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Opiniones de Ramada Plaza by Wyndham Atlanta Downtown Conference Center

2.5 out of 5
Ramada Plaza by Wyndham Atlanta Downtown Conference Center
450 Capitol Ave SE, Atlanta, GA

Opiniones

3.8
Puntuación de 10, es decir, Excelente. Basada en 47 de 999 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 61 de 999 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 138 de 999 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 191 de 999 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 562 de 999 opiniones" "

4.4/10

Limpieza

4.8/10

Servicio y personal

4.0/10

Servicios

3.8/10

Condiciones de la propiedad

Opiniones

4/10 Malo

MARCELA

Viaje de negocios
No le gustó: Servicio y personal
Se hospedó 2 noches en enero de 2020

2/10 Terrible

Adolfo

Viaje de negocios
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2020

2/10 Terrible

OMAR

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un desastre , esperamos dos horas en fila para el check in
Se hospedó 3 noches en enero de 2020

2/10 Terrible

Frank, CDMX

Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
TERRIBLE! Una hora para el check-in, con la manager ahi parada viendo como la pobre chica de la recepción se volvía loca con tanta gente haciendo fila para registrarse. Pero el problema real fue que olvidé mi Tablet en la habitación cuando me fui, y al volver por ella me dijeron que no encontraron nada... o sea, SE LA ROBARON!!! La persona en la recepción ni siquiera una disculpa me ofreció ni nada, solo una cara de "no, no esta"... le pregunte si podia subir a buscarla yo mismo y no me dieron acceso! Ademas, las instalaciones esta ya muy viejas y desgastadas.... NO RECOMIENDO HOSPEDARSE AHI.
Se hospedó 2 noches en enero de 2020

2/10 Terrible

Cliente verificado

Se hospedó 2 noches en enero de 2020

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Condiciones de la propiedad
No dan servicio diario en los cuartos y tienen restaurante pero no está abierto.
Se hospedó 3 noches en diciembre de 2019

6/10 Aceptable

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Muy descuidado, viejo y con mal olor. Esta bien ubicado pero es feo
Se hospedó 1 noche en septiembre de 2019

2/10 Terrible

Mayret

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
El hotel está en excelente ubicación. Pero el aire acondicionado de nuestra habitación sonaba horrible y fue imposible dormir. Aparte en vez de descontarme 30 $ que lo harían por el mal servicio, lo que hicieron fue cobrarme de más. Definitivamente no lo recomendaría
Se hospedó 1 noche en julio de 2019

6/10 Aceptable

pablo

No le gustó: Limpieza
precio bueno pero con observaciones
las camas muy buenas, no hubo servicio de limpieza, el hotel se veía como deshabitado, muy lejo del centro
Se hospedó 2 noches en julio de 2019

4/10 Malo

Erik

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Es un hotel viejo en malas condiciones de mantenimiento, el estacionamiento apesta debido a que tienen una gran acumulación de basura en él. La alfombra de los pisos y cuartos también retiene demasiados olores.
Se hospedó 2 noches en julio de 2019

6/10 Aceptable

JoGon

Viaje de negocios
Le gustó: Servicio y personal
Atlanta '96 Olympic cauldron just in front, just 1 of 4 elevators working
Se hospedó 1 noche en junio de 2019

2/10 Terrible

Juan-Carlos

Viaje en grupo
No le gustó: Servicio y personal
A la llegada, la reservación no la tenia el hotel en e sistema y tus esperando al pasajero mas de 1 hora... primero quería el mail de confirmación de expedía... cuando se le mando, dijo que necesitaba que Expedia le hablara. -- Estamos en el sistema TAAP de Expedia, la verdad pensé esto era imposible que pasara, pero paso!! Terrible imagen para nosotros causada por un error de comunicación entre expedía y el hotel!!
Se hospedó 1 noche en mayo de 2019

4/10 Malo

Cliente verificado

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Nada recomendable huele muy mal la policía del lugar muy mal educada
Se hospedó 2 noches en abril de 2019
Respuesta de Danielle, el 14 may. 2019
We're sorry you had that experience - we'll work hard to fix the issue you experienced. Thank you for letting us know.

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Servicio y personal y condiciones de la propiedad
PESIMA LIMPIEZA Y ESTADO DE LOS MUEBLES DEL CUARTO
Se hospedó 3 noches en abril de 2019

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No hubo agua caliente el último día y tuvimos que salir sin bañarnos.
Se hospedó 3 noches en abril de 2019

4/10 Malo

OLGA, San José, Costa Rica

Viaje de negocios, Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Está aislado de todo. el personal hostil, nunca nadie ni siquiera sonrió, es un hotel descuidado. No se lo recomiendo a nadie
Se hospedó 3 noches en abril de 2019

4/10 Malo

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
I actually ended up checking out and going to another hotel. The staff was SO nice, but were having to deal with an issue that some of the guest rooms didn’t have hot water, so they were very busy. When I checked into my room, it wasn’t dirty exactly, but the walk outlets didn’t have covers, so I was a little suspicious. I started working at the little corner desk and was there about 15 minutes before I saw a cockroach running across the wall. The location is convenient, but the building itself needs some work.
Se hospedó 1 noche en enero de 2020

2/10 Terrible

Cliente verificado

Se hospedó 3 noches en marzo de 2020

6/10 Aceptable

Vikram

Viaje de negocios
Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 6 noches en octubre de 2019

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
It was hard to get into the entrance of the hotel, even during light traffic. Need to have use of a door closer to parking lot if one chooses to park on the side, esp. when they have luggage. Need a microwave in lobby that any guest can use since no fridge or microwave in rooms. Cleanliness of rooms need to be better while customers are staying day to day. Need working lamps and more lighting.
Se hospedó 2 noches en marzo de 2020

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
I think that hotels.com gets a block of rooms that Ramada rates as seconds. We were on the 11th floor and the traffic noise from the highway on ramp was loud. Only 2 of the elevators worked and they were really slow.
Se hospedó 2 noches en marzo de 2020

2/10 Terrible

J.Flores, Sonora

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
muy sucio el hotel y hasta cucarachas en los cuartos, no ponían toallas
Se hospedó 4 noches en marzo de 2020

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
There was a Pringle chip on my bathroom floor and a pillow case on the floor behind a chair. I didn’t have time to complain or have my room cleaned not to mention the hotel, I was told, was completely booked. Nor could I get food or an alcoholic drink till 5pm.
Se hospedó 1 noche en febrero de 2020

2/10 Terrible

Cliente verificado

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bad service, dirty towels, no hot water
When we arrived at the hotel the computers kept shutting down so it took almost 45 minutes just to get checked in. We also overheard a conversatiok from a gentleman who was staying there and how someone had walked into their room because they were issued the same room and an active key to that room! When we finally got to our room we walked around to check things out. Immediately we noticed a two dirty towels hanging in the bathroom, one even had hair on it!! We called down to the front desk and instead of sending someone up, told us we needed to come down for towels. When it was time to take showers the next morning we learned that there was NO hot water!! It got slightly tepid after running it for 30 minutes. We told the front desk and they said to just run the water, which we had tried, but could offer up no solution or change our room. When we checked out and spoke to management again we were told there was nothing they could do for us since the room had been booked with Hotels.com. Worst experience ever!!!
Se hospedó 2 noches en febrero de 2020

2/10 Terrible

Dale

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
do not stay here
hours to check in, no hot water, shower faucet broken and cockroaches. IT was disgusting and there was no other hotel under 500.00 a night at the time we were there close to the venue.
Se hospedó 4 noches en enero de 2020

2/10 Terrible

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Skip This One
The key did not work twice, I told the maintenance guy it as the battery on the door- yet he still wasted 6 minutes wiggling the key. We decided to get another room. There was neither heat nor hot water, the sheets were clean but permanently stained and ripped. The floors need replacing, just all around old and rickety and needs to renovated ASAP.
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was in town to watch the Olympic Trials and run the Publix Marathon. The hotel was right on the run course for both races. Also, when I arrived Friday evening they did not have my reservation for my stay. The desk clerk was gracious and able to get me a room even though they were booked.
Se hospedó 3 noches en febrero de 2020

2/10 Terrible

Staci

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Never stay at this hotel
We booked 2 rooms with 2 queen beds in each room. We we arrived at the hotel they told us Expedia do not complete the booking and gave us 1 room with 1 King bed. When I showed them the reservation, they refused to make it right. e cancelled the reservation and went elsewhere. We will NEVER stay at that Ramada Inn EVER!!
Se hospedó 1 noche en febrero de 2020

8/10 Bueno

Ashley

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Nice for price. Easy access to things
Customer service was excellent. Wasn’t a terrible stay over all just a few things need to fix. First day shower wasn’t too hot and had issues with toilet. No drink machines or anything available. Room service came and cleaned room but left no more towels to shower.
Se hospedó 2 noches en febrero de 2020

4/10 Malo

Heidi

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dissatisfied
Hotel was not very clean. Every time on the elevator it would mess up and stop at every floor. Bed was very uncomfortable. Room was ok’ing, but furniture was banged up and bed skirt on bed was dirty. Looked like possible leak at some point on the ceiling.
Se hospedó 1 noche en febrero de 2020

2/10 Terrible

Brittany Skinner

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible stay.
One of the worst hotels I've ever stayed at. Only 2 elevators out of 4 were operating and it took 20 minutes at the least to get on one. Once we entered the room the heat was on 84 degrees. It felt like a sauna in there. There wasn't enough towels in the bathroom. Called front desk to request more and never got anyone to answer the phone. There was no in-room safe, no microwave, no coffee pot, no mini-fridge. The bedding looked like there were some stains on them. The hotel is really dated and needs some up-keeping done to it. One of the reasons I booked this hotel is because it was supposed to have free shuttle within a 3 mile radius. Asked staff once we arrived about the shuttle and said they do not offer shuttle service. Then we asked for directions to somewhere nearby and was told she didn't know how to get anywhere to not ask her. We won't be staying again.
Se hospedó 1 noche en febrero de 2020

6/10 Aceptable

Justen

Le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2020

4/10 Malo

Cliente verificado

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
My husband and I and friends have stay at this hotel on a number of occasions, on our last visit to this hotel in October 2019 it was obvious that ownership had changed, the elevators were not working, half the furniture was missing from the lobby and the staff's attitude was terrible, I reviewing the hotels pictures on their website and notice that it appeared that the hotel had improved its appearance, we decided to give them another try, well we did on Friday, Feb. 28th we checked into the hotel, the staff at the front desk was pleasant, however the hotel had not improved on its appearance, two of the four elevators still do not work, I would rate the bedroom a 5, it was not thoroughly cleaned, this was out last stay at this hotel, until they make a lot of improvements.
Se hospedó 2 noches en febrero de 2020

4/10 Malo

Natalya

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2020

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2020

2/10 Terrible

wendy

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en febrero de 2020

2/10 Terrible

wendy

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
There was trash still in our bathroom. We only had one small trash can in the bathroom. Shower press was bad told the front desk lady acted like she didn,t care nothing was done. Our third night staying the bed broke when we sat on it. Had no coffee make but they left coffee for us to use in coffee maker. the elevators was shook bad and very noisey. One of our friends got stuck in one.
Se hospedó 2 noches en febrero de 2020

4/10 Malo

SanTerria

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2020

6/10 Aceptable

P

Viaje de negocios, Viaje en pareja
It was ok it was good enough to just get some sleep. Nothing spectacular just simple and cheap. Probably wouldn’t stay her again
Se hospedó 2 noches en febrero de 2020

2/10 Terrible

Cliente verificado

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
no ice, no towels, keys would not work, it needs big time tlc
Se hospedó 3 noches en febrero de 2020

2/10 Terrible

Kory

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
BEWARE Do not stay there !
Terrible experience, looks nice in picture but beware ! They had mushrooms growing out of the mold in the carpets, We stayed in room 1126 facing the dilapidated pool, The sink in the bathroom had the bottom drain taped with clear packing tape so the water came right through the bottom of the sink flooding the bathroom. Reported twice they never came to fix it. Our hotel room door, we didnt notice until second night had NO LOCKING MECHANISM in the door frame. So it never locked when you left the room. The hotel is in a bad area and we could have had out money, perscription other valuables stolen, When reported they acted like they werent aware of this and said they would send someone to fix the problem. They never showed. I called Hotels.com to try and get them to help but they couldn't even get through to the hotel. Im glad my daughter and I made it out alive. NEVER STAY THERE AGAIN. I'm disputing this with the credit card company. Please do not book there even if for 1 night.I have pictures and videos of all on my phone.
Se hospedó 2 noches en febrero de 2020

2/10 Terrible

Cliente verificado

No le gustó: Servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2020

2/10 Terrible

Cliente verificado

Viaje de negocios, Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Close to my business destination. Strange hair stuck to the shower wall
Se hospedó 1 noche en febrero de 2020

2/10 Terrible

Cliente verificado

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was the worst experience at a hotel ever! Rude staff. The front desk did not want to give extra towels when they only had 1 in the room. Housekeeper left our door open after being in the room. (Thank God nothing was stolen) the ceiling above our shower leaked into our shower. When we moved to a different room the air conditioner was broken in that one! This hotel was hands down worse than any I’ve ever in my life stayed at!!!
Se hospedó 3 noches en febrero de 2020

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza
They dont clean or change the sheets every day.dont clean linens only two elevators work with sixteen floors.no freg or microwaves in rooms.had to run the water for 10 min before it gets hot..
Se hospedó 3 noches en febrero de 2020

2/10 Terrible

Cliente verificado

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First off I feel ripped off $500 for 3 nights of no towels, roaches & rude staff! Horrible was a understatement and I was stuck there because of cheer sport nationals no where else had vacancies. No tv Ice makers didn’t work when asking if I could have more than one towel I was told they didn’t have anymore. The pillows cases were nasty the air/heat half worked. I have email the hotel it was horrible no one should pay that money to sleep in that
Se hospedó 3 noches en febrero de 2020

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Do NOT stay at this hotel!!!!
It was the worst hotel we have ever stayed at! We will not go back. 1st night heat was stuck on 89 degrees and air stuck on 43 degrees. We roasted. Covers off outlets. Wiring exposed. No trash can or alarm or microwave or mini fridge. Carpet ripped up. 2 elevaters not working. Other 2 elevators make load clicking noises. Curse words graffiti spray painted in parking lot for kids to see. Moved to a 2nd room and it was just as bad. Yellow caution tape all over the downstairs lobby and and 1 entrance to the regular parking lot blocked. 2 of the entrances on the first floor the doors to the outside locked. Lower parking lot closed off. Hotel staff answers the phone rarely. I asked her the 2nd day, why they didnt answer the phone when i repeated called to report the issues, and was told "we don't answer the phones when we are busy". I came downstairs to the lobby to report the issues at 1am the previous night, and she was not busy. No customers were in the lobby. Do not stay at this hotel!
Se hospedó 2 noches en febrero de 2020

2/10 Terrible

Daniel

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2020

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were dirty. The first room I was in had something crawling on the bed so the woman at the desk moved me to a different room in that room it was ladybugs all on the floor the bathtub was dirty I asked for bleach and a broom so I could clean myself and told her the issue she said they didn’t have any bleach and the issue never got fixed then I stayed the night out and came back the next day my hotel room never got serviced for clean towels bed made nothing I did complain and asked for a discount the woman at the front told me I couldn’t overall it was a horrible hotel and a horrible stay for my vacation
Se hospedó 3 noches en febrero de 2020