Alberca techada, 5 albercas al aire libre y camas balinesas (con cargo)

Opiniones de IC Hotels Green Palace - All inclusive

5 out of 5
IC Hotels Green Palace - All inclusive
Kundu Mahallesi Yasar Sobutay, caddesi No: 423, Aksu, Antalya, Antalya

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 251 de 420 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 121 de 420 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 31 de 420 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 420 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 420 opiniones" "

9.0/10

Limpieza

9.2/10

Servicio y personal

9.0/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Pinhas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en julio de 2023
Respuesta de IC Hotels CRM Department, el 15 jul. 2023
Dear Pinhas,We thank you for the high evaluation of our services. We will be always happy to welcome you at IC Hotels Green Palace.Kind Regards,IC HotelsCRM Department

8/10 Bueno

Lchg, Barcelona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en junio de 2018
Respuesta de ICGR, el 26 jun. 2018
Dear Lchg, Thank you for choosing IC Hotels Green Palace. It will be our pleasure tos erve you again. Best Regards, Elif SUNAY CRM Manager

10/10 Excelente

reza

Le gustó: Limpieza y servicio y personal
Se hospedó 6 noches en febrero de 2024
Respuesta de İrina Yılmaz, el 1 mar. 2024
Dear Reza,Thank you for your evaluation of our IC Hotels Green Palace. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

10/10 Excelente

Kadir

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
*****
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Rowena

Viaje en pareja
Le gustó: Limpieza y servicio y personal
We stayed in the presidential suite, this was very clean and comes with a lot of additional extras than a standard room (washing and ironing clothes, airport transfers, premium alcohol bottles in the room and fresh flowers and fruit platter in the room). The staff were very welcoming and helpful. I was extremely impressed with Ozan who did his very best to accommodate all of my requests. We traveled in the winter off peak season so unfortunately a lot of their services were closed (beach cabanas, one pool was not even filled and the cake and coffee cafe didn’t serve cake) The hotel does have lovely grounds with a lot of things to do in the summer but in the winter months you can find other hotels in the area that have more services open. The buffet was tasty but compared to other 5* hotels I have stayed at in Antalya this came across very basic with not as many food options. This will not be an issue if you stay in the presidential suite as room service is included in the all inclusive. We had our dinner and breakfast in the room which was delicious and nice and private. They bring more than enough food and we ate like kings and queens. Overall this hotel is great value for money and a friendly hotel but if you are looking for a more luxury and grand 5* hotel I felt there are better hotels else where.
Se hospedó 1 noche en febrero de 2024
Respuesta de İrina Yılmaz, el 12 feb. 2024
Dear Rowena,We are so glad to hear that as the IC Hotels we fulfilled your expectations and your stay in our hotel has caused you so many enthusiastic emotions! We wish you to know that our top priority is to maintain our superior quality approach, and your feedback is highly important in helping us to review our processes, procedures and services.However, in order to improve the quality of the service provided, we want to inform you that all your comments have been passed on to the responsible departments and senior management.We would be delighted to accommodate you again in one of IC Hotels.Best Regards.IC HotelsCRM Department

10/10 Excelente

julia june

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very polite and attentive staff in good quality family friendly and safe environment
Se hospedó 3 noches en febrero de 2024
Respuesta de İrina Yılmaz, el 9 feb. 2024
Dear Julia,First all thank you for choosing IC Hotels Green Palace and for taking the time to wright a comment about our hotel. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels Green Palace experience.Best Regards,IC HotelsCRM Department

10/10 Excelente

gökhan

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Çevresi, yürüme alanları ve peyzajı çok güzeldi.
Se hospedó 1 noche en enero de 2024
Respuesta de İrina Yılmaz, el 1 feb. 2024
Sayın Gökhan Bey,Konaklamanızda IC Hotels Green Palace ailesini tercih ettiğiniz ve değerli görüşlerinizi bizimle paylaşma nezaketiniz için çok teşekkür ederiz. Siz değerli misafirlerimizden gelen her geri bildirim, her geçen gün kendimizi daha da geliştirebilmek ve maksimum seviyede misafir memnuniyetini sağlayabilmek adına önem teşkil etmektedir.IC Hotels ailesi olarak sizleri ağırlamaktan memnuniyet duyduk. En kısa zamanda sizi tekrar aramızda görmek dileğiyle.Saygılarımızla,IC HotelsCRM Department

10/10 Excelente

Yushuang

Se hospedó 6 noches en diciembre de 2023

10/10 Excelente

James

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Kids water park really made the holiday!
Se hospedó 5 noches en diciembre de 2023
Respuesta de IC Hotels CRM Department, el 13 ene. 2024
Dear Yushuang,We thank you for choosing our hotel and for the high evaluation of our services at the ExpediaIt will be always a real pleasure for us to welcome and serve you at IC Hotels Green Palace Please, do not hesitate to contact us for your future questions and requests.Best Regards,IC HotelsCRM Department

10/10 Excelente

Thabet

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de IC Hotels CRM Department, el 13 ene. 2024
Dear Thabet,We thank you for choosing our hotel and for the high evaluation of our services at the ExpediaIt will be always a real pleasure for us to welcome and serve you at IC Hotels Green Palace Please, do not hesitate to contact us for your future questions and requests.Best Regards,IC HotelsCRM Department

10/10 Excelente

ILIOS

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect vacation!
Se hospedó 7 noches en diciembre de 2023
Respuesta de IC Hotels CRM Department, el 25 dic. 2023
Dear Ilios,We thank you for the high evaluation of our services. We will be always happy to welcome you at IC Hotels Green Palace.Kind Regards,IC HotelsCRM Department

8/10 Bueno

Metin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de İrina Yılmaz, el 31 ene. 2024
Sayın Metin Bey,IC Hotels Green Palace tatiliniz için tercih ettiğiniz ve oteli değerlendirdiniz için bizleri son derece sevindirdi.Sizleri en yakın zamanda yeniden IC Hotels ağırlama arzumuzu dile getirmek isteriz.Saygılarımızla,IC HotelsCRM Departmanı

10/10 Excelente

Gonca

Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Ali

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Mansoureh

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall nice stay at this hotel
We were a 4 families who planned our vacation at this hotel at the same time. The staff were super nice and friendly, very helpful. Food was good quality with nice salad and fruit bar. I got the Turkish hamam bath and massage which was quite expensive, and I am not sure if it was worth the price. The supposed heated indoor pool had a very cold temperature which we could not use during our stay at all. My son was shivering from cold water 5 after entering water. Kids club was good with nice staff. The best part however was the bar with Mert working in the mixology section making really nice drinks. In addition the live piano at nights was really nice too.
Se hospedó 5 noches en noviembre de 2023
Respuesta de İrina Yılmaz, el 5 dic. 2023
Dear Fahimeh Jesmani,It has been a pleasure to have you with us in IC Hotels Green Palace. We wish you to know that our top priority is to maintain our superior quality approach, and your feedback is highly important in helping us to review our processes, procedures and services.We would like to inform you that in the winter season from 1.st of November some of the outdoor pools and indoor pool is heated till midel of May.also we would like to inform your that at the swimming pools, there is an optimum temperature range, between 25-28C will provide a nice, comfortable pool, while not affecting your health.A pool around 30C is the provides the best climate for these pathogens to breed and reinfect unsuspecting swimmers, thus gastrointestinal illnesses increase and the pool becomes a breeding ground for viruses and bacteriaHowever, in order to improve the quality of the service provided, we want to inform you that all your comments have been passed on to the responsible departments and senior management.We would be delighted to accommodate you again in one of IC Hotels.Kind regards,IC HotelsCRM Department

8/10 Bueno

Hessam

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
pleasant stay at this hotel
We stayed in this hotel for a week. unfortunately even the indoor pool was cold and we could not use it for swimming. They said heated indoor pool, but we are not sure if it was heated. We were four families and none of us could use the pool for our entire stay due to it being cold. Other than that, staff were very friendly and helpful. Mert at the mixology bar was fantastic. He made really good drinks which made our nights in the lobby with friends great. It was the highlight of our stay in this hotel.
Se hospedó 7 noches en noviembre de 2023
Respuesta de İrina Yılmaz, el 5 dic. 2023
Dear Hessam Mahdianfar,It has been a pleasure to have you with us in IC Hotels Green Palace. We wish you to know that our top priority is to maintain our superior quality approach, and your feedback is highly important in helping us to review our processes, procedures and services.We would like to inform you that in the winter season from 1.st of November some of the outdoor pools and indoor pool is heated till midel of May.also we would like to inform your that at the swimming pools, there is an optimum temperature range, between 25-28C will provide a nice, comfortable pool, while not affecting your health.A pool around 30C is the provides the best climate for these pathogens to breed and reinfect unsuspecting swimmers, thus gastrointestinal illnesses increase and the pool becomes a breeding ground for viruses and bacteriaHowever, in order to improve the quality of the service provided, we want to inform you that all your comments have been passed on to the responsible departments and senior management.We would be delighted to accommodate you again in one of IC Hotels.Kind regards,IC HotelsCRM Department

8/10 Bueno

Sezgin faik

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Biz memnun kaldık hotelden Tavsiye ederim sizlerede.
Se hospedó 1 noche en diciembre de 2023
Respuesta de İrina Yılmaz, el 5 dic. 2023
Sayın Sezgin H,Öncelikle IC Hotels Green Palace tercih ettiğiniz için teşekkür ederiz.Tarafımızla paylaşmış olduğunuz yorumlarınız için teşekkür ederiz. Sizleri ağırlamış olmaktan ve ekibimize yönelik yazdığınız nazik sözlerden ötürü mutluluk duyduk.Tekrar IC Hotels Ailesi sıcaklığı ile misafir etmekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,IC HotelsCRM Departmanı

8/10 Bueno

sheryar

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was overall good. We liked the food variety. On the flip side the Cooling system / air conditioner of the hotel was closed and the room was quite warm at night. We were informed that in November they close the cooling system. We couldn’t sleep properly but later we were provided a fan. The mini bar refrigerator was also out of order but was eventually repaired the next day.
Se hospedó 2 noches en noviembre de 2023
Respuesta de İrina Yılmaz, el 28 nov. 2023
Dear Sheryar Taj,First all thank you for choosing IC Hotels Green Palace and for taking the time to wright a comment about our hotel. We respect every single comment. Those comments are very worthy keys for us on the way of quality and successful service for our guests. As if it is written in our website and in all catalogues, we have central air-conditioning system and this system are quiet, discreet and easy to manage. We would llike to inform you that air - conditioning are depends on the weather conditions we are arranging as warm and cold. For the order to improve the quality of the service provided, we want to inform you that all your comments have been passed on to the responsible departments and senior management and from our side for the satisfaction your holiday we tried to make more comfortable and carefree. Even if your holiday was not really good as you expect we hope that you had also good memories and maybe you can give us another chance. We would be delighted to accommodate you again in one of IC Hotels.Best Regards,IC HotelsCRM Department

8/10 Bueno

Mazdak

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en noviembre de 2023
Respuesta de İrina Yılmaz, el 23 nov. 2023
Dear Mazdak Haghanipour,Thank you for your evaluation of our IC Hotels Green Palace. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

10/10 Excelente

Alper

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Güler yüzlü ve işini iyi yapan bir ekip bulunuyor otelde. Doğa ve çocuk dostu konforlu bir otel.
Se hospedó 3 noches en octubre de 2023
Respuesta de İrina Yılmaz, el 6 nov. 2023
Sayın Alper Çelik,Öncelikle IC Hotels Green Palace tercih ettiğiniz için teşekkür ederiz.Tarafımızla paylaşmış olduğunuz yorumlarınız için teşekkür ederiz. Sizleri ağırlamış olmaktan ve ekibimize yönelik yazdığınız nazik sözlerden ötürü mutluluk duyduk.Tekrar IC Hotels Ailesi sıcaklığı ile misafir etmekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,IC HotelsCRM Departmanı

10/10 Excelente

Samet

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Güleryüzlü ve kaliteli hizmet
Çok çok memnun kaldık. Lara’da nerdeyse bir sürü otelde kaldık ancak bu otel gerçekten güleryüzlü ve kaliteli hizmetiyle biz de fark yarattı. Kids club çalışanları da çok ilgili ve güler yüzlüydüler. Tekrar gideceğimize eminim
Se hospedó 2 noches en octubre de 2023
Respuesta de İrina Yılmaz, el 25 oct. 2023
Sayın Samet Yagli,Öncelikle zamanınızdan ayırarak tarafımıza iletmiş olduğunuz övgü dolu yorumlarınız için sizlere teşekkür ederiz. Konaklamanızdan ve hizmetlerimizden memnun kalmanız ve mutlu ayrılmış olmanız bizi çok mutlu etmiştir. IC Hotels ekibimiz hakkında iletmiş olduğunuz yorum yönetimimiz ile paylaşılmıştır. Teşekkür ederiz. Sizleri en yakın zamanda tekrar IC Hotels ağırlamak dileğiyle.Saygılarımızla,IC HotelsCRM Department

10/10 Excelente

Okan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super Hotel
Se hospedó 6 noches en octubre de 2023
Respuesta de IC Hotels CRM Department, el 21 oct. 2023
Sayın Okan Bey,IC Hotels olarak öncelikle size ve ailenize güzel ve sağlıklı günler dileriz.Expedia sitesindeki değerlendirme puanınız için çok teşekkür ederiz.Sizi ve sevdiklerinizi her zaman otelimizde ağırlamaktan onur duyarız.Saygılarımızla,IC HotelsCRM Departmanı

8/10 Bueno

Nevira

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 4 noches en septiembre de 2023
Respuesta de İrina Yılmaz, el 6 nov. 2023
Dear Nadire Molic,Thank you for your evaluation of our IC Hotels Green Palace. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

10/10 Excelente

Ilia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en octubre de 2023
Respuesta de İrina Yılmaz, el 11 oct. 2023
Dear Ilia Fridman,Thank you for your evaluation of our IC Hotels. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

10/10 Excelente

Olcay

Viaje de negocios
Nazik personel
Se hospedó 3 noches en octubre de 2023
Respuesta de İrina Yılmaz, el 10 oct. 2023
Sain Olcay Ocakli,IC Hotels Green Palace tatiliniz için tercih ettiğiniz ve oteli değerlendirdiniz için bizleri son derece sevindirdi.Sizleri en yakın zamanda yeniden IC Hotels ağırlama arzumuzu dile getirmek isteriz.Saygılarımızla,IC HotelsCRM Departmanı

8/10 Bueno

Rico

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Das Hotel ist sehr schön und sehr weitläufig mit einem grandiosen Angebot an Pools, Rutschen, Entertainment und sonstigen Aktivitäten. Für Familien sehr zu empfehlen. Einzige negative Aspekte: Die Situation beim Abendessen könnte entspannter sein. Zudem ist das abendliche Unterhaltungsprogramm spät und lang, sodass es auch lange recht laut ist.
Se hospedó 6 noches en octubre de 2023
Respuesta de İrina Yılmaz, el 10 oct. 2023
Sehr geehrte Rico Kral,Als IC Hotels fühlen wir uns geehrt, Sie in unserem Hotel begrüßen zu dürfen und vielen Dank dafür, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Haus ausführlich zu bewerten und mit ein paar Worten auszuschmücken. Kommentare von Ihnen sind für uns immer sehr wichtigIhre Kommentare wurden an die Hotelleitung weitergeleitet und werden detailliert ausgewertet. Wir werden unser Bestes tun, um Ihnen für Ihren nächsten Aufenthalt schönere Erinnerungen zu hinterlassen. Wir wünschen Ihnen alles Gute und freuen uns, wenn wir Sie bei Ihrem nächsten Aufenthalt in IC Hotels wieder begrüßen dürfen. Mit freundliche Grüsse,IC HotelsCRM Department

10/10 Excelente

Nermin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Die Kellner waren super nett. Kenan der Beste. Sehr aufmerksam und höflich. Außer die Sauberkeit der Toiletten in der gesamten Anlage war alles gut. Diese waren sehr dreckig und alt.
Se hospedó 4 noches en septiembre de 2023
Respuesta de İrina Yılmaz, el 2 oct. 2023
Sehr geehrte Nermin Yildirim,Als IC Hotels fühlen wir uns geehrt, Sie in unserem Hotel begrüßen zu dürfen und vielen Dank dafür, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Haus ausführlich zu bewerten und mit ein paar Worten auszuschmücken. Kommentare von Ihnen sind für uns immer sehr wichtigIhre Kommentare wurden an die Hotelleitung weitergeleitet und werden detailliert ausgewertet. Wir werden unser Bestes tun, um Ihnen für Ihren nächsten Aufenthalt schönere Erinnerungen zu hinterlassen. Wir wünschen Ihnen alles Gute und freuen uns, wenn wir Sie bei Ihrem nächsten Aufenthalt in IC Hotels wieder begrüßen dürfen. Mit freundliche Grüsse,IC HotelsCRM Department

10/10 Excelente

Jaspreet

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall a very pleasant stay. The staff are super helpful. Way too much choice for all inclusive. Perfect for families
Se hospedó 6 noches en septiembre de 2023
Respuesta de İrina Yılmaz, el 21 sept. 2023
Dear Jaspreet Kaur Kalsi,Thank you for your valuable review regarding your holiday at the IC Hotels Green Palace.İt is very flattering for us to know that you enjoyed your stay. We would be happy to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

10/10 Excelente

Pavel, Portland

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My recent stay at IC Green Palace was exceptional in many ways, particularly due to the outstanding guest services provided by Natalia. She truly went above and beyond to ensure my stay was comfortable and enjoyable. The hotel itself is a stunning property, with well-maintained gardens, beautiful pools, and a prime beachfront location. The rooms were spacious and clean, offering all necessary amenities. Dining options were diverse and top-notch. Not to mention prime alcoholic beverage selection. What stood out for me as a family traveler was the impressive array of amenities for kids. IC Green Palace offers a fantastic children's program with supervised activities, and even a water park. In summary, IC Green Palace is a top-notch hotel with exceptional guest services, particularly thanks to Natalia. It's an ideal choice for families, thanks to its fantastic amenities for kids. I highly recommend it for a fantastic and safe family getaway.
Respuesta de İrina Yılmaz, el 14 sept. 2023
Dear Pavel Galitskii,On behalf of the IC Hotels Green Palace, we would like to express our sincere gratitude for choosing our hotel for your vacation and for taking the time to share your experience with us.We ara very pleased to read that you enjoyed your stay with us and were very satisfied with the services . We really appreciate warm compliments about our staff, it is the greatest motivation for every one of us to maintain our standards and provide guests with the best service.We are happy to be part of a great memory of your trip and look forward to the pleasure to be your host again!Kind regards,IC HotelsCRM Department

10/10 Excelente

Abdullah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
I am really pleased staying in IC Hotel green Park with 6 of my family members for 4 nights because of the following - Many facilities available in the hotel. - Food was delicious and ready every time. - Aqua park is excellent and make my kids very heavy. - Clean swimming pools. - Sea sport are available. Finally I will come again Inshallah.
Se hospedó 4 noches en septiembre de 2023
Respuesta de İrina Yılmaz, el 12 sept. 2023
Dear Abdullah Alshammari,First all thank you for choosing IC Hotels Green Palace and for taking the time to wright a comment about our hotel. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

10/10 Excelente

Sukran Karakoyunlu

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Personel çok güleryüzlü ve gayretliydi. İlk defa bu otele geldik. Tekrar geleceğiz . Resepsiyondan Hanzade hanım ve ekibide çok ilgiliydi. Teşekkürler
Se hospedó 3 noches en septiembre de 2023
Respuesta de İrina Yılmaz, el 11 sept. 2023
Dear Azmi Karakoyunlu,Öncelikle zamanınızdan ayırarak tarafımıza iletmiş olduğunuz övgü dolu yorumlarınız için sizlere teşekkür ederiz. Konaklamanızdan ve hizmetlerimizden memnun kalmanız ve mutlu ayrılmış olmanız bizi çok mutlu etmiştir. IC Hotels ekibimiz hakkında iletmiş olduğunuz yorum yönetimimiz ile paylaşılmıştır. Teşekkür ederiz. Sizleri en yakın zamanda tekrar IC Hotels ağırlamak dileğiyle.Saygılarımızla,IC HotelsCRM Department

10/10 Excelente

Hazal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en agosto de 2023
Respuesta de İrina Yılmaz, el 5 sept. 2023
Dear Hazal Kutlu,Thank you for your evaluation of our IC Hotels Green Palace. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

10/10 Excelente

MOSHE

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
we liked the pool and aqua park' food was also very good.
Se hospedó 5 noches en agosto de 2023
Respuesta de İrina Yılmaz, el 4 sept. 2023
Dear Moshe Zuman,Thank you for your valuable review regarding your holiday at the IC Hotels Green Palace.İt is very flattering for us to know that you enjoyed your stay. We would be happy to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

8/10 Bueno

Constantin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en agosto de 2023
Respuesta de IC Hotels CRM Department, el 26 ago. 2023
Dear Constantin,We thank you for the high evaluation of our services. We will be always happy to welcome you at IC Hotels Green Palace.Kind Regards,IC HotelsCRM Department

2/10 Terrible

Tayfun

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very bad condition in general. Very dirty all over, especially in common areas incl pools. This is not a 5-star hotel nor worth $500+ per night. There are much better hotels for better prices.
Se hospedó 2 noches en agosto de 2023
Respuesta de İrina Yılmaz, el 11 ago. 2023
Dear Tayfun Alptekin,Thank you for taking the time to write your feedback. We want to assure you that the necessary measures will be taken by the management of the hotel. We are very sorry that in your review you were guided by negative emotions and described only the situation that occurred and did not mention the positive side of our hotel. İf you give us a chance to regain your trust, we can assure you that we will do everything possible to make your stay well at our hotel, which has already been highly appreciated by many of our guest.Best Regards,IC HotelsCRM Department

10/10 Excelente

Eram

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place, very green, clean air, quite and joyable
Se hospedó 5 noches en julio de 2023
Respuesta de İrina Yılmaz, el 31 jul. 2023
Dear Eram Elnashef,Thank you for your valuable review regarding your holiday at the IC Hotels Green Palace.İt is very flattering for us to know that you enjoyed your stay. We would be happy to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

6/10 Aceptable

Rubina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We reunited with family at IC Green palace all inclusive resort and between us had 5 rooms, staying for 9 nights. We ALL suffered severe gastroenteritis at different periods which we reported to the hotel and was dismissed with denial and reassurance of their good standards. No help was offered and we sought medication ourselves from outside pharmacy. Hotel said that the heat was the issue but friends in other hotels in Antalya were fine. Sadly this made our stay very unpleasant. Positive of the hotel was the wonderful entertainment provided and excellent wait staff.
Se hospedó 9 noches en julio de 2023
Respuesta de IC Hotels CRM Department, el 14 jul. 2023
Dear Rubina,First of all, we want to inform you that we sincerely regret that your vacation ended in this way. We hope that you feel better and now everything is in order with your health.We also want to assure you that IC Hotels are officially licensed and certified by the relevant authorities of the Republic of Turkey and some international organizations. To manage the quality of our services and products, we use international standards ISO 9000, ISO 9001 and ISO 22000. These standards regulate the implementation and operation of the quality and safety management system for food products, safety and cleanliness of all service facilities on the hotel premises.IC Hotels management puts customer satisfaction and safety of all our guests above all else, and we once again express our sincere regret.Please do not hesitate to contact us for any requests or questions.We hope for the opportunity to once again host and serve you.Best Regards,IC HotelsCRM Department

10/10 Excelente

omar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en abril de 2023
Respuesta de İrina Yılmaz, el 8 jul. 2023
Dear Amjad Omar,Thank you for your evaluation of our IC Hotels Green Palace. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

8/10 Bueno

Ugur

Se hospedó 6 noches en junio de 2023
Respuesta de İrina Yılmaz, el 25 jul. 2023
Sayın Uğur Cimen,IC Hotels Airport tatiliniz için tercih ettiğiniz ve oteli değerlendirdiniz için bizleri son derece sevindirdi.Sizleri en yakın zamanda yeniden IC Hotels Airport ağırlama arzumuzu dile getirmek isteriz.Saygılarımızla,IC HotelsCRM Departmanı

8/10 Bueno

MONIRA

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en junio de 2023
Respuesta de İrina Yılmaz, el 4 jul. 2023
Dear Monira,Thank you for your evaluation of our IC Hotels Green Palace. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

6/10 Aceptable

Essam

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
There was bad odor in the corridors. Rooms are tiny not like photos.
Se hospedó 6 noches en junio de 2023
Respuesta de İrina Yılmaz, el 28 jun. 2023
Dear Essam,We are so glad to hear that as the IC Hotels we fulfilled your expectations and your stay in our hotel has caused you so many enthusiastic emotions! We wish you to know that our top priority is to maintain our superior quality approach, and your feedback is highly important in helping us to review our processes, procedures and services.We would like to information you that on the website of the hotel, all the photos of the rooms are true. However, in order to improve the quality of the service provided, we want to inform you that all your comments have been passed on to the responsible departments and senior management.We would be delighted to accommodate you again in one of IC Hotels.Best Regards.IC HotelsCRM Department

10/10 Excelente

Feyza

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en junio de 2023

10/10 Excelente

Aharon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en junio de 2023
Respuesta de İrina Yılmaz, el 15 jun. 2023
Dear Aharon Moussai,Thank you for your evaluation of our IC Hotels Green Palace. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

10/10 Excelente

Jason

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had an amazing time, the staff were great and we had loads to do. Excellent food and service, just brilliant
Se hospedó 7 noches en junio de 2023
Respuesta de İrina Yılmaz, el 13 jun. 2023
Dear Jason Tilleard,Thank you for choosing our IC Hotels for your holiday. We are glad that you enjoyed your stay. Your nice comments about our hotel have been a source of motivation for us. We look forward to welcoming you back to our IC Hotels on your next vacation.Best Regards,IC HotelsCRM Department

10/10 Excelente

Mohamed

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Séjour parfait
Excellent hôtel tout était parfait. Nourriture excellente et très variée. Équipe très serviable et à l’écoute.
Se hospedó 7 noches en mayo de 2023
Respuesta de İrina Yılmaz, el 30 may. 2023
Dear Mohamed Ouali,It has been a pleasure to have you with us in IC Hotels.We would like to thank you for taking the time to wright a comment about our hotel.Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in IC Hotels.Best Regards,IC HotelsCRM Department

10/10 Excelente

Rene

Se hospedó 5 noches en abril de 2023
Respuesta de İrina Yılmaz, el 25 may. 2023
Dear Rene Koetje,Thank you for your evaluation of our IC Hotels Green Palace. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

8/10 Bueno

Alok

Se hospedó 10 noches en abril de 2023
Respuesta de İrina Yılmaz, el 22 may. 2023
Dear Alok Kotecha,First all thank you for choosing IC Hotels Green Palace and for taking the time for your evaluation about our hotel. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels Green Palace experience.Best Regards,IC HotelsCRM Department

10/10 Excelente

Cho

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en abril de 2023
Respuesta de İrina Yılmaz, el 13 may. 2023
Dear Cho Hyoju,Thank you for your evaluation of our IC Hotels Green Palace. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

8/10 Bueno

Hüseyin

Se hospedó 3 noches en marzo de 2023
Respuesta de İrina Yılmaz, el 15 mar. 2023
Sayın Hüseyin Alcioğlu,IC Hotels Green Palace tatiliniz için tercih ettiğiniz ve oteli değerlendirdiniz için bizleri son derece sevindirdi.Sizleri en yakın zamanda yeniden IC Hotels ağırlama arzumuzu dile getirmek isteriz.Saygılarımızla,IC HotelsCRM Departmanı

8/10 Bueno

Baris

Se hospedó 2 noches en febrero de 2023
Respuesta de İrina Yılmaz, el 1 mar. 2023
Sayın Bariş Olgun,IC Hotels Green Palace tatiliniz için tercih ettiğiniz ve oteli değerlendirdiniz için bizleri son derece sevindirdi.Sizleri en yakın zamanda yeniden IC Hotels ağırlama arzumuzu dile getirmek isteriz.Saygılarımızla,IC HotelsCRM Departmanı