Dear Guest, Regarding your review, we are surprised to read your comment as our hotel has been fully renovated during 2018, so either you might have confused our hotel with another one, or you have stayed before our renovation. In any case, we would be happy to welcome you in our hotel and experience yourself the changes we have made. Kind regards, Guest Relations Dpt.

Dear Ana, Thank you very much for your nice comments and for taking the time to leave your review. The Athens Zafolia Team is delighted to have created such a positive experience for you! Regarding the pool schedule, we value your feedback, but we would like to point that as a city hotel, we follow the program of the majority of the hotels in Athens. Also, after 19:00 pm, our roof garden is transformed to an ideal area, where guests can enjoy a drink, during sunset or their dinner with an amazing view of Athens. We hope to welcoming you back in Athens Zafolia Hotel, in the future. Kind regards, Guest Relations Dpt.

thank you

Dear M. Brandon, Thank you for your rating.

Dear Kim, Thank you for sharing your review.

Dear M. Christopher, Thank you for rating us with the highest score and for your comments.

Dear M. Linda, Thank you for rating us with the highest score and for sharing your experience. Athens Zafolia Hotel is in the center of Athens, specifically on Alexandras Ave., one of the major and central avenues of the city. Our location offers easy access not only to all historic attractions, but to important business and medical areas of the city as well. Means of transportation besides cabs, are available outside the hotel, as the buses crossing Alexandras Ave. are going directly to the historic center and the metro station as well.

Dear M. Linda, Thank you for taking the time to share your experience, for rating us with the highest score and for your nice comments!

Dear M. Remi, Thank you for taking the time to share your experience. Our location offers easy access not only to all historic attractions, but to important business and medical areas of the city as well. Means of transportation are available outside the hotel, as the buses crossing Alexandras Ave. are going directly to the historic center and the metro station as well.

Dear M. Karen, Thank you for rating us with the highest score.

Dear M. Barakat, We received your review. Please note that your reservation was made for 4 people but you were 5, so there was an extra charge for the 5th person. The charge includes hotel services such the accommodation of the extra person, extra linen and towels, buffet breakfast, and use of the facilities. There is no hotel in the world that would not charge a person not included in the original reservation. Guest Relations DepartmentAthens Zafolia Hotel

Dear M. Zachary, Thank you for rating us with the highest score. Guest Relations DepartmentAthens Zafolia Hotel

Dear M. Francisco, We are surprised to read your comment.. Our staff is always taking very good care of our guests, and pays attention to each one of them personally, to serve them and facilitate their stay. This is proven by the highest score that our staff is always rated. Guest Relations DepartmentAthens Zafolia Hotel

Dear M. Theresa,We received your rating, which unfortunately is not relevant to an accommodation experience with us, as you never checked in at the hotel. We are sorry that your flight issues led you to rate the hotel with such a low score, even though we kept the room available for you and we have only applied your reservation's terms and conditions. Guest Relations DepartmentAthens Zafolia Hotel

Dear M. Dogan, Thank you for rating us with the highest score and for your comments. Guest Relations DepartmentAthens Zafolia Hotel

Dear M. Kathleen, We would like to know more about your experience, that lead you to rate us with such a low score. Guest Relations DepartmentAthens Zafolia Hotel

Dear M. Nasiline, Thank you for rating us with the highest score and for your nice comments. Guest Relations DepartmentAthens Zafolia Hotel

Dear M. Lisa, Thank you for rating us with the highest score and for your nice comment. Guest Relations DepartmentAthens Zafolia Hotel

Dear M. Odd, Thank you for your feedback. Kind Regards,

Dear M. Paul, Thank you for sharing your feedback. We are pleased to know that you enjoyed your stay with us. In our hotel you will find our Ellinikon Restaurant and our roof top snack pool bar "Poseidon". Furthermore, there are many dining options in the area and our front desk is at our guests' disposal for recommendations and directions. Kind Regards, Guest Relations DepartmentAthens Zafolia Hotel

Dear Guest, Thank you for your kind feedback. Best Regards,

Dear M. Maciej Karol, Thank you so much for your feedback. Kind Regards,

Dear M. Shery, Thank you for your feedback Kind Regards

Dear Guest, Thank you for your feedback.

Dear M. Christine, Thank you for your feedback. We are pleased that you enjoyed your stay with us.

Dear M. Ximena, Thank you for staying with us and for sharing your review. It is a great pleasure to know that we managed to offer you a great stay. Kind Regards,

Dear M. YANN, Thank you for choosing to stay with us and for taking the time to share your review. Please note that are windows have been upgraded to soundproof windows and no noise can reach the rooms as long as they remain closed. The noise is as in any other city center hotel. Regarding our bathrooms kindly note that due to their construction type there is no room for further modifications. Fresh fruit are always available in our breakfast among more than 52 other products. We do hope that you had the chance to be informed by our staff how easy is to reach the historic center using the public transportation. We truly hope that we will have the opportunity to welcoming you back at Athens Zafolia Hotel and offer you the level of hospitality experience that our hotel is known for. Kind Regards,

Dear Guests, Thank you for taking the time to share your review. We regret to receive such a low score, but we had to honor the reservation's terms and conditions. However we hope that you enjoyed your stay with us, Kind Regards,

Αγαπητή κ. OLGA G, Σας ευχαριστούμε πολύ που επιλέξατε το Athens Zafolia Hotel για τη διαμονή σας και για τον χρόνο που αφιερώσατε για την κριτική σας. Χαιρόμαστε που ο στόχος μας για την μέγιστη ικανοποίηση των επισκεπτών μας επετεύχθη και ελπίζουμε να έχουμε την ευκαιρία να σας καλωσορίσουμε σύντομα ξανά κοντά μας. Με εκτίμηση,

Dear M. Karin, Thank you so much for taking the time to share your score. We look forward to welcoming you again and offer you one more great stay. Kind Regards,

Dear Dennis Thank you for taking the time to rate us and write your nice comments for our Athens Zafolia Hotel We are glad that our place was the proper one for your visit in Athens as our aim is always to satisfy our valuable guests Thank you

Dear Nathanael Thank you so much for your nice comments ! We are really glad that services met your expectations

Dear Amanda Thank you for your nice comment Hope to see you again some time in the near future

Dear Guest Thank you so much for taking the time to rate us We appreciate the best scor you gave us Hope seeing you again in our hotel some time in the near future

Dear Guest, Thank you for your highest scor you gave us We are very happy that you had a nice stay with us Thank you and kind regards

Dear Guest Thank you for taking the time to rates us Your opinion help us to improve ourselfs Thank you and kind regards

Dear Guest Thank you for taking the time and rate us We are glad that you were satisfy staying with us Thank you and kind regards

Dear Aaftab Thank you so much for taking the time to post your comments. We are very happy that your accommodation in our Hotel was great. Looking foward seeing you again some time in the near future

Dear Esi Thank you for your comments as well as your score We always take into consideration our guest’s feedback in order to improve our services Thank you and hope we see you again in our Hotel sometime in the near future

Dear Guests, Thank you for taking the time to share your experience of staying with us. We are pleased that our aim for the highest guest satisfaction has been achieved and we look forward to welcome you again during your next visit to Athens. Kind Regards, Guest Relations Department Athens Zafolia Hotel

Dear Giorgos, Thank you for your positive score. We look forward to welcoming you again and offer you one more great stay with us. Kind Regards, Guest Relations Department Athens Zafolia Hotel

Dea Guests, Thank you for choosing Athens Zafolia Hotel for your stay and for your positive score. We look forward to welcoming you again. Kind Regards, Guest Relations Department Athens Zafolia Hotel

Dear M. Monzurul, Thank you for choosing Athens Zafolia Hotel for your stay and for sharing your experience. We hope that we will have the opportunity to welcome you again in the future and offer you one more nice stay wtih us. Kind Regards, Guest Relations Department Athens Zafolia Hotel

Αγαπητή κ. Kyriaki, Σας ευχαριστούμε που επιλέξατε το Athens Zafolia Hotel για τη διαμονή σας και για τον χρόνο που αφιερώσατε να μοιραστείτε την κριτική σας. Ελπίζουμε να σας έχουμε σύντομα ξανά κοντά μας και να σας προσφέρουμε μία ακόμη ευχάριστη εμπειρία διαμονής. Με εκτίμηση, Guest Relations Department Athens Zafolia Hotel

Dear Robert, Thank you for staying with us and for sharing your review. We are glad that you have been satisfied by our staff and our location and we look forward to welcoming you again and offer you one more great accommodation experience. Kind Regards, Guest Relations Department Athens Zafolia Hotel