Jalan Elephant Park Taro, Desa Taro Kaja, Tegalalang, Taro, Bali
Opiniones
9.2
Magnífico
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 200 de 272 opiniones" "
10 - Excelente
200
Puntuación de 8, es decir, Bueno. Basada en 46 de 272 opiniones" "
8 - Bueno
46
Puntuación de 6, es decir, Aceptable. Basada en 13 de 272 opiniones" "
6 - Aceptable
13
Puntuación de 4, es decir, Malo. Basada en 10 de 272 opiniones" "
4 - Malo
10
Puntuación de 2, es decir, Terrible. Basada en 3 de 272 opiniones" "
2 - Terrible
3
9.4/10
Limpieza
9.4/10
Servicio y personal
8.8/10
Servicios
9.2/10
Condiciones de la propiedad
9.2/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Kader
Viaje en pareja
3 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El desayuno muy pobre
Kader
Se hospedó 1 noche en diciembre de 2023
6/10 Aceptable
ANGELA GARCIA
25 ago. 2023
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Antiguo, parece un museo, no esta actualizado y te cobran precios exagerados , por ser Bali. No tiene logica, mucho servicio , pero no gastan en modernizar las instalaciones , que no dudo que fueran hace 20 años de lujo, pero actualmente dan un poco de terror. Precio elevadisimo.
ANGELA GARCIA
Se hospedó 2 noches en agosto de 2023
10/10 Excelente
Jose Luis
28 ene. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Espectacular experiencia.
Espectacular experiencia, el convivir con los elefantes en este lugar. Excelente opción para pasar 2 noches.
Jose Luis
Se hospedó 2 noches en enero de 2019
Respuesta de Martha, el 20 feb. 2019
Hi Jose Luis,
Thank you for choosing Mason Elephant Park & Lodge for your recent trip.
Hope to welcoming you again in our Lodge.
10/10 Excelente
Cliente verificado
1 may. 2016
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No hay mejor experiencia que nadar con elefantes
Excelente hotel, pero no hay restaurantes cerca.
Cliente verificado
10/10 Excelente
Jennifer, Daytona Beach
Viaje en grupo
25 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Facility was clean and well kept- you have limited dining and bar options but none of that was a deterrent as the experience with the Elephants was epic! Staff was great- we even met the owner Nigel- who was lovely! Highly recommend if your going to Bali
Jennifer
Se hospedó 2 noches en diciembre de 2023
10/10 Excelente
Marie-Laure
Viaje familiar
23 ene. 2024
Le gustó: Limpieza y servicios
Marie-Laure
Se hospedó 1 noche en octubre de 2023
10/10 Excelente
SARA
Viaje familiar
22 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My stay and experience here was once in a lifetime with the elephants. There is so much peace, they take great care of them and the staff is so attentive. I had amazing breakfast, dinner, elephant rides and feeding experience. Even my room was so cute and the views wow!
SARA
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Alice
Viaje en grupo
18 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Alice
Se hospedó 1 noche en enero de 2024
8/10 Bueno
fouzeddin
6 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
fouzeddin
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
sebastian
19 dic. 2023
sebastian
Se hospedó 1 noche en diciembre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for staying with us!
10/10 Excelente
Serene
Viaje familiar con niños
12 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was A.M.A.Z.I.N.G.
From check-in to check-out.
The staff are ALL top level. The accommodation is beautiful. The elephant ride was memorable.
Thank you Mason Safari Park for your attention to detail in everything.
Serene
Se hospedó 1 noche en diciembre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with the elephants and our facilities. We look forward to welcoming you on your next stay with us.
10/10 Excelente
Frank
Viaje en grupo, Viaje familiar
1 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing experience
Frank
Se hospedó 1 noche en noviembre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for staying with us and for your kind review. We look forward to welcoming you on your next stay with us.
10/10 Excelente
Robert
23 nov. 2023
Robert
Se hospedó 1 noche en noviembre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for staying with us!
4/10 Malo
misae
11 nov. 2023
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
misae
Se hospedó 1 noche en octubre de 2023
10/10 Excelente
Suzanne
Viaje en grupo
6 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staying at Mason Elephant Lodge was such a magical experience! It was so nice to just hang with the elephants, feed them and just experience their beauty. The park is clean, the staff were all lovely and were obviously there because of their love for the elephants.
Our room was really nice. They delivered a plate of fruit to our room after we were settled in. A really nice touch! We arranged to go on the sunset safari with dinner. The elephant picked us up at our room, we rode him through a forest area and arrived at our outdoor dining area for a wonderful gourmet dinner. The elephants were eating their dinner just on the other side of the fence where we sat for dinner. Honestly what more could we ask for! The lodge has a lovely pool and a couple of dining options. I expected food to cost a lot more, and found their prices to be reasonable. It really was an amazing experience!
Suzanne
Se hospedó 1 noche en octubre de 2023
10/10 Excelente
Léa
Viaje en grupo
31 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Séjour fantastique ! Nous sommes juste venues pour une nuit pour découvrir l'hôtel et surtout voir les éléphants. Le parc est accessible la journée au public mais le soir, à partir de 18h un éléphant vient chercher les clients de l'hôtel pour les conduire à leur table extérieure qui donne vue sur les éléphants. C'est magique ! Les animaux sont extrêmement bien traités et nourris, c'est incroyable de pouvoir les toucher et les voir profiter de la réserve.
Léa
Se hospedó 1 noche en octubre de 2023
8/10 Bueno
Sagar
28 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is located above UBUD at TARO. Since it is secluded and dense forest you need to have your own vehicle because Gojek & Grab are not easily avilable. We had an smooth check - in & the staff was cooperative and spoke fluent English. Our room was Standard but had all the amenities of a 5 star hotel. Later the receptionist informed us that they are offering complimentary elephant ride to their restaurant for Ala carte dinner. We really loved it as the experience was amazing & new for us. We really enjoyed the ride. Next day was our check out so we asked the receptionist to arrange elephant ride at 9 a.m & they oblige. We enjoyed our ride & the elephant was very friendly & calm.
My conclusion for this elephant park is that one should visit this park for an different experience and if you want to have close touch with elephants.
Sagar
10/10 Excelente
Nicol
25 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place was magical, the staff in every area were wonderful and so kind as well. I loved this place so much and will be back again.
Nicol
Se hospedó 2 noches en octubre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.
10/10 Excelente
sylvain
Viaje familiar
24 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
sylvain
Se hospedó 1 noche en octubre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for your stay with us!
10/10 Excelente
SILVIA
Viaje familiar
13 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely Amazing and unforgettable experience!
SILVIA
Se hospedó 1 noche en septiembre de 2023
10/10 Excelente
Alastair
Viaje en grupo
7 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unique encounter with elephants
Alastair
Se hospedó 1 noche en octubre de 2023
10/10 Excelente
Alastair
Viaje en grupo
6 oct. 2023
Le gustó: Limpieza y servicios
If you like wildlife and animals in particular this is a MUST see and stay
Alastair
Se hospedó 2 noches en octubre de 2023
2/10 Terrible
Donna-Marie
Viaje familiar, Viaje familiar con niños
6 oct. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is a terrible place. We arrived after booking the 'Luxury Suite' to all be thrown into communal accommodation, one big room for our family. We had to sit in the dark from 7pm whilst our young children slept. It was supposed to be a working holiday, we were unable to work that evening. We stayed 1 night as the children were tired after the 3 hour drive. We saw the elephant trainers using excessive force on the elephants (metal spikes) which they say they do not do on the website. The elephants are also chained up for the majority of the day. The hotel agreed to refund us the 5 night balance upon checkout, and we found alternate accommodation. Now, they are saying that they told us on the day that we would not be receiving a refund. We are now trying to retrieve the agreed refund through Expedia. We are deeply disappointed and in disbelief. I would not recommend this accommodation to anybody. DO NOT STAY HERE.
Donna-Marie
Se hospedó 6 noches en septiembre de 2023
10/10 Excelente
Patrick
Viaje en pareja
5 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The customer service was excellent and the stafff well trained.
Patrick
Se hospedó 2 noches en octubre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for staying with us and for your kind review. We look forward to welcoming you on your next stay with us.
10/10 Excelente
Silvia
1 oct. 2023
Silvia
Se hospedó 1 noche en septiembre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for your stay with us!
10/10 Excelente
Max
25 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place!
Really nice place in the Bali countryside and it comes with elephants too! You can ride, wash and feed the elephants I plus you can get a ride to dinner on one!
Max
Se hospedó 4 noches en septiembre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying the experience with the elephants and our facilities. We look forward to welcoming you on your next stay with us.
10/10 Excelente
Alana
24 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was so much fun and totally cool going out to our balcony and having an elephant below.
Alana
Se hospedó 1 noche en septiembre de 2023
10/10 Excelente
Sharon
Viaje en pareja
5 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely rooms, well appointed, excellent service and an amazing experience!
Sharon
Se hospedó 1 noche en septiembre de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was great but the activities are overpriced. Restaurants were good.
Yuriko
Se hospedó 1 noche en agosto de 2023
8/10 Bueno
Louise
6 ago. 2023
Louise
Se hospedó 1 noche en agosto de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for your stay with us!
10/10 Excelente
Alicia
Viaje familiar
1 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The elephants were amazing, the grounds immaculate and beautifully landscaped. All of the staff members were very friendly and welcoming. My only concern was the mustiness in our room. The air conditioning cooled sufficiently, but there was still too much moisture, making it difficult to sleep well. I would rather have had a room with operable windows and a mosquito net for the bed.
Alicia
Se hospedó 1 noche en julio de 2023
Respuesta de Devi, el 6 dic. 2023
Hi Alicia, Thank you for staying with us and for your kind review and recommendation. I am sorry that your experience did not meet your expectations, please allow me to express sincerest apologies. Your feedback is very important to us, We appreciate the time you took to share your concern, and it is our hope that you give us opportunity to serve you better in the future.
10/10 Excelente
Kyla
21 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Kyla
Se hospedó 12 noches en junio de 2023
Respuesta de Devi, el 3 ene. 2024
Thank you for your stay with us!
10/10 Excelente
Annabelle
29 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I loved it! It was so beautiful and the staff is amazing. The elephant we’re cute and accessible. The wifi is working but spotty. Beautiful resort. The elephant we’re chained so that was sad to see but the tails and ears we’re going so I’m assuming they we’re happy. Anyway I hope
Annabelle
Se hospedó 2 noches en junio de 2023
Respuesta de Devi, el 6 dic. 2023
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.
10/10 Excelente
Cliente verificado
18 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Geweldig park!
Prachtig park en geweldig om de olifanten zo te zien. We twijfelden over dierenleed, maar je krijgt een informatieve introductiefilm over het park te zien, die veel uitleg geeft. Hierdoor optimaal kunnen genieten van het park en de activiteiten!
Cliente verificado
Se hospedó 1 noche en junio de 2023
Respuesta de Devi, el 26 jun. 2023
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.
8/10 Bueno
Yi-Feng
10 jun. 2023
Le gustó: Limpieza y servicio y personal
Yi-Feng
Se hospedó 1 noche en junio de 2023
Respuesta de Devi, el 26 jun. 2023
Thank you for the feedback. We look forward to welcoming you on your next stay with us.
8/10 Bueno
Viktors
8 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Отель больше подойдёт для семей и пар с детьми, есть что поделать и посмотреть. А так, нестоит этих денег. Массаж был неочень и кухня тоже желает лучшего.
Viktors
Se hospedó 1 noche en mayo de 2023
Respuesta de Devi, el 26 jun. 2023
Thank you for taking the time to giving us feedback. We apologize that your experience did not meet your expectations. We would like to hear your concern about your stay experience and to assure that we address the problem and prevent any future occurrences. We appreciate the time you took to share your concern, and it is our hope that you give us opportunity to serve you better in the future.
6/10 Aceptable
Amina
8 jun. 2023
Le gustó: Servicio y personal
Room felt old and dated. Workers are always trying to get tips. Would not recommend. Elephants are well treated overall but this is not an experience that we really enjoyed. Overrated
Amina
Se hospedó 1 noche en mayo de 2023
Respuesta de Devi, el 22 jun. 2023
Hi There, Thank you for staying with us and for your kind review and recommendation. I am sorry that your experience did not meet your expectations, please allow me to express sincerest apologies. Your feedback is very important to us, We appreciate the time you took to share your concern, and it is our hope that you give us opportunity to serve you better in the future.
8/10 Bueno
Fabian
Viaje en grupo
6 jun. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
Unique experience with great people and even greater elephants :)
Fabian
Se hospedó 1 noche en junio de 2023
Respuesta de Devi, el 7 jun. 2023
Hi Fabian, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.
10/10 Excelente
Kerry
1 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing!!
Kerry
Se hospedó 1 noche en mayo de 2023
Respuesta de Devi, el 7 jun. 2023
Hi There, Thank you for choosing Mason Elephant Park & Lodge for your recent trip. Your feedback is valuable to us. Hope to welcoming you again in the future.
10/10 Excelente
Jeffrey
Viaje en pareja
29 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great. Cannot comment on area around lodge as we made it a destination visit and did not go anywhere around Ubud.
Jeffrey
Se hospedó 2 noches en mayo de 2023
Respuesta de Devi, el 7 jun. 2023
Hi Michaela, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.
10/10 Excelente
Florentin
Viaje familiar
23 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Incroyable moment passez ici , le personnel est adorable et à l’écoute , les éléphants sont très bien traiter je recommande
Florentin
Se hospedó 1 noche en mayo de 2023
Respuesta de Devi, el 7 jun. 2023
Dear Florentin, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.
10/10 Excelente
Karen
Viaje familiar
21 may. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exceeded all expectations. Exceptional activities, staff, cleanliness, property, ammenities and service. We could not of asked for anything better. We all had a special stay that we will treasure. Thank you to the owners, staff and all the beautiful elephants at Masons Elephant Lodge.
Karen
Se hospedó 2 noches en mayo de 2023
Respuesta de Devi, el 7 jun. 2023
Hi Michaela, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.
10/10 Excelente
Arista
Viaje familiar
17 may. 2023
Le gustó: Limpieza, servicios, condiciones de la propiedad
Good place to stay would recommend the service was very good
Arista
Se hospedó 1 noche en mayo de 2023
Respuesta de Devi, el 7 jun. 2023
Dear Arista, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.
10/10 Excelente
Sylvia
Viaje familiar
15 may. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was our second stay . It is an outstanding resort that embodies kind care to tge elephants entrusted in its care .
Sylvia
Se hospedó 1 noche en mayo de 2023
Respuesta de Devi, el 7 jun. 2023
Dear Sylvia, Thank you for staying with us again and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.
10/10 Excelente
Nico-Jan
Viaje familiar
4 may. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great to be so close to these magnificent animals and to be able to support their survival
Nico-Jan
Se hospedó 1 noche en mayo de 2023
Respuesta de Devi, el 7 jun. 2023
Hi Nico-Jan, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.
10/10 Excelente
Lukas
Viaje en pareja
29 abr. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lukas
Respuesta de Devi, el 7 jun. 2023
Thank you for the review. We look forward to welcoming you on your next stay with us.
10/10 Excelente
Anders, Oslo
Viaje en pareja
28 abr. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rommene er bra men savnet balkong.
Det er ikke det beste stedet for avslapping ettersom dette er et sted der veldig mange turister kommer for å se på elefanter.
Anders
Se hospedó 1 noche en abril de 2023
Respuesta de Devi, el 7 jun. 2023
Thank you for the review.We look forward to welcoming you on your next stay with us.
10/10 Excelente
Anita
Viaje en grupo
25 abr. 2023
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
loved everything about this place. Attention to detail was incredible.
Anita
Se hospedó 3 noches en abril de 2023
Respuesta de Devi, el 7 jun. 2023
Thank you for the review. We look forward to welcoming you on your next stay with us.
10/10 Excelente
Tara
Viaje familiar
15 abr. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What could be better than seeing elephants throughout your stay? And the fact that you get transported for dinner to the restaurant via elephant is mind blowing!
The hotel room itself was beautiful, well appointed and extremely clean.
Tara
Se hospedó 1 noche en abril de 2023
Respuesta de Devi, el 17 abr. 2023
Hi Tara, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.