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Opiniones de Courtyard By Marriott Augusta

3 out of 5
Courtyard By Marriott Augusta
1045 Stevens Creek Rd, Augusta, GA

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 287 de 519 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 153 de 519 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 47 de 519 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 19 de 519 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 13 de 519 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Heres

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Pamela

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Property was nice and the staff was friendly, but we found the tip of a joint left in our room. My sister took it to the front desk and they offered to comp us the cost of the room, but that never happened. I was still charged.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Beauford, BONAIRE

No le gustó: Condiciones de la propiedad
There appear to be a need to renovate property based on the appearance of similar properties adjacent..
Se hospedó 2 noches en marzo de 2024
Respuesta de AGM, el 8 mar. 2024
Thank you for your feedback.

4/10 Malo

Jennifer

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM, el 22 feb. 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I would welcome any feedback regarding your stay in an effort for us to continually improve. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excelente

Lewis

Staff was great
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM, el 22 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 Excelente

Keith

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was excellent and the staff was even better! Such kind and helpful employees at this hotel.
Se hospedó 4 noches en febrero de 2024
Respuesta de AGM, el 13 feb. 2024
Thank you so much for your feedback! We always love to hear great things about our staff.

10/10 Excelente

Angi

Se hospedó 1 noche en febrero de 2024
Respuesta de AGM, el 2 abr. 2024
Thank you for your feedback

6/10 Aceptable

Jimmy

Viaje de negocios
Le gustó: Limpieza
Staff made accommodations for group of kids soccer players to run in the hallways making noise while I was trying to sleep. I informed the staff but nothing was done!
Se hospedó 2 noches en enero de 2024
Respuesta de AGM, el 2 feb. 2024
Thank you for your feedback.We are sorry to hear your stay did not meet your expectations.We hope the next time you are in the area you will give us another chance.

10/10 Excelente

Teralissa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay
Se hospedó 2 noches en enero de 2024
Respuesta de AGM, el 22 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!

6/10 Aceptable

Angie

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de AGM, el 18 ene. 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I would welcome any feedback regarding your stay in an effort for us to continually improve. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excelente

Richard

Se hospedó 1 noche en enero de 2024
Respuesta de AGM, el 9 feb. 2024
Thank you for your feedback. It is always nice when guests take the time to let us know they enjoyed their stay.Safe Travels

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
All of the staff were so friendly
Se hospedó 1 noche en enero de 2024
Respuesta de AGM, el 17 ene. 2024
Thank you for your kind words. Our staff works very hard to give our guests the best experience possible.

10/10 Excelente

Keenila

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de AGM, el 17 ene. 2024
Thank you for Staying with us. We can’t wait to host you again.

10/10 Excelente

Richard

Se hospedó 1 noche en enero de 2024
Respuesta de AGM, el 2 feb. 2024
Thank you for your feedback.We are so glad you enjoyed your stay

2/10 Terrible

Calvin

Se hospedó 3 noches en diciembre de 2023
Respuesta de AGM, el 28 dic. 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I would welcome any feedback regarding your stay in an effort for us to continually improve. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excelente

Demetrius

Le gustó: Servicios
Good service
Se hospedó 2 noches en diciembre de 2023
Respuesta de AGM, el 21 dic. 2023
Thank you for your feedback. We look forward to hosting you again when you have a need in Augusta.

10/10 Excelente

Lydia J., Providence

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de AGM, el 14 dic. 2023
Thank you for your feedback! So glad we were able to host you for such a special event! Safe Travels and we hope to see you again soon.

10/10 Excelente

Julie, Marietta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de AGM, el 13 dic. 2023
Thank you for your feedback, we look forward to hosting you again soon! Safe Travels

10/10 Excelente

Michael

Viaje en pareja
Off the main road so minimal noisem
Se hospedó 1 noche en diciembre de 2023
Respuesta de AGM, el 9 dic. 2023
Thank you for your feedback.

10/10 Excelente

Brian, El Dorado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Handy on/off for interstate
Se hospedó 1 noche en diciembre de 2023
Respuesta de AGM, el 7 dic. 2023
Thank you for your Feedback!

10/10 Excelente

Jill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet ….convenient location…very clean and comfortable. Easy parking.
Se hospedó 1 noche en noviembre de 2023
Respuesta de AGM, el 5 dic. 2023
Thank you for your feedback.We look forward to hosting you again.

8/10 Bueno

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent desk clerk! Uncomfortable bed
Se hospedó 1 noche en noviembre de 2023
Respuesta de AGM, el 29 nov. 2023
Thank you for your feedback.I always love compliments to the excellent staff here.We look forward to hosting you again.Safe Travels

10/10 Excelente

J. Christine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved that it offered a pool and a beautiful courtyard, if only weather had allowed me to enjoy it. Nice lobby and having Starbucks that offered a full breakfast in the morning was very convenient. Very impressed with the offering for a smaller hotel.
Se hospedó 1 noche en noviembre de 2023
Respuesta de AGM, el 20 nov. 2023
So Happy to hear you enjoyed your stay.Thank you for your feedback.

10/10 Excelente

Willie R

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en noviembre de 2023
Respuesta de AGM, el 15 nov. 2023
Thank you.We look forward to hosting you again soon.

10/10 Excelente

Pamela

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great!!
Se hospedó 1 noche en octubre de 2023
Respuesta de AGM, el 30 oct. 2023
Thank you for your feedback. Its always so great to hear we have met our guests expectations.We look forward to hosting you again.

10/10 Excelente

dionne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I love the peloton bike in the gym!
Se hospedó 1 noche en octubre de 2023
Respuesta de AGM, el 30 oct. 2023
Thank you for your feedback. We are so happy you enjoyed your stay with us.The Peloton Bike has been a Fantastic addition to our gym. So glad you had time to enjoy it!

10/10 Excelente

Tura

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I've stayed at many courtyards by Marriott. This one was no different. They always maintain same standard of quality which is why i like to stay at courtyards when i can.
Se hospedó 2 noches en octubre de 2023
Respuesta de AGM, el 23 oct. 2023
Thank you for your feedback.We hope to see you again soon.

10/10 Excelente

Jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de AGM, el 23 oct. 2023
Thank you for your feedback.Its always nice to see we have met our guests expectations.

8/10 Bueno

Joshua

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Overall a good place to stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de AGM, el 18 oct. 2023
Thank you for your feedback.We hope to see you again soon!

10/10 Excelente

GI

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and comfy, a little bit noisy because it’s just a busy area on a main road but nothing crazy and the hotel itself was great and comfortable.
Se hospedó 1 noche en octubre de 2023
Respuesta de AGM, el 18 oct. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!

10/10 Excelente

Veronica

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My stay was excellent. From staff, cleaning of the area, great customer service, food, location
Se hospedó 2 noches en septiembre de 2023
Respuesta de AGM, el 26 sept. 2023
Thank you for your feedback.We always love to hear about a job well done!We hope to host you again in the future.

10/10 Excelente

Theodore C Polk

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a good location with easy access to the major roads, it had plenty of food and shopping options.
Se hospedó 4 noches en agosto de 2023
Respuesta de AGM, el 13 sept. 2023
Thank you for your feedback.We look forward to hosting you again.

10/10 Excelente

Jimmy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice ,clean, restful
Se hospedó 1 noche en septiembre de 2023
Respuesta de AGM, el 8 sept. 2023
Thank you for your feedback.Hopefully we will be able to host you again when you are in Augusta.

10/10 Excelente

Vanessa

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
We liked everything except for the location. It felt very unsafe. People loitering all around the hotel, hanging around in woods, etc.
Se hospedó 2 noches en septiembre de 2023
Respuesta de AGM, el 4 sept. 2023
Thank you for your feedback. We are pleased you enjoyed your stay.

10/10 Excelente

Mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was not my first stay at this hotel I like it because it quite and safe .
Se hospedó 2 noches en agosto de 2023
Respuesta de AGM, el 27 ago. 2023
Thank you so much for staying with us again!We look forward to hosting you again soon.

6/10 Aceptable

Mike

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Rooms are recently renovated. Well appointed and comfortable. We were disappointed on the evening after our first night of a 2 night stay to return to our room to discover that we had received no housekeeping services. I was surprised because earlier in the day they were busy servicing other rooms near us. Unfortunately our room was just skipped. The front desk was responsive but since the housekeeping staff had left all they could do is deliver clean towels, which was welcome. We like this property otherwise and are hoping on our next visit this issue isn’t repeated.
Se hospedó 2 noches en agosto de 2023
Respuesta de AGM, el 4 sept. 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I appreciate your feedback regarding your housekeeping experience during your recent stay in an effort for us to continually improve. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Bueno

Reginald

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de AGM, el 14 ago. 2023
Unpleasant no reasonThank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I appreciate your feedback regarding your stay in an effort for us to continually improve. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Bueno

Kim

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Everything was great except for the bed. The bed was so uncomfortable I literally had to sleep on the sofa in order to finally get some sleep. Other than that great and friendly staff. Very Very clean.
Se hospedó 1 noche en agosto de 2023
Respuesta de AGM, el 14 ago. 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.

10/10 Excelente

Christopher

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023
Respuesta de AGM, el 31 jul. 2023
Thank you for your feedback.We look forward to hosting you again!

6/10 Aceptable

TEODORO

Se hospedó 1 noche en julio de 2023
Respuesta de AGM, el 21 ago. 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I would welcome any feedback regarding your stay in an effort for us to continually improve. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excelente

Tiffany

Se hospedó 2 noches en julio de 2023
Respuesta de AGM, el 26 jul. 2023
Thank you Tiffany for your feedback.We look forward to hosting you again soon!

10/10 Excelente

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023
Respuesta de AGM, el 24 jul. 2023
Thank you for your feedback.We look forward to seeing you again soon!

10/10 Excelente

Stephen

Se hospedó 2 noches en julio de 2023
Respuesta de AGM, el 18 jul. 2023
We look forward to hosting you again when you travel to Augusta!Safe Travels

10/10 Excelente

shallyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent place to stay
Se hospedó 1 noche en junio de 2023
Respuesta de AGM, el 12 jul. 2023
Thank you for your feedback.Happy you enjoyed your time in Augusta

2/10 Terrible

Alana

No le gustó: Limpieza
The room was not clean from the bed to the shower dirty
Se hospedó 1 noche en julio de 2023
Respuesta de AGM , el 6 jul. 2023
We strive to provide a great experience for all of our guests. We apologize we fell short of that during your stay. We appreciate your feedback.

10/10 Excelente

Judy

Se hospedó 1 noche en junio de 2023
Respuesta de AGM , el 6 jul. 2023
Thank you for your feedback. We are glad you enjoyed your stay with us. We look forward to hosting you again when you are in Augusta.

10/10 Excelente

Ellen

Se hospedó 3 noches en junio de 2023
Respuesta de agm, el 18 jul. 2023
Thank you for your feedback.We look forward to seeing you again when you are in Augusta

10/10 Excelente

MICHAEL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de AGM, el 24 jun. 2023
Thank you for your feedback. We look forward to hosting you again in the future.

8/10 Bueno

Prasadarao, Clemson

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would have prefered to have an extra bath soap bar for shower. Property did not have an elevator. A water bottle in the room would have been good.
Se hospedó 1 noche en junio de 2023
Respuesta de AGM, el 22 jun. 2023
Thank you for your feedback.I will send your feedback to the department managers to see what could be done better.Thank you for staying with us and we hope to see you again soon.

10/10 Excelente

Maria

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023
Respuesta de AGM, el 20 jun. 2023
Thank you for your feedback.we look forward to hosting you again in the future!