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Opiniones de Best Western Red Carpet Inn

2.5 out of 5
Best Western Red Carpet Inn
830 W 1st St, Hereford, TX

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 132 de 400 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 131 de 400 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 76 de 400 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 40 de 400 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 400 opiniones" "

7.8/10

Limpieza

8.4/10

Servicio y personal

7.6/10

Servicios

7.4/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Domingo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Abi

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Muy bien
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Veronica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Elizabeth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk , el 7 oct. 2023
Thank you for your feedback! We look forward to serving your needs in the future once again

8/10 Bueno

Yadira, Santa fe

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estuvo bien
Se hospedó 1 noche en abril de 2023
Respuesta de Front Desk, el 5 may. 2023
Thank you for your response. We appreciate your feedback and look forward to seeing you again in the future.

8/10 Bueno

Rocio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen servicio y el desayuno excelente
Se hospedó 2 noches en octubre de 2021
Respuesta de Front Desk, el 18 nov. 2021
Thank you for your review. We appreciate your feedback.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Excelentes opciones para desayunar
Se hospedó 1 noche en junio de 2021
Respuesta de Sam Patel , el 16 jun. 2021
Dear Guest Thank you for taking the time to write a review about your experience at our hotel. Looking forward to seeing you again when you are in this area. Regards Sam Patel

4/10 Malo

ANGEL RAMON

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2021
Respuesta de Sam Patel, el 25 mar. 2021
Dear Angel We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Best Western Red Carpet Inn

8/10 Bueno

EDGAR

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2021
Respuesta de Front Desk, el 21 mar. 2021
Thank you for your review! We appreciate your business and look forward to seeing you again.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en junio de 2019
Respuesta de Sam Patel , el 10 sept. 2019
Dear Guest, Thank you for taking the time to write a review about your experience at our hotel. Thank you so much for your business and we look forward to seeing you in the future. Sincerely, Sam Patel General Manager Best Western Red Carpet Inn

8/10 Bueno

marco

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

David, Weeki Wachee

Viaje de negocios
No le gustó: Servicios
Housekeeping leaves a lot to be desired.
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Angie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
every thing was good.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

ELSA

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean room, friendly staff.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Chris

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean old style hotel, great location and friendly staff.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Manny

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was very good, the attendance was awesome
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Andrea

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Close!
Room was clean and property was so quiet. It was also located close to restaurants and a gas station so leaving to grab stuff was fast since it was freezing outside. :)
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Gavin

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Their was no Internet, no telephones, no coffee pot in the room and no way to reach anyone at the front desk other than to walk from the building behind the office all the way around.. not pleased at all!!!!
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Bridian

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
just a sketchy vibe to the whole place, the trim around the door looks like it was ripped out, the tv channels made absolutely no sense, there was still painters tape everywhere from a poorly done renovation, the bed was rock hard with stains everywhere. But the worst thing was the bugs that were EVERYWHERE, we probably killed at least 7 before we gave up and tried to sleep, I woke up at least 4 times in the night from loud noises. Overall it genuinely didn’t feel that safe.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Albert B.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk , el 14 nov. 2023
We appreciate your feedback and look forward to serving your needs again in the future

4/10 Malo

Scott

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 18 oct. 2023
Thank you for your feedback!

6/10 Aceptable

Irma

Viaje de negocios
Le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 15 oct. 2023
Thank you for your feedback

10/10 Excelente

Pete

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 5 oct. 2023
We appreciate your feedback! Our team would like to thank you for your stay and we all look forward to serving your needs again in the future

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient and clean.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 24 sept. 2023
We appreciate your feedback and look forward to accomodating your needs in the future

8/10 Bueno

Shannon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Front Desk, el 24 sept. 2023
We appreciate your feedback and look forward to serving your needs in the future!

4/10 Malo

Kristina

Se hospedó 2 noches en septiembre de 2023
Respuesta de Front Desk, el 15 oct. 2023
Thank You for your feedback!

4/10 Malo

Jose

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
I was disappointed with the smell in the room. I know we are in cattle country but I would prefer the smell of "Hereford money" to be outside the room and not inside. Consider a scent oil plugin to mask the smell. The room was very clean, the bed was very comfortable and the TV was great to watch
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sam Patel , el 19 sept. 2023
Dear JoseThank you for taking the time to complete our online survey regarding your recent stay at our hotel.We do apologize that you were disappointed with the smell. This town is called Beef Capital of the World and yes town has that smell. We are glad that you were happy with Room and Bed Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Sam Patel

8/10 Bueno

Jim

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly help at a moderate price
The motel was conveniently located, and was close to fast food and a couple of restaurants.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 17 sept. 2023
Thank you for your feedback! We look forward to seeing you again

10/10 Excelente

Anissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
GREAT LOCATION, GREAT - HELPFUL STAFF. CLEAN ROOMS WITH LOTS OF TOWELS AND TOILETRIES/
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 13 sept. 2023
Thank you for your stay! We look forward to serving you again in the future

8/10 Bueno

Armando

Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 27 sept. 2023
Thank you for your feedback!

10/10 Excelente

Rissie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk, el 1 sept. 2023
Thank you for your review. We appreciate your feedback and look forward to seeing you again in the future.

8/10 Bueno

Shannon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Front Desk, el 8 sept. 2023
Thank you for your stay. We look forward to seeing you again!

6/10 Aceptable

ANA

No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk, el 24 ago. 2023
Thank you for your review. We appreciate your feedback and look forward to seeing you again in the future.

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
We definitely overpaid. Dissatisfied. Disappointed
Entire hotel needs maintained/updated. Our room smelled strongly of some type of chemical and vomit. Definitely not worth the cost. The one chair in the room had a huge stain on it and the floors were filthy. Carpets Definitely need to be cleaned (shampooed). We were very disappointed.
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk, el 20 ago. 2023
Dear guest, we apologize for any inconvenience you may have had during your stay. We hope to see you again in the future to provide a superior experience to the one you had with us recently. Thank you.

10/10 Excelente

yolanda

Se hospedó 2 noches en agosto de 2023
Respuesta de Front Desk, el 6 sept. 2023
Thank you for your stay. We hope to see you again soon

6/10 Aceptable

Shannon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de Front Desk, el 18 ago. 2023
Thank you for your review! We appreciate your feedback and look forward to seeing you again.

10/10 Excelente

Elizabeth

Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk, el 2 sept. 2023
Thank you for your review. We appreciate your feedback and look forward to seeing you again in the future!

8/10 Bueno

Shannon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Front Desk, el 11 ago. 2023
Thank you for your review. We appreciate your feedback and look forward to seeing you again in the future.

6/10 Aceptable

Cande

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Check in was quick and easy but carpet in our room smelled of stinky feet so couldn’t enjoy stay.😒
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk, el 11 ago. 2023
Thank you for your review. We appreciate your feedback. We apologize for any inconvenience you may have had during your stay. We hope to see you again in the future for the opportunity to provide superior service.

6/10 Aceptable

Pete

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The pool is out of service. It is advertised as an amenity but it out of service until further notice. The staff did not know when the repairs would begin or how long it would take to get the pool repaired. I noticed staff taking parking spaces by the pool closest to the sleeping areas. Those spaces should be reserved for guests, especially if guest have many traveling bags.
Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk, el 30 jul. 2023
Thank you for your review. We apologize for any inconvenience you may have had during your stay. We do have it posted on our website about the pool being out of service, we apologize for that issue. It is currently not in working order to accommodate guests. We hope to see you again. Thank you.

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Non smoking room smelled like smoke Furniture was outdated and had stains Rooms need to be updated
Se hospedó 3 noches en julio de 2023
Respuesta de Front Desk, el 30 jul. 2023
Thank you for your review. We appreciate your feedback and apologize for any inconvenience you may have had during your stay.

6/10 Aceptable

Ladonna

Viaje en pareja
Le gustó: Servicio y personal
Best Westerns always offer a good breakfast and this was true of our stay here. The hotel has declined over the years and the last time we stayed here was five years ago. It used to be the nicest place to stay in Hereford. I chose it for the affordability. The room and bathroom was clean; no complaint there. We had trouble with our keys to the back entry. The staff --who could not speak very good English--indicated it was the battery, but they did not change the battery in the door lock while we were there. Also, if you want to swim in the pool, that is not possible. It was still covered with a tarp the third weekend of June.
Se hospedó 2 noches en junio de 2023
Respuesta de Front Desk, el 22 jun. 2023
Dear guest, we appreciate your feedback. Unfortunately, our pool has some maintenance that required it to be closed this year. We apologize for the door issues you had. We hope to see you again in the future to provide a superior service.

10/10 Excelente

Leslie

Se hospedó 2 noches en junio de 2023
Respuesta de Front Desk, el 22 jun. 2023
Thank you for your review! We appreciate your feedback and look forward to seeing you again.

2/10 Terrible

Brooke

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Horrible hotel.
Se hospedó 1 noche en mayo de 2023
Respuesta de Front Desk, el 1 jun. 2023
We apologize for any inconvenience you may have encountered with our hotel. We hope to see you again in the future.

10/10 Excelente

Jose

Se hospedó 2 noches en mayo de 2023
Respuesta de Front Desk, el 1 jun. 2023
Thank you for your review. We appreciate your feedback and look forward to seeing you again in the future. We appreciate your feedback.

10/10 Excelente

Shannon

Se hospedó 1 noche en mayo de 2023
Respuesta de Front Desk, el 1 jun. 2023
Thank you for your review. We appreciate your feedback and look forward to seeing you again in the future. We appreciate your feedback.

4/10 Malo

Alan, Bixby

Long wait at reception, AC in room didn’t work properly, no toilet paper or Kleenex in room, toilet seat about to fall off. Puddle of water outside our door. Pictures on condition of hotel was deceptive.
Se hospedó 1 noche en mayo de 2023
Respuesta de B, el 16 may. 2023
Dear Alan Harris,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.Sincerely,Guest Relationship Manager

8/10 Bueno

Tara

Se hospedó 1 noche en mayo de 2023
Respuesta de Front Desk, el 1 jun. 2023
Thank you for your review. We appreciate your feedback and look forward to seeing you again in the future. We appreciate your feedback.

6/10 Aceptable

Mike

Se hospedó 7 noches en abril de 2023
Respuesta de Front Desk, el 5 may. 2023
Thank you for your review! We appreciate your feedback and look forward to providing you with superior experiences in the future.

8/10 Bueno

Shannon

Se hospedó 1 noche en abril de 2023
Respuesta de Front Desk, el 27 abr. 2023
Thank you for your review! We appreciate your feedback and look forward to seeing you again in the future.