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Opiniones de Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
725 Zane St, Zanesville, OH

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 40 de 136 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 40 de 136 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 23 de 136 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 18 de 136 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 136 opiniones" "

7.2/10

Limpieza

8.0/10

Servicio y personal

7.2/10

Servicios

6.8/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

John

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Carrie

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024

10/10 Excelente

krissty

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really enjoyed the staff!! Angie and Robin was very helpful. The room was very nice and clean! Breakfast was good. Krissy the breakfast ambassador was very friendly and made sure to keep up with breakfast. All in all it was a very nice stay. I would recommend
Se hospedó 1 noche en marzo de 2024
Respuesta de IMRAN, el 25 mar. 2024
thank you for your review

10/10 Excelente

pete

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great experience sheila at check in greated us with a friendly smile and hello got us all checked in room was perfect. The bed was nice and comfortable Krissy was serving breakfast that day food was nice and hot with plenty of great choices. After a long day a quick dip in the heated pool was great thanks and big shout out to all the great staff.......We always look forward to our stay here with your hotel thank you
Se hospedó 1 noche en marzo de 2024
Respuesta de IMRAN, el 25 mar. 2024
thank you for your review

8/10 Bueno

Ralph

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice people. The room was clean and very comfortable. The hotel was located near several places to eat. We enjoyed our stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Angie, el 9 mar. 2024
Thank you for your feedback. we look forward to seeing you again!

8/10 Bueno

Nigel

Se hospedó 2 noches en octubre de 2023

4/10 Malo

NATCHAYA

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dirty and unkempt
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Shelly

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was magnificent!
Se hospedó 2 noches en febrero de 2024
Respuesta de IMRAN, el 22 feb. 2024
Thank you for taking the time to fill out a review, we are glad we were able to meet your expectations.we look forward to seeing you again

10/10 Excelente

Asia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk associate was really nice and helpful. The location is near so many great restaurants.
Se hospedó 1 noche en enero de 2024
Respuesta de IMRAN, el 22 feb. 2024
Thank you for filling out a review. we look forward to see you again!

10/10 Excelente

Amanda

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de IMRAN, el 22 feb. 2024
Thank you for taking the time to fill out a review, we are happy we was able to meet your expectations and look forward to seeing you again!

2/10 Terrible

James

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very dirty not maintained.
Se hospedó 5 noches en diciembre de 2023

10/10 Excelente

Maurice

Se hospedó 1 noche en diciembre de 2023
Respuesta de IMRAN, el 22 feb. 2024
Thank you for taking the time to fill out a review. we hope to see you again!

8/10 Bueno

Debbie

I missed the ice machine. It was broken.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Elizabeth

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel was very dated and had a funny smell. Our first set of sheets had a crust on them in multiple spots, had to request new sheets. The toilet seat was old and extremely worn. The couch in the room was stained in multiple spots. The women at the front desk were nice. I would not recommend staying at this hotel without serious renovation.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Keitra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place to stay
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Matthew

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

john, Sloan

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
The manger was the only good part of my stay!!! The bathroom was filthy, the remote didn’t work and no toilet paper in the bathroom!!! I don’t believe this is anyway to run a business!!!
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Beth

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Tv didnt work in the room so they gave us a different room...the bathroom in the new room wasnt very clean
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All was good. Free breakfast was very bad not much options
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Beth

Viaje de negocios
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Brigitte

Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Stephanie

Se hospedó 2 noches en julio de 2023

10/10 Excelente

Amber D

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like the pool and the quietness of the town! Had lots of dinner options to choose from and a starbucks beside it for the coffee lovers!
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Bobbi Jo

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Claire

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Tony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
While we didn’t use the pool, it was clean and inviting. The breakfast area was small but set up well. Beds and pillows were very comfortable.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Edgar

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

ravinder

No le gustó: Limpieza y condiciones de la propiedad
The bathroom light was flickering and water was slow
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

ROBERT L BYES

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not clean
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Carol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was clean; the area was safe. Breakfast is an added bonus.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Greg

Viaje familiar con niños
Le gustó: Limpieza
Everything was fine. Breakfast was good. Pool was cold.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

jason

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and clean
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Morey

Viaje familiar
No le gustó: Servicios
Floors in elavator and lobby very dirty. Overall not impressed with staff or cleanliness of property. Would never go back.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Sherry

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
Door to room stuck. Took all my might to open it from inside to get out of room. Bathroom very tiny. No trash can in room. Breakfast bar was very limited and terrible w very little to choose from. No options. Eggs and sausage. Allergies to eggs and sausage too greasy and couldn’t eat. Seldom anyone at front desk to greet. Will not stay there again. Very disappointed. 😟
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Leanne

Viaje de negocios
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Comfort was key
The bed was extremely comfortable. I have difficulty in most hotels but this bed did not cause me discomfort. The remote didn’t work…lol. But overall the room was comfortable and very spacious. I have a housekeeping business, so it wasn’t quite up to my standard of clean, but it was tolerable.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Ted

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Roger, KNOXVILLE

Le gustó: Condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Edward

Viaje en grupo
Le gustó: Comodidad de las habitaciones
I thought it would of been nicer....
Checking in, there was no staff at the counter. Had to wait a few minutes for someone to assist us. After checking in and going to the room, found the door was propped open and the bed not made. Told front desk and they sent house keeping person to come finish making the bed. Also found that the bathroom was not cleaned, and had no towels. Sink had what appeared to be sticky pink soda on it. Front desk said they would have towels brought to room but did not, so I found the towel cart in the hallway and was able to get a few small hand towels to use. Found beer bottle caps and toe nails on the floor by the bed. Inside pool was cold due to the pool water heater broke, and had no pool towels to use. I understand they may be short staffed and over worked, but they need to figure out how to fix it and do better.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

mark

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Zimmer heruntergekommen mit defektem Mobiliar, Löchern in Wänden, aber sauber geputzt. Co-Manager überfordert, nicht verlässlich, Managerin am Montag dann freundlich, verständig, zuvorkommend und hilfsbereit. Frühstücksraum mit defekten Tischen, mit heissem Kaffee auf mich gekippt. Angestellte bei Frühstück und Reinigung tiptop!
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Catherine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Place to stay
This facility appears to have been recently updated. We checked in and our room was fairly stale smelling with quite a few dead bugs on the window sill. NO big deal. The halls had a strong smell but the room overall was comfortable and clean. They must have been having issues as maintenance started working later in the evening. When we asked the front desk how long the work would continue, they asked if we were bothered by the noise. The front desk clerk suggested a room move. The second room was cleaner and just as comfortable, quieter as well. Overall quite a pleasant experience.
Se hospedó 1 noche en julio de 2023

4/10 Malo

Jonathan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel staff was disorganized. The morning cleaning service began working very early and were extremely loud waking us up every morning. Even with a “do not disturb” sign on the door. We stayed three nights and would never go back. Hotel 6 experience for a very high price.
Se hospedó 3 noches en julio de 2023

8/10 Bueno

James

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice!
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Stephen

Viaje en pareja
Nice to have the hot breakfast, but it was not well attended. One day items were gone long before closing time, and another day some items that needed to be hot, were barely warm. Overall, 3 day stay rates an 'Average' rating. Not bad, nothing special.
Se hospedó 3 noches en julio de 2023

8/10 Bueno

Sophie

Viaje en pareja, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
The bed was comfortable, everything was clean, and it was overall a great stay! The only downside was that checkout was at 12 pm but we were being harassed at 11 am if we were going to be staying another night instead of waiting until noon.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Cara, Buckeye

Se hospedó 5 noches en julio de 2023

4/10 Malo

John

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Tasha

Se hospedó 1 noche en julio de 2023

4/10 Malo

Shelly

Se hospedó 2 noches en junio de 2023

8/10 Bueno

William

Viaje familiar
Le gustó: Servicio y personal
Staff are great, facility is so-so.
Se hospedó 2 noches en junio de 2023