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Opiniones de Baymont by Wyndham Cambridge

2.5 out of 5
Baymont by Wyndham Cambridge
61595 Southgate Parkway, Cambridge, OH

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 325 de 944 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 371 de 944 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 156 de 944 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 53 de 944 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 39 de 944 opiniones" "

8.0/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

7.6/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Yoana

Viaje familiar
good
Se hospedó 2 noches en marzo de 2022
Respuesta de Michael - General Manager , el 29 mar. 2022
Thank you for taking the time to rate and review your stay with our hotel. We are glad you had a good stay with us. Thank you for your business.

6/10 Aceptable

Thomas

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
This property was in a good location as an overnight stopover on an 800 mile drive. The staff was very nice. The building in general is run-down and the location is not very pleasant
Se hospedó 1 noche en abril de 2024
Respuesta de Michael - General Manager , el 2 abr. 2024
We are glad you found our staff friendly and nice. We apologize that our hotel fell short of your expectations. We appreciate your feedback so that we can improve upon guest satisfaction. We appreciate your business and wish you safe travels.

4/10 Malo

Heather

Viaje en pareja, Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We booked 4 rooms and not all of the rooms was even put together we had to ask for bedding to make the beds and towels etc! The owner is extremely rude and very unprofessional! The girls that worked the front desk & housekeeping were very polite and sweet tho! The hot tub was “being maintenance” but yet was just empty and not working for our whole stay and never got touched!
Se hospedó 2 noches en marzo de 2024
Respuesta de ., el 31 mar. 2024
The front desk reported that there was a problem with 1 of the 4 rooms that you rented and we apologize that that new housekeeper missed several things in that room. We do find it interesting that when your children misbehaved in the pool area and violated staying out of the hot tub that was "drained" and "out of service" with an adult present from your group, that we had to intervene to get your children away from the hot tub for the safety of your children that we are labeled as rude and unprofessional and yes they were told if they continued to go in it they would be removed from the pool area. Also just so that you know the hot tub will be out of service for sometime since we have to replace drains and lines to the hot tub which would require us to jackhammer the bottom of the tub and the surrounding floor, perhaps that was the reason no work was being done of the the hot tub during your 2 day stay with us.

8/10 Bueno

Floyd

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Michael - General Manager, el 30 mar. 2024
Thank you for taking the time to rate your stay with our hotel. We do hope you have an enjoyable stay with us. We appreciate your business and look forward to your next visit.

6/10 Aceptable

Carren

Viaje con mascota, Viaje familiar
Le gustó: Limpieza y servicios
Average
Se hospedó 1 noche en marzo de 2024
Respuesta de Michael - General Manager, el 30 mar. 2024
Thank you for taking the time to let us know about your stay. We appreciate your business and hope you will stay with us again when you travel through the area. We wish you safe travels.

8/10 Bueno

George & Jessica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to get room. Could use a upgrade but still good. Bathrooms are very small. No real issues
Se hospedó 1 noche en marzo de 2024
Respuesta de Michael - General Manager , el 26 mar. 2024
Thank you for taking the time to rate and review your stay with our hotel. We are an older hotel and try to keep the hotel clean and comfortable. We appreciate your business and hope you will stay with us again when you area in the area.

8/10 Bueno

Dave

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly, welcoming staff. Rooms clean with all amenities. The building is rundown on the outside. Needs some paint or new siding.
Se hospedó 1 noche en marzo de 2024
Respuesta de Michael - General Manager , el 26 mar. 2024
We are glad you found our staff welcoming and friendly and our hotel clean and comfortable. Hopefully once the weather warms we will be able to address the exterior of the hotel. We do appreciate your business and hope you will stay with us again in the future.

10/10 Excelente

Kim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Michael - General Manager, el 4 mar. 2024
Thank you for taking the time to rate our hotel. We are glad you had a great stay with us. We appreciate your business and hope you stay with us again!

10/10 Excelente

Kathie

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pet Friendly & a great price! Pool 👍
Se hospedó 1 noche en febrero de 2024
Respuesta de Michael - General Manager, el 4 mar. 2024
We are delighted that you had a good stay with us and had a chance to enjoy our heated indoor pool. Thank you for your patronage, we hope you will stay with us again!

10/10 Excelente

Jessica and Eric

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My husband and I booked a king superior suite for an overnight getaway and overall we were very pleased with stay the room was spacious and clean with a comfortable bed. Heat worked great. Water pressure in the shower was perfect. Hot tub was so relaxing but the motor for the jets was loud. Pool looked inviting but we didnt get in as we didnt want to make a cold wet walk back to our room lol Night staff and morning manager was friendly and helpful. Breakfast was warm and filling.
Se hospedó 1 noche en febrero de 2024
Respuesta de Michael - General Manager , el 4 mar. 2024
Thank you for taking the time to let us know about your stay. We are glad that you enjoyed every aspect of your stay with our hotel. We appreciate your business and hope to see you again soon!

10/10 Excelente

Jon

Se hospedó 1 noche en enero de 2024
Respuesta de Michael - General Manager , el 25 ene. 2024
Thank you for taking the time to rate your stay with our hotel. We are glad you enjoyed your stay with us. We appreciate your business and hope to see you again soon!

10/10 Excelente

Jayme

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Michael - General Manager , el 25 ene. 2024
Thank you for taking the time to rate your stay with our hotel. We are glad you enjoyed your stay with us. We appreciate your business and hope to see you again soon!

8/10 Bueno

Pam

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very nice.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Michael - General Manager, el 25 ene. 2024
Thank you for taking the time to rate your stay with our hotel. We are glad you found our hotel staff very nice and enjoyed your stay with us. We appreciate your business and hope to see you again soon!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Michael - General Manager , el 25 ene. 2024
Thank you for taking the time to rate your stay with our hotel. We are glad you enjoyed your stay with us. We appreciate your business and hope to see you again soon!

8/10 Bueno

Tammy

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was clean, the breakfast was good, & location was good!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Michael - General Manager , el 25 ene. 2024
Thank you for taking the time to rate and review your stay with our hotel. We are glad you found the hotel clean and enjoyed our hot complimentary breakfast. We appreciate your business and hope you stay with us again!

8/10 Bueno

Steven

Viaje familiar
Le gustó: Servicio y personal y servicios
It was better then the last hotel stay. The staff was great. The hot tub was out of order.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Michael - General Manager , el 18 dic. 2023
We are glad you enjoyed your stay with our hotel. We apologize that our hot tub is out of order, we do have that listed on this site as well as other booking engines so that people area aware upon booking. We hope you will stay with us again when you travel through the area!

10/10 Excelente

Carol

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was very clean. The beds and pillows were very comfortable. Double sheets (over and under the comforter) is a plus. The self-serve breakfast was delicious with lots of choices.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Michael - General Manager, el 18 dic. 2023
We are glad you found everything clean and comfortable and enjoyed our hot complimentary breakfast. We hope you will stay with us again!

10/10 Excelente

Latasha P

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Michael - General Manager, el 18 dic. 2023
Thank you for the 5-star review, we hope you enjoyed your stay with our hotel. We appreciate your business and hope you will stay with us again!

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Michael - General Manager, el 18 dic. 2023
Thank you for the complimentary review. We appreciate your business and hope to see you again soon!

2/10 Terrible

Wesley

Le gustó: Servicio y personal
I had to cancel due to almost cutting my finger complete off, had to cancel because i had spent the night in the emergency room, and havent gotten a refund for cancelling the reservation.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Michael - General Manager , el 18 dic. 2023
We were sorry to hear of your accident at work with your finger. We did let you know that unfortunately you booked directly with Expedia and paid them and not the hotel direct and that you would need to contact Expedia. If you look at your charge on your card it was from Expedia and not Baymont Inn.

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything
Se hospedó 1 noche en noviembre de 2023
Respuesta de Michael - General Manager , el 30 nov. 2023
We are glad that you enjoyed every aspect of your stay with our hotel. We appreciate your business and hope you will stay with us again in the future!

8/10 Bueno

Timothy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was right there and convenient
Se hospedó 1 noche en noviembre de 2023
Respuesta de Michael - General Manager, el 22 nov. 2023
Thank you for taking the time to rate your stay with our hotel. We hope you enjoyed your stay. We appreciate your business and hope you will stay with us again in the future.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Michael - General Manager , el 22 nov. 2023
Thank you for taking the time to rate your stay with our hotel. We appreciate your business and look forward to your next stay with us.

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
dissappointing
Picked this hotel without my usual research. Unfortunately, the rooms need refurbished. The lobby and pool area, which seem fine, do not represent the room conditions.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Michael - General Manager, el 13 nov. 2023
We are sorry that you had issues with your room. We will certainly look into the problems that you experienced. We would have been happy to switch rooms for you had we been aware of your dissatisfaction. We appreciate your business and wish you safe future travels.

10/10 Excelente

Veronica, WILLOUGHBY HILLS

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just a good place good value
Se hospedó 1 noche en octubre de 2023
Respuesta de Michael - General Manager , el 1 nov. 2023
Thank you for the positive review. We are glad you enjoyed your stay with our hotel and we hope that we have the privilege of hosting you again.

6/10 Aceptable

Samantha

Viaje familiar con niños
Le gustó: Condiciones de la propiedad
The pool and hot tub are great. The rooms are dated. The heater sounded like a diesel truck taking off on the interstate each time it kicked on. The halls were noisy, especially in the AM. Decided to leave at 2am and driving home because my kids woke up every time the heater kicked on or someone entered/exited their room.
Se hospedó 2 noches en octubre de 2023
Respuesta de Michael - General Manager, el 1 nov. 2023
I apologize there was an issue with your room with the heater making a funny noise, had you notified the front desk we would have been more then happy to have moved you to another room. Again we apologize for the inconvenience. We appreciate your business hope to have the chance to serve you better in the future.

8/10 Bueno

Scott

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Michael - General Manager , el 1 nov. 2023
Thank you for taking the time to rate your stay with our hotel. We hope you enjoyed your stay and we do appreciate your business.

10/10 Excelente

Daniel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quiet, The King Suite Room was Amazing!
Se hospedó 2 noches en octubre de 2023
Respuesta de Michael - General Manager, el 1 nov. 2023
We are glad you enjoyed the king suite! We appreciate your business and hope you will stay with us again in the future!

10/10 Excelente

Stephanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Michael - General Manager, el 14 oct. 2023
Thank you for taking the time to rate your stay with our hotel. We hope you will stay with us again in the future. We appreciate your business!

6/10 Aceptable

Michael

Viaje en pareja
Le gustó: Servicio y personal
Only way to second floor was by stairs. Staff was friendly and breakfast options were plentiful.
Se hospedó 1 noche en octubre de 2023
Respuesta de Michael - General Manager , el 14 oct. 2023
We are glad you found our staff to be friendly and our enjoyed our complimentary hot breakfast. We hope you will consider stay with us again in the future when you are in the area.

8/10 Bueno

Kenny

Viaje familiar
Very clean hotel,breakfast was very good! One mattress which was in a room for one group traveling with us needs to be replaced. Too soft.
Se hospedó 2 noches en octubre de 2023
Respuesta de Michael - General Manager, el 14 oct. 2023
Thank you for taking the time to rate you review your stay with our hotel. We are glad you found the hotel clean and enjoyed our complimentary hot breakfast. We hope you will stay with us again in the future, we do appreciate your business.

10/10 Excelente

Jim

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Michael - General Manager, el 14 oct. 2023
Thank you for taking the time to rate your stay with our hotel. We hope you will stay with us again in the future. We appreciate your business!

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Michael - General Manager, el 14 oct. 2023
Thank you for taking the time to rate your stay with our hotel. We hope you will stay with us again in the future. We appreciate your business!

8/10 Bueno

Tina

Se hospedó 1 noche en septiembre de 2023
Respuesta de Michael - General Manager, el 14 oct. 2023
Thank you for taking the time to rate your stay with our hotel. We hope you will stay with us again in the future. We appreciate your business!

6/10 Aceptable

Tina

Viaje en pareja
No le gustó: Servicios
Bags in tub … very musky smell
Se hospedó 1 noche en septiembre de 2023
Respuesta de Michael - General Manager , el 14 oct. 2023
We are very sorry to hear that you had issues with your accommodations. We will certainly look in to your concerns and address them. We do appreciate your business and hope you will consider staying with us again in the future.

10/10 Excelente

Gregory

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good price
Se hospedó 2 noches en septiembre de 2023
Respuesta de Michael - General Manager, el 14 oct. 2023
We are glad that you were happy with your accommodations and the price. We hope you will stay with us again in the future when you travel through the area. Thank you for your business.

10/10 Excelente

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Building is clean and attractive but halls have a very noticeable musty type of smell.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Michael - General Manager, el 11 sept. 2023
Thank you for taking the time to rate and review your stay with our hotel. We are glad you found the hotel clean and attractive and that overall you enjoyed your stay with us. We hope you will stay with us again on your future travels. We appreciate your business.

2/10 Terrible

Kalen

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Wyndham should be ashamed to have their name on th
This hotel was listed as a Baymont by Wyndham so we thought it being a Wyndham property it would be nice. However it was dirty, the room smelled like mold & there were multiple broken things in the room. I would suggest Wyndham do a surprise inspection on this place & check rooms 128 especially. Even the breakfast offered was mediocre as they only put 6 of the mini donuts out at a time. Guests had to keep asking if they had more of the bakery items available & only when asked did they restock.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Michael - General Manager, el 11 sept. 2023
We are sorry that we fell short of your expectations. We will certainly look into the issues you experienced with your room and make sure that housekeeping and maintenance correct any issues. We will also speak to the breakfast attendant and make sure she is keeping a better eye on the breakfast items to keep them fully stocked. Again we apologize and wish you safe future travels.

4/10 Malo

William

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Michael - General Manager, el 11 sept. 2023
Based on your review it appears we fell short of your expectations and for that we apologize. Please feel free to reach out the hotel direct to let us know what we could do to improve your next stay with us.

10/10 Excelente

David

Viaje en pareja
Le gustó: Servicios
Close to major highways
Se hospedó 2 noches en agosto de 2023
Respuesta de Michael - General Manager, el 11 sept. 2023
Thank you for taking the time to rate your stay with us. We hope that you did enjoy your stay. We do appreciate your business and look forward to your next stay with us.

6/10 Aceptable

EARL

Viaje de negocios
only changing sheets and towls every 3 days is not a good idea.
Se hospedó 2 noches en agosto de 2023
Respuesta de Michael - General Manager , el 11 sept. 2023
Thank you for your feedback. As the literature in the rooms state that is our attempt to be a more "Green Hotel" and reduce the strain on the environment. However, the literature also states that if you wish to have your linens and towels changed more often to simply let the housekeeping attendant know. We hope you will consider staying with us again as we do appreciate your business. We wish you safe future travels.

6/10 Aceptable

Jerry or Kimberly

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
You Get What You Pay For
Baymont hotels are just not up to our standards. Customer service was great, and the room was clean but the smell throughout the hotel was awful. The bed was rock hard, and the air conditioning was working hard to get it chilled in the room. The pool and hot tub were nice but wear and tear throughout the hotel was apparent with patch jobs EVERYWHERE!
Se hospedó 1 noche en agosto de 2023
Respuesta de Michael - General Manager , el 14 oct. 2023
We are sorry that we feel short of your expectations and will work hard to address the issues you experienced during your stay. We appreciate your business and your feedback and wish you safe future travels.

6/10 Aceptable

Melissa

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The staff was very nice, however, we had to switch rooms because our first room smelled so musty and moldy. the second room was better. Building is old and rooms are ok, but not great. peeling paint, dents, and an overall damp feeling throughout.
Se hospedó 1 noche en agosto de 2023
Respuesta de Michael - General Manager, el 14 oct. 2023
Thank you for taking the time to let us know about your experience at our hotel. We will certainly will look into the issues you experienced. We do appreciate your business and hope you will consider staying with us again in the future.

10/10 Excelente

Rhonda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was very convenient for what we needed and very friendly staff. We will be making many trips there and plan to stay again.
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Robert, Union City

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
Convenient location right off the interstate, surrounded by other hotels and food options.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Debora

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Michael - General Manager , el 11 sept. 2023
Thank you for taking the time to rate your stay with our hotel. We do hope you enjoyed your stay with us and we look forward to your return visit.

10/10 Excelente

Brittany

Viaje en pareja, Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was quiet and peaceful
Se hospedó 2 noches en julio de 2023
Respuesta de Michael - General Manager, el 11 sept. 2023
We are glad that you had a restful stay with us. Thank you for being our guest we do appreciate your business. We look forward to your next stay!

4/10 Malo

Andrea

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
Sink gets clogged lights are burning out restroom needs to be re model
Se hospedó 1 noche en julio de 2023
Respuesta de Michael - General Manager, el 21 jul. 2023
We are sorry that you had issues with your bathroom during your stay. We will certainly look into the issues and have them addressed. We do appreciate your business and your feedback and hope you will consider staying with us again when you travel through the area.

8/10 Bueno

Victor

Se hospedó 1 noche en julio de 2023
Respuesta de Michael - General Manager, el 21 jul. 2023
Thank you for taking the time to rate your stay with our hotel. We hope you had an enjoyable stay. We appreciate your business.

8/10 Bueno

Michael

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Mostly a good experience.
Mostly a good experience. I found hairs in the tub. Not good. Pool was good. Breakfast was very good.
Se hospedó 1 noche en julio de 2023
Respuesta de Michael - General Manager, el 21 jul. 2023
Thank you for taking the time to let us know about your stay. We are glad you enjoyed the heated indoor pool and our hot continental breakfast. We will address the housekeeping issue you experienced. We appreciate your business and wish you safe travels.