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Opiniones de Clarion Inn & Suites University Center

2.5 out of 5
Clarion Inn & Suites University Center
1577 S College St, Auburn, AL

Opiniones

5.4
Puntuación de 10, es decir, Excelente. Basada en 73 de 781 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 162 de 781 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 180 de 781 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 165 de 781 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 201 de 781 opiniones" "

5.8/10

Limpieza

7.2/10

Servicio y personal

4.4/10

Servicios

5.0/10

Condiciones de la propiedad

4.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Camilo

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is the cheapest option but it was not the most pleasant. Cockroaches everywhere and even a bedbug... the option of breakfast included never existed
Se hospedó 7 noches en julio de 2023

6/10 Aceptable

LIVIO CESAR

No le gustó: Limpieza y condiciones de la propiedad
NO RECOMENDABLE
en general mal, el hotel esta muy decaído y le falta mantenimiento, un día no me realizaron la limpieza de la pieza
Se hospedó 4 noches en agosto de 2018
Respuesta de Hotel Manager, el 21 ago. 2018
Dear Guest, Thanks for your comments. I regret that we couldn’t completely satisfy because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager

6/10 Aceptable

Sergio

No le gustó: Condiciones de la propiedad
No mas que lo necesario
Ok

2/10 Terrible

Melinda

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
I will be filing a dispute for a refund. I did not stay there. The property was nothing like described by your site. I checked in and went to the room the clerk assigned me. There was NO bed linens what so ever on the bed. Just a torn nasty mattress. NO A/C and the door looked like it had tried to be broken into before. I did not feel safe at all and of course was disgusted at the sight of the room. I have picture.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

philip

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Jennifer

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Edward

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

4/10 Malo

keshia

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
This place need to be inspected by the state! Im almost positive they will shut it down. This place is filthy inside and out!!
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Lynn

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Brett

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great and clean.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Hayley

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kallie

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Li

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Michael

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

James R.

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was awesome. A hot breakfast was very good. Very clean very safe. Great location to the university. I would highly recommend it to anybody.
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Noah

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Charles, Roswell

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The property is clearly unmaintained and owners are just letting it go. Trash, room doors kicked in, pool and gym closed “due to COVID”. Shower had no grout, just tiles stuck to wall with gaps in between.
Se hospedó 3 noches en febrero de 2024

2/10 Terrible

Brad

Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Tracy

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is in disrepair, pool is filthy and black, restaurant shut down and roof falling in, rooms are absolutely horrible with mold, bathroom stained, roaches in the tub, toilet not flushed, outlets not working and the smell...... Breakfast included was a joke. Coffee undrinkable and a sausage wrapped with a pancake was offered. This place needs to be shut down.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Blair

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Do NOT stay here with children. Not worth whatever money you will save. The largely empty hotel gave me pause when checking in late at night as a mom with 2 kids for a middle school robotics tournament the next day. Room was very run down, but I optimistically told the kids it was better than camping. Pets are allowed, and I heard large dog barking in adjoining room on right. At 1 AM, I could smell someone in next room on left smoking some untold substance. At 2AM, parties in left room started their “romantic” evening with each other like there was no tomorrow, shaking bed and crying out at length; noises passed through thin walls easily. Then they turned on an adult movie loudly to add to the event. Dog in adjoining room to right barked along. I turned up ac as loud as possible (despite being January) to muffle noises and hope elementary son not wake up. I was afraid to leave and enter desolate parking lot at 2 AM and afraid to bang on wall of couple who I could tell from smell were doing some kind of drugs. Worst hotel experience with children ever. Would rather have gotten up at 5AM and just driven to Auburn rather than spend the night in this disaster. Avoid, avoid, avoid.

2/10 Terrible

Julie

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very accommodating everything was done in a timel
Se hospedó 3 noches en enero de 2024

2/10 Terrible

Alex

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

2/10 Terrible

ALESHIA LYNETTE

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This s shelter and this property has totally deceived Expedia. This place should be shut down by the health department. I took pictures of this deplorable conditions of this place. The towels were dirty, the tub was nasty and the cleaning lady left the previous person’s soap on the side of the tub, Even the bag for the dirty clothes had stains on it. The two chairs in the room has filthy and totally worn out. The carpet had stains everywhere. They went to junk store and bought the furniture and lamps. The curtains had stains on it. The bed sheets was dirty with stains. The light on the bathroom has so much dirt and insects in it. The toilet paper holder was rusty and dirty, There was no stopper for the tub and the sink stopper was broken; did not go up at all. After all of this nasty mess, they had roaches. I had kill roaches, because I don’t want to bring any of them back home with me. I have several pictures to provide, because I don’t want anyone else to stay in these deplorable conditions. I use Expedia all of the time and this was the first time this has ever happened. Totally Disgusting
Se hospedó 3 noches en enero de 2024

2/10 Terrible

Aaron

Se hospedó 1 noche en enero de 2024

2/10 Terrible

Rachel

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 15 noches en diciembre de 2023

4/10 Malo

Dan

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Aleah

2/10 Terrible

Rachel

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Booked a king size bed and the lady gave me a key to a room with 2 double beds. Went back to see what happened and she told me it was the booking site, that they were out of king sizebed rooms. Okay fine, but why not tell me thats what happened before i went to the room? Seemed sketch, but I didn't push it. Got back to the room later in the night and someone was loudly singing smooth R&B?? Till like 3 or 4 am?! THEN in the morning, we were in a room facing the courtyard, where apparently EVERYTHING echoes. A family(?) with a young kid were hollering "come ONNN" started at 7 or 8am and didnt stop till we left at check out at 11. Which btw, the cleaning lady came and knocked on our door at 9am(no worries, that's the gig) and asked us if we were checking out?? Yes ma'am, in 2 hours, we didnt ask for a wake up call OR judgement?? Wack

2/10 Terrible

Katie

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

David

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Good location, old property that was looking rough. The room was clean.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Julie

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We killed a large roach within two minutes of being in the room. Someone had to use the toilet, and did not flush it. The floors were dirty and had cigarette burns in the carpet. The fire detector/smoke detector was ripped off the wall. The TV did not work. The hairdryer plug was busted open and wires sticking out. There were fentanyl test strips in the drawer next to the bed. Floor lamps were broken and leaning against the wall. Furniture was old and dirty, and had rips. The person at the front desk questioned why we needed a toilet plunger… The toilet was clogged and would not flush. Unfortunately we had to stay the night at this property because there was nothing available because it was a football game weekend. We paid $347 for this property for one night, and this should have been a property that was rented hourly. They advertised a two minute walk to the college and it was more of a 10 minute drive to the college. They advertised a restaurant and a bar and none of this was available. Completely disgusting and would not recommend anyone stay here.

2/10 Terrible

James

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This room stinks like a wet dog and there are cut toenails in the floor. It has not be cleaned.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Don't stay in this run-down inn
This is the worst hotel I have stayed in some time. We stayed 1 night for an Auburn game and paid an expensive price for this run-down place. The desk staff were friendly but everything else was negative. The property is in poor condition, and pool area is closed with no water in the pool. The room was outdated, poorly maintained, smelled bad, carpet in bad condition, towels worn and didn’t look clean, shower water wouldn’t shut off fully, switches on lamps didn’t work, and we even found a cigarette butt behind the nightstand of our non-smoking room. No way this should be rated 2.5 star hotel in my opinion. Beware.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

James

Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Do not stay here.
We were very disappointed in this hotel. Everything is very old and falling apart and nothing was clean. Our towels were ratty and stained. The sheets had stains. The shower/tub knobs are not even attached and fall off when trying to turn the water on. Half the plugs didn’t work. The floor was disgusting. For what we paid and for what the pictures show online, it’s very much false advertising. This place should seriously be reviewed by the Health Department and very likely needs to be shut down.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Ashley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

John

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Disgusting. Room had clearly not been cleaned or updated. Do not stay here
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Steven

Viaje de negocios
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Do not stay here
This was a business trip and my client arrived at the hotel prior to me and was checked in under my name. So I could not check in as me, then we had to fix it. Terrible start. The hotel is 1 star level, aged and in bad condition. The pool is empty and full of leaves and dirt, roaches in the room, outlets without covers, etc… time to condemn this place.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

William

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Don’t !!!! Just Don’t !!!!
We attended the AU game and had booked this stay 3 months in advance. The price was rather high but I figured it was for gameday. Arrived at the property and it was filthy. Roaches , smelled moldy and the ceiling was flaking off in the floor. The night attendant was the only positive of the stay. He refunded our money.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

John

Viaje en grupo
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nasty
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Joan

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Michael

Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Thomas, Raleigh

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have never had a worse hotel experience. The Clarion hotel chain should tear this property down. First, there is mold in walls and furniture, sheets were filthy and stains on walls and in shower. The lights did not work and the door lock was broken allowing someone to push the door partially open and see into room. We asked for new sheets but none arrived and we’re forced to purchase sheets from Walmart down the street. All hotels in area were sold out for game leaving us with no choice but to stay in room. We should have slept in our car. I am a member of Clarion hotels and will rethink this brand all together with a property such as this in their portfolio

2/10 Terrible

Ramona

No le gustó: Limpieza y condiciones de la propiedad
Property was beyond filthy.
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Checked in and looked at the room. Awful, checked right back out! Management refunded my money. Not fit to stay in.
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

George

Viaje en grupo
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Stay Away!!!
This hotel is a dump! Stay away as the pictures do reflect the actual hotel. We couldn't stay there. We had to leave and find another hotel. Additionally, I was not entitled to a refund.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Lea

Viaje familiar
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Clean
This hotel was clean, but not kept up. For the money we paid, we expected a much better experience. The flooring in our room was uneven in two areas and the ceiling was not flush. The hot water faucet in the shower/tub had a hole in the wall and water spewed all over the floor. The bathroom sink was slow to drain.There were two rolls of toilet paper on the two-sided toilet paper dispenser, but one appeared to have been wet and subsequently dried. The ac was very loud each time it came on. The fire alarm went off at 6:43am for less than a minute, just long enough to wake everyone before necessary. When I checked in, I asked if I should use my debit card or my credit card, and the young attendant said either one is fine. The older attendant said it would be better to use my credit card. The hotel description showed the breakfast area and listed breakfast was available daily. When I inquired where the breakfast area was, I was told they have brown bag breakfasts at this time. This was disappointing as we all enjoy the hotel waffles. While we appreciated the roof over our heads and clean room without bugs, we will not stay at this location again.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Quinton

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023