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Opiniones de Days Inn by Wyndham College Park Airport Best Road

2 out of 5
Days Inn by Wyndham College Park Airport Best Road
4505 Best Rd, I-85S Exit 71, College Park, GA

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 235 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 159 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 160 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 153 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 295 de 1002 opiniones" "

5.6/10

Limpieza

6.8/10

Servicio y personal

5.4/10

Servicios

5.4/10

Condiciones de la propiedad

5.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Jorge

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal
No tenían prácticamente nada de comer, pero el desayuno es lo peor, tanto para comer en la noche y desayunar fui al hotel del lado, un Radisson. El app nunca cargó la reserva entonces no pude hablar con el hotel para que me recogieran, lo único que si funcionó es el transporte hacia el aeropuerto.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 8 abr. 2024
Dear Jorge, we apologize for the inconvenience you experienced during your stay. It's disappointing to hear that the breakfast options were not to your satisfaction and that you had difficulty with your reservation and communication with the hotel. Your feedback regarding the breakfast and reservation process will be shared with the management team to ensure improvements are made. We appreciate your patience and understanding. If you have any further concerns or if there's anything else we can assist you with, please feel free to let us know. We value your feedback and hope to have the opportunity to better serve you in the future. Best Regards, Days InnCustomer Care Team

8/10 Bueno

Maria

Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Care Team, el 8 ene. 2024
Dear Maria, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Best Regards, Days InnCustomer Care Team

10/10 Excelente

Lesly

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Excelente. Queda a minutos del aeropuerto por lo cual se escucha constantemente los aviones.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Customer Care Team, el 23 nov. 2023
Dear Lesly, we regret that the proximity to the airport resulted in noise disturbances from the planes, impacting your experience negatively. We understand how disruptive this can be, and we apologize for any inconvenience it caused during your stay. We appreciate your understanding and hope that despite this issue, you were able to find comfort and convenience during your time with us. If there's anything specific we can do to improve your experience or if you have any further suggestions, please feel free to share. Your feedback is valuable to us as we strive to enhance our guests' stay. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best Regards, Days InnCustomer Care Team

10/10 Excelente

Daniela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Care Team, el 16 nov. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Aceptable

Oscar, Santa Tecla

Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Care Team, el 16 oct. 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

6/10 Aceptable

uri

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Care Team, el 14 sept. 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

6/10 Aceptable

Gerardo

Se hospedó 2 noches en septiembre de 2023
Respuesta de Customer Care Team, el 2 oct. 2023
Dear Gerardo, Thank you for staying with us and sharing your feedback with us. While we are pleased that you enjoyed a reasonable stay with us, we are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this and hope that you will give us an opportunity to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay.Best Regards, Days InnCustomer Care Team

8/10 Bueno

PABLO A

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Short trip
It was a short trip, but this hotel eis a good option, close to the hartsfiel aiport
Se hospedó 2 noches en julio de 2023
Respuesta de Customer Care Team, el 7 ago. 2023
Dear Pablo, thank you for your recent stay at our hotel and for taking the time to share your feedback. We're delighted to hear that you found our hotel to be a convenient option for your short trip, especially due to its proximity to Hartsfield Airport. We're glad you had a positive experience during your stay, and we hope you found our facilities and services to be comfortable and accommodating. If you have any further comments or suggestions on how we can improve your experience, please feel free to let us know. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, should your travels bring you to the area.Best Regards, Days InnCustomer Care Team

10/10 Excelente

Johanna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo muy bien
Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR, el 29 jun. 2023
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excelente

Manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo muy rápido y tranquilo
Se hospedó 1 noche en mayo de 2023
Respuesta de Sophia CSR, el 30 may. 2023
Dear Guest,Thank you for your 5-star review! We're delighted to hear that everything was fast and calm during your experience. Your satisfaction is our priority. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

2/10 Terrible

Claudia C

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
DISGUSTING! The worst place I have ever been
DISGUSTING! pictures do not match the place at all! Everyone was broken, not cleaned, stinks dice we opened the door, and very scary. I booked quicky after my flight was delayed for 12 hours, and did not read much. I was charged $110 for this DISGUSTING place I had to put my clothe over the bed, the bathroom smelled like someone just pee the floor, I did not let my kids to even sit in the broken toilet or shower! Seriously don’t understand how they can charge this price. Change the pictures so people can actually see the reality. I am so disgusted if so frustrated
Se hospedó 1 noche en abril de 2023
Respuesta de Sophia CSR, el 17 abr. 2023
Hi Claudia,We apologize for the disappointing experience you had at our establishment. We apologize for any inconvenience this may have caused. We take cleanliness and maintenance seriously, and we will address the issues you mentioned with our housekeeping and maintenance teams to ensure that such incidents do not happen again in the future. We understand your frustration and we will work to make improvements based on your feedback. We value our guests' satisfaction and will take steps to ensure a more pleasant experience for our guests in the future. Thank you for bringing these issues to our attention.

2/10 Terrible

Kevin Ruiz

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Bad breakfast, dirty floor on the room and bed and poor lighting on the bathroom
Se hospedó 2 noches en abril de 2023
Respuesta de Customer Care Team, el 14 abr. 2023
Dear Kevin, thank you so much for your review. While we are happy that you stayed with us, we are disappointed for failing to blow it out of the park for you. We sincerely apologize for the issues encountered by you during your stay with us and we promise to take adequate steps to deal with them accordingly. We look forward to hosting you soon!Best Regards, Days InnCustomer Care Team

2/10 Terrible

Chalimar

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en abril de 2023
Respuesta de Customer Care Team, el 2 may. 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excelente

Max

Viaje en grupo
La hubicacion
Se hospedó 2 noches en marzo de 2023

2/10 Terrible

Veronica

Se hospedó 1 noche en marzo de 2023
Respuesta de Customer Care Team, el 27 mar. 2023
Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Days InnCustomer Care Team

2/10 Terrible

Maria

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The service is No good and apart from that they did , Not change the Bed, during the 4 days I was there the cards do not work to enter the room and one has to return several times to reception, the Smell is very unpleasant.
Se hospedó 4 noches en marzo de 2023
Respuesta de Sophia CSR, el 27 mar. 2023
Hi Maria,We are very sorry to hear about the inconvenience caused by these issues, and we are did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

6/10 Aceptable

Aurilu

Se hospedó 1 noche en marzo de 2023
Respuesta de Sophia CSR, el 9 mar. 2023
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

2/10 Terrible

Sebastian Asturias

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not a good experience. The room was dirty and had to ask for a refund. At 12:00 am had to book for another hotel and payed transportation and more charges
Se hospedó 3 noches en enero de 2023
Respuesta de Customer Care Team, el 1 feb. 2023
Dear Sebastian, thank you so much for your valuable response. We feel sad to hear about your negative experience with us and we sincerely apologize. We always strive to provide our guests with the best possible experience and serve our guests to the best of our abilities. However, we seem to have failed in our endeavor and we will take appropriate steps to provide a better experience from now on. We hope to remain your place of choice and we seek another opportunity to serve you yet again. Best Regards, Days InnCustomer Care Team

10/10 Excelente

HARVEY

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
En general buen hotel para dormir unas horas ya que el sonido de los aviones es fuerte.
Se hospedó 1 noche en noviembre de 2022
Respuesta de M, el 4 dic. 2022
Thank you for your kind Review. The property is near to the proximity of the airport. but we hope to bring some solution of the noise. We are looking forward for your next stay

10/10 Excelente

JUAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022
Respuesta de Customer Care Team, el 28 nov. 2022
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excelente

andrea

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bueno Para dormir e ir al aeropuerto
Hotel muy básico pero suficiente para dormir. Con transporte de y hacia el aeropuerto. Se encuentra a solo 10 minutos del aeropuerto. Camas cómodas. Personal amable
Se hospedó 1 noche en noviembre de 2022
Respuesta de Customer Care Team, el 19 dic. 2022
Dear guest, it sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.

2/10 Terrible

Thierry

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Paying on Orbitz , they charged the guest i sended to this hotel. We are now oblige to look if they refund or not!
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Tanika

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022
Respuesta de Customer Care Team, el 14 jul. 2022
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

2/10 Terrible

JoseMiguel

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Shady characters. There was actually someone kicking the door on the ground floor around 3:00 am. Paint peeling from the walls and there was no breakfast at all. Just some "muffins" and stale coffee.
Se hospedó 2 noches en abril de 2022
Respuesta de front desk., el 31 may. 2022
Thank you for your feed back we will discuss with staff and management.

4/10 Malo

Flor

Se hospedó 3 noches en febrero de 2022
Respuesta de Smita Patel., el 22 feb. 2022
Thank you for your feed back.

2/10 Terrible

juan c

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
no lo recomiendo
terrible, mala atencion, cuarto sucio, oloroso, cuarto en muy mal estadi de conservacion
Se hospedó 1 noche en octubre de 2021
Respuesta de Smita Patel, el 2 nov. 2021
Thank you for your feed back we will discuss with staff.

8/10 Bueno

Cliente verificado

Viaje en grupo
El hotel es regular, no es nada extraordinario, para pasar una noche estaba bien. El estar tan cerca del aeropuerto todos los aviones pasan por encima del hotel y para algunas personas el ruido puede ser algo molestoso ya que este aeropuerto tiene mucho tráfico de aviones.
Se hospedó 1 noche en julio de 2021
Respuesta de Smita Patel, el 29 jul. 2021
Thank you for your feed back.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Excelente
Se hospedó 1 noche en julio de 2021
Respuesta de Smita Patel, el 27 jul. 2021
Thank you for your feed back.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exelente lugar para quedarse,y a buen precio
Se hospedó 1 noche en julio de 2021
Respuesta de Smita Patel., el 12 jul. 2021
Thank you for your feed back.

10/10 Excelente

konrad

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Front desk staff very accommodating and nice. Like the snacks and beverages for purchase in the lobby.
Se hospedó 1 noche en abril de 2024
Respuesta de Days inn customer care team , el 23 abr. 2024
Dear Konrad, Thank you so much for leaving us a fantastic review about your recent stay with us. We’re thrilled to hear that you enjoyed our customer service and snacks/ beverages. We look forward to serving you again soon!Regards Days inn customer care team

8/10 Bueno

Wrandell

Le gustó: Limpieza y servicio y personal
Airport
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team, el 22 abr. 2024
Dear Wrandell, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best Regards, Days InnCustomer Care Team

10/10 Excelente

Sharon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Prima voor 1 nacht. Dichtbij de AirPort
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 19 abr. 2024
Dear Sharon, we're pleased to hear that our hotel met your needs for a one-night stay and that our proximity to the airport was convenient for you. Providing a comfortable and convenient experience for our guests is important to us, and we're glad that we could provide that for you. Thank you for choosing to stay with us, and we appreciate your feedback. If you have any suggestions on how we can improve and make your next stay even better, please feel free to let us know. We hope to have the opportunity to welcome you back in the future!Best Regards, Days InnCustomer Care Team

8/10 Bueno

Marcus

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Good Vibes and Safe Place
Se hospedó 1 noche en abril de 2024
Respuesta de Days inn Customer Care team , el 19 abr. 2024
Dear Marcus, Thank you for the 4 star on your review. We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon.Regards Days inn Customer Care team

10/10 Excelente

David

Great staff
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Experience Team, el 15 abr. 2024
Dear David, we're delighted to hear that you had a positive experience with our staff! Providing exceptional service is a cornerstone of our hospitality, and we're thrilled that our team made a positive impression on you during your stay. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our staff members. Thank you for choosing to stay with us, and we look forward to welcoming you back for another excellent experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Best Regards, Days InnCustomer Care Team

6/10 Aceptable

Chris

Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Tried to book the closest, least expensive place to the airport, but it was still a $25 cab ride away, not < 1 mi as advertised. The hotel shuttle only able to go to domestic flights on the way back. Front desk behind bullet proof glass.
Se hospedó 1 noche en abril de 2024
Respuesta de Days inn customer service team., el 14 abr. 2024
Dear Chris, Thank you very much for your candid review of your recent shuttle service experience. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we are deeply apologize that you can able to use our shuttle service on the way back to domestic airport. Just for the note, we are providing the shuttle services both way for to pickup and drop off to the domestic airport. Please use our complimentary service in your future stay with us.Regards Days inn customer service team

2/10 Terrible

Lee Ann

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is by far the dirtiest and smelly hotel. The shower was stained and dirty as well as the bed covers. It was so disgusting that i slept in my clothes and we left at 4 am
Se hospedó 1 noche en abril de 2024
Respuesta de Days inn customer care team, el 13 abr. 2024
Dear Ann, Thank you for the feedback on your current stay. We are extremely sorry to hear that we did not able to make your stay enjoyable. I will personally talk to my housekeeper team and address all the point about the room with them. We will do our best to make your stay happy in your future stay.Regards Days inn customer care team

4/10 Malo

Kimberly

Viaje de negocios
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicios
This place had a comfortable bed and pillows. The air conditioner worked wonderfully. It appeared clean and tidy. After getting out of the shower, however, I discovered that the floors, while swept clean, were far from clean. I walked from the shower to the bed (approximately 10 feet) barefoot (because I had just gotten out of the shower) and the bottom of my feet had turned BLACK! I was disgusted. I had to rewash my feet before I could put my socks on. Furthermore, do not expect to get much sleep as this property is located fairly close to the airport and has NO soundproofing.
Se hospedó 1 noche en abril de 2024
Respuesta de Days inn customer care team , el 13 abr. 2024
Dear Kimberly, Thank you for providing the honest feedback of your stay. We glad to hear that you had a good experience in our property but, at the same time , we are deeply apologize about your experience on the floor. I will talk this about my housekeeping team and take a steps to improve it and we will try to make your future stay enjoyable. Regards Days Inn Customer Care Team

6/10 Aceptable

Michael

Viaje de negocios
No le gustó: Servicios
No real breakfast, just precooked waffles. Juice machine out of order
Se hospedó 2 noches en abril de 2024
Respuesta de Days inn customer care team , el 12 abr. 2024
Dear Michael, Thank you for taking the time to give us a feedback. We take every guest concern seriously and try to improve accordingly. Our juice machine was broke down and we were waiting for new machine delivery. We just got new machine for the Apple and orange juice. I hope you will enjoy our services for your further stay with us.Warm regards,Days inn customer care team

10/10 Excelente

kimberly

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and organized!! Affordable prices and great staff
Se hospedó 1 noche en abril de 2024
Respuesta de Days Inn Support Team , el 10 abr. 2024
Dear Kimberly, Thank you for providing such a wonderful review. Your response is very important for us. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.Warm regards,Days Inn Support Team

2/10 Terrible

Llaracel

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I would not advise you to book here at all , out of the four nights that we stay there, they only clean our room once and that’s because I had to call the front desk to get clean towels, and they kinda have fast clean the room. The sink was still dirty they didn’t even sweep the room. I had to call the front desk to get a broom and sweep it myself. And false advertising to Posley there’s free breakfast. There’s no free breakfast besides coffee and a piece of bread. That’s about it. If you want to risk it, then that’s on you, but I will not give it a good rating for the bad experience that I had there.
Se hospedó 4 noches en abril de 2024
Respuesta de Days inn support team, el 9 abr. 2024
Dear Liaracel, Thank you for taking time to provide honest review about your stay. We are deeply apologize for your recent stay experience. We will forward this to our housekeeping team and give them training for proper cleaning the rooms. Our promise is to continue provide excellent service to all our guest. we always working on it to improve daily. Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit. Regards,Days Inn Support Team

2/10 Terrible

Chamya

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
Please don’t stay if you hate the smell of old cigarettes and OCD ! Especially if you plan to shower !!!!! The wall over your head going to freak you out !!! But YOU GET WHAT YOU PAY FOR MY FELLOW AMERICAN CITIZENS !!!! Thanks for the shuttle service to the airport and the staff’s great customer service !! Oh and I had to move my first room due to stained sheets and the new room sheets were WORST I almost cried trying to sleep for the 2hrs I did !!
Se hospedó 1 noche en abril de 2024
Respuesta de Days inn support team, el 9 abr. 2024
Dear Chamya, thank you for your feedback. It is very important for our business. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. Please let us know if there is anything else we can do to make your future visit more comfortable. Warm regards, Days inn support team.

2/10 Terrible

Zohaib

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Sheets and bed were dirty. Floor was sticky. Planes go literally overhead every 3 minutes.
Se hospedó 1 noche en abril de 2024
Respuesta de Days inn customer care team , el 9 abr. 2024
Dear Zohaib, we are appreciated for giving us your precious time and providing honest review. Please accept our sincerest apologies for your unhappy experience. We will address this problem to our housekeeping team and we will take steps to improve accordingly. Please let us know what we can do better to improve your future stay with us.Warm regards,Days inn customer care team

2/10 Terrible

Abraham

Se hospedó 1 noche en abril de 2024
Respuesta de Days inn support team , el 9 abr. 2024
Dear Abraham, we are deeply apologize for your unpleasant recent stay at our location. We are trying our best to give excellent customer service to each and every guest. Please let us know further details, how we can make your stay enjoyable.RegardsDays inn support team

10/10 Excelente

Elijah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No complaints
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 8 abr. 2024
Dear Elijah, thank you for taking the time to share your feedback! We're delighted to hear that you had a pleasant experience during your stay with us. Our team strives to provide excellent service and amenities to ensure that every guest has a comfortable and enjoyable stay. If there's anything specific you particularly enjoyed or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again soon! Best Regards, Days InnCustomer Care Team

10/10 Excelente

Marcus

Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team, el 4 abr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Marcus

Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team, el 4 abr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 Terrible

Nuria

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
So dirty, blood in the sheets and curtains, hair in the towels, sticky floor and a terrible bathroom.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 4 abr. 2024
Dear Nuria, we are deeply sorry to hear about your disappointing experience during your stay. Providing a clean and comfortable environment for our guests is our top priority, and it's clear that we fell short of this commitment during your visit. We sincerely apologize for the cleanliness issues you encountered with blood in the sheets and curtains, hair in the towels, and a sticky floor, as well as the subpar condition of the bathroom. This is not reflective of our standards, and we are taking immediate action to share these concerns with our housekeeping and maintenance teams to ensure such lapses do not occur in the future. Additionally, we apologize if our staff did not provide the level of service you deserve, and we will be conducting further training to improve our service standards. We understand the importance of a positive guest experience, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved stay in the future. Please don't hesitate to reach out to us directly if you have any further concerns or if there's anything else we can do to address your feedback.Best Regards, Days InnCustomer Care Team

4/10 Malo

Camila

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 4 abr. 2024
Dear Camila, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Days InnCustomer Care Team

2/10 Terrible

Darlene

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
This was the nastiest hotel we've ever stayed at. The floor was filthy, i've seen thicker bed sheets on homless people living on the streets. The sink didn't drain well, therefore when you brushed your teeth the residue was left on the sides of the sink once the sink finally drained. We didn't shower because we didn't want to stand in dirty water when the tub wouldn't drain. Someone needs to look into this place.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 1 abr. 2024
Dear Darlene, we sincerely apologize for the disappointing experience you had during your stay. Your feedback is invaluable to us, and we take cleanliness and guest satisfaction very seriously. We will investigate the issues you've raised with our housekeeping and maintenance teams to ensure that they are promptly handled. Please know that this is not indicative of the standards we strive to uphold, and we appreciate you bringing it to our attention. If there is anything we can do to make it right or if you would like to discuss your experience further, please feel free to contact us directly.Best Regards, Days InnCustomer Care Team

6/10 Aceptable

HWAN GYOO

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 22 abr. 2024
Dear Hwan, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards, Days InnCustomer Care Team