Habitación Premium, 1 cama King size (Upgraded Bedding & Snack, Smoke Free) | Caja de seguridad en la habitación, escritorio y cortinas blackout

Opiniones de Red Roof Inn PLUS+ Boston - Framingham

2.5 out of 5
Red Roof Inn PLUS+ Boston - Framingham
650 Cochituate Rd, Framingham, MA

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 325 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 338 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 175 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 86 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 79 de 1003 opiniones" "

7.8/10

Limpieza

8.0/10

Servicio y personal

6.8/10

Servicios

7.4/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Karlina

Se hospedó 2 noches en diciembre de 2023
Respuesta de Kerry-Lee RediResponse Specialist, el 28 dic. 2023
Hello Karlina, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - FRAMINGHAM. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management

6/10 Aceptable

Cassandra

Se hospedó 2 noches en noviembre de 2023
Respuesta de Chevanese RediResponse Specialist, el 12 dic. 2023
Thank you, Cassandra, for being our guest at the Red Roof PLUS+ Boston - Framingham. We value you as a our guest and welcome your 35 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excelente

Yina

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice muy buen servicio
Se hospedó 1 noche en noviembre de 2023
Respuesta de Carla Red Roof Management, el 12 nov. 2023
Querida Yina,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn PLUS+ Boston - Framingham. Estamos encantados de leer que estuvo satisfecho con su estadía y que el servicio brindado fue muy bueno, lo que resultó en una puntuación de 5/5. En Red Roof, nuestro principal objetivo es brindarles a todos nuestros huéspedes una excelente experiencia que refleje la comodidad del hogar y estamos orgullosos de haberlo logrado con su visita.Esperamos seguir brindándole grandes experiencias. ¡Gracias de nuevo y esperamos que nos visite nuevamente en su próximo viaje!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 Bueno

Shelly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bueno
Se hospedó 1 noche en noviembre de 2023
Respuesta de Olivia RediResponse Specialist, el 9 nov. 2023
Thank you, Shelly, for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Boston - Framingham. I am glad you found everything to be good. Positive guest feedback, like yours, is always an encouragement to all of our staff at Red Roof, as we strive to continuously improve the quality of our services. Once more, thank you for posting your review. We look forward to having you visit with us again at any one of our Red Roof locations in the future.Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 Excelente

Madeleine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente me volvería a quedar
Se hospedó 2 noches en septiembre de 2023
Respuesta de Carla Red Roof Management, el 30 oct. 2023
Querida Madeleine,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn PLUS+ Boston - Framingham. Me complace leer que tuvo una excelente estadía, por lo que obtuvo una puntuación de 5/5. En Red Roof, lo que buscamos es una experiencia positiva y la comodidad de nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita.Esperamos seguir brindándole grandes experiencias. ¡Gracias de nuevo y esperamos que nos visite nuevamente en su próximo viaje!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 Bueno

Jorge

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buen lugar.
Se hospedó 2 noches en octubre de 2023
Respuesta de Carla Red Roof Management, el 27 oct. 2023
Estimado Jorge,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn PLUS+ Boston - Framingham. Siempre es gratificante para nuestro personal cuando un huésped nos brinda buenos comentarios. Mencionó que nuestro hotel es un buen hotel, lo que provocó su puntuación de 4/5. En Red Roof, uno de los principales objetivos es garantizar la comodidad de todos nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita.Gracias de nuevo por compartir tu experiencia. Esperamos verle en sus futuros viajes.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 Bueno

Diana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel sencillo cerca de Boston
Hotel cómodo y sencillo. Solo los martes y jueves realizan la limpieza de la habitación, pero a pedido cambian las toallas y sábanas. Nuestra habitación tenía Nevera , microondas y secador de pelo. La dura tenía buena presión. Café en la recepción las 24 hs El personal es muy servicial y atento. Bien acceso a Boston y Salem .
Se hospedó 3 noches en octubre de 2023
Respuesta de Carla Red Roof Management , el 23 oct. 2023
Querida Diana,Gracias por tomarse el tiempo para contarnos sobre su experiencia en el Red Roof Inn PLUS+ Boston - Framingham. Me alegra saber que estuvo satisfecho con la comodidad de la habitación, el café en la recepción las 24 horas del día y lo servicial que fue nuestro personal. En Red Roof, los comentarios positivos de los huéspedes, como el suyo, siempre son un estímulo para todo nuestro personal mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios.En su próxima estadía, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar su satisfacción. Gracias de nuevo por compartir tu experiencia. Esperamos verle en sus futuros viajes.Sincerely,CarlaRed Roof Management RediResponse Specialist

8/10 Bueno

José

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Carla Red Roof Management , el 20 oct. 2023
Hello José, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

8/10 Bueno

Yajaira

Le gustó: Servicio y personal
Se hospedó 3 noches en octubre de 2023
Respuesta de Carla Red Roof Management , el 12 oct. 2023
Hello Yajaira, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

8/10 Bueno

Christian

Se hospedó 1 noche en octubre de 2023
Respuesta de Carla Red Roof Management , el 29 oct. 2023
Hello Christian, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

8/10 Bueno

William, MedellIn

Se hospedó 3 noches en junio de 2023
Respuesta de Kamaria RediResponse Specialist, el 6 jul. 2023
Hello William, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - FRAMINGHAM and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,KamariaRediResponse Specialist

10/10 Excelente

Julian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Linton Rediresponse Specialist, el 2 jun. 2023
Dear Julian,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I were happy to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

10/10 Excelente

Oxy

Se hospedó 1 noche en mayo de 2023
Respuesta de Linton Rediresponse Specialist, el 13 jun. 2023
Dear Oxy,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I are happy to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist

8/10 Bueno

Helmin

Viaje de negocios
Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
Buena ubicacion, la instalaciones necesitan mantenimiento (pintura)
Se hospedó 7 noches en abril de 2023
Respuesta de Devorine RediResponse Specialist, el 2 may. 2023
Hola Hekmin,Muchas gracias por publicar una reseña de nuestra propiedad Red Roof Inn PLUS Boston - Framingham. Es genial saber que estamos en una buena ubicación. Veo su comentario sobre el mantenimiento, y su preocupación se tendrá en cuenta en un esfuerzo por mejorar la calidad de nuestros servicios.Gracias de nuevo por su evaluación. Esperamos verlo en el futuro, en caso de que sus viajes lo traigan de regreso a nuestra área.Atentamente,Devorine RediEspecialista en respuestas

10/10 Excelente

Gabriel Jhoan

Respuesta de Carla Red Roof Management , el 15 oct. 2023
Hello Gabriel, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Framingham and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

8/10 Bueno

María Nieves

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Aceptable
Se hospedó 1 noche en diciembre de 2022
Respuesta de Adraine RediResponse Specialist, el 10 dic. 2022
Thank you for taking a moment to leave a review, Maria. Myself and the staff at the Red Roof Inn PLUS Boston - Framingham appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine RediResponse Specialist

6/10 Aceptable

Nomaris

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Hongo en el baño
Se hospedó 2 noches en octubre de 2022
Respuesta de Angelica, el 18 oct. 2022
Nomaris, thank you for your review of our property. We will look into this and appreciate your feedback. Thank you.

10/10 Excelente

Tania

Se hospedó 4 noches en septiembre de 2022

10/10 Excelente

Reinaldo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Angelica, el 25 sept. 2022
Reinaldo, thank you for your review of the Red Roof Plus in Framingham, MA. I am glad you enjoyed your stay with us and we hope to welcome you back soon.

2/10 Terrible

Nixon Ivan Pinto

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Is very dirty
Se hospedó 4 noches en agosto de 2022
Respuesta de Angelica, el 5 sept. 2022
Thank you for your review. I apologize for the cleanliness issue you experienced and will discuss your feedback with my staff.

8/10 Bueno

Leslie

Se hospedó 1 noche en julio de 2022

8/10 Bueno

Dolores

Se hospedó 5 noches en julio de 2022
Respuesta de Angelica, el 15 jul. 2022
Thank you for your review of the Red Roof Plus in Framingham, Ma. We hope to welcome you back soon!

10/10 Excelente

Ernesto

Se hospedó 5 noches en junio de 2022

10/10 Excelente

Aldo

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Great hotel!
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Eusebio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 24 noches en noviembre de 2021

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 5 noches en agosto de 2021

2/10 Terrible

Erick gonzalez, las vegas

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios
Muy sucio todo. Mal olor dentro de las habitaciones y pedi cambiar las toallas y no las cambiaron nunca.
Se hospedó 2 noches en agosto de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Debe tener nevera las habitaciones
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Juan

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en junio de 2021
Respuesta de Holly, el 12 jul. 2021
Thank you Juan for taking the time to rate your recent stay. We appreciate any feedback on how we could make your stay outstanding. We look forward to seeing you again.

8/10 Bueno

Mario

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2021

10/10 Excelente

Victor

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en diciembre de 2020

8/10 Bueno

Josue C

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable hotel at a good price
Se hospedó 3 noches en marzo de 2020

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Se hospedó 2 noches en diciembre de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2019

4/10 Malo

Traci

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
While staff was very friendly and helpful the accommodations were sub par. Old, uncomfortable mattress. I wasn’t expecting much as the price was low but did not meet even my lowered standards.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Brayan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was really simple and fast. I mean, you arent paying for a 5star hotel, but for what do you need, its more than perfect.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Mary

Le gustó: Limpieza y servicio y personal
No breakfast
Se hospedó 2 noches en abril de 2024
Respuesta de Xao RediResponse Specialist , el 15 abr. 2024
Thank you for sharing your feedback with us, Mary. The team at the Red Roof Inn PLUS+ Boston - Framingham was pleased to know that we earned your 4/5 score. However, you made mention of the lack of breakfast. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to host you under our roof again so that we can provide you with more stays.Regards,XaoRed Roof ManagementRediResponse Specialist

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice room, great location, helpful staff
Se hospedó 3 noches en marzo de 2024
Respuesta de LaTunde RediResponse Specialist, el 3 abr. 2024
Dear David,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - FRAMINGHAM. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are overwhelmed to read that we have a great location, nice room and helpful staff. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

2/10 Terrible

Kelly

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Staff was rude
Se hospedó 1 noche en febrero de 2024
Respuesta de Gabrielle RediResponse Specialist, el 2 abr. 2024
Thank you for taking a moment to leave a review, Kelly. The staff and I at the Red Roof Inn PLUS+ Boston - Framingham were disappointed to see your 1/5 score following your stay. You stated that the staff was rude, which saddens us. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you for sharing your concerns and it would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

2/10 Terrible

Kelly

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was rude
Se hospedó 1 noche en marzo de 2024
Respuesta de Chirell RediResponse Specialist, el 29 mar. 2024
Dear Kelly,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Framingham. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 1/5 score. You indicated that you were unsatisfied with poor customer service. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 Excelente

Nader

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good
Se hospedó 7 noches en marzo de 2024
Respuesta de Tianna RediResponse Specialist, el 27 mar. 2024
Hello Nader, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Boston - Framingham appreciate your 5/5 score following your stay. It's great to read that you were pleased with the services we offered, prompting your perfect rating. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Bueno

Claudette

Le gustó: Limpieza
Love that there is a park near by
Se hospedó 2 noches en marzo de 2024
Respuesta de Tianna RediResponse Specialist, el 27 mar. 2024
Dear Claudette, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Boston - Framingham. It's great to read that you were pleased with the convenience of our location. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

10/10 Excelente

Adriano

Se hospedó 6 noches en marzo de 2024
Respuesta de Nishaye RediResponse Specialist, el 15 abr. 2024
Hello Adriano, The staff at the Red Roof Inn PLUS+ Boston - Framingham and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 Bueno

ANTHONY

Viaje familiar
Le gustó: Limpieza
The facility is just OK. It's a chore to get to rooms on the second floor. There is no notebook to describe what the area offers for food/restaurants. Ther is no password or protection for their WiFi.
Se hospedó 1 noche en marzo de 2024
Respuesta de Toni-Ann RediResponse Specialist, el 23 mar. 2024
Dear Anthony,Thank you for taking the time to tell us about your experience at the Red Roof Plus+ Boston Framingham. I am sorry that your experience did not meet your expectations, as you indicated that you were disappointed with the WI-FI not having a password, no information about the area and that there was no elevator. This is not an experience our guests usually have with us, and we appreciate you making us aware of this is in your review.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will consider giving us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excelente

Patrícia

Se hospedó 1 noche en marzo de 2024
Respuesta de LaTunde RediResponse Specialist, el 10 abr. 2024
Hello Patricia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BOSTON - FRAMINGHAM and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

6/10 Aceptable

Inga

Viaje familiar
Le gustó: Servicio y personal
The property is showing it’s age. It’s a little noisy from traffic. It’s fine for a place to get some sleep, but you don’t walk in and go, Oooh, nice!”
Se hospedó 1 noche en marzo de 2024
Respuesta de Samantha RediResponse Specialist, el 15 mar. 2024
Dear Inga,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BOSTON - FRAMINGHAM. I am happy to hear that you found our hotel to a fine place to get some sleep. However, you indicated that the appearance of property did not meet your expectations and the noise disturbance hindered your experience. This was truly disheartening to hear and we do apologize for the inconvenience. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue in real time to ensure you're comfortable. Nevertheless, your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you for sharing your feedback and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Samantha Red Roof ManagementRediresponse Specialist

2/10 Terrible

Tanesha

No le gustó: Limpieza y condiciones de la propiedad
The bath tub was dirty. Even though I was in a non smoking room, the room smelled like Cigarette smoke
Se hospedó 1 noche en marzo de 2024
Respuesta de Red Roof Management , el 11 mar. 2024
Dear Tanesha,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ BOSTON - FRAMINGHAM. You indicated that the unpleasant odor you encountered in the room and the lack of cleanliness as it relates to the bathtub hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Samantha Red Roof Management Rediresponse Specialist

10/10 Excelente

Ravy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good place quiet, i highly recommend it
Se hospedó 1 noche en febrero de 2024
Respuesta de Nishaye RediResponse Specialist, el 2 mar. 2024
Hello Ravy, Thank you for taking the time to share your feedback regarding your recent stay at our hotel Red Roof Inn PLUS+ Boston - Framingham. We are happy to hear that you enjoyed all aspects of your visit, prompting your 5/5 rating. I can't begin to express how much it means to our Red Roof management team to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was very nice
Respuesta de Xao RediResponse Specialist, el 21 feb. 2024
Hi Elizabeth,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn PLUS+ Boston - Framingham with us. It was so rewarding to see that we earned your 5/5 score and that everyone was nice. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

6/10 Aceptable

Laura

Viaje en pareja
Le gustó: Limpieza y servicio y personal
.
Se hospedó 2 noches en febrero de 2024
Respuesta de Sharma RediResponse Specialist, el 19 feb. 2024
Thank you for taking a moment to leave a review, Laura. The staff and I at the RED ROOF PLUS+ BOSTON - FRAMINGHAM appreciate your 3/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.Please know that we value you as our guest and appreciate your feedback. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely,Red Roof Management