Áreas de la propiedad

Opiniones de Mason Elephant Lodge

4.5 out of 5
Mason Elephant Lodge
Jalan Elephant Park Taro, Desa Taro Kaja, Tegalalang, Taro, Bali

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 200 de 272 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 46 de 272 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 13 de 272 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 272 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 272 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

8.8/10

Servicios

9.2/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Kader

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El desayuno muy pobre
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

ANGELA GARCIA

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Antiguo, parece un museo, no esta actualizado y te cobran precios exagerados , por ser Bali. No tiene logica, mucho servicio , pero no gastan en modernizar las instalaciones , que no dudo que fueran hace 20 años de lujo, pero actualmente dan un poco de terror. Precio elevadisimo.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Jose Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Espectacular experiencia.
Espectacular experiencia, el convivir con los elefantes en este lugar. Excelente opción para pasar 2 noches.
Se hospedó 2 noches en enero de 2019
Respuesta de Martha, el 20 feb. 2019
Hi Jose Luis, Thank you for choosing Mason Elephant Park & Lodge for your recent trip. Hope to welcoming you again in our Lodge.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No hay mejor experiencia que nadar con elefantes
Excelente hotel, pero no hay restaurantes cerca.

10/10 Excelente

Jennifer, Daytona Beach

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Facility was clean and well kept- you have limited dining and bar options but none of that was a deterrent as the experience with the Elephants was epic! Staff was great- we even met the owner Nigel- who was lovely! Highly recommend if your going to Bali
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Marie-Laure

Viaje familiar
Le gustó: Limpieza y servicios
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

SARA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My stay and experience here was once in a lifetime with the elephants. There is so much peace, they take great care of them and the staff is so attentive. I had amazing breakfast, dinner, elephant rides and feeding experience. Even my room was so cute and the views wow!
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Alice

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

8/10 Bueno

fouzeddin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

sebastian

Se hospedó 1 noche en diciembre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for staying with us!

10/10 Excelente

Serene

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was A.M.A.Z.I.N.G. From check-in to check-out. The staff are ALL top level. The accommodation is beautiful. The elephant ride was memorable. Thank you Mason Safari Park for your attention to detail in everything.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with the elephants and our facilities. We look forward to welcoming you on your next stay with us.

10/10 Excelente

Frank

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing experience
Se hospedó 1 noche en noviembre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for staying with us and for your kind review. We look forward to welcoming you on your next stay with us.

10/10 Excelente

Robert

Se hospedó 1 noche en noviembre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for staying with us!

4/10 Malo

misae

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Suzanne

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staying at Mason Elephant Lodge was such a magical experience! It was so nice to just hang with the elephants, feed them and just experience their beauty. The park is clean, the staff were all lovely and were obviously there because of their love for the elephants. Our room was really nice. They delivered a plate of fruit to our room after we were settled in. A really nice touch! We arranged to go on the sunset safari with dinner. The elephant picked us up at our room, we rode him through a forest area and arrived at our outdoor dining area for a wonderful gourmet dinner. The elephants were eating their dinner just on the other side of the fence where we sat for dinner. Honestly what more could we ask for! The lodge has a lovely pool and a couple of dining options. I expected food to cost a lot more, and found their prices to be reasonable. It really was an amazing experience!
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Léa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Séjour fantastique ! Nous sommes juste venues pour une nuit pour découvrir l'hôtel et surtout voir les éléphants. Le parc est accessible la journée au public mais le soir, à partir de 18h un éléphant vient chercher les clients de l'hôtel pour les conduire à leur table extérieure qui donne vue sur les éléphants. C'est magique ! Les animaux sont extrêmement bien traités et nourris, c'est incroyable de pouvoir les toucher et les voir profiter de la réserve.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Sagar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is located above UBUD at TARO. Since it is secluded and dense forest you need to have your own vehicle because Gojek & Grab are not easily avilable. We had an smooth check - in & the staff was cooperative and spoke fluent English. Our room was Standard but had all the amenities of a 5 star hotel. Later the receptionist informed us that they are offering complimentary elephant ride to their restaurant for Ala carte dinner. We really loved it as the experience was amazing & new for us. We really enjoyed the ride. Next day was our check out so we asked the receptionist to arrange elephant ride at 9 a.m & they oblige. We enjoyed our ride & the elephant was very friendly & calm. My conclusion for this elephant park is that one should visit this park for an different experience and if you want to have close touch with elephants.

10/10 Excelente

Nicol

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place was magical, the staff in every area were wonderful and so kind as well. I loved this place so much and will be back again.
Se hospedó 2 noches en octubre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Excelente

sylvain

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for your stay with us!

10/10 Excelente

SILVIA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely Amazing and unforgettable experience!
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Alastair

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unique encounter with elephants
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Alastair

Viaje en grupo
Le gustó: Limpieza y servicios
If you like wildlife and animals in particular this is a MUST see and stay
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Donna-Marie

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is a terrible place. We arrived after booking the 'Luxury Suite' to all be thrown into communal accommodation, one big room for our family. We had to sit in the dark from 7pm whilst our young children slept. It was supposed to be a working holiday, we were unable to work that evening. We stayed 1 night as the children were tired after the 3 hour drive. We saw the elephant trainers using excessive force on the elephants (metal spikes) which they say they do not do on the website. The elephants are also chained up for the majority of the day. The hotel agreed to refund us the 5 night balance upon checkout, and we found alternate accommodation. Now, they are saying that they told us on the day that we would not be receiving a refund. We are now trying to retrieve the agreed refund through Expedia. We are deeply disappointed and in disbelief. I would not recommend this accommodation to anybody. DO NOT STAY HERE.
Se hospedó 6 noches en septiembre de 2023

10/10 Excelente

Patrick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The customer service was excellent and the stafff well trained.
Se hospedó 2 noches en octubre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for staying with us and for your kind review. We look forward to welcoming you on your next stay with us.

10/10 Excelente

Silvia

Se hospedó 1 noche en septiembre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for your stay with us!

10/10 Excelente

Max

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place!
Really nice place in the Bali countryside and it comes with elephants too! You can ride, wash and feed the elephants I plus you can get a ride to dinner on one!
Se hospedó 4 noches en septiembre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying the experience with the elephants and our facilities. We look forward to welcoming you on your next stay with us.

10/10 Excelente

Alana

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was so much fun and totally cool going out to our balcony and having an elephant below.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Sharon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely rooms, well appointed, excellent service and an amazing experience!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

8/10 Bueno

ZHONGYING

Viaje familiar con niños
Le gustó: Servicios
象と楽しく過ごせます。ホテル内は清潔ですし、快適です! 1泊だけでしたが、もう少し滞在しても良かったかな、、
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Yuriko

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was great but the activities are overpriced. Restaurants were good.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Louise

Se hospedó 1 noche en agosto de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for your stay with us!

10/10 Excelente

Alicia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The elephants were amazing, the grounds immaculate and beautifully landscaped. All of the staff members were very friendly and welcoming. My only concern was the mustiness in our room. The air conditioning cooled sufficiently, but there was still too much moisture, making it difficult to sleep well. I would rather have had a room with operable windows and a mosquito net for the bed.
Se hospedó 1 noche en julio de 2023
Respuesta de Devi, el 6 dic. 2023
Hi Alicia, Thank you for staying with us and for your kind review and recommendation. I am sorry that your experience did not meet your expectations, please allow me to express sincerest apologies. Your feedback is very important to us, We appreciate the time you took to share your concern, and it is our hope that you give us opportunity to serve you better in the future.

10/10 Excelente

Kyla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 12 noches en junio de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for your stay with us!

10/10 Excelente

Annabelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I loved it! It was so beautiful and the staff is amazing. The elephant we’re cute and accessible. The wifi is working but spotty. Beautiful resort. The elephant we’re chained so that was sad to see but the tails and ears we’re going so I’m assuming they we’re happy. Anyway I hope
Se hospedó 2 noches en junio de 2023
Respuesta de Devi, el 6 dic. 2023
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Geweldig park!
Prachtig park en geweldig om de olifanten zo te zien. We twijfelden over dierenleed, maar je krijgt een informatieve introductiefilm over het park te zien, die veel uitleg geeft. Hierdoor optimaal kunnen genieten van het park en de activiteiten!
Se hospedó 1 noche en junio de 2023
Respuesta de Devi, el 26 jun. 2023
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

8/10 Bueno

Yi-Feng

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en junio de 2023
Respuesta de Devi, el 26 jun. 2023
Thank you for the feedback. We look forward to welcoming you on your next stay with us.

8/10 Bueno

Viktors

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Отель больше подойдёт для семей и пар с детьми, есть что поделать и посмотреть. А так, нестоит этих денег. Массаж был неочень и кухня тоже желает лучшего.
Se hospedó 1 noche en mayo de 2023
Respuesta de Devi, el 26 jun. 2023
Thank you for taking the time to giving us feedback. We apologize that your experience did not meet your expectations. We would like to hear your concern about your stay experience and to assure that we address the problem and prevent any future occurrences. We appreciate the time you took to share your concern, and it is our hope that you give us opportunity to serve you better in the future.

6/10 Aceptable

Amina

Le gustó: Servicio y personal
Room felt old and dated. Workers are always trying to get tips. Would not recommend. Elephants are well treated overall but this is not an experience that we really enjoyed. Overrated
Se hospedó 1 noche en mayo de 2023
Respuesta de Devi, el 22 jun. 2023
Hi There, Thank you for staying with us and for your kind review and recommendation. I am sorry that your experience did not meet your expectations, please allow me to express sincerest apologies. Your feedback is very important to us, We appreciate the time you took to share your concern, and it is our hope that you give us opportunity to serve you better in the future.

8/10 Bueno

Fabian

Viaje en grupo
Le gustó: Servicio y personal y condiciones de la propiedad
Unique experience with great people and even greater elephants :)
Se hospedó 1 noche en junio de 2023
Respuesta de Devi, el 7 jun. 2023
Hi Fabian, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Excelente

Kerry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing!!
Se hospedó 1 noche en mayo de 2023
Respuesta de Devi, el 7 jun. 2023
Hi There, Thank you for choosing Mason Elephant Park & Lodge for your recent trip. Your feedback is valuable to us. Hope to welcoming you again in the future.

10/10 Excelente

Jeffrey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great. Cannot comment on area around lodge as we made it a destination visit and did not go anywhere around Ubud.
Se hospedó 2 noches en mayo de 2023
Respuesta de Devi, el 7 jun. 2023
Hi Michaela, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Excelente

Florentin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Incroyable moment passez ici , le personnel est adorable et à l’écoute , les éléphants sont très bien traiter je recommande
Se hospedó 1 noche en mayo de 2023
Respuesta de Devi, el 7 jun. 2023
Dear Florentin, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Excelente

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exceeded all expectations. Exceptional activities, staff, cleanliness, property, ammenities and service. We could not of asked for anything better. We all had a special stay that we will treasure. Thank you to the owners, staff and all the beautiful elephants at Masons Elephant Lodge.
Se hospedó 2 noches en mayo de 2023
Respuesta de Devi, el 7 jun. 2023
Hi Michaela, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Excelente

Arista

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Good place to stay would recommend the service was very good
Se hospedó 1 noche en mayo de 2023
Respuesta de Devi, el 7 jun. 2023
Dear Arista, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Excelente

Sylvia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was our second stay . It is an outstanding resort that embodies kind care to tge elephants entrusted in its care .
Se hospedó 1 noche en mayo de 2023
Respuesta de Devi, el 7 jun. 2023
Dear Sylvia, Thank you for staying with us again and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Excelente

Nico-Jan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great to be so close to these magnificent animals and to be able to support their survival
Se hospedó 1 noche en mayo de 2023
Respuesta de Devi, el 7 jun. 2023
Hi Nico-Jan, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Excelente

Lukas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Devi, el 7 jun. 2023
Thank you for the review. We look forward to welcoming you on your next stay with us.

10/10 Excelente

Anders, Oslo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rommene er bra men savnet balkong. Det er ikke det beste stedet for avslapping ettersom dette er et sted der veldig mange turister kommer for å se på elefanter.
Se hospedó 1 noche en abril de 2023
Respuesta de Devi, el 7 jun. 2023
Thank you for the review.We look forward to welcoming you on your next stay with us.

10/10 Excelente

Anita

Viaje en grupo
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
loved everything about this place. Attention to detail was incredible.
Se hospedó 3 noches en abril de 2023
Respuesta de Devi, el 7 jun. 2023
Thank you for the review. We look forward to welcoming you on your next stay with us.

10/10 Excelente

Tara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What could be better than seeing elephants throughout your stay? And the fact that you get transported for dinner to the restaurant via elephant is mind blowing! The hotel room itself was beautiful, well appointed and extremely clean.
Se hospedó 1 noche en abril de 2023
Respuesta de Devi, el 17 abr. 2023
Hi Tara, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.