Villa, 3 habitaciones (Beach Pool Villa) | Terraza o patio

Opiniones de Hotel Pitrizza

5 out of 5
Hotel Pitrizza
Via la Banchina di Pitrizza, Localita Liscia di Vacca, Arzachena, OT

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 20 de 31 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 8 de 31 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 31 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 31 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 31 opiniones" "

9.6/10

Limpieza

9.0/10

Servicio y personal

9.0/10

Servicios

9.0/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Alejandro

Le gustó: Limpieza
Se hospedó 4 noches en julio de 2023
Respuesta de Guests Experience Team, el 31 jul. 2023
Dear Mr Alejandro, thank you very much for the provided feedback and for choosing to stay at the Hotel Pitrizza! We are looking forward to welcome you back in future! With best regards, Guests Experience Team

10/10 Excelente

Estanislao

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lugar soñado
Sencillamente un paraiso
Se hospedó 4 noches en agosto de 2017
Dear Estanislao, Thank you for your kind comment. We look forward to welcome you back in the near future.

10/10 Excelente

Robert

Se hospedó 2 noches en junio de 2023
Respuesta de Guests Experience Team, el 31 jul. 2023
Dear Mr Robert, thank you very much for the provided feedback and for choosing to stay at the Hotel Pitrizza! We are looking forward to welcome you back in future! With best regards, Guests Experience Team

10/10 Excelente

Sibille

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Luxus pur. Jeder Wunsch wird erfüllt. Mega Upgrade erhalten - vom Zimmer zu einem doppelstöckigen Gartenhouse mit Terrasse und Balkon. Wunderschöne Gartenanlage, auf Wunsch wird man auch mit einem Golfwagen angeholt und zum Restaurant/Pool/Strand gefahren. Obwohl alles in 1 min erreichbar ist. Wasser klar, Strand phänomenal, alle möglichen Wassersportarten möglich. Generell top! Aber hat seinen Preis. Drink ab 30.-, Abendessen ab 200.- und Weinflasche ab 1500.- aber es lohnt sich!!
Se hospedó 2 noches en septiembre de 2021
Respuesta de Best Regards , el 29 nov. 2021
Dear Sibille A sincere thanks from the bottom of our heart for leaving your beautiful evaluation, and adding your very comments on your experience. We are delighted to know you enjoyed your stay in all aspects, from the gently extended upgrade to ensure you of the best welcome to the exclusive beach and special attentions we like to pamper Guests with. Regarding prices, they very much follow the hotel positioning and destination. Our wine list offer a wide range of wine labels, from local to international, starting from € 80. Also, for your future reservation, we would be pleased to assist you in choosing package rate with meals already included like our half or full board options. Also we tend to protect to our resident Guests already paying a room rate by extending a special discount of 50% on lunch and dinner menu entry price (€ 200). Please feel free to contact us at booking time to let us recommend you the best suitable arrangement according to your needs. We very much look forward to welcoming you back next year and wish you a nice and safe winter. Best Regards Guests Experience Team

10/10 Excelente

Helio Jose

Se hospedó 4 noches en septiembre de 2021

10/10 Excelente

F-ZOHRA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en septiembre de 2021

10/10 Excelente

Gabriel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pitrizza e romazzino sem dúvidas os melhores de Porto cervo e redondezas.
Se hospedó 6 noches en septiembre de 2019

8/10 Bueno

MARIA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Uahauuuuuuuu !
Excepcional hotel, local e instalações.
Se hospedó 2 noches en septiembre de 2019

10/10 Excelente

Soufyane

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

Fernando

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en julio de 2019

8/10 Bueno

Tomasz, New York

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The price of your watermelon tray on the beach is outrageously expensive. Clearly your guests are well off as we are able to afford he accommodations, fees, restaurants, etc. However to charge what you do for that is robbery.
Se hospedó 2 noches en junio de 2019

8/10 Bueno

Daniel

Le gustó: Limpieza y servicio y personal
The room we had was dated and needs a refurbishment. I suspect the larger villas are newer inside. The setting itself is peaceful and serene and therefore incredibly relaxing. The hotel staff are excellent. Gino in the restaurant and bar was brilliant.
Se hospedó 4 noches en junio de 2019
Respuesta de Giorgia Barolo, el 21 jun. 2019
Dear Mr. Daniel, thank you for choosing Hotel Pitrizza for your recent stay in Costa Smeralda. Your feedback helps us to identify the areas to improve. We are happy to announce that a totally renovation of the property is planned within 2024. We hope to have the pleasure to welcome you back in the next future with all the beautiful news. Kindest regards, Giorgia Barolo P.A. to Hotel Manager

10/10 Excelente

David, Stamford CT USA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful grounds. The best staff we’ve ever met at s vacation destination. Great concierge services. Total privacy.
Se hospedó 8 noches en mayo de 2019
Respuesta de GIORGIA BAROLO, el 21 jun. 2019
Dear Mr. David, thank you for taking a moment to share with us your experience at the Hotel Pitrizza. We are glad you had good time in this corner of paradise, called Costa Smeralda. Our resort completely camouflaged in the Mediterranean nature is the perfect refuge where to relax. Your wonderful feedback has been shared with the entire team in order to continue to deliver exceptional experience to our value guests such as you. With our warmest regards, Giorgia Barolo P.A. to Hotel Managet

10/10 Excelente

Gabriel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Luxury and relax
Looking for relax and luxury, this is the place. Everything was excellent, private beach, service, staff, rooms, restaurants, gym. The only thing I miss was a heated pool....
Se hospedó 6 noches en septiembre de 2018
Respuesta de Hotel Pitrizza, el 16 oct. 2018
Dear Gabriel, thank you for sharing your recent experience at Hotel Pitrizza. We are glad to read that you enjoyed and you felt pampered during your stay with us. Your precious feedback has been shared with the entire team in order to always improve our services. Looking forward to welcoming you back soon! Sincerely

10/10 Excelente

Natalia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 9 noches en septiembre de 2018
Respuesta de Hotel Pitrizza, el 16 oct. 2018
Dear Natalia, thank you for your precious feedback which is really important for us in order to continue to deliver memorable experiences to all our special guests like you. Hotel Pitrizza is looking forward to welcoming you back in the next future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super Anlage in optimaler Lage
Traumhafte Anlage in optimaler Lage . Extrakosten (Restaurant ) vertreibend hoch
Se hospedó 3 noches en septiembre de 2018
Respuesta de Hotel Pitrizza, el 16 oct. 2018
Many thanks for your kind review. We are happy to read that you appreciated our unique resort, completely surrounded by Mediterranean nature. We are sorry if the prices of our outlets did not meet your expectations, they are actually, in line with the positioning and the service offered. The Pitrizza's team is looking forward to welcoming you back in this amazing corner of Costa Smeralda. With our best regards

10/10 Excelente

ELIZABETH

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great breakfast. Dinner expensive.
Se hospedó 3 noches en septiembre de 2018
Respuesta de Hotel Pitrizza, el 16 oct. 2018
Dear Elizabeth, thank you for choosing Hotel Pitrizza for your recent stay in Costa Smeralda. We are glad that you enjoyed your stay with us and you appreciated our breakfast offer. In regards with the dinner price we kindly inform you that they are in line with the positioning and the service offered. We hope to have the pleaure to welcome you back soon! Kindest regards

6/10 Aceptable

antonio

Le gustó: Limpieza
Hotel bem localizado mas poderia ser melhor
Achei os funcionários desamotinados e isso reflete no funcionamento do hotel. Esperamos uma “experiência sempre diferente” e não foi isso que aconteceu.
Se hospedó 6 noches en agosto de 2018
Respuesta de Hotel Pitrizza, el 16 oct. 2018
Dear Antonio, thank you for taking a moment to leave us your precious feedback which has been shared within the team in order to always improve our services. We are so sorry, that you found our associates not motivated, they are usually a reason of proudness for us and the main reason why we do have guests coming back since 30 years. We work with genuine passion for hospitality and keeping always smiling. However, we sincerely apologize if you did not feel it. We hope to have the opportunity to welcome you back to restor your appreciation to Hotel Pitrizza. Warmest regards

10/10 Excelente

Vera

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pitrizza
O Pitrizza é um hotel muito agradável e bem estruturado, junto à praia. O staf da recepção poderia ser mais gentil e prestativo, achei que não são disponíveis para prestar informações necessárias a facilitar a vida dos hóspedes que estão para conhecer a Sardenha.... Restaurante ótimo e pessoal do restaurante amável, gentil e muito prestativo!
Se hospedó 1 noche en agosto de 2018
Respuesta de Hotel Pitrizza, el 20 ago. 2018
Dear Mrs. Vera, many thanks for your precious feedback, which is really important for us in order to improve our service. We are happy you had good time at Hotel Pitrizza. We are all looking forward to welcoming you back in the next future. Warm regards, Hotel Pitrizza

10/10 Excelente

robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2018
Respuesta de Hotel Pitrizza, el 20 ago. 2018
Dear Mr. Robert, thank you for sharing your experience at Hotel Pitrizza. We are glad that you appreciated the beauty of our resort and the warm and personalized service. We hope to have the pleasure to welcome you back in the next future. With our best regards, Hotel Pitrizza

10/10 Excelente

JEAN MARIE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en junio de 2018

10/10 Excelente

LEONARDO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Maravilhoso
Maravilhosa. Desde o check in, aposentos, estrutura do hotel e seu staff. Tudo de muito bom gosto.
Se hospedó 1 noche en septiembre de 2017
Dear Leonardo, We would like to thank you for this kind review, hoping to welcome you back whenever you wish to enjoy again the atmosphere of the Hotel Pitrizza.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing hotel, wonderful views, perfect acommodations, incredible meals, nice staff.
Se hospedó 6 noches en septiembre de 2017
Respuesta de General Manager , el 14 sept. 2017
Dear Guest, We are very pleased to read your positive words and it makes us delight to know that you appreciated our resort, the service offered by our professional staff and the food. Thank you very much for your review, we hope to welcome you back to the Hotel Pitrizza.

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Disappointing service.
Extremely disappointing. The hotel / scene is beautiful, but service standards and food are very low quality. Arriving, we were received by Ellen (I think that was her name), a woman at the front desk, who did not give us one smile, and, when asked how the weather was, replied "you should ask the concierge". There was no service at the pool. No one helping with towels, or waters, or drinks, or anything. Worst pool service we've ever seen. Service at the beach was not much better. We had to stand up and walk to the restaurant to call someone to get us towels or water . On Sunday, when we got into our room at around 3pm, a young man that was supposed to be making our bed was watching formula 1 in our bedroom's tv. We asked them to leave because we needed to change, and the staff took 10 minutes to leave, with the guy still watching TV not even caring we were there. Finally, the food is not good at all, especially for the price. The 200 EUR dinner per person had plates that were CLEARLY microwave heated. A glass was broken for the whole day in one of the pathways to our room - my wife almost cut herself. At the check out time, the same woman (Ellen) was at the front desk. I kindly gave her the negative review, and she did not bother to explain or apologize. Overall, bad experience, especially considering the price of the room and food. Very disappointing, as it was supposed to be one of the best in Sardinia.
Se hospedó 3 noches en septiembre de 2017
Dear Guest, It is with regret that we learn that your recent stay with us at The Hotel Pitrizza was not up to your expectations. I am terribly sorry for the negative experience that you encountered during your stay. I do not understand how that happened as we usually receive great feedback on customer service. I will meet with the staff to discuss how to prevent this from happening again. Regarding the dinner price of 200 Euro, it is only for the guest not staying in Hotel. For our hotel guests we grant a 50% discount on the menu in our main restaurant. Thank you for taking the time to leave us a feedback and please accept our deepest apologies for the multiple issues that you have experienced, hoping to welcome you back for a better stay with us. Sincerely yours, Maurizio Immacolato Resident Manager

6/10 Aceptable

Soonkyung

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
good location. hotel staffes were not kind and help enough and overpriced
Se hospedó 2 noches en julio de 2017
Dear Soonkyung, We appreciate you taking the time to send us your review. I am disheartened to learn that your experience was not up to The Hotel Pitrizza standards you have come expect. As we strive to deliver a flawless guest experience, please accept our apology for not meeting your expectations during your stay. We hope you decide to give us an opportunity to welcome you back and improve your experience. Warmest Regards Maurizio Immacolato Resident Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pe na areia
Um resort com toda a estrutura para umas deliciosas férias de verão
Se hospedó 5 noches en julio de 2017
Dear A Traveler, Greetings from Pitrizza! Thank you for your kind review. We are delighted you shared your experience with us and we hope to welcome you back in the near future.

10/10 Excelente

Priscila

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2017
Dear Priscila, We would like to thank you for taking your time for a positive review. We hope to welcome you back to the Hotel Pitrizza in the near future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Michael, Los Angeles, CA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fine - not great!
You would think that a hotel of this caliber would be incredible in every way. Sadly, this is not true. The location, setting and architecture are stunning and on point. However, the decor (at least in the rooms vs villas) is very old school and without modern enhancements. I didn't love or appreciate this aspect of the hotel. It is literally very 80's decor and a little shocked this hasn't been modernized. The food is very expensive which is fine but I don't think it delivered given the cost structure. Essentially they force you into a meal plan or both lunch and dinner are set menu each for 200 euro's per person. We had a problem with our AC that took awhile for them to find a solution which was an oversized mobile a/c generator put in our room which was very loud. This is after 3 calls. I expected more from a service level on this front.

10/10 Excelente

Marcelo, MIami, FL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent!
Very nice resort on an amazing place! Great hotel with friendly staff, beautiful landscaping and spacious suites.