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Opiniones de Casa Sorrentina

Casa Sorrentina
Corso Italia 134, Sorrento, NA

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 164 de 217 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 38 de 217 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 217 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 217 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 217 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.2/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Desiree

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena
Se hospedó 2 noches en abril de 2022
Respuesta de Cristiana, el 2 may. 2022
Thank you for sharing your review! We hope to have the pleasure to welcome you again in the future! Best regards, Cristiana

10/10 Excelente

Paola, Mexico

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel está en una excelente ubicación, a menos de 10min del tren y también del puerto. Está muy limpio siempre, el desayuno es variado y muy rico y el personal es atento, siempre con los mejores tips. Los cuartos son muy espaciosos, sin duda de las mejores opciones para quedarse en Sorrento.
Se hospedó 3 noches en octubre de 2019
Respuesta de Giuseppe, el 18 oct. 2019
Estimada Senora Paola, Gracias por esta amable reseña, nos complace que haya disfrutado de su estadía con nosotros y esperamos verle la próxima vez que esté aquí en Sorrento. Te deseamos un buen día. Saludos cordiales, Giuseppe

10/10 Excelente

Cristóbal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
100% recomendable!
Excelente todo!!!
Se hospedó 2 noches en septiembre de 2019
Respuesta de Giuseppe, el 30 sept. 2019
Dear Mr Cristobal, Thank you for this kind review, we are glad that you enjoyed at all your stay with us and we hope to see you next time here in Sorrento. We wish you a lovely day. Best Regards, Giuseppe

10/10 Excelente

Ana Mar?a

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ha sido una estancia estupenda. Habitaciones amplias, limpias y cómodas, la ubicación perfecta pero queremos destacar la amabilidad de las personas que allí trabajan, siempre con una sonrisa, dispuestos a ayudar.
Se hospedó 6 noches en junio de 2019
Respuesta de cecilia, el 2 jul. 2019
Dear Mrs Ana Maria, First of all I would like to thank you for this lovely review. I'm glad that you enjoyed our location, and the friendliness of our staff. We hope to see you back here again in the next future. Best Regards, Cecilia

10/10 Excelente

Ivanna, Argentina

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente lugar, ubicación inmejorable (a media cuadra de la plaza), personal muy agradable y atento. Las habitaciones son impecables, limpias y muy bien mantenidas con buena decoración. El desayuno muy completo.
Se hospedó 3 noches en abril de 2019
Respuesta de Giuseppe M., el 1 may. 2019
Estimada señora Ivanna, nos complace leer su reseña y, sobre todo, haber cumplido con sus expectativas. Esperamos verte pronto como nuestro invitado. Saludos cordiales.

10/10 Excelente

roberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo bien, muy buena ubicación, aclarar que es primer piso por escaleras
Se hospedó 1 noche en noviembre de 2017

10/10 Excelente

Analia, Argentina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Inolvidable Sorrento!!!
Muy buena atención y ubicación. Buena decoración y comodidades. Excelente ubicacion

8/10 Bueno

Diego, Jujuy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena opción vale la pena
Muy bien, la verdad q no sentimos ruidos desde la calle todo en orden La dueña muy amable

8/10 Bueno

Graciela, Buenos Aires

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomendable
Agradable, servicio muy amable, excelente ubicación. Hay que subir un piso por escalera. Habitación cómoda y espaciosa, no hay recepción las 24 hs.

10/10 Excelente

Paul, natick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great experience!
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Blair

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a good place to stay in Sorrento if you want to be centrally located to everything. Train, ferry, shops, restaurants are all very close. The staff was wonderful and the morning breakfast was really nice. My only complaint is the street noise at night, especially on the weekends. If you're staying during busy season or on a weekend, and want to get to bed before midnight you'll hear a lot of partying in the area.
Se hospedó 4 noches en abril de 2024

2/10 Terrible

Peter

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We didn’t end up staying there. It what not as shown. They say parking there is not any. We left and stayed elsewhere Terrible service very unhelpful
Respuesta de Francesco , el 26 mar. 2024
Hi, it is clearly stated on the portal that parking is a paid service, we are in the center, maybe read carefully when you book. the guests never showed up at the facility.

10/10 Excelente

Ronda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Casa Sorrentina is perfectly located in the heart of Sorrento just steps away from shops, restaurants, and historic sites. A three-minute walk takes you to panoramic views of the water and coastline. We were lovingly cared for by Antonella who prepared delicious breakfasts for us each morning and brightened our days. She is a true gem. Our room was large and comfortable, with a Juliet balcony overlooking the cobblestone street below were pedestrians strolled beneath orange trees enjoying the sites. Although there isn't on-site parking, there are two garages within easy walking distant. We enjoyed four wonderful days here and can highly recommend it.
Se hospedó 4 noches en enero de 2024

4/10 Malo

Jajati

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
It’s a guesthouse top of a shop without any amenities and services. Climb 2 floors on dirty stairs as there no elevators. Nothing provided except 1 set of towels. Breakfast only eggs, toast and cereal. Though rooms are clean. If you lock out or forget the room keys no one available at site to speak. Expedia must compensate and refund the room fees for incorrectly describing the property as hotel
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Delma

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We love the room and the breakfast! Antonella was really amazing. She took care of every detail for us! The only thing we did not like is that the elevator was not working. We had a lot of luggage and two elderly people in our family and it was really hard to bring them up two set of stairs. Other than that, Casa Sorrentina was perfect for our holiday!!
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Suzanne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, very clean. Loved our stay
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Xiaodong

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Nicholas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Spacious room, great location
Our family of 4 stayed three nights here. We had a great time! The room was extremely spacious, very affordable, and the location was right in the heart of Sorrento. Nothing much more you could ask for really. Each morning a lovely woman was in the lobby cooking fresh made-to-order breakfasts that my whole family enjoyed. If we revisit Sorrento we would gladly stay here again
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Donald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Sergio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect place
The place is very pleasant and location es optimum
Se hospedó 7 noches en septiembre de 2023

8/10 Bueno

Julie

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Lionel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and friendly staff. I'd love to come back some day.

2/10 Terrible

Farid

Viaje en pareja
No le gustó: Condiciones de la propiedad
Misrepresented big time. Very expensive for what you get. No elevator . Had to carry our luggage 3 sets of stairs (24 stairs). Elevator goes to upper floor, as they apparently don't want to share with expenses. Owner insisted on getting paid at check in (very unusual). Got a room with a window opening to another building's very close wall. Felt claustrophobic.We had to change room the following day with one that has a window on the main street.Sheets and towels are changed every 3 days, or you pay 10 euros if replaced daily. Towels changed every 3 days!! (we complained, and they did not charge us). First day only, they leave 2 small water bottles in the fridge. You get one small water bottle, each, at breakfast ...What a service!!! (but, no water on the other days).The 2 ladies cooking breakfast to order were very nice, but the breakfast space was like sitting in a box. Very busy and noisy street below with hard beat music. A very sweet girl sits at a desk from 2:00pm to 8:00pm, but don't know much.(was expecting info from the front desk !). It is more like an Airbnb, not a hotel (at least to me). We were not happy with our choice.
Se hospedó 4 noches en julio de 2023
Respuesta de Francesco , el 17 jul. 2023
rude and arrogant guests, the room facing the interior is our cheapest room booked by you, to please you I gave you a more expensive room at no extra cost, nowhere does it say that we have an elevator in the services, then if you book a structure in the center like ours, confusion is normal, we are in the center of Sorrento in the midst of tourism, perhaps you wanted to stay in the mountains!! regarding payment we have a cancellation policy of 21 days before check in, but you want to change the rules and not pay at check in but at check out, you messed up even to pay the tourist tax. we have been at your disposal for everything, but if despite this you have not found yourself well, it means that at least we will no longer have guests like you.

8/10 Bueno

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything perfect except noisy
This is a great place, comfy bed, spotless room, great location. It is directly in the center of town. Just be aware that the street noise is loud most of the night.
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was lovely. The breakfast each morning was over the top, and they ask what you would like to eat and can deliver to your room. The property is in a great location and is very clean. I’d stay here again and recommend to anyone.

10/10 Excelente

Alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
wery freandly staff
Se hospedó 3 noches en abril de 2023

10/10 Excelente

Mona Helen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location is fabulous. The women who made the breakfast each day were charming and wonderful. They made us feel at home and welcomed us. It isn't fancy, but the beds were very, very comfortable, and we loved our stay.

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel has it all! The location is perfect. You are able to get to the train station or ferry in minutes. It is surrounded by fabulous restaurants, cafes, and shopping. The staff at the Casa Sorrentina wanted to go the extra mile for our family of 4 during our 8 night stay. They were very helpful and friendly. The daily breakfast was fantastic! A variety of items available and cooked to perfection. Our family stayed in the Quad room and it was more than enough space for us. You will not be disappointed if you visit Sorrento and stay at the Casa Sorrentina.

8/10 Bueno

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was very nice. Only problem was no elevator and it’s hard with suitcases to navigate the stairs.
Se hospedó 3 noches en marzo de 2023

10/10 Excelente

Alejandro

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent place to stay in Sorrento. Great location, clean.
Se hospedó 3 noches en noviembre de 2022

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfectly situated room at Casa Sorrentina
Great location. Major sites walkable. Many eating choices and all kinds of shopping just steps away, yet quiet during the night. Room spacious and new, with ample seating and flat spaces. Roomy shower. There was a mix-up with our room, but grateful that Samuele was willing and able to resolve it the next day. Excellent housekeeping. Room was immaculately clean, and the Signora who does the housekeeping was so accommodating and attentive, which enhanced our stay. (So sorry we neglected to get her name!)
Se hospedó 5 noches en octubre de 2022

10/10 Excelente

Stefano

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Samuel was an excellent host. Kind, courteous, knowledgeable and responsive. The facility was excellent and the atmosphere created by Samuel and the staff was simply first class. Highly recommend Casa Sorrentina!
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Gwendolyn

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Kim

Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Ina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de Cristiana, el 26 sept. 2022
Thank you so much!Hope to see you soon back!

10/10 Excelente

Gabriela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel
Great location in the center of everything
Se hospedó 2 noches en septiembre de 2022
Respuesta de Cristiana, el 24 sept. 2022
Thank you so much Gabriela for your positive review!Hope to see you back soon at Casa Sorrentina!Best regards Cristiana

8/10 Bueno

Tarun

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location, comfortable stay
Se hospedó 6 noches en agosto de 2022
Respuesta de Cristiana, el 17 sept. 2022
Thank you very much for your positive review.

10/10 Excelente

Travis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Right in the middle of it all, but quiet when it is time to go to sleep.
Se hospedó 2 noches en agosto de 2022
Respuesta de Cristiana, el 10 sept. 2022
Dear Travis!Thank you so much for your positive review!We are happy to see you again at Casa Sorrentina!Best regards, Cristiana

10/10 Excelente

Joseph

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property manager, Cristiana, was extremely helpful in making sure we got to Sorrento in the best possible way. She had frequent communication with us before we even arrived. Once we were there, she was welcoming and very pleasant to deal with. She made sure we had everything we needed, and gave great recommendations for dining and things to do. The rooms are spacious, well kept, and in a convenient part of town. Thank you Cristiana!
Se hospedó 3 noches en agosto de 2022
Respuesta de Cristiana, el 10 sept. 2022
Dear Joseph, thank you so much for choosing us! You were the best! We are glad that you enjoyed the cleaning of the room, the location of the property and all the atmosphere of the historic center of Sorrento! We can't wait to welcome you again in the future! See you soon! Best regards, Cristiana

10/10 Excelente

Lauren

Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Limor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel is located on the main street, close to everything within a short walking distance, Neat and clean, Cristiana received us in a pleasant way, explained everything, helped us with everything we needed, including renting a motorcycle, all with kindness and exceptional service Highly recommend a great place with value for money🔝🔝🔝
Se hospedó 3 noches en agosto de 2022
Respuesta de Cristiana, el 10 sept. 2022
Dear Limor, thank you so much for choosing us! You were the best! We are glad that you enjoyed the cleaning of the room, the location of the property and all the atmosphere of the historic center of Sorrento! We can't wait to welcome you again in the future! See you soon! Best regards, Cristiana

10/10 Excelente

Alexandre

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing Experience!!
Amazing place! Perfect location, spacious and clean!!
Se hospedó 4 noches en julio de 2022
Respuesta de Cristiana, el 28 jul. 2022
Dear Alex! Thanks for your positive review! We are glad that you enjoyed your stay and we hope to see you again soon! Thank you for choosing us! Best regards Cristiana

10/10 Excelente

Tim

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enjoyed our stay
Location in center of town and convenient to shops and dining. About a 5 minute walk (lots of stairs) to marina / coast, which can take you to Capri. Service was exceptional and fresh croissants delivered each morning. They also arranged a driver to deliver us to the Naples train station. Everything was so easy thanks to Cristiana at the desk.
Se hospedó 2 noches en julio de 2022
Respuesta de Cristiana, el 28 jul. 2022
Dear Tim! Thanks for your positive review! We are glad that you enjoyed your stay and we hope to see you again soon! Thank you for choosing us! Best regards Cristiana

10/10 Excelente

Stacey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cristiana was extremely friendly and helpful.
Se hospedó 1 noche en julio de 2022
Respuesta de Cristiana, el 20 jul. 2022
Dear Stacey, thanks for your positive review! We're glad that you enjoyed your stay at Casa Sorrentina! We hope to see you again very soon! Best regards Cristiana

10/10 Excelente

Avinash

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Exceptional stay and service all around. Location couldn’t have been more convenient. Nice big accommodation with well appointed common kitchen. The biggest highlight was super helpful host Christiana. She made the entire experience much smoother. With WhatsApp she set us up for smooth checkin. Then helped with professional transfers. And suggested and booked great trips. One of the best hosts we ever come across. Highly recommend this place.
Se hospedó 4 noches en junio de 2022
Respuesta de Cristiana, el 20 jul. 2022
Dear Avinash! We would like to sincerely thank you for choosing to book your holiday with us. We are so glad that you enjoyed the stay in Sorrento and at Casa Sorrentina. Your feedback is very important to us. Thank you so much for expressing your appreciation for the location and all the services provided. We hope to see you again soon! Best regards Cristiana Ercolano

10/10 Excelente

Stephanie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The decorations and everything in the room is high quality and very comfortable. Our room faced the main street, which is noisy at night. Staff was very friendly and responsive.
Se hospedó 2 noches en junio de 2022
Respuesta de Cristiana, el 27 jun. 2022
Dear Stephanie, thank you so much for your positive feedback! We hope to welcome you again in the future at Casa Sorrentina! Best regards Cristiana

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Highly Recommended
This quaint hotel is a gem. With an ideal location and a staff that is beyond helpful, my wife and I will be sure to stay here next time we’re in Sorrento. Also, the staff has wonderful food and drink recommendations.
Se hospedó 5 noches en junio de 2022
Respuesta de Cristiana, el 28 jun. 2022
Dear Brian, thank you very much for this review! We really appreciate! We hope to have again the pleasure to see you at Casa Sorrentina! Best regards Cristiana