente
John
27 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
John
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hector Calles / Front Office Director, el 27 dic. 2023
Dear John.Thank you for staying with us. We appreciate the loyalty. I will share your feedback with the entire hotel staff to let them know how satisfied you were during the time you spent with us. It is so important to us to receive this positive feedback. It helps us to become even stronger in this industry.We hope to see you back in the near future.
10/10 Excelente
Peter
23 dic. 2023
Peter
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hector Calles / Front Office Director, el 24 dic. 2023
Dear Peter,Thank you for staying with us and providing such a great review. We appreciate your loyalty and we hope to see you back soon.Happy Holidays!!!
6/10 Aceptable
Kevin
Viaje en pareja
19 dic. 2023
Le gustó: Condiciones de la propiedad
Stay here for a convenient, walkable location to the square and downtown. The property needs a culture shift though from can-don't so don't expect a smooth guest experience. Front desk has no cash drawer for valet tipping, so valets make change from their wallets clogging up the valet stand. Bartender was downright Eeyore to every customer. Room was never vacuumed during 3-night stay and amenities never refreshed. It took 2 days to get Kiva fireplace-sized wood refill - fought too large wood that smoked out the room and sent ashes around it. Etc.
Kevin
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hector Calles / Front Office Director, el 20 dic. 2023
Dear Kevin,I would sincerely like to apologize for not meeting your expectations during your most recent stay with us. I have communicated all your concerns to our leadership team, so they can review all norms and policies with the respective department leaders in order to avoid the same issues from occurring in the future. Once again, thank your for staying with us. We hope you can give us another opportunity.
10/10 Excelente
Laurie
Viaje familiar
18 dic. 2023
Le gustó: Limpieza y servicio y personal
Laurie
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hector Calles / Front Office Director, el 20 dic. 2023
Dear Laurie,Thank you for providing such a great feedback. We appreciate your loyalty. We hope to see you back soon in order to keep creating more memorable stays.Happy Holidays!!!
10/10 Excelente
Spencer
Viaje familiar
17 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay, room was awesome. Only drawback was the lighting for the walkway leading to the room was out and we had to use a flashlight to see to get in.
Spencer
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hector Calles / Front Office Director, el 20 dic. 2023
Dear Spencer,Thank you for staying in our beautiful village. We will always have open doors for your return. Thank you for letting us know about the lighting situation. Our engineering team already took care of the issue. Once again, thank you for staying with us.We look forward to seeing you again.
6/10 Aceptable
Cliente verificado
Viaje familiar
15 dic. 2023
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Cliente verificado
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hector Calles / Front Office Director, el 17 dic. 2023
Dear Reviewer.Thank you for taking the time to provide this review. We would have loved if you gave us some feedback why we could not get a higher score. Guest satisfaction is our main priority. We really appreciate your business, and we hope to see you back in the near future. Happy Holidays!!!
10/10 Excelente
Cheryl
11 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cheryl
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hector Calles / Front Office Director, el 12 dic. 2023
Dear Cheryl.Thank you for the feedback provided. We appreciate your loyalty. I will communicate all the hotel staff how satisfied you were with the service provided. I really hope you can come back soon.Best of Holidays!!!
10/10 Excelente
Karin
30 nov. 2023
Karin
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hector Calles / Front Office Director, el 24 dic. 2023
Dear Karin,Thank you for staying in our beautiful village. It was a pleasure to be able to serve you. We wish you the best holidays for you and your family. Once again, thank you for the loyalty, and we hope to see you back in the near future.Best wishes!!!
8/10 Bueno
William
Viaje familiar
25 nov. 2023
Le gustó: Limpieza, servicios, condiciones de la propiedad
Unique place . Convenient location. Rooms are rustic but nice
William
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hector Calles / Front Office Director, el 28 nov. 2023
Dear William Thank you for the feedback provided. It was a pleasure to be able to serve you. We are waiting for your return alrady.Best wishes.
8/10 Bueno
Shawn
21 nov. 2023
Shawn
Se hospedó 3 noches en octubre de 2023
Respuesta de Hector Calles / Front Office Director, el 23 nov. 2023
Dear ShawnThank you for the feedback provided. We appreciate you time. Our most sincerest desire is that you can come back to experience our beautiful hotel again in the near future. Best wishes.
10/10 Excelente
Ricardo
Viaje familiar
20 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ricardo
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hector Calles / Front Office Director, el 23 nov. 2023
Dear Ricardo.Thank you for taking the time to provide feedback from your most recent stay with us. It was a complete pleasure to be able to serve you. I will share your feedback with the entire hotel staff as a way of celebrating the great service we provided. We hope to see you back soon.
10/10 Excelente
Robert, Heber City
Viaje familiar
20 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is great. Dining is great. Drink options are great.
Robert
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hector Calles / Front Office Director, el 23 nov. 2023
Dear Robert.We appreciate your feedback. It is very important to us. We are so happy you enjoyed your stay at beautiful La Posada. Now, we are extending a new invitation for you to come back in the near future. As always, thank you for staying with us. We hope to see you back soon.
10/10 Excelente
Ken
19 nov. 2023
Ken
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hector Calles / Front Office Director, el 23 nov. 2023
Dear KenIt was a complete pleasure to have had you stay with us. Our doors are always open for your return. We hope to see you back soon.
2/10 Terrible
chloe
14 nov. 2023
No le gustó: Condiciones de la propiedad
The rooms were old and run down. The property was undergoing construction.
chloe
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hector Calles / Front Office Director, el 23 nov. 2023
Dear Chloe.We are so sorry for not meeting your expectations during your most recent stay with us. I would like to inform you that La Posada will have a full renovation pretty soon. I really hope you can come back to see our beautiful property at that time.Best wishes.
10/10 Excelente
Susanrachel
Viaje en pareja
5 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What I loved - great location and the staff were all wonderful. Nice breakfast options. What I didn't love - while they made some effort to minimize single use plastics, could have been better (they gave plastic water bottles to everyone who wanted one whenever they wanted one and plastic cups wrapped in plastic in the rooms). The valet parking was really a nuisance. I had not expected this. I would have preferred a place where I could park myself and have easy access to my car without depending on others. They were great, but always busy... so we had to plan ahead and didn't know how busy they would be so our reservations were hard to keep on time.
Susanrachel
Se hospedó 3 noches en octubre de 2023
Respuesta de Hector Calles / Front Office Director, el 23 nov. 2023
Dear SusanrachelThank you for such a great review. We love hearing out important guest feedbacks. I will communicate your concerns to our leadership team in order to be more efficient with recycling. We try to make your parking experience more efficient since Santa Fe does not have too much parking around. I will communicate our valet team your feedback, so norms and regulations are reviewed in order to be more efficient and proactive while performing their duties. We hope to see you back soon.
10/10 Excelente
Thomas
4 nov. 2023
Thomas
Se hospedó 5 noches en septiembre de 2023
Respuesta de Hector Calles / Front Office Director, el 23 nov. 2023
Dear Thomas.Thanks for providing such great feedback. It is always a pleasure to be able to serve you while staying with us. We really hope to see you back soon.
8/10 Bueno
Mimi
Viaje familiar
30 oct. 2023
Le gustó: Servicio y personal
The environment is lovely;staff and food are both great. We had trouble with the hvac so were moved. The rooms are comfy but very poorly lit. Bathtub and showers could use more handrails.
Great location and excellent valet parking service.
Mimi
Se hospedó 4 noches en octubre de 2023
Respuesta de Hector Calles / Front Office Director, el 23 nov. 2023
Dear MimiThank you for taking the time to provide feedback from your most recent stay with us. I would like to mention that La Posada will go trough a full renovation in the near future. This will definitely fix the hvac issues you suffered during your stay. We really hope you can see that refreshed face of La Posada. Once again, thank you for staying with us. Looking forward to seeing you again.
10/10 Excelente
chantip
19 oct. 2023
chantip
Se hospedó 2 noches en octubre de 2023
Respuesta de Hector Calles / Front Office Director, el 23 nov. 2023
Dear chantip.Thank you for the great rating. Guest satisfaction is our number one priority at La Posada. We are so happy you were able to experience it firs hand. We are extending an invitation for you to come back in the future to keep creating more memorable memories. Best wishes.
4/10 Malo
Chad
10 oct. 2023
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
The room was supposed to be an upgrade but was very small. It also had zero natural light. The tv was small and didn’t work properly and the toilet was so loud when flushed it could wake up someone across the property.
Chad
Se hospedó 2 noches en octubre de 2023
Respuesta de Cesar Alonso | Concierge/Lobby Ambassador, el 15 oct. 2023
Thank you for your feedback. I apologize for not meeting your expectations, I will mention this to our upper management in hopes of getting this situation corrected for any of our future guests. We hope to welcome you back soon after our complete remodel and hopefully we can reach that 10 out of 10.Cesar AlonsoConcierge / Lobby AmbassadorLa Posada de Santa Fe505-986-0000
2/10 Terrible
Nemi
Viaje en pareja
4 oct. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Your pictures of Rooms! Very deceiving! Nothing!!! Like what was shown on line for 8 out of 10, Extremely Expensive! for the Room we got, Dark Old @ dingy, Horrible Old Bathroom, No furniture or tables to set anything on, Put us to the very back of Property w/Air conditioner!! What a Joke, Unacceptable!!! @ I want a Refund!!!
Nemi
Se hospedó 1 noche en octubre de 2023
Respuesta de Hector Calles / Front Office Director, el 28 nov. 2023
Dear Nemi.We are so sorry for not meeting your expectations during your most recent stay with us. We have 157 casitas in house and every single one is different than the other. I hope you can give us another opportunity in the near future, so you can see how different our rooms can be. Once again, thank you for staying with us.Best wishes.
8/10 Bueno
Roger
Viaje familiar
3 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Well kept property. Liked the room but had no chairs to sit in inside the room, except a desk chair. Had to pull in balcony chairs to sit in front of the fireplace. No place to gather at night with friends - no firepit for example. Restaurant food was average.
Roger
Se hospedó 3 noches en septiembre de 2023
Respuesta de Hector Calles / Front Office Director, el 28 nov. 2023
Dear Roger.Thank you for the feedback provided. I will communicate your comment to our leadership team, so they know the importance of having chairs in the room. Your feedback is super important to us. Once again, thank you for staying with us.We hope to see you back soon.
10/10 Excelente
Roy
Viaje en pareja
1 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very "Santa Fe".
Roy
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hector Calles / Front Office Director, el 28 nov. 2023
Dear Roy.Thank you for such wonderful review. We really appreciate your loyalty. We feel so honored you decided to spend some time at Beautiful La Posada. Now, we really hope to see you back soon. Once again, thank you for staying with us.Best wishes.
8/10 Bueno
Christina
23 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location and really personable staff….room was loud…upstairs neighbor paced late night——it was way louder than you would imagine. Grateful they weren’t watching tv.
Christina
Se hospedó 5 noches en septiembre de 2023
8/10 Bueno
christine
20 sept. 2023
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
christine
Se hospedó 3 noches en septiembre de 2023
10/10 Excelente
Daniel
Viaje en grupo, Viaje en pareja, Viaje familiar
17 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property & an awesome helpful & accommodating staff. Very walkable, galleries & shops in all directions.
Daniel
Se hospedó 3 noches en septiembre de 2023
10/10 Excelente
Anthony, Fort Wayne
14 sept. 2023
Anthony
Se hospedó 4 noches en septiembre de 2023
Respuesta de Hector Calles / Front Office Director, el 28 nov. 2023
Dear Anthony.Thank you for taking the time to provide feedback from your most recent stay. I will communicate our team how satisfied you were during your stay. We hope to see you back soon.Best wishes.
10/10 Excelente
Kevin
7 sept. 2023
Kevin
Se hospedó 1 noche en septiembre de 2023
10/10 Excelente
Julie
Viaje en pareja
6 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The outdoor dining is a peaceful and quiet area to enjoy breakfast and lunch. The Spa was amazing! Really enjoyed our massages! Staff was super friendly!
Julie
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hector Calles / Front Office Director, el 9 sept. 2023
Dear Julie.We are so glad you enjoyed your outdoor dining experience at La Posada. We have a beautiful patio. Our Spa in amazing at what they do. Every single guest comes out from there with a relax happy face. We appreciate the feedback provided. It helps us tremendously. We hope to see you back soon.
10/10 Excelente
Becky
5 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Becky
Se hospedó 3 noches en septiembre de 2023
Respuesta de Hector Calles / Front Office Director, el 9 sept. 2023
Dear Becky.Thank you for providing feedback from your most recent stay with us. It was a complete pleasure to be able to serve you while staying with us.We hope you return soon.
4/10 Malo
Julia
3 sept. 2023
No le gustó: Limpieza y condiciones de la propiedad
For what I paid, the experience at this "spa" was not at all up to par. My room smelled moldy and was outfitted with worn carpet. I left early.
Julia
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hector Calles / Front Office Director, el 9 sept. 2023
Dear Julia.I sincerely apologize for not meeting your expectations during this specific time. I will communicate your concerns to our leadership team, so we can review all our room standards. Our feedback is well received. I would also like to inform you that La Posada will go trough a full renovation in the near future. We hope you can see the new face of our beautiful hotel.I hope you can give us another opportunity when you are in the area.