Gracias

Juana, we appreciate you staying with us and for taking time to leave a review. We hope we can host your future stays when you are in St. Louis. Safe travels!

Jaime, we appreciate you staying with us and for taking time to leave feedback. We hope we can host your future stays in St. Louis! Safe travels.

We appreciate you taking time to leave a review, Euro! We hope we can host your future stays in St. Louis. Safe travels.

Gracias por elegir Best Western Plus, ¡esperamos que nos visite nuevamente!

Daniel, after checking and then double checking to ensure nothing was missed, it appears your reservation was not charged a deposit at all. You are correct, as stated in your review here: there is a 200 deposit charged if you reside within 30 miles of our property, under the age of 21 at check-in, or if you will be choosing to pay with cash. All of wich the deposit is returned upon checkout provided there are no damages to the property. We do hope in the future, a deposit charged to other guests per policy, will not cause a disturbance to your stay.

You cant get too much closer to 5 diffrent rental car locations all within a 3 block radius! Thank you for sharing

We look forward to that!

Cole, please reach out to us directly so we can hear further how we may be able to remedy this stay and areas of improvement!

Sara, we look forward to making your next visit a 5 star experiance.

We appologize the incorrect keys were provided upon arrival to an unclean room, we are glad our desk agent was ble to quickly rectify the issue.

Thank you for taking a moment to share your experiance!

Joey, we are greatful we have become your go-to when a flight out of Lambert is needed!

Yolanda, we appologize for any mis-communication there may have been; if we as a hotel are not honoring a reservation charges do not stand. We do have our deposit policy articulated on all websites and reservation confirmations which do highlight this 200 hold. I am sorry it was missed! Please touch base with the hotel directly if any further assistance may be needed.

Informing us when anything may need improvement allows us to provide a better experiance for others, thank you for sharing!

Thanks to your candid feedback, Crystal, we have since revamped our breakfast offerings. Thank you!

Amanda, you have that right; there is no way to get any closer to all of the rental car locations; talk ahout convieniant!

Jamie, I am sorry this was the perception of your recent visit. We hope you will allow us another oportuntiy to exceed your expections.

Leidy, we appreciate you staying with us and for taking time to leave a review. We hope we can host your future stays when you are in St. Louis. Safe travels!

Wonderful! Thank you for sharing!

Autumn, thank you for staying with us and for taking time to leave a review. We appreciate your kind comments about our property. We hope we can host your future stays when you are in St. Louis. Safe travels!

Amanda, thank you for staying with us and for taking time to leave a review. We appreciate your kind comments about our property and are happy to hear Josh was able to help you. We hope we can host your future stays when you are in St. Louis. Safe travels!

Leslie, we appreciate you staying with us and for taking time to leave a review. We hope we can host your future stays in St. Louis. Safe travels!

Amanda, thank you for staying with us and for taking time to leave a review. We appreciate your kind comments about our friendly staff and property. We hope we can host your future stays when you are in St. Louis. Safe travels!

Norborne, we appreciate you staying with us and for taking time to leave a review, We hope we can host your future stays when you are in St. Louis. Safe travels!

Tina, thank you for staying with us and for taking time to leave a review. We are happy to hear everything worked out with the shuttle and check in was a breeze. We hope we can host your future stays when you are in St. Louis. Safe travels!

Linda, thank you for staying with us and for taking time to leave a review. We are happy to hear we were able to take care of anything you needed during your stay. We hope we can host your future stays in St. Louis. Safe travels!

Ashley, thank you for staying with us and for taking time to leave a review. We appreciate your kind words about our front desk staff and our clean property. We hope we can host your future stays when you are in St. Louis. Safe travels!

Lovely! Thank you for sharing, Tammie

We look forward to your next stay with us Philippa!

Emmanuel, we appreciate you staying with us and for taking time to leave a review. We hope we can host your future stays when you are in St. Louis. Safe travels!

Awesome Tammy! Thank you for choosing to stay with us!

Shirley, thank you for leaving your rating! Please reach out to myself at 314-528-3100 I would love to hear what we may be ble to do in the future to guarentee a 10 out of 10 experiance.

Thank you for the feedback on what we may be able to improve upon next visit!

Daniel, thank you for staying with us and for taking time to leave a review. We appreciate your kind comments about our front desk and our property. We hope we can host your future stays when you are in St. Louis. Safe travels!

Jennifer, thank you for staying with us and for taking time to leave a review. We appreciate your kind comment about our front desk agent and are happy to hear we were able to fix any issues you might have had during your stay. We hope we can host your future stays when you are in St. Louis. Safe travels!

Janet, thank you for staying with us and for taking time to leave a review. We appreciate your kind comments about our staff being nice and thoughtful. We hope we can host your future stays when you are n St. Louis. Happy (early) New Year!