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Opiniones de Luxmar

2.5 out of 5
Luxmar
ZAMORA, 3, Benidorm, Valencian Community

Opiniones

6.0
Puntuación de 10, es decir, Excelente. Basada en 7 de 88 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 20 de 88 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 35 de 88 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 14 de 88 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 88 opiniones" "

6.2/10

Limpieza

7.2/10

Servicio y personal

5.0/10

Servicios

5.2/10

Condiciones de la propiedad

Opiniones

6/10 Aceptable

Charles

Viaje de negocios
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Mar

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Jorge Santiago, Buenos Aires

Le gustó: Limpieza
Muy bueno por el precio
Solo estuvimos una noche, es limpio y muy cómodo.
Se hospedó 1 noche en octubre de 2017

8/10 Bueno

Valeriano

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A gusto
repetiría reserva con este aparthotel. no puedo comentar mucho mas por que me pase toda la estancia fuera del establecimiento

2/10 Terrible

francisco, Esporles

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
no volveremos
Exceso de ruido. Falta total de limpieza. Muy mal en general. Nada recomendable para viajar con niños. Sólo apto para turismo barato juvenil de borrachera.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza
Por su precio no está mal
El estado de la habitacion en general es pasable tirando a malo , pero no llega a desagradar . La zona es maja y bastante tranquila .

6/10 Aceptable

Paulino, Alicante

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
Muy buena ubicación
La estancia bien.El trato estupendo pero la limpieza dejó muchísimo que desear.

6/10 Aceptable

Irene, Valencia

Le gustó: Servicio y personal
Apartamentos Luxmar
El comportamiento de los empleados bastante bueno. Lo malo es que nos tocó un grupo de jovenes que se saltaban las normas de comportamiento.

6/10 Aceptable

Maribel, Valencia

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Apartamentos Luxmar
El mobiliario de cocina estaba destrozado, puertas descolgadas, cajones rotos. Puerta de entrada se cerraba mal. Aunque creo que es culpa del tipo de gente que va (grupos de jóvenes de fiesta) y no tiene microondas. Lo demás bien. Muchas paciencia y amabilidad por parte de los empleados del hotel.

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal y servicios
I wasn't expecting the Hilton for the price I paid and knowing that this is a good location and the apartments very popular with stags and hens, I got what I was expecting. So no complaints from me. I certainly wouldn't recommend here for a family or romantic break, but for a drinking break with the lads, it's perfect.
Se hospedó 3 noches en febrero de 2020

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Close to beach
Had a lovely experience at the hotel but some work was being done and Didn't get sleep for 3 night from.the noise and description
Se hospedó 7 noches en febrero de 2018

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Vi fikk vondt i hodet forde det lukta klor på rommet. Måtte sove på et annet rom. Det var trekkfullt og kaldt. Skjekket ut etter en natt
Se hospedó 4 noches en enero de 2018

6/10 Aceptable

Mark, Leeds

Le gustó: Servicio y personal
Staff Excellent
All round hotel great value for price, needs updating, staff really helpful and pleasant, location off Brit Zone so no noise could be heard, plenty of bars in area and supermarket
Se hospedó 4 noches en enero de 2018

6/10 Aceptable

Christakis

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Basic accommodation
Basic hotel, clean and with great views of the city. Quiet area too. Rooms are quite outdated, walls need painting, taps/heaters rusty and staff friendly on a very basic level.
Se hospedó 3 noches en diciembre de 2017

6/10 Aceptable

Karen

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en noviembre de 2017

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Book somewhere else
Iron/ironing board - No Sleep well - Turndown service - Ha Ha Ha Sofa bed - wouldn't let a dog sleep on it Egyptian-cotton sheets - Hankerchief more like...... The staff were great - Also blessing that there was no stag and hen parties there. However the 2 sofa beds were filthy, we would not sit on them . Towels dirty - the whole place needed fumigating. I knew when I paid not to expect 5 star due to the price - but I did expect clean towels and crockery, a bath that I could use and somewhere I would not electrocute myself. We were out a lot of the time bt I am soooooo glad that I only had to sleep here - couldn't wait to leave. Take it off Hotels.com booking site - no one should pay or redeem to stay here
Se hospedó 3 noches en noviembre de 2017

6/10 Aceptable

edward, huddersfield

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
average hotel
no kettle.bedding not changed all week. very good.beer @ very reasonable prices.staff very good
Se hospedó 7 noches en octubre de 2017

8/10 Bueno

sarah, england

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Basic but good for what I paid, staff very friendly location good, 10 minute walk to the beach. Ideal for a few days break
Se hospedó 3 noches en octubre de 2017

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Cheap n cheerful not the best but clean enough and the staff were great gave us a fan for our room booked our transfers as ryanair had taken our money but not booked us on. Place could do with an upgrade but lots of big parties so prob why they don't group of welsh guys throwing chairs from balconies so that doesn't help
Se hospedó 7 noches en septiembre de 2017

6/10 Aceptable

Janet

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Convenient for Benidorm Palace
Hotel very tired
Se hospedó 1 noche en septiembre de 2017

8/10 Bueno

Stuart

Le gustó: Limpieza y servicio y personal
Cheap get away to Benidorm
It is a cheap self catering accommodation for stags and hens 4.00am seems to be the alarm call if you stay here...
Se hospedó 3 noches en septiembre de 2017

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Toilet bowl was standing loose and the electric water cooker was leaking
Se hospedó 3 noches en septiembre de 2017

4/10 Malo

James

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bedbugs
I stayed for 4 nights and didnt spend any real quality time here' because hotel is in need of a real revamp, counted about 10 sun loungers around the pool area, stayed on 8th floor an never seen a cleaner once, thete was a chip container box on staircase for 3days! Towels never changed and beds contained bugs" i removed a handful just on mine alone" anyhow its cheap and in a decent location just make sure u shake all your belongings wen your packing to leave:
Se hospedó 4 noches en septiembre de 2017

10/10 Excelente

Mrs S

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2017
Dear guest, thanks for staying with us. We do appreciate your time spent in scoring us. We look forward to seeing you. Susi

10/10 Excelente

jose , london

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice apartment
10 minutes walking to the beach , the staff very friendly,, I will come back again
Se hospedó 1 noche en agosto de 2017
Respuesta de Susi - reception, el 4 sept. 2017
Dear guest, thank you so much for your comments. Thank as well for your time. We always try our best and work hardly and happy so our guests can have a lovely holiday with us. Looking really forward to seeing you.

8/10 Bueno

Rob, Melksham

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Good for what you pay.
Very dated property, but considering the cost of the room be cautious. Our main concern was the balcony locks were broken & the apartment was insecure despite this we had to pay for a safe deposit box, I think this should have been free because of the insecurities.
Se hospedó 4 noches en agosto de 2017
Respuesta de Susi - reception, el 4 sept. 2017
Dear Rob, thanks a lot for your time and for your comments. We will work on those points you have remarked to us. We wish to seeing you in future. Susi

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en julio de 2017
Dear guest, we want to thank you for your time taking to score us. We look forward to seeing you in future. Susi

8/10 Bueno

Adi, England

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Close to night life
Great pool, really polite & helpful staff, room was abit dated but still clean & ideal for a few days in the sun🍻☀️
Se hospedó 3 noches en julio de 2017
Respuesta de Susi - reception, el 29 jul. 2017
Dear Guest, we are pleased you had enjoy your holidays with us. Thanks for your time and thanks for your comments. We look forwrad to seeing you.

6/10 Aceptable

Daryll

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Benidorm stay
No glass in the door, front door very temperamentally has been kicked in a few times, beds glued together, nice bathroom and balcony. Okay for what we paid.
Se hospedó 1 noche en julio de 2017
Dear Daryll, thanks for your comments. We will work on those points you have remarked to us. We are here to pleased our customers for an enjoyable holidays. So, we are here to help on every matter on our hands. We look forward to seeing you again. Thanks for your time. Thanks for your comments.

8/10 Bueno

David

Le gustó: Servicio y personal
Good Priced apartments
Our stay at Luxmar apartments was fine. Apartments are a little worse for wear but for the price were good value for money. Staff are very friendly and helpful. Expect some noise, this is an apartment block used by stag and hen parties but then I think most are. Overall very happy with what we got for what we paid.

8/10 Bueno

Michael

Le gustó: Limpieza y servicio y personal
Shame about the weather
Great value and location

6/10 Aceptable

Raymond

No le gustó: Condiciones de la propiedad
Not the worst but not the best.
Apartments are tired and the whole place could do with a makeover. Slightly off the buzz areas.

6/10 Aceptable

Tina, Yorkshire

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Cheap get away
Last minute cheap get away. The Luxmar is a very basic appartment block. Th this is what we expected for price. Perfect for groups stays and hens. Could do with modernisation.

6/10 Aceptable

Stephen

It was nice but only stayed 1 out of the 2 night's couldn't sleep too noisey for children full of hen and stag dos

8/10 Bueno

Philip

Le gustó: Servicio y personal

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Budget apartment
Budget apartment, reasonable position. In need of decoration and mattresses very hard. No kettle in kitchen and hob plates corroded so wouldn't want to use. Small water tank not enough for two showers. Staff friendly and bar area nice.

4/10 Malo

Lennart

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Man får vad man betalar för. Men vad man kan kräva är att rummet ska vara renstädat när man kommer och det var det inte. Dåligt utrustat kök.

6/10 Aceptable

Su, manchester

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Basic and needs updating but functional
We spent our 5 day break sloshed! It was somewhere to sleep when we got back from the pubs

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
room was absolutely stinking of tobacco staff were not friendly shower was terrible and bath was manky , asked reception for fresh towels as they were soaking and was told that on a 3 day stay fresh towels and room service was not allowed

4/10 Malo

birk, norge

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
verneverdig kanskje .. men beliggenheten er bra
hadde trua på hotellet utifra reklamen . men kom til slitent rom som bar preg av alderdom.. "sofane" og sengene ville ikke gått til loppemarked i Norge .. kjøkkenet var dårlig rengjort og vi måtte kjøpe utstyr til enkel matlaging .. varmt vann i dusjen 2,5min

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal y condiciones de la propiedad
short 4 night break
good base to get around hotel needs update doors not very secure veranda doors would not lock didn't have a change of towels the whole stay staff very friendly and helpful bar area reasonable price it may sound like a moan but we did enjoy our stay can't fault staff

2/10 Terrible

terrible and dirty, Wales

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ok for a group who just want a bed
I knew by the reviews it was a very low budget hotel and needed a refurb. but when I got there it was worse than I expected. ideal for parties and. don't large groups who can't get in anywhere else but here are the negatives, upon arrival was told I hadn't paid for the hotel which I had. I had even printed proof of payment in Spanish so it could be understood. I had to get my banking app out to prove it. I was then asked for a £40 deposit for a 4 night stay given 2 keys and that was it. Of I went up to the room. The rooms main door had been kicked in numerous times . When I walked in the toilet door had been kicked in to the point the door was all broke away. The microwave was all dented and the overall condition of the room was dirty. You cannot lock the patio doors in either room. I obviously took photos and went immediately back to reception. They had no interest in the photos whatsoever. It was quite obvious it was old damage also and they had not made any attempt to rectify it. The marble floors were filthy. You cannot use the safe in the room I was told. You have to use the ones in reception by the bar. Based on all the above I knew I was not leaving any valuables and had to take them out every day. The sofa beds were in such bad condition that they had just wedged cheap hardwood underneath. and the bedding quilts were old and worn. It was a cold week and you had no control over the central heating. Absolutely freezing at night. They should give us a deposit

10/10 Excelente

alec, mc

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice friendly staff
Only real problem was when it rained heavily and hail stoned it came into our apartment we had to put towels down the window in the living room in room 1005 is loose and there is a gap letting wind and rain in it made the apartment very cold and noisy as the wind whistled through

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
quick break
room was quite cold and only old heaters and not much hot running water

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
ok if you ain't too fussy
very easy booking in, 20 euros deposit on arrival , paid back on departure no issue ...the rooms were clean basic budget value , could get a little loud when people come back , but we are talking Benidorm here ,

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Our room smelt really bad of cigarette smoke.
This hotel needs a refurb. Wouldn't stay again. Fortunately only stayed 1 night. Sheets were clean

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Very basic and needs renovated.
Ok facilities if you are on a budget. Has a kitchen, living room which is better than a hotel room. Nice big balcony.

2/10 Terrible

keith, Florida

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Left after 5 minutes
The place has not had a $ spent on it since opening many years ago. In need of total maintenance, thorough cleaning and furniture, appliances (or what there is) need replacing. The whole place looks grubby and staff that are, seemingly, without a care in the world. Lounge is the size of a large bathroom. Stay clear. For $100 more for 8 days we moved to a 2bd/2bth 19th floor apt. With 3 balconies offering breathtaking views of Benidorm and the bay. Clean, bags of room, friendly staff and free parking at door. All of which were not available at Luxmar. I repeat, stay away.

8/10 Bueno

Jamie, Blackburn, Lancashire

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location away from the noise.
Great location away from the noise, but close enough to walk to the beach within 15mins, Lots of cafes and bars within staggering distance, pool a nice size although distinct lack of sunbeds. Only drawback is that you get no sun on your balcony all day,
Respuesta de Susi - reception, el 17 jul. 2016
Good afternoon Jamie, we want to thank you for your comments. We are looking forward to seeing you hopefully soon

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Smutsigt, lyhört och slitet. Söndriga sängar och inredning. Duschen lagades dag 2 och kunde användas först då.